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Network Support Engineer Jobs in Pittsburgh, PA (NOW HIRING)

... networked broadcast gear • Assist on-site engineering teams with show support as needed, this includes, but is not limited to configuring and troubleshooting equipment, building and modifying ...

... networked broadcast gear Assist on-site engineering teams with show support as needed, this ... includes, but is not limited to configuring and troubleshooting equipment, building and modifying ...

... networked broadcast gear • Assist on-site engineering teams with show support as needed, this includes, but is not limited to configuring and troubleshooting equipment, building and modifying ...

... networked broadcast gear * Assist on-site engineering teams with show support as needed, this ... includes, but is not limited to configuring and troubleshooting equipment, building and modifying ...

Network Engineer (Load Balancing & Security Focus) Overview eNGINE is seeking a skilled Network Engineer to support and enhance a complex enterprise network environment. This role will focus heavily ...

The Network Engineer will coordinate/participate in the design-installation of the Network infrastructure projects and help to provide base support (Break-Fix-Moves-Adds-Changes). This will include ...

We are seeking a Network Engineer to support the continued growth and scaling of a mid-sized organization undergoing significant infrastructure expansion. This role will be instrumental in evolving ...

Lead Network Engineer

Moon Township, PA · On-site

$96K - $133K/yr

Support compliance, risk management, and cybersecurity initiatives through secure network design. Network Engineering & Operations * Provide advanced engineering support for routing, switching ...

... support required to maintain the diverse network infrastructure maintained by I&P for all ... Provides backup to other engineers and technicians. Performs wireless site-surveys. Maintains ...

... support required to maintain the diverse network infrastructure maintained by I&P for all ... Provides backup to other engineers and technicians. * Performs wireless site-surveys. * Maintains ...

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Network Support Engineer information

See Pittsburgh, PA salary details

$40.3K

$89.8K

$128.6K

How much do network support engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for network support engineer in Pittsburgh, PA is $89,777.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,300.00 and $110,700.00 per year, depending on experience, location, and employer.

What is a network support engineer?

Network Support Engineers are IT professionals who maintain, troubleshoot, and support computer networks within an organization. They ensure that network systems such as LANs, WANs, and intranets are running efficiently and securely. Their responsibilities often include monitoring network performance, diagnosing issues, performing upgrades, and assisting users with connectivity problems. Network Support Engineers also work to prevent outages and minimize downtime, ensuring reliable communication and data transfer across the organization.

What are some common challenges faced by network support engineers and how can they be addressed?

Network Support Engineers often encounter issues such as network outages, troubleshooting complex connectivity problems, and managing high-priority incidents under tight deadlines. These challenges require strong problem-solving skills, the ability to remain calm under pressure, and effective communication with both technical teams and end users. Proactive monitoring, continuous learning about new technologies, and maintaining thorough documentation can help address these challenges and ensure smoother network operations.

What is the difference between Network Support Engineer vs Network Administrator?

AspectNetwork Support EngineerNetwork Administrator
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentHelpdesk, troubleshooting, on-site and remote supportNetwork management, configuration, maintenance
ResponsibilitiesDiagnose and resolve network issues, assist usersDesign, implement, and monitor network infrastructure

While both roles require similar certifications and work in network environments, Network Support Engineers focus on troubleshooting and resolving network problems, often providing frontline support. Network Administrators handle broader network management tasks, including configuration and infrastructure planning. Both roles are essential for maintaining network health but differ in scope and daily responsibilities.

What are the key skills and qualifications needed to thrive as a network support engineer?

To thrive as a Network Support Engineer, you need a solid understanding of networking fundamentals, troubleshooting, and network security, often supported by a degree in computer science or related field. Familiarity with network monitoring tools, Cisco or CompTIA Network+ certifications, and experience with routers, switches, and firewalls is typically required. Strong analytical thinking, effective communication, and problem-solving abilities are crucial soft skills for this position. These skills ensure reliable network performance, quick resolution of technical issues, and clear support for users and teams.

Are network support engineers still in demand?

Yes, network support engineers are in demand due to ongoing growth in network infrastructure, cybersecurity needs, and cloud computing. They are essential for maintaining, troubleshooting, and securing organizational networks, often requiring skills in network protocols, hardware, and certifications like Cisco CCNA or CompTIA Network+.
What are the most commonly searched types of Network Support Engineer jobs in Pittsburgh, PA? The most popular types of Network Support Engineer jobs in Pittsburgh, PA are:
What are popular job titles related to Network Support Engineer jobs in Pittsburgh, PA? For Network Support Engineer jobs in Pittsburgh, PA, the most frequently searched job titles are:
What job categories do people searching Network Support Engineer jobs in Pittsburgh, PA look for? The top searched job categories for Network Support Engineer jobs in Pittsburgh, PA are:
What cities near Pittsburgh, PA are hiring for Network Support Engineer jobs? Cities near Pittsburgh, PA with the most Network Support Engineer job openings:
Infographic showing various Network Support Engineer job openings in Pittsburgh, PA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $89,777 per year, or $43.2 per hour.

Full-time

Re-posted 10 days ago


Job description

Description

The Network Support Engineer is responsible for the support and troubleshooting of networking, data, and wireless network solutions. You will be a part of the Networking Division team that is responsible for providing technical support and final commissioning of customer systems.

Requirements

    Handle customer support cases with and resolve issues in a professional and timely manner.

    Develop and execute client specific solutions and propose new ways to approach existing challenges.

    Ability to independently prioritize issues to provide efficient resolution based on need.

    Create and update all documentation for systems, configurations, and pertinent information for customers, and then upload the  documents to appropriate internal storage systems.

    Create backups and validate documentation when accessing client equipment and making configuration changes.

    Verify all products are properly registered and support contracts assigned.

    Provide guidance for customers on common issue and root cause analysis.

    Working collaboratively with installation, project management, support and engineering teams.

    Perform system wiring and terminations, as required.

    Complete timecard entries on daily basis with notes to update management on project status.

    Keep customers up to date on a regular basis using the DES ticketing system.

    Work with manufacturers to escalate and resolve issues.

    Provide assistance for support cases with remote and on-site technical support for existing customers and systems.

    Stay current on all manufacturer and industry certifications.

    Help provide internal support for basic troubleshooting, system backups, and archiving.

    Provide support for company network/telephony applications, and create user accounts for new users.

    Find proper resolution for customer problems with security and long-term maintenance in mind.

Essential Skills and Experience

    Strong working knowledge of networking, Desktop and Server OS, wireless networking, and firewalls.

    Associate degree in telecommunications, technology or related field preferred.

    Excellent communication and interpersonal skills.

    Highly motivated self-starter who takes initiative with minimal supervision.

    Independent, driven personality to stay on top of issues and communications.

    Applicants must be currently authorized to work in the United States on a full-time basis.

    Visa sponsorship is not available for this position.

    This is a full-time, in-person position, and candidates must be able to work from our office located in Pittsburgh, Pennsylvania.

We offer a full compensation and benefits structure. Join the team that is the preferred technology provider of the Pittsburgh Steelers and winner of numerous customer satisfaction and top work places awards.

EOE