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Senior Network Support Engineer Jobs (NOW HIRING)

Wireless Logic

Network Support Engineer

Richmond, VA · On-site

Network Support Engineer In-life support for Blue Wireless services is a critical element of the customer lifecycle and success of Blue Wireless as a whole. As our customer base have grown ...

Zenlayer

Network Support Engineer

Diamond Bar, CA · Hybrid

Zenlayer is seeking a customer service oriented Network Support Engineer to join our Global Customer Support Center (GCSC) team. In this role, you will be on the front lines of supporting Zenlayer ...

Concept Plus

Senior Network Engineer

Honolulu, HI · On-site

$102K - $140K/yr

About the role Concept Plus is seeking a Senior Network Engineer for the Asia Pacific Region to support the mission of a federal client and ensures that highly complex, technical infrastructure ...

Point72

Network Support Engineer

Manhattan, NY · On-site

They are seeking a Network Support Engineer to build and scale resilient enterprise network infrastructure, configure and troubleshoot networking platforms, and collaborate with various teams to ...

Zenlayer, Inc

Network Support Engineer

Diamond Bar, CA · On-site

Zenlayer is seeking a customer service oriented Network Support Engineer to join our Global Customer Support Center (GCSC) team. In this role, you will be on the front lines of supporting Zenlayer ...

Zenlayer, Inc

Network Support Engineer

Diamond Bar, CA · On-site

Zenlayer is seeking a customer service oriented Network Support Engineer to join our Global Customer Support Center (GCSC) team. In this role, you will be on the front lines of supporting Zenlayers ...

Sentinel

Network Support Engineer

Downers Grove, IL · On-site +1

$150K - $170K/yr

This is a high-impact, senior-level role requiring deep technical knowledge, strong customer ... Must have experience in network engineering/support within enterprise environments * Strong ...

Zenlayer

Network Support Engineer

Diamond Bar, CA · Hybrid

Zenlayer is seeking a customer service oriented Network Support Engineer to join our Global Customer Support Center (GCSC) team. In this role, you will be on the front lines of supporting Zenlayer ...

ACI Infotech

Sr Network Engineer

Sunnyvale, CA · On-site

$124K - $169K/yr

The ideal candidate will work as a senior member of the Network Engineering Team and will perform a variety of network support functions for the department, such as troubleshooting routing and ...

Blue Wireless

Network Support Engineer

Richmond, VA · On-site

Network Support Engineer In-life support for Blue Wireless services is a critical element of the customer lifecycle and success of Blue Wireless as a whole. As our customer base have grown ...

Zenlayer, Inc

Network Support Engineer

Diamond Bar, CA · On-site

Zenlayer is seeking a customer service oriented Network Support Engineer to join our Global Customer Support Center (GCSC) team. In this role, you will be on the front lines of supporting Zenlayer ...

Zenlayer, Inc

Network Support Engineer

Diamond Bar, CA · On-site

Zenlayer is seeking a customer service oriented Network Support Engineer to join our Global Customer Support Center (GCSC) team. In this role, you will be on the front lines of supporting Zenlayers ...

TRG

Network Support Engineer

Niles, IL · On-site

... staff on networking and workstation support escalations. REQUIREMENTS * Bachelors Degree in Computer Science, Information Technology, Network Engineering, or a related field; or equivalent ...

Sentinel

Network Support Engineer

Downers Grove, IL · On-site +1

$150K - $170K/yr

This is a high-impact, senior-level role requiring deep technical knowledge, strong customer ... Must have experience in network engineering/support within enterprise environments * Strong ...

Mindray

Network Support Engineer I

Mahwah, NJ · On-site

$90K - $110K/yr

Network Support Engineer I Location: Mahwah, NJ Department: Interoperability & Network Support Position Summary Mindray is seeking a Network Support Engineer I to join our Interoperability & Network ...

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All JobsSenior Network Support Engineer Jobs

Senior Network Support Engineer information

See salary details

$42.5K

$123.8K

$175K

How much do senior network support engineer jobs pay per year?

As of Jun 27, 2026, the average yearly pay for senior network support engineer in the United States is $123,786.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,000.00 and $142,500.00 per year, depending on experience, location, and employer.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance for network systems, troubleshooting complex issues, and ensuring network reliability. They often configure, monitor, and maintain hardware and software, and may lead support teams or projects, requiring strong problem-solving skills and knowledge of networking protocols and tools. Certifications like Cisco CCNP or CompTIA Network+ are common in this role.

What is the difference between Senior Network Support Engineer vs Network Administrator?

AspectSenior Network Support EngineerNetwork Administrator
CertificationsCCNA, CCNP, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentTechnical support, troubleshooting, network designNetwork maintenance, configuration, monitoring
ResponsibilitiesAdvanced troubleshooting, network upgrades, support escalationNetwork setup, daily operations, user access management

While both roles require networking certifications and involve maintaining network infrastructure, the Senior Network Support Engineer focuses on advanced troubleshooting and support escalation, often working on complex issues and network improvements. The Network Administrator handles routine network management tasks, ensuring smooth daily operations. Both roles are essential in maintaining organizational network health but differ in scope and complexity.

What engineers make $300,000 a year?

Senior Network Support Engineers with extensive experience, advanced certifications (such as CCIE or CISSP), and specialized skills in network architecture and security can earn $300,000 or more annually, especially in high-demand industries or large organizations. Compensation often depends on location, company size, and individual expertise, with some earning bonuses and stock options that increase total compensation.

What are the key skills and qualifications needed to thrive as a Senior Network Support Engineer, and why are they important?

