ZipRecruiter

Log In

1

Desktop Support Manager Jobs (NOW HIRING)

Noblesoft Technologies

Desktop Support

Salt Lake City, UT · On-site

$19.50 - $25/hr

Desktop Support Location: Sal Lake City UT Duties include (but not limited to) 1. Accurately ... Problem management activities 7. Taking ownership of issues through to resolution on all ...

Tanisha Systems

Desktop Support

Salem, VA · On-site

Technical Support Consultant/ Desktop Support Location: Salem, VA Duration: Contract Onsite ... They need to install, configure, and upgrade computer systems, manage peripherals, and document ...

Infojini Inc

Desktop Support

Saint Paul, MN

$20.50 - $26/hr

Knowledge of desktop inventory and software automation tools (SCCM-Microsoft System Center Configuration Manager & Software Delivery). * A+ certification. * Microsoft Desktop Support certification ...

City of New York

Desktop Support Technician

Manhattan, NY · On-site

$100K - $125K/yr

Reporting to the Desktop Support Manager, the duties and responsibilities of the Desktop Support Technician will include but not be limited to the following: -Construct, install, and test customized ...

City of New York

Desktop Support Technician

Manhattan, NY

$22.25 - $28.25/hr

Reporting to the Desktop Support Manager, the duties and responsibilities of the Desktop Support Technician will include but not be limited to the following: - Construct, install, and test customized ...

Polsinelli

User Support Manager

Kansas City, MO · On-site

$110K - $130K/yr

The User Support Manager will oversee the operations of the Desktop Support team, ensuring efficient and effective technical support services. The Manager will manage the team's performance, develop ...

City of New York

Desktop Support Technician

Manhattan, NY

$22.25 - $28.25/hr

Reporting to the Desktop Support Manager, the duties and responsibilities of the Desktop Support Technician will include but not be limited to the following: - Construct, install, and test customized ...

Tanisha Systems

Desktop Support

Salem, VA

Technical Support Consultant/ Desktop Support Location: Salem, VA Duration: Contract Onsite ... They need to install, configure, and upgrade computer systems, manage peripherals, and document ...

Fisec Global

Desktop Support

Salt Lake City, UT · On-site

$20 - $25/hr

Desktop Support Location : Sal Lake City UT(onsite) This position assists Customer with technical ... Management, Company Board, Executives & VIP Users. Duties include (but not limited to) 1. ...

Noblesoft Technologies

Desktop Support

Columbus, NE · On-site

$20.50 - $26/hr

Desktop Support Location : Columbus, Nebraska This position assists Customer with technical support ... Management, Company Board, Executives & VIP Users. Duties include (but not limited to) 1. ...

next page

Showing results 1-20

All JobsDesktop Support JobsDesktop Support Manager Jobs

Desktop Support Manager information

See salary details

$14

$36

$60

How much do desktop support manager jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for desktop support manager in the United States is $36.17, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $48.08 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are some typical challenges faced by a Desktop Support Manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What Does a Desktop Support Manager Do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a Desktop Support Manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What does a Desktop Support Manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
More about Desktop Support Manager jobs
What cities are hiring for Desktop Support Manager jobs? Cities with the most Desktop Support Manager job openings:
What are the most commonly searched types of Desktop Support jobs? The most popular types of Desktop Support jobs are:
Who are the top companies hiring for Desktop Support Manager jobs? The top employers for Desktop Support Manager jobs are:
What states have the most Desktop Support Manager jobs? States with the most job openings for Desktop Support Manager jobs include:
What job categories do people searching Desktop Support Manager jobs look for? The top searched job categories for Desktop Support Manager jobs are:
Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 59% Full Time, 38% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $75,239 per year, or $36.2 per hour.
Desktop Support

Desktop Support

West Advanced Technologies (WATI)

Rancho Cordova, CA • On-site

Full-time

Posted 9 days ago

Job description

Desktop Support
Rancho Cordova, CA
12 months (Onsite Role)
Required Skills :
Strong customer service skills
Good verbal and writing skills for customer interaction and documentation * Attention to detail
Ability to work with rapidly changing priorities
Knowledge of Active Directory or other identity management system
Experience setting up and troubleshooting
Windows systems
IOS and Android Phones
Audio / Video equipment
Printers
Experience supporting Office 365 and mobile devices strongly desired.
Regards,
Sangeetha
West Advanced Technologies, Inc.
Serving government agencies for 22 Years
E: sangeetha.p@wati.com, D: 279 895 6797
www.wati.com

Apply