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60 Service Global Network Support Engineer Jobs Hiring Near You

Zenlayer, Inc

Network Support Engineer

Diamond Bar, CA · On-site

Zenlayer is seeking a customer service oriented Network Support Engineer to join our Global Customer Support Center (GCSC) team. In this role, you will be on the front lines of supporting Zenlayer ...

eTeam Inc

Network Support Engineer

Milwaukee, WI · On-site

Job title - Network Support Engineer Work location - Milwaukee WI 53208 Contract duration - 12 ... Opening tickets with service providers and vendor escalations based on the escalation matrix Assist ...

2T Consulting

Network Support Engineer

Greenfield, WI · On-site

We are looking for an experienced Network Support Engineer to provide onsite support, deployment ... Monitor network performance and resolve incidents, service requests, and operational issues within ...

2T Consulting

Network Support Engineer

Mequon, WI

We are looking for an experienced Network Support Engineer to provide onsite support, deployment ... Monitor network performance and resolve incidents, service requests, and operational issues within ...

Apex Systems

Network Support Engineer

San Francisco, CA · On-site

Job#: 3046879 Network Support Engineer Location: San Francisco, California (Hybrid) Role Overview ... Everforth Apex is a world-class IT services company that serves thousands of clients across the ...

2T Consulting

Network Support Engineer

Waukesha, WI · On-site

We are looking for an experienced Network Support Engineer to provide onsite support, deployment ... Monitor network performance and resolve incidents, service requests, and operational issues within ...

2T Consulting

Network Support Engineer

Fox Point, WI

We are looking for an experienced Network Support Engineer to provide onsite support, deployment ... Monitor network performance and resolve incidents, service requests, and operational issues within ...

Osv_a10networks

Network Support Engineer

San Jose, CA · On-site

$115K - $120K/yr

Network Support Engineer (SF Bay Area Candidates Only) As a Senior Network Engineer, you will ... You are the key resource to ensure customer satisfaction with A10's products and services. Key ...

2T Consulting

Network Support Engineer

Oak Creek, WI

We are looking for an experienced Network Support Engineer to provide onsite support, deployment ... Monitor network performance and resolve incidents, service requests, and operational issues within ...

2T Consulting

Network Support Engineer

Caledonia, WI · On-site

We are looking for an experienced Network Support Engineer to provide onsite support, deployment ... Monitor network performance and resolve incidents, service requests, and operational issues within ...

Judge Group, Inc.

Network Support Engineer II

Chicago, IL · On-site

$80K - $90K/yr

A technology company is looking for a Hybrid Network Support Engineer II to join their growing organization. A company that is a leader in its field is looking for a Network Support Engineer II with ...

krg technology inc

Network Support Engineer

Redmond, WA · On-site

Network Support Location: Redmond, WA Duration: Fulltime Network Support JD: Summary View Time of operation: This track will be in 24X7 shift model. Hence should be flexible to cover during holidays ...

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What other companies are hiring for Network Support Engineer jobs?

Infographic showing various Network Support Engineer job openings at Service Global in the United States as of August 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 100% Physical job distribution.

Network Support Engineer

Zenlayer, Inc

Diamond Bar, CA • On-site

Full-time

Re-posted 20 days ago

Job description

Zenlayer is seeking a customer service oriented Network Support Engineer to join our Global Customer Support Center (GCSC) team. In this role, you will be on the front lines of supporting Zenlayer's global network and SDN services, ensuring fast, accurate resolution of customer issues while maintaining high availability across our infrastructure.
This position is based out of our Diamond Bar office and follows a hybrid work schedule.
Duties & Responsibilities:
  • Provide Tier 1 and Tier 2 network support by opening, troubleshooting, and resolving customer and internal tickets
  • Diagnose and resolve network issues including congestion, routing changes, hardware failures, and vendor related incidents
  • Configure, provision, and maintain top-of-rack switches, core Layer 3 switches/routers, and SDN services
  • Monitor network infrastructure, respond to alerts, and ensure issues are addressed within defined SLAs
  • Maintain the integrity, reliability, and performance of Zenlayer's global network
  • Create, update, and improve network support documentation, procedures, and operational processes
  • Participate in on call rotations and provide after-hours and weekend support as needed
  • Collaborate with internal teams to plan, research, and design resilient network architectures for IT projects
  • Track, escalate, and manage incidents to resolution while providing clear and timely communication to customers

Required Qualifications:
  • Minimum 3 years of hands-on networking experience
  • Current CCNA certification or equivalent practical experience
  • Strong understanding of networking fundamentals including TCP/IP, routing, switching, STP, VLAN/VXLAN, and firewalls
  • Experience working with Juniper EX, Centec, and Cisco switches
  • Background supporting customer environments in a helpdesk or NOC-style support role
  • Excellent customer service skills with the ability to communicate technical concepts clearly and professionally
  • Exceptional attention to detail, including documentation and written communication
  • Ability to troubleshoot complex technical issues under pressure in a fast-paced environment
  • Strong multitasking, prioritization, and time-management skills
  • Self-motivated, team-oriented, and able to work independently with minimal supervision
  • Availability to work nights and weekends as part of on-call rotation
  • Working knowledge of Microsoft Office Suite
  • Familiarity with SDN technologies (e.g., OpenFlow) is a plus
  • Mandarin bilingual proficiency is required

About Zenlayer
Zenlayer is the first massively distributed edge cloud provider, operating 290+ Points of Presence across 70+ countries. With accolades including PTC "Best Networking Innovation", "Outstanding Cloud, Data Center, or Interconnection Company", and Inc. 5000, we enable businesses to deploy and run applications at the edge, thus reducing network latency to the end user. Zenlayer focuses on improving connections worldwide, all while nurturing a unique company culture that values service, growth, and trust. As a "Zenplayer", you'll be joining a community of success-driven team players that share the dream of powering a better-connected world.

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