To thrive as a Senior Network Support Engineer, you need deep knowledge of network architecture, troubleshooting, and security protocols, typically supported by a degree in computer science or a related field and relevant certifications like CCNP or CompTIA Network+. Expertise with network monitoring tools, firewalls, routers, switches, and ticketing systems is essential. Strong analytical thinking, effective communication, and leadership abilities help you resolve complex issues and guide junior team members. These skills ensure network reliability, minimize downtime, and support business continuity in critical IT environments.

What engineer makes $500,000 a year?

Senior Network Support Engineers typically do not earn $500,000 annually; such high salaries are more common in executive or specialized roles like network architects or cybersecurity directors with extensive experience and certifications. Compensation at this level often includes bonuses, stock options, or profit sharing, especially in large organizations or tech companies. Most network support roles have salaries significantly below this figure, with top-tier professionals reaching high six-figure incomes through advanced skills and leadership positions.

How does a Senior Network Support Engineer typically collaborate with other IT teams to resolve complex network issues?

As a Senior Network Support Engineer, you will frequently work alongside system administrators, security teams, and application support staff to troubleshoot and resolve network-related problems. Collaboration often involves participating in cross-functional meetings, sharing detailed technical documentation, and jointly analyzing logs or monitoring data to identify root causes. Your role may also require mentoring junior engineers and acting as a technical liaison during major incidents to ensure timely resolution. Strong communication and teamwork skills are essential for effective collaboration across these diverse IT functions.

What are Senior Network Support Engineers?

Senior Network Support Engineers are experienced professionals responsible for maintaining, troubleshooting, and optimizing an organization's computer networks. They oversee complex network systems, ensure high availability and security, and resolve advanced technical issues. In addition to providing technical support, they often design network solutions, lead projects, and mentor junior staff. Their expertise is critical in preventing downtime, enhancing performance, and supporting business operations.

How much does a senior network engineer earn?

A senior network support engineer typically earns between $80,000 and $130,000 annually, depending on experience, certifications, and location. They often work with advanced networking tools and may hold certifications like CCNP or CISSP to increase earning potential.
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Senior Network Support Engineer jobs near you
Infographic showing various Senior Network Support Engineer job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $123,786 per year, or $59.5 per hour.
Network Support Engineer

Network Support Engineer

Wireless Logic

Richmond, VA • On-site

Full-time

Posted 4 days ago

Job description

Blue Wireless is a global leader in providing Wireless Network Solutions for Global Enterprises. With global coverage in over 80 countries, we are transforming the way LTE/5G and Starlink technology is used for connect branches, remote sites and vessels using wireless solutions.
Headquartered in Singapore with local operations in Australia, Malaysia, Netherlands, UK and United States, Blue Wireless makes the roll-out of projects a painless and predictable. But technology is only one part of our success story - our "secret sauce" is our people: our creativity, hands-on attitude, and our willingness to go above and beyond for our customers are what keep us growing, hence continuously looking for new colleagues to join and be part of our journey.
Network Support Engineer
In-life support for Blue Wireless services is a critical element of the customer lifecycle and success of Blue Wireless as a whole. As our customer base have grown significantly globally, we're expanding the Global Customer Support (GSC) team in USA with additional Network Support, being part of the larger network team. You will be working closely with our Global Head of Customer Support in Malaysia as well as our Manager Support in Arnhem.
What's on your plate?
  • Provide technical expertise including installations, troubleshooting, deployment and configuring routers and other wireless network equipment
  • Develop and maintain comprehensive documentation associated with the implemented network
  • Managing technical testing and virtual global support via different messaging apps based on clients' location
  • First line of support for our global enterprise customers through voice calls, emails and tickets
  • Taking ownership and managing incident resolution for any network support matters according to our SLA from beginning to end
  • Troubleshooting network connectivity issues and the ability to explain resolution to our enterprise customers via email
  • Providing on-demand technical support via remote and joining troubleshooting conference calls when required
  • Collaborating with other network support engineers, most likely from different time zones, to solve network malfunctions

If you
  • have a good understanding of IP networking fundamentals and routing protocols
  • have problem-solving skills on basic network issues
  • have Cisco/Juniper certifications (a great advantage but not a must)
  • have knowledge of Peplink, HP Aruba switching
  • have knowledge on WiFi products like Extreme or other related brands will be advantageous
  • can communicate clearly and professionally in English, verbally, and in writing. Spanish is very advantageous
  • are proactive, adaptable, and a team player, and has no problems assisting customers over the phone
  • are able to work on the following schedule 1) 7:00 AM to 3:00 PM or 2) 9:00 AM to 5:00 PM
  • 40 hours a week, 5 days a week which can include Saturdays and Sundays
  • have the willingness to learn and takes ownership of customer's issue from start to finish
  • are a critical thinker

... we'd love to hear from you.
Joining us is a great opportunity to enhance your professional career globally and make a real impact in a tech company that is growing exponentially in a fast-paced environment. Come grow with us!
You'll be:
  • Part of a professional international team of networking solution experts
  • Given the opportunity to make a difference, in helping with the development of the role and the business
  • Offered many career development opportunities as the company grows and evolves
  • In a "destination workplace": work with great managers, in an ideal workplace, while doing meaningful work
  • Surrounded by highly supportive peers in a healthy working environment

#LI-Hybrid
#LI-CG1
We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process, but we are currently excited to have our employees experience our office culture as much as possible.
Wireless Logic Group unites and brings people together. We accomplish this when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture we aim to reflect the world's diverse voices both internally and externally to ensure success in our mission.
By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us (recruitment@wirelesslogic.com) and we will respond to your query as soon as possible.

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