1

Desktop Support Manager Jobs in Calgary, AB (NOW HIRING)

Project Support * Exposure to IS projects implies opportunities for growth and learning * Could ... Printer Fleet Management * Technical and logistical responsibilities * Includes driver/firmware ...

... support of project collaboration platforms, digital field solutions, and turnover systems. Maintain inventories and lifecycle management records for laptops, desktops, mobile devices, printers ...

The Territory Manager supports the commercialization of EnviroMix mixing and biological process ... Weekly use of salesforce.com through desktop and mobile devices to input, track and mine account ...

Mentor and support Project Managers in applying best practices, risk management, andcommunication ... and desktop computers. We design and manufacture solutions used by the largest tech companies ...

Mentor and support Project Managers in applying best practices, risk management, and communication ... and desktop computers. We design and manufacture solutions used by the largest tech companies ...

New

... and desktop computers. We design and manufacture solutions used by the largest tech companies ... Support DFMEA activities and broader technical risk assessments across design, validation ...

... and desktop computers. We design and manufacture solutions used by the largest tech companies ... Support DFMEA activities and broader technical risk assessments across design, validation ...

Support company continuous improvement projectsas needed * Measure and report project status ... and desktop computers. We design and manufacture solutions used by the largest tech companies ...

Lead or support the company's Corporate Social Responsibility (CSR) and Diversity, Equity ... and desktop computers. We design and manufacture solutions used by the largest tech companies ...

Support global coordination with APAC teams. WHO YOU ARE: Basic Qualifications: * 5+ years of ... and desktop computers. We design and manufacture solutions used by the largest tech companies ...

... supporting data-driven decision-making. * Coordinate with Supply Chain and Procurement teams ... and desktop computers. We design and manufacture solutions used by the largest tech companies ...

next page

Showing results 1-20

Desktop Support Manager information

See Calgary, AB salary details

$44K

$88.4K

$143K

How much do desktop support manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for desktop support manager in Calgary, AB is $88,375.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $113,000.00 per year, depending on experience, location, and employer.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It typically requires basic knowledge of operating systems, networking, and common tools, and can serve as a stepping stone to more advanced IT positions.

What are the most commonly searched types of Desktop Support jobs in Calgary, AB?

The most popular types of Desktop Support jobs in Calgary, AB are:

What are popular job titles related to Desktop Support Manager jobs in Calgary, AB?

For Desktop Support Manager jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Desktop Support Manager jobs in Calgary, AB look for?

The top searched job categories for Desktop Support Manager jobs in Calgary, AB are:

Infographic showing various Desktop Support Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $88,375 per year, or $42.5 per hour.

Deskside Support Student

Canadian Natural

Calgary, AB • On-site

Full-time, Part-time

PTO

Posted 16 days ago


Job description

The Opportunity:

Are you a student looking for an exciting opportunity that is full of meaningful, diverse, and ambitious assignments? Join Canadian Natural, where we strive to provide opportunities based on your abilities, helping you to contribute in a meaningful way and apply your academic experience to challenging and rewarding projects!

Build on your classroom knowledge through working with and learning from experienced industry professionals at one of Canada's largest independent oil and gas producers. Working at the head offices of a world-class company will offer you countless opportunities to advance your career in an atmosphere where teamwork, innovation and your expertise are valued. Join a company culture that fosters a fun working environment, developing meaningful relationships, and doing it right!

  • Job location: Calgary, AB - Head Office
  • Shift schedule: 5 days on, 2 days off, 8 hours/day (Monday - Friday) for full-time schedule 
  • Term length: 12 months 
  • Term start: January 2027
  • Term type: Part-time & Full-time
    • January - April: Part-time
    • May - August: Full-time
    • September - December: Part-time (Part-time being a maximum of 20 hours per week.)
  • Safety sensitive position: No

Key Accountabilities:

  • Incident & Application Support
    • Diagnosing and resolving issues
    • Requires strong problem-solving and analytical skills
  • Customer & IS Team Engagement
    • Emphasizes soft skills: communication, collaboration, and relationship-building
    • Likely involves both in-person and remote interactions
  • Project Support
    • Exposure to IS projects implies opportunities for growth and learning
    • Could involve testing, documentation, or deployment tasks
  • Meeting Room & Specialized Room Support
    • Hands-on AV and conferencing tech support
    • Geoscience room support suggests industry-specific tools (e.g., energy, mining)
  • Knowledge Base Contribution
    • Strong writing/documentation skills are valued
    • Encourages knowledge sharing and continuous improvement
  • Mobile Device Support
    • Android and iPhone troubleshooting
    • Likely includes MDM (Mobile Device Management) tools
  • Printer Fleet Management
    • Technical and logistical responsibilities
    • Includes driver/firmware updates and asset tracking

What You Bring to the Role:

  • Currently enrolled your 2nd, 3rd, or 4th year of an Information Systems diploma/degree
  • IT Tools & Technologies experience with the following areas:
    • Hands-on experience with, and an understanding of, the Windows 11 operating systems including: file systems, permissions, services and registry structures
    • Remote Access: Citrix XenApp/XenDesktop
    • Hardware: Printers, scanners, laptops
    • Office 365: Outlook, Excel, Word, PowerPoint
    • Web and remotely delivered applications
    • Ticketing Systems: Remedy or similar
  • Additional IT Tools & Technologies considered an asset:
    • Application architectures such as standalone and client-server
    • Networks and database systems including Oracle and Microsoft SQL
    • Power BI, Visio, Oracle, SQL Developer or TOAD
    • Digital certificates for printers
    • Windows Server

What We Offer:

  • Competitive salary
  • Paid time off during Christmas week and summer Fridays in July and August
  • Multiple volunteer opportunities within the community
  • Students may be eligible for relocation assistance pursuant to Canadian Natural's Student Relocation Policy (Students will be responsible for finding their own accommodations during the work term) 
  • Opportunities to partake in initiatives such as the Intern Social Committee

Check out our COMPENSATION & BENEFITS overview to learn more about we have to offer!

If you are interested in this exciting student work term opportunity, please include your resume, cover letter and unofficial transcripts as part of your online application.

All candidates applying to Canadian Natural must have legal authorization to work in Canada with no restrictions.

We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted. This posting will close once a successful candidate has been selected.

Canadian Natural operates one of the largest Campus Recruitment programs in the country, hiring over 400 students every year. Students hired on with us are made to feel a part of the team, gaining high level experience, knowledge, and training that introduces and prepares them for full-time employment. 

We are proud to share that Canadian Natural has been ranked as a Top Employer for 2023, 2024 and 2025 by Canada's Future Workforce and also one of Forbes' Canada's Best Employers in 2025 and 2026.

Industry Leader: We commenced business in 1989 with a handful of employees and modest production, but today we employ more than 10,000 people and produce over 1 million BOE/d. 

Community Investment: Social responsibility is a critical element of our commitment to responsible operations and part of our success and pride as a Company. We are committed to investing in the communities where we live and work, creating shared value along the way.

Compensation and Benefits: We strive to share Company success with all employees through a comprehensive total compensation package.

Our People, Our Stories: Our stories demonstrate the strong culture that exists at Canadian Natural - one that focuses on developing people, working together and doing it right, with fun and integrity.

Check out some of our Student Testimonials!