Spruce Grove, AB · On-site
CA$75K - CA$92K/yr
Summit Support Services Inc. is seeking a skilled and experienced IT Support Manager to join our dynamic team. The ideal candidate will have significant experience in the healthcare industry and a ...
Quick apply
Spruce Grove, AB · On-site
CA$75K - CA$92K/yr
Summit Support Services Inc. is seeking a skilled and experienced IT Support Manager to join our dynamic team. The ideal candidate will have significant experience in the healthcare industry and a ...
Digital Services Field Support Technician Reporting to the Manager, Technical Operations, the Field ... Provide Level 1 and Level 2 technical support for desktops, laptops, mobile devices, printers ...
New
Digital Services Field Support Technician Reporting to the Manager, Technical Operations, the Field ... Provide Level 1 and Level 2 technical support for desktops, laptops, mobile devices, printers ...
New
CA$2.7K - CA$3.4K/wk
... desktop systems; control network access firewalls and access controls; manage a network environment using debugging tools and scripting; complete relevant documentation and activity reports; provide ...
CA$2.7K - CA$3.4K/wk
... desktop systems; control network access firewalls and access controls; manage a network environment using debugging tools and scripting; complete relevant documentation and activity reports; provide ...
CA$2.7K - CA$3.4K/wk
... desktop systems; control network access firewalls and access controls; manage a network environment using debugging tools and scripting; complete relevant documentation and activity reports; provide ...
CA$2.7K - CA$3.4K/wk
... desktop systems; control network access firewalls and access controls; manage a network environment using debugging tools and scripting; complete relevant documentation and activity reports; provide ...
Project Support * Exposure to IS projects implies opportunities for growth and learning * Could ... Printer Fleet Management * Technical and logistical responsibilities * Includes driver/firmware ...
Project Support * Exposure to IS projects implies opportunities for growth and learning * Could ... Printer Fleet Management * Technical and logistical responsibilities * Includes driver/firmware ...
Calgary, AB · On-site
Project Support * Exposure to IS projects implies opportunities for growth and learning * Could ... Printer Fleet Management * Technical and logistical responsibilities * Includes driver/firmware ...
Calgary, AB · On-site
Project Support * Exposure to IS projects implies opportunities for growth and learning * Could ... Printer Fleet Management * Technical and logistical responsibilities * Includes driver/firmware ...
Define and enforce best-practices for Windows desktop development across the codebase: code ... focus management, keyboard navigation, screen-reader support, and usability for users with ...
Define and enforce best-practices for Windows desktop development across the codebase: code ... focus management, keyboard navigation, screen-reader support, and usability for users with ...
Operating within a dedicated 2-week Scrum framework, you will help manage day-to-day desktop support (~5 hrs/week, mostly remote), enforce modern cybersecurity protections, oversee hardware ...
Operating within a dedicated 2-week Scrum framework, you will help manage day-to-day desktop support (~5 hrs/week, mostly remote), enforce modern cybersecurity protections, oversee hardware ...
Provide support with deployment, repair & replacement services on desktops, laptops, printers and mobile devices * Check status of Managed Security client environments using monitoring tools
Provide support with deployment, repair & replacement services on desktops, laptops, printers and mobile devices * Check status of Managed Security client environments using monitoring tools
Calgary, AB · On-site
Provide support with deployment, repair & replacement services on desktops, laptops, printers and mobile devices * Check status of Managed Security client environments using monitoring tools
Quick apply
Calgary, AB · On-site
Provide support with deployment, repair & replacement services on desktops, laptops, printers and mobile devices * Check status of Managed Security client environments using monitoring tools
Support software licensing, budgeting, and vendor management activities. SharePoint Administration ... Support applications delivered through Remote Desktop Services (RDS), Citrix, or other virtualized ...
Support software licensing, budgeting, and vendor management activities. SharePoint Administration ... Support applications delivered through Remote Desktop Services (RDS), Citrix, or other virtualized ...
Work with Citrix, Virtual Desktop, thin clients and provide advanced troubleshooting on Windows ... Support || None || CA - Calgary, AB
Work with Citrix, Virtual Desktop, thin clients and provide advanced troubleshooting on Windows ... Support || None || CA - Calgary, AB
Work with Citrix, Virtual Desktop, thin clients and provide advanced troubleshooting on Windows ... Support || None || CA - Calgary, AB
Work with Citrix, Virtual Desktop, thin clients and provide advanced troubleshooting on Windows ... Support || None || CA - Calgary, AB
Edmonton, AB · On-site
Equipment & Setup * Assist in the setup, configuration, and deployment of laptops, desktops ... Any experience with a ticketing system such as Jira Service Management, ServiceNow, or similar.
Edmonton, AB · On-site
Equipment & Setup * Assist in the setup, configuration, and deployment of laptops, desktops ... Any experience with a ticketing system such as Jira Service Management, ServiceNow, or similar.
Olds, AB · On-site
... support services (component diagnostics, repair, and replacement). This includes managing all ... Must be proficient in using work-related desktop applications and web-based productivity ...
Olds, AB · On-site
... support services (component diagnostics, repair, and replacement). This includes managing all ... Must be proficient in using work-related desktop applications and web-based productivity ...
... support services (component diagnostics, repair, and replacement). This includes managing all ... Must be proficient in using work-related desktop applications and web-based productivity ...
... support services (component diagnostics, repair, and replacement). This includes managing all ... Must be proficient in using work-related desktop applications and web-based productivity ...
