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Network Support Engineer Jobs in Virginia (NOW HIRING)

Blue Wireless

Network Support Engineer

Richmond, VA · Hybrid

Network Support Engineer In-life support for Blue Wireless services is a critical element of the customer lifecycle and success of Blue Wireless as a whole. As our customer base have grown ...

Wireless Logic

Network Support Engineer

Richmond, VA · Hybrid

Network Support Engineer In-life support for Blue Wireless services is a critical element of the customer lifecycle and success of Blue Wireless as a whole. As our customer base have grown ...

Wireless Logic

Network Support Engineer

Richmond, VA · On-site

Network Support Engineer In-life support for Blue Wireless services is a critical element of the customer lifecycle and success of Blue Wireless as a whole. As our customer base have grown ...

Blue Wireless

Network Support Engineer

Richmond, VA · On-site

Network Support Engineer In-life support for Blue Wireless services is a critical element of the customer lifecycle and success of Blue Wireless as a whole. As our customer base have grown ...

BCforward

Network Support Engineer

Norfolk, VA · On-site

BCforward is seeking a highly motivated and experienced Network Support Engineer in Norfolk, VA Federal Clearance is preferred Description Under broad direction, oversee the infrastructure and ...

Sherpa 6

Network Support Technician

Springfield, VA · On-site

$90K - $130K/yr

Escalate complex issues to engineering teams while maintaining customer ownership and communication ... Support network connectivity, encryption, certificate management, and secure communications.

Sherpa 6

Network Support Technician

Springfield, VA

$90K - $130K/yr

Escalate complex issues to engineering teams while maintaining customer ownership and communication ... Support network connectivity, encryption, certificate management, and secure communications.

Sherpa 6

Network Support Technician

Springfield, VA · On-site

$90K - $130K/yr

Escalate complex issues to engineering teams while maintaining customer ownership and communication ... Support network connectivity, encryption, certificate management, and secure communications.

Sherpa 6

Network Support Technician

Springfield, VA · On-site

$90K - $130K/yr

Escalate complex issues to engineering teams while maintaining customer ownership and communication ... Support network connectivity, encryption, certificate management, and secure communications.

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All JobsNetwork Support Engineer JobsNetwork Support Engineer Jobs in Virginia

Network Support Engineer information

See Virginia salary details

$41.1K

$91.7K

$131.4K

How much do network support engineer jobs pay per year?

As of Jul 1, 2026, the average yearly pay for network support engineer in Virginia is $91,682.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $113,000.00 per year, depending on experience, location, and employer.

What are Network Support Engineers?

Network Support Engineers are IT professionals who maintain, troubleshoot, and support computer networks within an organization. They ensure that network systems such as LANs, WANs, and intranets are running efficiently and securely. Their responsibilities often include monitoring network performance, diagnosing issues, performing upgrades, and assisting users with connectivity problems. Network Support Engineers also work to prevent outages and minimize downtime, ensuring reliable communication and data transfer across the organization.

What does a network support engineer do?

A network support engineer is responsible for maintaining, troubleshooting, and optimizing computer networks within an organization. They configure network hardware, monitor network performance, and resolve connectivity issues using tools like routers, switches, and network management software. Certifications such as CCNA and strong problem-solving skills are often required for this role.

What engineers make $300,000 a year?

Senior network support engineers with extensive experience, specialized skills in network architecture, security, and certifications like CCIE or CISSP can earn salaries approaching or exceeding $300,000 annually, especially in high-demand industries or senior leadership roles. Compensation varies based on location, company size, and individual expertise.

What are some common challenges faced by Network Support Engineers and how can they be addressed?

Network Support Engineers often encounter issues such as network outages, troubleshooting complex connectivity problems, and managing high-priority incidents under tight deadlines. These challenges require strong problem-solving skills, the ability to remain calm under pressure, and effective communication with both technical teams and end users. Proactive monitoring, continuous learning about new technologies, and maintaining thorough documentation can help address these challenges and ensure smoother network operations.

What is the difference between Network Support Engineer vs Network Administrator?

AspectNetwork Support EngineerNetwork Administrator
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentHelpdesk, troubleshooting, on-site and remote supportNetwork management, configuration, maintenance
ResponsibilitiesDiagnose and resolve network issues, assist usersDesign, implement, and monitor network infrastructure

While both roles require similar certifications and work in network environments, Network Support Engineers focus on troubleshooting and resolving network problems, often providing frontline support. Network Administrators handle broader network management tasks, including configuration and infrastructure planning. Both roles are essential for maintaining network health but differ in scope and daily responsibilities.

What are the key skills and qualifications needed to thrive as a Network Support Engineer, and why are they important?

