Desktop Support Manager Jobs in Alberta (NOW HIRING)

WhatYou'llDo

CoolIT Systems is seeking aProject Manager Team Leadto lead a team of NPI Project Managers while managing the successful execution of complex product development and continuous improvement projects. Based in Calgary and reporting to the Product department, this role oversees project scope, schedules, budgets, risks, and performance metrics for advanced liquid cooling solutions, including CDUs and PCLs. Working with cross-functional teams across engineering, manufacturing, supply chain, and production, the successful candidate will drive project delivery, team development, and operational excellence in a fast-paced technology environment.

Responsibilities:

• Superviseand coach Junior and Intermediate NPI Project Managers
• Develop andimprove NPI Project Management processes
• Serve as a single point of contact for Value Stream Leaders on projectstatus and risks
• Lead and manage projects removing any roadblocks that get in the way of execution
• Collaborate withcross-functional product development teamsand ensure best practices are followed
• Support company continuous improvement projectsas needed
• Measure and report project status usingappropriate tools,techniquesand metrics
• Useappropriate changemanagement processesin order tominimizeand reportchanges in project scope, schedule, and costs
• Hold regular meetings to ensure team members communicate effectively and ensure that all program risks areidentifiedand managedina timelyfashion
• Communicate project status to management and other stakeholders via presentationsandproject tracking tools
• Mayrequireweeklycallswithproject teams in the APAC region

WHO YOU ARE:

Basic Qualifications:

• Experience managingNew Product Introduction (NPI) projectsrelated to electromechanical designs.
• Experience managingcontinuous improvement projectsin an NPI and Lean Manufacturing environment.
• Proficiencywith:
• PLM (Product Lifecycle Management) systems
• Project Management tools (especiallyClickUp)
• ERP systems (especially NetSuite or Oracle)

Preferred Qualifications:

• Experience managingsoftware and firmware development projects.
• Experience withGitHub.
• Experience withMES (Manufacturing Execution Systems).
• Experience usingAI tools for Project Management.
• Strong interest in and passion foremerging technologies.

Skills:

• Self-motivated witha strong desireto learn and work in a fast-paced environment.
• Ability to contribute to and thrive in a highly collaborative team culture.
• Positive, solution-oriented mindset with a belief that challenges can be overcome.
• Demonstrates high ethical standards and professionalism.
• Adaptable and eager to embrace new technologies and processes.

WHY COOLIT?
We strive to be an employer of choice and as such we believe in rewarding our employees with career and development opportunities that willmaintainand strengthen our culture whilealigning toour vision and values.
Benefits
We are a company that is full of vibrant, innovative people who love what we do. Our comprehensive benefits package includes:

• Vacation and flex days, and paid company-wideshutdownduring the holiday season.
• Comprehensive benefits including Dental, Drugs, Optical, Paramedical and Health Spending. These costs are covered by CoolIT and are enacted from your first day.
• Dress for your day - in a casual yet professional environment.
• Company-funded RRSP contributions to support your long-term financial goals.

We thank every candidate inadvance,however, only those selected for an interview will be contacted.
Successful candidates for this position willbe requiredto undergo background checks including criminal records check and education.

About Coolit Systems Inc.
Founded in Calgary, Alberta in 2001, CoolIT Systems is the leading Direct Liquid Cooling technology provider for data centers, supercomputers, and desktop computers. We design and manufacture solutions used by the largest tech companies globally.
Recognized as one of "The Americas' Fastest Growing Companies 2023" by Financial Times and honored with the Deloitte Fast 50 Clean Technology award in 2022, as well as the Deloitte Fast 500distinctionin both 2021 and 2022,CoolIT'srapid growth is capturing global attention.
As demand for generative AI,high performancecomputing and cloud solutions rapidlyexpands, there has never been a more exciting time to join our team.