Network Support Engineer

Network Support Engineer

BCforward

Norfolk, VA

Contractor

Posted 27 days ago


Job description

Company Description

About BCforward BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward's team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average.

Job Description

BCforward is seeking a highly motivated and experienced Network Support Engineer in Norfolk, VA

Federal Clearance is preferred

Description

Under broad direction, oversee the infrastructure and network operation, responding appropriately to alerts and events.

Oversee incident resolution, ensuring appropriate response to escalations.

Coordinate infrastructure repairs, including directing remote activities to ensure continuity for service delivery.

Review root cause analysis documentation to address performance management and incident correlation issues.

Provide data center support where appropriate.

Oversee daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues.

Provide incident notification to Government representatives.

Required:

Ten plus (10+) years of IT experience required.

High school Diploma or General Equivalency Diploma (GED)

Certified in accordance with DoD 8570.01M Information Assurance Technician Level (IAT) III: CISSP, CASP

Two of the following are required: MCTS, MCSA, CCNP, CCDP

Location : Norfolk, VA

Contract length : 12+ months with possibility of extension or permanent placement

Wage : Hourly, W2

Additional Info:

Must be able to pass a background and drug screen

(UNABLE TO PROVIDE SPONSORSHIP OR DO C2C CONTRACT OFFERS AT THIS TIME)

Qualifications

Certified in accordance with DoD 8570.01M Information Assurance Technician Level (IAT) III: CISSP, CASP

Two of the following are required: MCTS, MCSA, CCNP, CCDP

Additional Information

Must be able to pass a background and drug screen


BCforward logo

About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

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Frequently asked questions

Q: What skills or qualities help someone succeed as a Network Support Engineer?

A: To succeed as a Network Support Engineer, key technical skills include in-depth knowledge of networking protocols, network architecture, and operating systems, as well as proficiency in network management tools and scripting languages such as Python or PowerShell. Additionally, strong problem-solving skills, attention to detail, and effective communication skills are essential soft skills, enabling Network Support Engineers to troubleshoot complex issues, collaborate with teams, and provide clear explanations to stakeholders. By combining these technical and soft skills, Network Support Engineers can efficiently resolve network issues, ensure network uptime, and drive business continuity, ultimately supporting their career growth and effectiveness in the role.

Q: What is the career path for a Network Support Engineer?

A: A Network Support Engineer's typical career progression involves starting as a Help Desk Technician or Junior Network Engineer, where they troubleshoot and resolve basic network issues, then advancing to a Network Engineer role, where they design, implement, and maintain network infrastructure. As they gain experience, they can move into senior roles such as Senior Network Engineer or Network Architect, overseeing large-scale network projects and leading teams. Key opportunities for skill development include certifications like CCNA, CCNP, and CCIE, as well as learning programming languages like Python and scripting languages like PowerShell, which can lead to roles like Network Automation Engineer or Cloud Engineer.



BCforward job posting for a Network Support Engineer in Norfolk, VA with a salary of $72,100 to $110,300 Annually with a map of Norfolk location.