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Desktop Support Jobs in Calgary, AB (NOW HIRING)

Incident & Application Support * Diagnosing and resolving issues * Requires strong problem-solving and analytical skills * Customer & IS Team Engagement * Emphasizes soft skills: communication ...

Desktop set up, moving equipment, and basic trouble shooting for internal staff Requirements: * Basic understanding of server and network environments * Ability to support Windows operating systems

TECHNICAL SKILLS Experience supporting Microsoft Windows desktop and laptop environments, Microsoft 365 applications, Android and iOS mobile devices, Active Directory, basic networking, wireless ...

Technical Support Specialist

Calgary, AB · On-site +1

CA$70K - CA$80K/yr

The Opportunity Technical Support Specialists serve as the operational bridge between customer-facing teams and Engineering. This role is responsible for validating, reproducing, documenting, and ...

As an Installation Support Tech, you will provide technical support at any of our brick and mortar, mobile, or on-site locations. Core Duties * Prepare orders * Stock shelves with various six boxes ...

Provide Level - 1 & 2 application support for basic COTS (Exchange, O365, SMB apps) * Provide Level - 1, 2, & 3 server / database administration * Deploy / repair & replace services on desktops ...

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Desktop Support information

See Calgary, AB salary details

$12

$24

$33

How much do desktop support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for desktop support in Calgary, AB is $24.23, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $26.44 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.

What are the most commonly searched types of Desktop Support jobs in Calgary, AB?

The most popular types of Desktop Support jobs in Calgary, AB are:

What are popular job titles related to Desktop Support jobs in Calgary, AB?

For Desktop Support jobs in Calgary, AB, the most frequently searched job titles are:

What cities near Calgary, AB are hiring for Desktop Support jobs?

Cities near Calgary, AB with the most Desktop Support job openings:

Infographic showing various Desktop Support job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $50,400 per year, or $24.2 per hour.

Deskside Support Student

Canadian Natural

Calgary, AB • On-site

Full-time, Part-time

PTO

Posted 15 days ago


Job description

The Opportunity:

Are you a student looking for an exciting opportunity that is full of meaningful, diverse, and ambitious assignments? Join Canadian Natural, where we strive to provide opportunities based on your abilities, helping you to contribute in a meaningful way and apply your academic experience to challenging and rewarding projects!

Build on your classroom knowledge through working with and learning from experienced industry professionals at one of Canada's largest independent oil and gas producers. Working at the head offices of a world-class company will offer you countless opportunities to advance your career in an atmosphere where teamwork, innovation and your expertise are valued. Join a company culture that fosters a fun working environment, developing meaningful relationships, and doing it right!

  • Job location: Calgary, AB - Head Office
  • Shift schedule: 5 days on, 2 days off, 8 hours/day (Monday - Friday) for full-time schedule 
  • Term length: 12 months 
  • Term start: January 2027
  • Term type: Part-time & Full-time
    • January - April: Part-time
    • May - August: Full-time
    • September - December: Part-time (Part-time being a maximum of 20 hours per week.)
  • Safety sensitive position: No

Key Accountabilities:

  • Incident & Application Support
    • Diagnosing and resolving issues
    • Requires strong problem-solving and analytical skills
  • Customer & IS Team Engagement
    • Emphasizes soft skills: communication, collaboration, and relationship-building
    • Likely involves both in-person and remote interactions
  • Project Support
    • Exposure to IS projects implies opportunities for growth and learning
    • Could involve testing, documentation, or deployment tasks
  • Meeting Room & Specialized Room Support
    • Hands-on AV and conferencing tech support
    • Geoscience room support suggests industry-specific tools (e.g., energy, mining)
  • Knowledge Base Contribution
    • Strong writing/documentation skills are valued
    • Encourages knowledge sharing and continuous improvement
  • Mobile Device Support
    • Android and iPhone troubleshooting
    • Likely includes MDM (Mobile Device Management) tools
  • Printer Fleet Management
    • Technical and logistical responsibilities
    • Includes driver/firmware updates and asset tracking

What You Bring to the Role:

  • Currently enrolled your 2nd, 3rd, or 4th year of an Information Systems diploma/degree
  • IT Tools & Technologies experience with the following areas:
    • Hands-on experience with, and an understanding of, the Windows 11 operating systems including: file systems, permissions, services and registry structures
    • Remote Access: Citrix XenApp/XenDesktop
    • Hardware: Printers, scanners, laptops
    • Office 365: Outlook, Excel, Word, PowerPoint
    • Web and remotely delivered applications
    • Ticketing Systems: Remedy or similar
  • Additional IT Tools & Technologies considered an asset:
    • Application architectures such as standalone and client-server
    • Networks and database systems including Oracle and Microsoft SQL
    • Power BI, Visio, Oracle, SQL Developer or TOAD
    • Digital certificates for printers
    • Windows Server

What We Offer:

  • Competitive salary
  • Paid time off during Christmas week and summer Fridays in July and August
  • Multiple volunteer opportunities within the community
  • Students may be eligible for relocation assistance pursuant to Canadian Natural's Student Relocation Policy (Students will be responsible for finding their own accommodations during the work term) 
  • Opportunities to partake in initiatives such as the Intern Social Committee

Check out our COMPENSATION & BENEFITS overview to learn more about we have to offer!

If you are interested in this exciting student work term opportunity, please include your resume, cover letter and unofficial transcripts as part of your online application.

All candidates applying to Canadian Natural must have legal authorization to work in Canada with no restrictions.

We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted. This posting will close once a successful candidate has been selected.

Canadian Natural operates one of the largest Campus Recruitment programs in the country, hiring over 400 students every year. Students hired on with us are made to feel a part of the team, gaining high level experience, knowledge, and training that introduces and prepares them for full-time employment. 

We are proud to share that Canadian Natural has been ranked as a Top Employer for 2023, 2024 and 2025 by Canada's Future Workforce and also one of Forbes' Canada's Best Employers in 2025 and 2026.

Industry Leader: We commenced business in 1989 with a handful of employees and modest production, but today we employ more than 10,000 people and produce over 1 million BOE/d. 

Community Investment: Social responsibility is a critical element of our commitment to responsible operations and part of our success and pride as a Company. We are committed to investing in the communities where we live and work, creating shared value along the way.

Compensation and Benefits: We strive to share Company success with all employees through a comprehensive total compensation package.

Our People, Our Stories: Our stories demonstrate the strong culture that exists at Canadian Natural - one that focuses on developing people, working together and doing it right, with fun and integrity.

Check out some of our Student Testimonials!