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Computer Networking Technical Support Jobs (NOW HIRING)

Linuxcareers

Technical Support Engineer

Sunnyvale, CA · On-site

As a Technical Support Engineer, you will triage customer tickets, perform initial debugging ... Bachelor's degree in Computer Science, Networking, Cybersecurity, IT, or related field * Ability to ...

Collabera

Technical Support

Mason, OH · On-site

... computer systems for approved applications. Provide assistance in resolving most problems of ... Work includes assisting customers via telephone and VNC (Virtual Network Computing) access with ...

Jimcor Agency Inc.

Technical Support

Montvale, NJ · On-site

$65K - $80K/yr

DTM Consulting is a computer consulting company that provides technology support to small ... The Technical Support/Network Administrator person is responsible for providing e-mail, phone and ...

Intradiem

Director, Technical Experience

Develop and execute high-level strategies to enhance support service delivery, operational ... Experience in Computer Networking is preferred. * Experience working with third-party software ...

TEKsystems

Technical Support Tech

Fairless Hills, PA

$23.50 - $25/hr

Responds to telephone calls email and personnel requests for technical support. Documents tracks ... Hardware & Computer Networking Employment for all candidates is contingent upon passing a ...

GSK Solutions

Technical Support

Detroit, MI · On-site

Minimum of three (3) years of desktop/computer support experience * A+ Certification preferred ... the network and all users are able to access and print to appropriate multifunction devices.

Support Revolution

$70K - $100K/yr

Supermicro ® is a Top Tier provider of advanced server, storage, and networking solutions for Data ... Supermicro is looking for a stellar Technical Support Associate to support our Global Service ...

New

Arete Technologies, Inc.

Technical Support

Richmond, VA · On-site

$37K - $46K/yr

Support duties include but are not limited to network connectivity troubleshooting, desktop ... network environment. They must also have a fundamental understanding of Personal Computer and ...

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Computer Networking Technical Support information

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How much do computer networking technical support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for computer networking technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

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Technical Support Specialist

Phoenix, AZ • On-site

Onsite Dealer Solutions
Automobile Dealers • 201 - 500 employees
Learn more about Onsite Dealer Solutionsexternal

$45K - $55K/yr

Other

Posted 10 days ago

Key responsibilities

  • Provide remote technical support to employees, field staff, and approved external users.

  • Receive, document, prioritize, and resolve support requests through the company's ticketing system.

  • Troubleshoot issues involving computers, operating systems, business applications, mobile devices, printers, peripherals, and basic network connectivity.

Job description

IT Technical Support Specialist

 

Location: Phoenix, Arizona - Remote

Employment Type: Full-time, salaried

Salary Range: $45,000 - $55,000 / Year

Travel: Occasional in-state and out-of-state travel expected

 

Position Overview

OnSite Dealer Solutions is seeking an IT Technical Support Specialist to provide remote technical support to employees, field staff, and approved external users.

This position handles support requests ranging from routine user assistance to more advanced troubleshooting. The role also supports daily IT operations and the company’s proprietary SERV web-based platform.

The IT Technical Support Specialist reports directly to IT leadership and must be comfortable managing assigned responsibilities independently while recognizing when an issue requires escalation.

 

Responsibilities

  • Provide remote technical support using computer applications and remote-access tools.
  • Receive, document, prioritize, and resolve support requests through the company’s ticketing system.
  • Troubleshoot issues involving computers, operating systems, business applications, mobile devices, printers, and peripherals.
  • Perform basic network and connectivity troubleshooting involving wired and wireless connections, VPN access, authentication, and user access.
  • Support employee onboarding, offboarding, role changes, account provisioning, access management, and equipment deployment or recovery.
  • Provide user setup, configuration assistance, navigation guidance, and basic troubleshooting for SERV and other company-supported platforms.
  • Assist with system demonstrations, user training, onboarding sessions, and technical walkthroughs.
  • Create and maintain technical procedures, troubleshooting guides, and knowledge-base documentation.
  • Communicate clearly and professionally with employees, leadership, customers, and other supported users.
  • Identify issues requiring escalation and provide complete documentation of the troubleshooting already performed.
  • Help improve support processes, ticket workflows, documentation, and service delivery practices.
  • Manage multiple requests and priorities while meeting deadlines and following through on assigned responsibilities.

 

Qualifications

  • One to two years of relevant IT support experience.
  • Experience providing remote technical support to end users.
  • Experience using an IT ticketing or service-management system.
  • Working knowledge of common IT principles, support practices, operating systems, computer hardware, applications, and basic networking.
  • Strong troubleshooting, organizational, and problem-solving skills.
  • Clear verbal and written communication skills.
  • Ability to document technical issues, resolutions, and procedures accurately.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Ability to work independently while escalating issues appropriately.
  • Professional judgment and discretion when handling sensitive systems, data, and user concerns.
  • Associate degree in Information Technology, Computer Science, or a related field preferred but not required.
  • Entry-level IT certifications are preferred but not required.

 

Remote Work and Travel

This position is performed remotely. Occasional travel to dealership locations or company sites is expected to support deployments, on-site technical work, training, office visits, or other business initiatives.

Travel may include in-state and out-of-state locations and will typically be scheduled in advance when feasible.

The position is primarily sedentary but may require occasionally lifting or moving computer equipment and related materials weighing up to 40 pounds.

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