To thrive as a Network Support Engineer, you need a solid understanding of networking fundamentals, troubleshooting, and network security, often supported by a degree in computer science or related field. Familiarity with network monitoring tools, Cisco or CompTIA Network+ certifications, and experience with routers, switches, and firewalls is typically required. Strong analytical thinking, effective communication, and problem-solving abilities are crucial soft skills for this position. These skills ensure reliable network performance, quick resolution of technical issues, and clear support for users and teams.

Will AI replace CCNA jobs?

AI is unlikely to fully replace Network Support Engineers with CCNA certification, as the role requires troubleshooting, network configuration, and problem-solving skills that benefit from human judgment. AI tools can assist with routine tasks and network monitoring, but human expertise remains essential for complex issues and network design. Continuous learning and certification updates help professionals stay relevant in a changing technological landscape.

What engineer makes $500,000 a year?

While most network support engineers earn between $50,000 and $100,000 annually, highly experienced professionals with advanced certifications, specialized skills, or leadership roles in large organizations can potentially earn $500,000 or more per year. Such high earnings are typically associated with senior management, consulting, or executive positions in the technology industry.
What are the most commonly searched types of Network Support Engineer jobs in Virginia? The most popular types of Network Support Engineer jobs in Virginia are:
What are popular job titles related to Network Support Engineer jobs in Virginia? For Network Support Engineer jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Network Support Engineer jobs in Virginia look for? The top searched job categories for Network Support Engineer jobs in Virginia are:
What cities in Virginia are hiring for Network Support Engineer jobs? Cities in Virginia with the most Network Support Engineer job openings:
What are popular job titles related to Network Support Engineer jobs in VA? For Network Support Engineer jobs in VA, the most frequently searched job titles are:
Network Support Engineer jobs near you

Network Support Engineer

Blue Wireless

Richmond, VA • Hybrid

Other

Posted 8 days ago

Job description

Blue Wireless is a global leader in providing Wireless Network Solutions for Global Enterprises. With global coverage in over 80 countries, we are transforming the way LTE/5G and Starlink technology is used for connect branches, remote sites and vessels using wireless solutions.

Headquartered in Singapore with local operations in Australia, Malaysia, Netherlands, UK and United States, Blue Wireless makes the roll-out of projects a painless and predictable. But technology is only one part of our success story - our "secret sauce" is our people: our creativity, hands-on attitude, and our willingness to go above and beyond for our customers are what keep us growing, hence continuously looking for new colleagues to join and be part of our journey.

Network Support Engineer

In-life support for Blue Wireless services is a critical element of the customer lifecycle and success of Blue Wireless as a whole. As our customer base have grown significantly globally, we're expanding the Global Customer Support (GSC) team in USA with additional Network Support, being part of the larger network team. You will be working closely with our Global Head of Customer Support in Malaysia as well as our Manager Support in Arnhem.

What's on your plate?

  • Provide technical expertise including installations, troubleshooting, deployment and configuring routers and other wireless network equipment
  • Develop and maintain comprehensive documentation associated with the implemented network
  • Managing technical testing and virtual global support via different messaging apps based on clients' location
  • First line of support for our global enterprise customers through voice calls, emails and tickets
  • Taking ownership and managing incident resolution for any network support matters according to our SLA from beginning to end
  • Troubleshooting network connectivity issues and the ability to explain resolution to our enterprise customers via email
  • Providing on-demand technical support via remote and joining troubleshooting conference calls when required
  • Collaborating with other network support engineers, most likely from different time zones, to solve network malfunctions

If you

  • have a good understanding of IP networking fundamentals and routing protocols
  • have problem-solving skills on basic network issues
  • have Cisco/Juniper certifications (a great advantage but not a must)
  • have knowledge of Peplink, HP Aruba switching
  • have knowledge on WiFi products like Extreme or other related brands will be advantageous
  • can communicate clearly and professionally in English, verbally, and in writing. Spanish is very advantageous
  • are proactive, adaptable, and a team player, and has no problems assisting customers over the phone
  • are able to work on the following schedule 1) 7:00 AM to 3:00 PM or 2) 9:00 AM to 5:00 PM
  • 40 hours a week, 5 days a week which can include Saturdays and Sundays
  • have the willingness to learn and takes ownership of customer's issue from start to finish
  • are a critical thinker

... we'd love to hear from you.

Joining us is a great opportunity to enhance your professional career globally and make a real impact in a tech company that is growing exponentially in a fast-paced environment. Come grow with us!

You'll be:

  • Part of a professional international team of networking solution experts
  • Given the opportunity to make a difference, in helping with the development of the role and the business
  • Offered many career development opportunities as the company grows and evolves
  • In a "destination workplace": work with great managers, in an ideal workplace, while doing meaningful work
  • Surrounded by highly supportive peers in a healthy working environment

#LI-Hybrid
#LI-CG1

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