... support services (component diagnostics, repair, and replacement). This includes managing all ... Must be proficient in using work-related desktop applications and web-based productivity ...
... support services (component diagnostics, repair, and replacement). This includes managing all ... Must be proficient in using work-related desktop applications and web-based productivity ...
Provide technical oversight for desktop, mobile, web, and data-processing applications * Guide ... Support the evaluation and implementation of emerging technologies, tools, and frameworks.
New
Quick apply
Provide technical oversight for desktop, mobile, web, and data-processing applications * Guide ... Support the evaluation and implementation of emerging technologies, tools, and frameworks.
New
Fort Mcmurray, AB · On-site
... support services (component diagnostics, repair, and replacement). This includes managing all ... Must be proficient in using work-related desktop applications and web-based productivity ...
Fort Mcmurray, AB · On-site
... support services (component diagnostics, repair, and replacement). This includes managing all ... Must be proficient in using work-related desktop applications and web-based productivity ...
... support services (component diagnostics, repair, and replacement). This includes managing all ... Must be proficient in using work-related desktop applications and web-based productivity ...
... support services (component diagnostics, repair, and replacement). This includes managing all ... Must be proficient in using work-related desktop applications and web-based productivity ...
Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.
| Aspect | Desktop Support Manager | Help Desk Supervisor |
|---|---|---|
| Certifications | CompTIA A+, Network+, ITIL | CompTIA A+, HDI-Support Center Analyst |
| Work Environment | Oversees desktop support teams, manages hardware/software issues, strategic planning | Supervises help desk staff, handles user tickets, ensures customer service quality |
| Industry Usage | IT departments across various industries, corporate environments | IT support centers, customer service teams in tech companies |
The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.
The most popular types of Desktop Support jobs in Alberta are:
For Desktop Support Manager jobs in Alberta, the most frequently searched job titles are:
The top searched job categories for Desktop Support Manager jobs in Alberta are:
Cities in Alberta with the most Desktop Support Manager job openings:
CA$75K - CA$92K/yr
Full-time
Re-posted 26 days ago
Summit Support Services Inc. is seeking a skilled and experienced IT Support Manager to join our dynamic team. The ideal candidate will have significant experience in the healthcare industry and a strong background in IT support, troubleshooting, and cybersecurity.
Key Responsibilities:
•
Manage the IT support team and oversee daily operations to ensure timely and efficient support delivery.
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Install, modify, and make minor repairs to computer hardware and software systems
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Develop and implement IT policies and procedures to enhance service delivery and security.
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Install software and necessary applications for workflow and train users on new software through various tutorial channels.
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Maintain system functionality by testing computer components and ensuring network uptime.
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Lead troubleshooting efforts for complex IT issues to minimize downtime and ensure consistent service availability.
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Coordinate and collaborate with other departments to support their IT requirements and enhance overall operational efficiency.
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Oversee cybersecurity strategies to safeguard company data and IT assets.
Qualifications:
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Minimum of 2 years of experience in the healthcare industry.
•
At least 2 years of experience in a leadership role.
•
Minimum of 3 years of experience in IT Support Services, focusing on troubleshooting and cybersecurity.
•
Strong understanding and experience with IT cybersecurity practices.
•
Excellent communication and leadership skills.
Job Type: Full Time, Permanent
Salary: $75000 to $92,000 Annual / 35 hours per Week
Start Date: As soon as possible
Language: English
Minimum Education: Bachelor’s/ Postgraduate degree in Information Computer Science, Management, or a related field.
•
No phone calls, please! We will contact suitable applicants who meet our criteria.
•
Anyone who can legally work in Canada can apply for this job.
How to Apply:
Interested candidates should submit their resume and cover letter to info@summitss.ca. Applications will be accepted until [application deadline].
Join Summit Support Services Inc. and contribute to our mission of elevating the standard of home care by providing compassionate, personalized, and expertly delivered services to individuals and families in need. We are committed to enhancing our clients' quality of life, promoting independence, and fostering a sense of security and well-being. Through dedicated care and unwavering support, we aim to make a positive impact on the lives of those we serve, ensuring they experience comfort, dignity, and the highest level of care in the comfort of their own homes.
At Summit Support Service Inc, we are dedicated to raising the bar in home care services by delivering compassionate, personalized, and expertly executed care to individuals and families requiring assistance. Our mission is deeply rooted in enhancing our clients' quality of life by promoting independence and instilling a sense of security and well-being. Our unwavering support aims to make a significant positive impact on the lives of those we serve, ensuring comfort, dignity, and the highest standard of care within the familiar setting of their homes.
Our vision is to establish ourselves as the leading provider of home care services, renowned for exceptional quality, unwavering compassion, and a steadfast commitment to personalized care plans. At Summit Support Service Inc, we aspire to create a nurturing community where individuals are supported to thrive, irrespective of their age or condition. Envisioning a future where every client feels valued, understood, and empowered to lead a fulfilling and meaningful life at home, we are committed to innovation and excellence, constantly setting new benchmarks in the home care industry.
We promise to deliver our home care services with integrity, transparency, and the highest ethical standards. Treating every client with respect, dignity, and empathy is non-negotiable for us. Our caregivers are carefully selected for their expertise, compassion, and dedication to delivering outstanding care. We ensure that each client receives a personalized care plan tailored specifically to their unique needs, allowing them to live comfortably and independently at home. With Summit Support Service Inc, you can have confidence that your loved one is receiving care from capable and caring hands.
