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60 Asm Research Network Support Engineer Jobs Hiring Near You

ASM Research

Cloud Support Engineer I (Day)

Reston, VA · On-site

Ability to troubleshoot and resolve basic/routine system hardware, software or networking related ... for ASM Research positions vary depending on multiple factors; including but not limited to ...

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Does ASM Research pay people when they’re sick?

Yes. Most people get paid when they’re sick.
77% of people say they would get paid if they were sick but scheduled to work.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and May 2026.

Is the health insurance from ASM Research affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between April 2025 and May 2026.

How easy is it to get time off at ASM Research?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and May 2026.

How easy is it to take sick days at ASM Research?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people at ASM Research feel treated with respect by their managers?

Most people feel treated with respect by their managers.
92% of people say they’re treated with respect by their managers.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people at ASM Research get to take their breaks without interruption?

Most people get breaks without interruption.
93% of people report that they get to take their breaks without interruption.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and May 2026.

Is it stressful to work at ASM Research?

Some people feel stressed out here.
43% of people say they often feel stressed out at work.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people at ASM Research enjoy their jobs?

Most people enjoy their job.
82% of people report they enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people at ASM Research recommend working with their team?

Most people recommend working with their team.
79% of people report that they would recommend working with their immediate team to a friend.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people get enough training when they start at ASM Research?

Most people got enough training when they started.
77% of people report they got enough training when they started working here.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people get support to advance at ASM Research?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people think ASM Research’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and May 2026.

Do workers feel well informed about how ASM Research is doing?

Most people feel well informed about how the company is doing.
83% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and April 2026.
What other companies are hiring for Network Support Engineer jobs?
What are the most popular jobs at Asm Research?
What are the most popular categories at Asm Research?
Infographic showing various Network Support Engineer job openings at Asm Research in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 15% Physical, and 85% Remote job distribution.
Federal Network Support Engineer (Tier 1.5) - Swing

Federal Network Support Engineer (Tier 1.5) - Swing

ASM Research

Reston, VA • On-site

Full-time

Posted 6 days ago

ASM Research rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

26th of 204 rated it services

Job description

Intermediate Federal Network Support Engineer to provide intermediate-level technical infrastructure and software services support for the Azure Core Networking team within Government Cloud environments. This role bridges Tier 1 operational support with Tier 2 specialized technical expertise, supporting 24x7 operations (shift work) for critical networking infrastructure across secure federal facilities including PhysNet, FPN, ExpressRoute, VPN, and advanced network services. Work hours are 5P-1:30A
Key Responsibilities
Advanced Operational Support
  • Lead triage and mitigation of moderate complexity Livesite incidents, customer-reported incidents, and deployment incidents
  • Perform optical SPAN monitoring and mitigations for network performance optimization
  • Support WAN incidents and coordinate resolution activities
  • Execute end-to-end deployment of Microsoft ExpressRoute devices for specific sites, including onboarding to GWM
  • Validate and troubleshoot buildout configurations before production deployment
  • Support PulseVPN and Webportal implementations for Fairfax environments
  • Coordinate HWProxy and Scripting Framework work supports for AZN Systems

Technical Problem-Solving
  • Conduct root cause analysis on recurring incidents and develop preventive measures
  • Issue Letters of Authorization (LOAs) and perform operational readiness tests with Microsoft partners
  • Support Decom activities including networking decom for federal cloud environments
  • Provide technical guidance to Tier 1 engineers during complex incidents
  • Contribute advanced troubleshooting guides and technical documentation to knowledge base

Collaboration & Escalation Management
  • Serve as primary escalation point for Tier 1 support teams
  • Coordinate with Microsoft partners (ATT, BT, Verizon, Equinix, etc.) on capacity planning and onboarding
  • Manage end-to-end contract sign-off process for new Microsoft Partners
  • Escalate highly complex or specialized issues to Tier 2 with comprehensive documentation
  • Participate in post-incident reviews and contribute to continuous improvement initiatives

Minimum Qualifications
  • Associates Degree or equivalent relevant experience; Bachelor's Degree in Information Technology, Computer Science or a related field preferred.
  • 4+ years of experience in network operations or technical support

Security Requirements
  • Active Secret level clearance
  • Able to obtain CJIS background check

Required Certifications (One or more)
  • CompTIA Network+
  • CompTIA Security+
  • Azure AZ-900

Preferred Qualifications
  • Microsoft Azure certifications (Azure Network Engineer Associate or equivalent)
  • Experience with federal government cloud environments
  • Cisco CCNP or equivalent networking certification
  • Prior experience in managed service provider (MSP) or cloud operations environment

Primary Job Specific Skills
  • Understanding of enterprise networking concepts including routing protocols (BGP, OSPF), MPLS, VPN technologies
  • Working knowledge of Microsoft Azure networking services (ExpressRoute, VPN Gateway, Virtual WAN)
  • Experience with network monitoring tools and SPAN/packet capture analysis
  • Experience with ticketing systems and incident management processes
  • Strong troubleshooting and problem-solving abilities
  • Excellent written and verbal communication skills
  • Ability to work independently in a 24x7 operational environment
  • Strong attention to detail and commitment to documentation standards
  • Customer service orientation with ability to manage multiple priorities
  • Familiarity with network automation concepts and scripting (PowerShell, Python) preferred

Other Job Skills
  • Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
  • Applies standard methodology, techniques, procedures and criteria.
  • Ability to analyze, troubleshoot and resolve intermediate level system hardware, software or networking related problems.
  • Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
  • Exceptional customer service skills.
  • Experience preferred with cloud infrastructure, digital workspace, and storage technology

Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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