ZipRecruiter

Log In

1

Desktop Support Manager Jobs in Calgary, AB (NOW HIRING)

Keyera

Service Delivery Analyst

Calgary, AB

... desktop support, end-user computing, or a related technical support role. * Experience supporting iOS and Android mobile devices, including Microsoft Intune and other endpoint management platforms.

New

Charter (Canada)

IT Support Analyst

Calgary, AB

$37 - $45/hr

Charter is an awardwinning Canadian IT Solutions and Managed Services Provider founded in 1997 ... Provide Tier 1 and Tier 2 technical support for desktops, laptops, mobile devices, printers, and ...

Alquemy

Seniorr SCCM Resource

Calgary, AB · On-site

$40 - $45/hr

Provide technical guidance and support to internal teams and end users. Required Qualifications 5+ years of experience in enterprise endpoint management and desktop administration. Experience with ...

Xylem

Territory Manager - Canada

Calgary, AB · On-site

The Territory Manager supports the commercialization of EnviroMix mixing and biological process ... Weekly use of salesforce.com through desktop and mobile devices to input, track and mine account ...

Ecolab

NPI Project Manager Team Lead

Calgary, AB · On-site

Support company continuous improvement projectsas needed * Measure and report project status ... and desktop computers. We design and manufacture solutions used by the largest tech companies ...

New

Ecolab

Manager, Manufacturing Test

Calgary, AB

... supporting data-driven decision-making. * Coordinate with Supply Chain and Procurement teams ... and desktop computers. We design and manufacture solutions used by the largest tech companies ...

New

WinSport

Food & Beverage Outlets Manager

Calgary, AB · On-site

The Food & Beverage Outlets Manager is responsible for supporting the Director, Food & Beverage in ... Manual dexterity required to use desktop computers and peripherals. * Walking and standing up for ...

GAM Technical Services

L1 Support Hero

Calgary, AB

CA$40K - CA$60K/yr

About GAM Tech GAM Tech is a dynamic and rapidly growing Managed Service Provider (MSP) dedicated ... Position Overview We're looking for an enthusiastic L1 Support Hero to join our Service Delivery ...

Canacre

Senior Wildlife Biologist

Calgary, AB · On-site

... ability to support projects in various jurisdiction across the country. The Senior Wildlife ... management plans, and desktop constraints analysis. * Provide mitigation and best management ...

next page

Showing results 1-20

All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Calgary, AB

Desktop Support Manager information

See Calgary, AB salary details

$44K

$88.4K

$143K

How much do desktop support manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for desktop support manager in Calgary, AB is $88,375.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $113,000.00 per year, depending on experience, location, and employer.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are some typical challenges faced by a Desktop Support Manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What Does a Desktop Support Manager Do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a Desktop Support Manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What does a Desktop Support Manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
More about Desktop Support Manager jobs
What are the most commonly searched types of Desktop Support jobs in Calgary, AB? The most popular types of Desktop Support jobs in Calgary, AB are:
What are popular job titles related to Desktop Support Manager jobs in Calgary, AB? For Desktop Support Manager jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Desktop Support Manager jobs in Calgary, AB look for? The top searched job categories for Desktop Support Manager jobs in Calgary, AB are:
Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Calgary, AB as of July 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Contract. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $88,375 per year, or $42.5 per hour.

Senior Software Engineer, Windows/Desktop Applications - Calgary, Canada

Speechify

Calgary, AB • On-site

Other

Re-posted 8 days ago

Job description

Mission

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading - PDFs, books, Google Docs, news articles, websites - into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting - Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies

What You'll Do
  • Lead the design, architecture, and development of native Windows desktop applications using Windows App SDK, WinUI (or related UI frameworks), C#, XAML, and - when needed - C++.
  • Define and enforce best-practices for Windows desktop development across the codebase: code architecture, performance, memory usage, responsive UI, cross-version compatibility (Windows 10/11+), and maintainability.
  • Drive accessibility efforts: integrate and validate support for accessibility APIs (e.g. Microsoft UI Automation or other relevant Windows accessibility frameworks), ensure UI controls, focus management, keyboard navigation, screen-reader support, and usability for users with disabilities.
  • Collaborate closely with product designers, UX researchers, QA, and other stakeholders to shape feature planning, UI/UX architecture, and long-term roadmap for the Windows platform.
  • Take ownership of full lifecycle of features: conception design implementation testing release maintenance. Ensure quality, reliability, and consistency across releases.
  • Identify, diagnose, and resolve complex bugs, performance bottlenecks, memory leaks, rendering issues, or compatibility problems - and propose robust architectural or design solutions.
 
An ideal candidate should have

Required:

  • 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML - and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
  • Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
  • Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
  • Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
  • Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
  • Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
  • Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
  • A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

  • Experience with writing automated tests for UI - unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
  • Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
  • Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
  • Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
  • Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
  • Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

  • A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
  • A collaborative, flat-structure engineering culture - you are not just a coder, but a builder and a decision-maker.
  • Opportunities to lead - mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
  • Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
  • A purpose-driven mission: building software that's reliable, accessible, and user-centered - making a real difference for people.                  

Think you're a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don't forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Apply