Senior Network Support Engineer Jobs in Connecticut

As a leading travel insurance provider with more than 25 years in business, Travel Insured International provides trip protection to help each individual travel confidently. As part of the C&F Accident & Health Division Specialty Business Unit, we're proud to partner with agencies of all sizes and help them to offer extensive travel protection with major travel insurance benefits as well as non-insurance assistance services. At Travel Insured, we remain steadfast in the commitment to providing dependable coverage, great value, and end-to-end satisfaction for our customers’ travel insurance experience.

Crum & Forster is seeking a highly skilled and experienced Senior Network Engineer to support the design, implementation, security, and ongoing operation of the organization’s enterprise network infrastructure. This role is responsible for ensuring the reliability, scalability, and security of network services across a primarily Azure-based hybrid environment, while also supporting critical on-premises infrastructure.

The Senior Network Engineer will serve as a key technical resource in the planning and execution of network architecture, cloud connectivity, security engineering, and operational support initiatives. This individual will work closely with Infrastructure, Cloud Engineering, Cybersecurity, and other technology teams to deliver resilient, compliant, scalable and secure network solutions that align with business objectives and enterprise standards of corporate and customerfacing systems.

This role is hybrid in our Glastonbury, CT, office 2-3 days per week.This role could also be remote with travel to Glastonbury, CT.

What you will do:

Network Architecture & Engineering

• Design, implement, and maintain enterprise network infrastructure supporting hybrid cloud and on-premises environments.
• Develop and support secure, scalable, and highly available network solutions across LAN, WAN, SD-WAN, VPN, wireless, and load balancing technologies.
• Lead the design and implementation of resilient network topologies that support redundancy, failover, and business continuity requirements.
• Administer and optimize network segmentation, routing, switching, and secure access controls across the enterprise.
• Configure, manage, and support firewall platforms, with a strong emphasis on Fortinet technologies.
• Evaluate existing network architecture and recommend improvements to increase performance, availability, security, and operational efficiency.
• Ensure network designs and engineering practices comply with internal standards, regulatory obligations, and information security requirements.

Security Engineering & Operations

• Implement, manage, and enhance enterprise network security controls across cloud and on-premises environments.
• Support and administer core security and network technologies, including:
• Fortinet firewalls
• Switching and wireless platforms, including HP/Aruba
• Intrusion detection and prevention systems (IDS/IPS)
• Secure Access Service Edge (SASE) and Zero Trust networking solutions
• Identity-based and role-based access controls
• Perform security hardening and maintain secure configuration standards for network infrastructure.
• Monitor network security posture and coordinate remediation of vulnerabilities, misconfigurations, and operational risks.
• Partner with Cybersecurity teams on incident response activities, threat analysis, containment, root cause analysis, and post-incident improvement efforts.
• Support audit, compliance, and governance activities related to network and security infrastructure.

Cloud & Hybrid Networking

• Design and support secure hybrid network connectivity with primary focus on Microsoft Azure, while maintaining integration with on-premises environments.
• Implement and support Azure networking services, including virtual networks, routing, ExpressRoute, VPN gateways, network security groups, and cloud-native firewall controls.
• Collaborate with Cloud Engineering and Infrastructure teams to establish and enforce network guardrails, secure landing zone standards, and connectivity patterns.
• Support secure communication for distributed applications, APIs, and microservices across hybrid environments.
• Provide support for additional cloud connectivity requirements, including AWS where applicable.
• Assist in the development of scalable network patterns that enable cloud adoption, modernization, and secure application delivery.

Collaboration Expectations

• Serve as a senior technical contributor and trusted partner to Infrastructure, Cloud, and Cybersecurity teams.
• Provide technical guidance and mentorship to junior engineers and operational support staff.
• Contribute to architectural discussions, project planning, and strategic technology initiatives.
• Demonstrate sound judgment, accountability, and a proactive approach to identifying and resolving issues.
• Foster a collaborative, service-oriented, and security-focused approach to network engineering and operations.

Operational Excellence

• Own and enhance monitoring, observability, alerting and operational support processes for network and security infrastructure.
• Troubleshoot and resolve complex network issues across multiple platforms, environments and technologies.
• Participate in on-call support rotation for critical infrastructure incidents and security-related events.
• Develop, maintain and improve technical documentation, operational procedures, architecture diagrams and support runbooks.
• Identify opportunities to improve service reliability, reduce operational complexity, and modernize network capabilities.
• Stay informed of emerging technologies, industry best practices, and evolving security threats relevant to enterprise networking.
• Perform other duties as assigned.

What YOU will bring to C&F:

• Exceptional troubleshooting and analytical skills with attention to detail.
• Team player
• Ability to effectively manage multiple projects simultaneously, drive results and prioritize tasks.
• Exceptional collaboration ability, including collaborative partnership with Cybersecurity, Cloud, and Architecture teams.
• Proactive problem solver with a security first mindset.
• Able to thrive in fast paced, high growth, and transformation-oriented environments.

Core Requirements:

• Bachelor’s degree from accredited institution in Information Technology, Computer Science, Engineering, or a related field; equivalent combination of education and experience may be considered
• 6+ years of progressive experience in enterprise network engineering, including enterprise infrastructure design, implementation, and support.
• Demonstrated experience supporting hybrid cloud network environments, with strong expertise in Microsoft Azure networking.
• Hands-on experience configuring and administering Fortinet firewalls in enterprise environments.
• Strong knowledge of routing, switching, VPNs, SD-WAN, wireless networking, load balancing, and network segmentation.
• Experience with high availability design, redundancy planning, disaster recovery, and business continuity concepts.
• Solid understanding of network security principles, including firewall policy management, IDS/IPS, Zero Trust, SASE, and secure access controls.
• Experience troubleshooting complex network performance, connectivity, and security issues in both cloud and on-premises environments.
• Strong written and verbal communication skills, with the ability to communicate technical concepts clearly to both technical and non-technical stakeholders.
• Demonstrated ability to manage multiple priorities, work independently, and contribute effectively within cross-functional teams.
• Exceptional troubleshooting and analytical skills with attention to detail.
• Team player
• Ability to effectively manage multiple projects simultaneously, drive results and prioritize tasks.
• Exceptional collaboration ability, including collaborative partnership with Cybersecurity, Cloud, and Architecture teams.
• Proactive problem solver with a security first mindset.
• Able to thrive in fast paced, high growth, and transformation-oriented environments.

Preferred Requirements:

• Professional certifications such as: 
  • Fortinet NSE / FCP / FCSS
  • Cisco CCNP
  • Azure Network Engineer Associate
  • Palo Alto, Check Point, or comparable network/security certifications
• Experience in regulated environments with strong security and compliance requirements.
• Familiarity with cloud governance, landing zones, and infrastructure security frameworks.
• Experience with network automation, scripting, or infrastructure-as-code tools.
• Exposure to multi-cloud networking, including AWS.
• Knowledge of enterprise monitoring and observability platforms.

#LI-MS

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
• A core C&F tenet is supporting your career development, so we provide a wealth of ways for you to keep learning, which may include tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
• A dynamic, ambitious, fun and exciting work environment
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

At C&F you will BELONG

If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know. Belonging at C&F, is a mindset. It’s about fostering a culture of inclusion and connection, where everyone feels valued, heard, and empowered to thrive and where our social impact efforts help strengthen the communities where we live and work.

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Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws.  Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $91,100 to a maximum of $133,700. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.