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Genesis Global Group

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Entry Level Network Support Specialist

Hamilton, NJ · On-site

$45K - $50K/yr

Entry Level Network Support Specialist Hamilton Township, NJ 08691, USA Essential Functions ... social engineering. Additional Responsibilities: * Performs other similar or related duties as ...

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Network Support Engineer information

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How much do network support engineer jobs pay per year?

As of Aug 18, 2026, the average yearly pay for network support engineer in New Jersey is $93,884.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,600.00 and $115,700.00 per year, depending on experience, location, and employer.

What is a network support engineer?

Network Support Engineers are IT professionals who maintain, troubleshoot, and support computer networks within an organization. They ensure that network systems such as LANs, WANs, and intranets are running efficiently and securely. Their responsibilities often include monitoring network performance, diagnosing issues, performing upgrades, and assisting users with connectivity problems. Network Support Engineers also work to prevent outages and minimize downtime, ensuring reliable communication and data transfer across the organization.

What are the key skills and qualifications needed to thrive as a network support engineer?

To thrive as a Network Support Engineer, you need a solid understanding of networking fundamentals, troubleshooting, and network security, often supported by a degree in computer science or related field. Familiarity with network monitoring tools, Cisco or CompTIA Network+ certifications, and experience with routers, switches, and firewalls is typically required. Strong analytical thinking, effective communication, and problem-solving abilities are crucial soft skills for this position. These skills ensure reliable network performance, quick resolution of technical issues, and clear support for users and teams.

What are some common challenges faced by network support engineers and how can they be addressed?

Network Support Engineers often encounter issues such as network outages, troubleshooting complex connectivity problems, and managing high-priority incidents under tight deadlines. These challenges require strong problem-solving skills, the ability to remain calm under pressure, and effective communication with both technical teams and end users. Proactive monitoring, continuous learning about new technologies, and maintaining thorough documentation can help address these challenges and ensure smoother network operations.

What is the difference between Network Support Engineer vs Network Administrator?

AspectNetwork Support EngineerNetwork Administrator
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentHelpdesk, troubleshooting, on-site and remote supportNetwork management, configuration, maintenance
ResponsibilitiesDiagnose and resolve network issues, assist usersDesign, implement, and monitor network infrastructure

While both roles require similar certifications and work in network environments, Network Support Engineers focus on troubleshooting and resolving network problems, often providing frontline support. Network Administrators handle broader network management tasks, including configuration and infrastructure planning. Both roles are essential for maintaining network health but differ in scope and daily responsibilities.

Are network support engineers still in demand?

Yes, network support engineers are in demand due to ongoing growth in network infrastructure, cybersecurity needs, and cloud computing. They are essential for maintaining, troubleshooting, and securing organizational networks, often requiring skills in network protocols, hardware, and certifications like CCNA or CompTIA Network+.

What are the most commonly searched types of Network Support Engineer jobs in New Jersey?

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For Network Support Engineer jobs in New Jersey, the most frequently searched job titles are:

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Network Support Engineer jobs near you
Infographic showing various Network Support Engineer job openings in New Jersey as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $93,884 per year, or $45.1 per hour.

Entry Level Network Support Specialist

Genesis Global Group

Hamilton, NJ • On-site

$45K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

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Job description

Entry Level Network Support Specialist

Hamilton Township, NJ 08691, USA

Job Description

Essential Functions:

  • Customer service and communication skills: Translating technical concepts and terms into clear verbose instructions for our end-users and clients keeping patience and empathy in mind throughout.
  • Troubleshooting hardware and software issues: Diagnose and resolve or escalate reported issues across all computers, printers, mobile devices and associated peripherals within the organization.
  • Cloud Computing: Familiarity with Exchange Online, Sharepoint, OneDrive, Azure AD, creating users, mailboxes, distribution and security groups.
  • Proficiency in navigating, deploying and triaging of Windows operating systems.  
  • Active Directory/Windows Domain: Clear understanding in the basic functions of a Windows domain and daily upkeep of users, groups, object with Microsoft Active Directory.
  • Network fundamentals: Knowledge of basic networking protocols, IP addressing, DNS, DHCP and the techniques needed to properly diagnose and maintain devices relying on these fundamentals.
  • Remote Support: Knowledge and experience in supporting end-users and non-human devices with remote connectivity software.
  • Cybersecurity Awareness: Familiarity with best practices surrounding threat detection software, multi-factor authentication, methods for identifying and reporting potential threats, and resilliance against social engineering.

Additional Responsibilities:

  • Performs other similar or related duties as required or assigned.

Job Qualifications:  General Knowledge, Skills, and Abilities (KSA’s) required

  • Strong troubleshooting skills with server, client and cloud environments
  • Working knowledge with DHCP, DNS, Active Directory, Microsoft Exchange
  • Willingness to learn specialized inhouse software

Physical Demands: Physical, Mental and workplace Environment Conditions

  • The employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and walk.
  • The employee must regularly lift and/or move up to 5 lbs and occasionally lift and/or move up to 20 lbs.
  • Specific vision abilities required by this job include: close vision, distance vision, color vision & focus.

Working Conditions: Workplace Environment Conditions

  • Normal Office Environment
  • The noise level in this environment is usually mild to moderate

Education and Experience:

  • Technical School Diploma or College degree
  • A+, Network +, MCP or related certification is desirable.
  • 1-2 years of network support experience preferred
  • Background in medical, clinical or diagnostic environment is a plus.

We Offer:

  • Medical, Dental & Vision Insurance
  • Competitive Salary
  • Short and Long Term Disability
  • Life Insurance
  • Dependent Care Flex Spending Account
  • Voluntary Policies (Accident, Hospital Indemnity, Critical Illness & Supplemental STD)
  • Legal Plan & Identity Theft Protection
  • 401(k) Plan
  • Paid Vacation & Holiday
  • Business Casual Environment
  • Credit Union

Visit us at http://www.genesisglobalgrp.com

Genesis Global Group is an equal opportunity employer. 

Company Description

Genesis Global Group is a privately held collection of vertically integrated domestic and international companies that delivers deep expertise, objective solutions, customized products and unparalleled service spanning the sectors of biotechnology, health care, manufacturing, real estate, and hospitality.