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Inbound Customer Service Representative Jobs (NOW HIRING)

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Rillito, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Marana, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Sahuarita, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

Afni

Inbound Customer Service Representative

Tucson, AZ · On-site

$17 - $17.50/hr

This position is for wireless customer service, where you will handle inbound calls from customers ... What are the qualifications to be a Customer Service Representative at Afni? * Six months of ...

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Inbound Customer Service Representative information

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$10

$16

$26

How much do inbound customer service representative jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for inbound customer service representative in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are Inbound Customer Service Representatives?

Inbound Customer Service Representatives are professionals who handle incoming calls, emails, or chats from customers seeking assistance with products, services, or account information. They provide support by answering questions, resolving issues, processing orders, and ensuring customer satisfaction. These representatives often work in call centers or support departments and require strong communication, problem-solving, and computer skills. Their primary goal is to assist customers efficiently and maintain a positive company image.

How can I make 2000 a week working from home?

An inbound customer service representative can potentially earn $2,000 weekly by working full-time, handling high call volumes, and gaining experience in specialized areas like technical support or sales. Achieving this income often requires strong communication skills, a reliable internet connection, and possibly performance-based incentives or bonuses. Earning this level of income consistently may also depend on the employer, location, and the complexity of customer issues handled.

What is the difference between Inbound Customer Service Representative vs Customer Support Specialist?

AspectInbound Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes post-secondary educationHigh school diploma; certifications vary
Work EnvironmentCall centers, remote, or office settingsCall centers, online chat, or remote roles
Employer & IndustryRetail, telecom, tech companiesSoftware, e-commerce, tech services
Search & Comparison IntentCustomer service, inbound calls, support rolesTechnical support, troubleshooting, customer care

Both roles focus on assisting customers, but Inbound Customer Service Representatives primarily handle incoming calls for general inquiries or support, while Customer Support Specialists often deal with technical issues or specialized product questions. The roles overlap in skills and work environments, but their focus areas differ slightly based on industry and customer needs.

What is inbound salary?

The salary for an inbound customer service representative typically ranges from $30,000 to $45,000 annually, depending on experience, location, and the employer. Many positions offer additional benefits such as bonuses, paid training, and opportunities for advancement. Entry-level roles may start lower, while experienced representatives can earn higher wages with performance incentives.

What are some common challenges faced by Inbound Customer Service Representatives, and how can they be managed?

Inbound Customer Service Representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining product or service knowledge. Successfully managing these challenges involves developing strong communication and problem-solving skills, as well as utilizing available resources like internal knowledge bases and team support. Many organizations also provide ongoing training and encourage teamwork, so representatives can share best practices and support each other through demanding situations.

What are the key skills and qualifications needed to thrive as an Inbound Customer Service Representative, and why are they important?

To thrive as an Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is important. Patience, active listening, and a positive attitude help you stand out when handling diverse customer concerns. These skills ensure efficient resolution of customer issues, maintain satisfaction, and contribute to the company's reputation.

What Is an Inbound Customer Service Representative?

An inbound customer service representative answers incoming calls and offers support to customers. As an inbound customer service representative, you can work in a wide range of industries and may answer questions, handle complaints, resolve issues, and process orders. Your duties may also involve assisting other departments to facilitate sales of products in the company portfolio. To pursue a career as an inbound customer service representative, you typically need at least a high school diploma or GED certificate and relevant work experience. You may also need to obtain a state license if you pursue work with financial and insurance companies. Additional qualifications include excellent customer service, communication, and analytical skills, as well as technical and product knowledge to assist with customer inquiries.

What is the role of inbound customer service?

An inbound customer service representative handles customer inquiries, complaints, and support requests primarily received through phone, email, or chat. Their responsibilities include providing information, resolving issues, and ensuring customer satisfaction using communication skills and customer service tools. The role often requires active listening, problem-solving, and knowledge of company products or services.

What is an inbound customer service representative?

An inbound customer service representative is a professional who handles incoming calls, emails, or chats from customers seeking assistance, support, or information about products or services. They typically use customer relationship management (CRM) tools and require good communication skills to resolve issues efficiently. This role often involves following scripts, troubleshooting problems, and maintaining a positive customer experience.
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Inbound Customer Service Representative jobs near you
Infographic showing various Inbound Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $34,462 per year, or $16.6 per hour.
Inbound Customer Service Representative

Inbound Customer Service Representative

Afni

Tucson, AZ • On-site

$17/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Afni rating

7.1

Company rating: 7.1 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

15th of 71 rated call and contact centers

Job description

Career paths start at $17.50 per hour plus bonus (This includes an hourly base rate of $17.00 and an on-site differential of .50 an hour).

This role is on-site at our Tucson facility. Please apply only if you are able to work in person at our Tucson location.

Why start building your career at Afni?

We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. Stability! - We’ve been in business since 1936, so you can be sure the career you start today will still be here tomorrow.


What do we offer?

A paid training program, a leadership team that believes in you, and a supportive team culture. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.


What can you expect from your work at Afni?

This position is for wireless customer service, where you will handle inbound calls from customers seeking assistance with their wireless accounts.  In addition to resolving inquiries, troubleshooting, and making account changes; this role plays a key part in identifying opportunities to enhance the customer's experience through upselling wireless products and services - such as plan upgrades, device features, add-ons, and promotions tailored to meet their needs. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. 

What do we expect from you as part of this team?

You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.


How can you join the Afnimazing team?

You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!

  • What are the qualifications to be a Customer Service Representative at Afni? 

    • Six months of customer service experience 
    • Must be 18 years of age 
    • Must have GED or High School Diploma 
    • Must be legally permitted to work in the United States 

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