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Desktop Support Manager Jobs in Alberta (NOW HIRING)

LaPrairie Group

System Administrator

Calgary, AB · On-site

Support and maintain end-user environments including laptops, desktops, mobile devices, and peripherals. * Participate in ticket triage, backlog management, and continuous improvement of support ...

LaPrairie Group

System Administrator

Calgary, AB · On-site

Support and maintain end-user environments including laptops, desktops, mobile devices, and peripherals. * Participate in ticket triage, backlog management, and continuous improvement of support ...

LaPrairie Group

System Administrator

Calgary, AB · On-site

Support and maintain end-user environments including laptops, desktops, mobile devices, and peripherals. * Participate in ticket triage, backlog management, and continuous improvement of support ...

The Brick

Marketing Automation Specialist

Edmonton, AB · On-site

... ) to support the execution of our email and SMS marketing programs. Reporting to the Marketing ... Ensure emails are optimized for desktop and mobile experiences. * Maintain and update email ...

Brandt

Foreman - Agriculture

Claresholm, AB · On-site

... Location Manager with coordinating and conducting quarterly safety meetings * Supports Service ... Ability use standard desktop applications such as Microsoft Office and internet functions

Brandt

Foreman - Agriculture

High River, AB · On-site

... Location Manager with coordinating and conducting quarterly safety meetings * Supports Service ... Ability use standard desktop applications such as Microsoft Office and internet functions

ZGM Modern Marketing Partners

Content Lead

Calgary, AB · On-site

Adobe Premier Pro (desktop) Project Management: Asana or similar Requirements: You'll need these to ... With the support of your lead, implement content strategies aligned with business goals. Monitor ...

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All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Alberta

Desktop Support Manager information

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

Is desktop support a good entry level job?

Desktop support is often considered an entry-level role in IT, suitable for individuals with basic technical skills and knowledge of operating systems, hardware, and troubleshooting. It provides foundational experience in customer service, problem-solving, and technical tools, which can lead to more advanced IT positions. Certifications like CompTIA A+ can enhance job prospects for entry-level candidates.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
More about Desktop Support Manager jobs
What are the most commonly searched types of Desktop Support jobs in Alberta? The most popular types of Desktop Support jobs in Alberta are:
What are popular job titles related to Desktop Support Manager jobs in Alberta? For Desktop Support Manager jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Desktop Support Manager jobs in Alberta look for? The top searched job categories for Desktop Support Manager jobs in Alberta are:
What cities in Alberta are hiring for Desktop Support Manager jobs? Cities in Alberta with the most Desktop Support Manager job openings:
Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Alberta as of July 2026, with employment types broken down into 72% Full Time, 15% Part Time, 1% Temporary, and 12% Contract. Highlights an 69% Physical, 4% Hybrid, and 27% Remote job distribution.

ACA, Technicien en entretien d'aeronefs

Skyservice-French

Calgary, AB • On-site

Other

Re-posted 8 days ago

Job description

SKYSERVICE AVIATION D'AFFAIRES

Skyservice est un chef de file nord-americain de l'aviation d'affaires. Etablis sur les principes cles de securite et de l'excellence du service, nous offrons une experience de service complete, allant de la gestion au nolisement d'avions, en passant par la maintenance et la vente d'avions a partir de nos terminaux de services aeronautiques qui s'etendent du Canada a l'ouest des Etats-Unis. Les gens et les valeurs sont des atouts inseparables qui animent notre engagement en matiere de qualite, de securite, de respect et d'efficacite. Ces valeurs fondamentales nous guident quotidiennement et contribuent a construire notre reputation de chefs de file dans les services de l'aviation. Skyservice est une equipe devouee au soutien et au perfectionnement de ses employes. Si vous souhaitez optimiser votre carriere, elargir vos horizons et votre experience, Skyservice est l'equipe ideale pour vous.

SUPERIEUR IMMEDIAT: Chef de service, entretien d'aeronefsYQA

SOMMAIRE DES RESPONSABILITES:

  • Executer efficacement toutes activites d'entretien des avions commerciaux sur demande dans le hangar et sur la rampe;
  • S'assurer que tous les documents d'aeronefs soient dument completes;
  • S'assurer que chacune des composantes installees sur les aeronefs soit certifiee;
  • S'acquitter des taches et des responsabilites decrites dans le Manuel de controle du service d'entretien et s'assurer de se conformer aux reglements standards de Transport Canada;
  • Participer a des cours de formation tel qu'assignes par la direction;
  • Respecter la politique SMS ( Safety Management System);
  • Maintenir et assurer un environnement de travail propre et securitaire en tout temps;
  • Assister dans toutes autres taches connexes telles qu'assignees par le superviseur.

QUALIFICATIONS ET COMPETENCES REQUISES:

  • Licence valide de Transport Canada de categorie M2;
  • Minimum de cinq ( 5 ) ans d'experience precedente ;
  • Certifications 737 Max, A320 and 747 un atout;
  • Capacite a travailler sous pression et de demontrer de solides competences organisationnelles ;
  • Bon sens de l'organisation et capacite de travailler sous pression;
  • Souci du detail;
  • Avoir une attitude positive;
  • Bon esprit d'equipe;
  • Bonne habiletes de communication.

SCOLARITE:

  • Diplome de technique d'entretien d'aeronefs ou l'equivalent.

Skyservice est un employeur pratiquant l'equite en emploi et tous les candidats interesses sont les bienvenues. Si, pour une raison quelconque, vous ne pouvez pas postuler via notre site d'emploi, veuillez contacter un membre de notre equipe des ressources humaines pour un arrangement special.

Employment Type: Permanent FT

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