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80 Centerwell Inbound Customer Service Representative Jobs Hiring Near You

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CenterWell Jobs Information

Do workers at CenterWell get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and February 2026.

Does CenterWell pay people when they’re sick?

Yes. Most people get paid when they’re sick.
80% of people say they would get paid if they were sick but scheduled to work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and February 2026.

Is the health insurance from CenterWell affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between April 2025 and February 2026.

Do people get paid time off at CenterWell?

Most people get paid time off work.
80% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and February 2026.

Do workers at CenterWell worry about hours?

Most people don’t worry about getting enough hours.
83% of people report they don’t worry about getting enough hours.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2025.

Do CenterWell workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2025.

How easy is it to get time off at CenterWell?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and February 2026.

Do CenterWell managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
86% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2025.

Do jobs at CenterWell spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
29% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2025.

How easy is it to take sick days at CenterWell?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and February 2026.

Is working at CenterWell good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at CenterWell feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at CenterWell get to take their breaks without interruption?

Only some people get breaks without interruption.
38% of people report that their breaks get interrupted.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and February 2026.

Is it stressful to work at CenterWell?

Some people feel stressed out here.
60% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at CenterWell enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at CenterWell recommend working with their team?

Most people recommend working with their team.
80% of people report that they would recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people get enough training when they start at CenterWell?

Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people get support to advance at CenterWell?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people think CenterWell’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
63% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and February 2026.

Do workers feel well informed about how CenterWell is doing?

Most people feel well informed about how the company is doing.
88% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and February 2026.
What other companies are hiring for Inbound Customer Service Representative jobs?
What are the most popular jobs at Centerwell?
What are the most popular categories at Centerwell?
Infographic showing various Inbound Customer Service Representative job openings at Centerwell in the United States as of July 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 95% Physical, and 5% Remote job distribution.
Consultative Pharmacy Technician

Consultative Pharmacy Technician

CenterWell Primary Care

Mansfield, OH • On-site, Remote

$40K - $52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

CenterWell rating

9.0

Company rating: 9.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Become a part of our caring community
As a Clinical Services Pharmacy Technician, you will intake for all calls from patients, pharmacies and providers. You will perform basic administrative/clerical/operational/customer support/computational tasks. Typically work on routine and patterned assignments.

You will address questions related to specific assigned area and assist with medication research. You will evaluate calls that require consultation with a pharmacist. You will make outbound calls to patients to offer medication therapy management programs and schedules medication review sessions with consultative pharmacists. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.


Use your skills to make an impact

Required Qualifications

You MUST reside in one of the following states: Ohio, Arizona, Texas, or Florida.

  • Must have an active Pharmacy Technician or Tech in Training license in the state you reside
  • Technical Mail Order Pharmacy or Manufacturing experience
  • Experience as a Pharmacy Technician OR call center experience in a pharmacy or related call center setting
  • Experience using multiple computer applications simultaneously and strong data entry skills

Schedule Expectations:

We will hold training Monday-Friday from 8:00 AM - 4:30 PM EST.

After training, we ask that you have the flexibility to work any shift within the hours of 8:00 AM to 11:00 PM EST, based on our needs. We will advise the schedule at the time of offer.

  • You must also be available to work every 3rd Saturday 10:00am - 6:30pm EST with a day off during the week when it is your Saturday rotation.

What will help you stand out amongst the rest:

  • PTCB or ExCPT Certified
  • High School Diploma or GED
  • Bilingual in English / Spanish with the ability to speak, read, and write in both languages without limitations or assistance.

Referral Bonus Information

Associates may refer external candidates to this requisition and receive a bonus, provided that they meet all other eligibility requirements.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$40,000 - $52,300 per year


Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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