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Inbound Customer Service Representative Jobs Near Me

Our Expectations of an Inbound CSR: * Save Attempt EVERY TIME: We require a save attempt to be made on every cancellation request. * One Call Resolution: Do everything you can to solve the issue ...

Our Expectations of an Inbound CSR: * Save Attempt EVERY TIME: We require a save attempt to be made on every cancellation request. * One Call Resolution: Do everything you can to solve the issue ...

Our Expectations of an Inbound CSR: * Save Attempt EVERY TIME: We require a save attempt to be made on every cancellation request. * One Call Resolution: Do everything you can to solve the issue ...

Customer Service Representative

Columbus, OH ยท On-site

$15.50 - $21/hr

Engage internal clients via both inbound and outbound phone calls Act as initial and ongoing ... services or a related field, such as customer service. Prefer a 4-year college degree and an ...

Our Expectations of an Inbound CSR: * Save Attempt EVERY TIME: We require a save attempt to be made on every cancellation request. * One Call Resolution: Do everything you can to solve the issue ...

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Inbound Customer Service Representative information

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How much do inbound customer service representative jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for inbound customer service representative in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.
What cities are hiring for Inbound Customer Service Representative jobs? Cities with the most Inbound Customer Service Representative job openings:
What states have the most Inbound Customer Service Representative jobs? States with the most job openings for Inbound Customer Service Representative jobs include:
What are the most commonly searched types of Inbound Customer Service Representative jobs? The most popular types of Inbound Customer Service Representative jobs are:
Who are the top companies hiring for Inbound Customer Service Representative jobs? The top 10 employers for Inbound Customer Service Representative jobs are:
A map of the United States highlighting the number of Inbound Customer Service Representative job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Inbound Customer Service Representative job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Customer Service Representative

Ace Handyman Services Northeast Columbus

Westerville, OH โ€ข On-site

$17 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Profit sharing
  • Vision insurance

Customer Service Representative
Ace Handyman Services Columbus is looking for a friendly, organized, and detail-oriented Customer Service Representative (CSR) to join our growing team. As the first point of contact for homeowners, you'll play a critical role in creating an exceptional customer experience while helping keep our craftsmen's schedules full and productive.
If you enjoy talking with people, staying organized, multitasking, and helping customers solve problems, we'd love to hear from you.
What You'll Do
Customer Service & Scheduling
  • Answer inbound customer calls and respond to inquiries professionally and promptlyย 
  • Return missed calls and follow up with customersย 
  • Contact new leads and convert inquiries into booked appointments - No cold calls!
  • Follow up on estimates and outstanding opportunitiesย 
  • Schedule appointments and coordinate customer projectsย 
  • Manage and optimize craftsmen schedules to maximize productivityย 
  • Generate sales opportunities through proactive customer communicationย 
Additional Responsibilities
As training and workload allow, you may also:
  • Collect customer depositsย 
  • Process paymentsย 
  • Conduct customer satisfaction follow-upsย 
  • Assist with administrative projects and office support functionsย 
  • Support other operational needs as assignedย 
Here is just some of what we have to offer:

  • Competitive pay ranging from $17-$19 per hour
  • Health insurance
  • Vision and Dental
  • Vacation
  • Performance bonuses and spiffs
  • Flexible - 12 work from home days per year
  • Advancement and growth opportunities
  • Regular pay reviews
  • Plus more!
What We're Looking For
Qualifications
Required
  • High school diploma or equivalentย 
  • Exceptional customer service and phone communication skillsย 
  • Strong verbal and written communication abilitiesย 
  • Excellent organizational and time-management skillsย 
  • Strong attention to detail and problem-solving abilitiesย 
  • Ability to multitask and prioritize in a fast-paced environmentย 
  • Comfortable learning and using scheduling, CRM, and office software systemsย 
  • Proficiency in Microsoft Word, Excel, and Outlookย 
  • Ability to type at least 40 words per minuteย 
  • Self-motivated with the ability to work independently and as part of a teamย 
Preferred
  • Associate degree in business, communications, administration, or a related fieldย 
  • Experience in customer service, scheduling, dispatching, call center operations, or office administrationย 
  • Experience in a home services, construction, or trades-related businessย 
  • Sales, lead conversion, or appointment-setting experience
ย 
About Ace Handyman Services Columbus
Ace Handyman Services Columbus is locally owned and operated and proudly serves homeowners throughout Central Ohio. We help customers complete home maintenance, repair, and improvement projects by connecting them with skilled, professional craftsmen who deliver exceptional service and quality workmanship.
Apply now!