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Inbound Customer Service Representative Jobs in Phoenix, AZ

Verstela

Customer Service Representative

Phoenix, AZ

$22/hr

Customer Service Representative - North Phoenix, AZ Temp-to-hire Assignment | $22.00/ hr Are you a ... Answer inbound customer calls with professionalism and excellent phone etiquette. * Respond to ...

IntouchCX

Customer Service Representative

Mesa, AZ · On-site

$18 - $19.50/hr

About the Job We are currently hiring Inbound Customer Service Representatives! Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding ...

IntouchCX

Customer Service Representative

Mesa, AZ · On-site

$18 - $19.50/hr

About the Job We are currently hiring Inbound Customer Service Representatives! Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding ...

IntouchCX

Customer Service Representative

Mesa, AZ · On-site

$18 - $19.50/hr

About the Job We are currently hiring Inbound Customer Service Representatives! Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding ...

PrideStaff

Customer Service Representative

Phoenix, AZ · On-site

$17 - $23/hr

Customer Service Rep Scottsdale, AZ | ☀️ 1st Shift (Mon-Fri) | $17-$23/hr Why Apply? * Great ... Handle inbound customer calls. * Solve problems using company tools. * Type and enter data ...

SVS Group

Customer Service

Phoenix, AZ · On-site

$20/hr

Technical Service Representative responsibilities: * Daily inbound work queue of customer requests via HelpScout and Email * Daily inbound phone calls from customer with customer service and ...

TEKsystems

Customer Service Representative

Tempe, AZ

$21/hr

... Service Representative to join a high-volume call center team. In this role, you will handle ... Handle high-volume inbound customer calls and occasional follow-up calls. * Answer questions ...

TEKsystems

Customer Service Representative

Tempe, AZ

$21/hr

... Service Representative to join a high-volume call center team. In this role, you will handle ... Handle high-volume inbound customer calls and occasional follow-up calls. * Answer questions ...

Branded Bills

Customer Service Representative

Tempe, AZ · On-site

$18 - $19/hr

Customer Service Representative Department: Customer Service Reports To: Director of Customer ... In this role, you'll manage inbound calls, chats, assist customers with order needs and handle ...

Branded Bills

Customer Service Representative

Tempe, AZ · On-site

$18 - $19/hr

Customer Service Representative Department: Customer Service Reports To: Director of Customer ... In this role, you'll manage inbound calls, chats, assist customers with order needs and handle ...

TEKsystems

Customer Service Representative

Tempe, AZ

$21/hr

Customer Service Representative (Call Center) Position Overview We are seeking a detail-oriented ... This role is responsible for handling inbound customer calls, conducting follow-up outreach when ...

TEKsystems

Customer Service Representative

Tempe, AZ

$21/hr

Customer Service Representative (Call Center) Position Overview We are seeking a detail-oriented ... This role is responsible for handling inbound customer calls, conducting follow-up outreach when ...

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All JobsInbound Customer Service Representative JobsInbound Customer Service Representative Jobs in Phoenix, AZ

Inbound Customer Service Representative information

See Phoenix, AZ salary details

$10

$16

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How much do inbound customer service representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for inbound customer service representative in Phoenix, AZ is $16.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.12 per hour, depending on experience, location, and employer.

What is an inbound customer service representative?

Inbound Customer Service Representatives are professionals who handle incoming calls, emails, or chats from customers seeking assistance with products, services, or account information. They provide support by answering questions, resolving issues, processing orders, and ensuring customer satisfaction. These representatives often work in call centers or support departments and require strong communication, problem-solving, and computer skills. Their primary goal is to assist customers efficiently and maintain a positive company image.

What are the key skills and qualifications needed to thrive as an inbound customer service representative?

To thrive as an Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is important. Patience, active listening, and a positive attitude help you stand out when handling diverse customer concerns. These skills ensure efficient resolution of customer issues, maintain satisfaction, and contribute to the company's reputation.

What are some common challenges faced by inbound customer service representatives, and how can they be managed?

Inbound Customer Service Representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining product or service knowledge. Successfully managing these challenges involves developing strong communication and problem-solving skills, as well as utilizing available resources like internal knowledge bases and team support. Many organizations also provide ongoing training and encourage teamwork, so representatives can share best practices and support each other through demanding situations.

What is the difference between Inbound Customer Service Representative vs Customer Support Specialist?

AspectInbound Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes post-secondary educationHigh school diploma; certifications vary
Work EnvironmentCall centers, remote, or office settingsCall centers, online chat, or remote roles
Employer & IndustryRetail, telecom, tech companiesSoftware, e-commerce, tech services
Search & Comparison IntentCustomer service, inbound calls, support rolesTechnical support, troubleshooting, customer care

Both roles focus on assisting customers, but Inbound Customer Service Representatives primarily handle incoming calls for general inquiries or support, while Customer Support Specialists often deal with technical issues or specialized product questions. The roles overlap in skills and work environments, but their focus areas differ slightly based on industry and customer needs.

More about Inbound Customer Service Representative jobs

What are popular job titles related to Inbound Customer Service Representative jobs in Phoenix, AZ?

For Inbound Customer Service Representative jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Inbound Customer Service Representative jobs in Phoenix, AZ look for?

The top searched job categories for Inbound Customer Service Representative jobs in Phoenix, AZ are:

Inbound Customer Service Representative jobs near you
Infographic showing various Inbound Customer Service Representative job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,218 per year, or $16.5 per hour.

Customer Service Representative

Verstela

Phoenix, AZ

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 21 days ago

Job description

Customer Service Representative – North Phoenix, AZ
Temp-to-hire Assignment | $22.00/hr 
Are you a customer-focused professional with excellent communication skills and experience using CRM systems? A growing company in Phoenix, AZ is looking for a Customer Service Representative to join their team on a full-time temporary assignment.
This is an excellent opportunity to work in a professional office environment where you'll use your customer service expertise, problem-solving skills, and attention to detail to provide an outstanding customer experience. If you're dependable, organized, and enjoy helping people, we'd love to hear from you!
Why You'll Love This Job
  • Monday–Friday schedule with weekends off
  • Weekly pay
  • Full-time hours
  • Stable temporary assignment
  • Professional, team-oriented office environment
  • Opportunity to build valuable customer service and CRM experience
Customer Service Representative Job Duties
  • Answer inbound customer calls with professionalism and excellent phone etiquette.
  • Respond to customer inquiries via phone and email.
  • Accurately document customer interactions and cases within the CRM system.
  • Navigate multiple systems while assisting customers.
  • Provide exceptional customer service with empathy, patience, and professionalism.
  • Support order processing, case tracking, and customer follow-up.
Schedule
  • Monday–Friday 6:00am -2:30pm
  • Full-time business hours
Customer Service Representative Requirements
  • At least one year of customer service or call center experience.
  • Typing speed of 40–50 WPM.
  • Proficiency with Microsoft Outlook, Excel, and Word.
  • Experience using NetSuite, RingCentral, or other CRM software preferred.
  • Basic math skills, including percentages and order adjustments.
Why You'll Want to Work Here
  • Friendly and collaborative office culture.
  • Opportunity to expand your customer service and CRM experience.
  • Consistent weekday schedule.
  • Gain valuable experience with a growing company.
Verstela Benefits 
Eligible employees may receive:
  • Medical
  • Dental
  • Vision
  • Short-Term Disability
  • Term Life & AD&D Insurance
  • Identity Theft Protection
  • Prescription Plan
  • 401(k) Retirement Savings Plan
Office-based position. Reliable transportation is required.
Ready to Get Started?
Please apply for this opportunity if you are interested. 
 

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