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Desktop Support Jobs in Calgary, AB (NOW HIRING)

Keyera

Service Delivery Analyst

Calgary, AB

Provide technical support for desktop computers, laptops, mobile devices, printers, peripherals, and conference room technologies, including troubleshooting hardware and software issues. * Install ...

Charter (Canada)

IT Support Analyst

Calgary, AB

$37 - $45/hr

Provide Tier 1 and Tier 2 technical support for desktops, laptops, mobile devices, printers, and business applications. * Troubleshoot hardware, software, operating system, network connectivity, and ...

GAM Technical Services

L1 Support Hero

Calgary, AB · On-site

Position Overview Were looking for an enthusiastic L1 Support Hero to join our Service Delivery team as the first line of defense for IT support. As a key member of our front-line team, youll handle ...

Xpel

Install Support Tech

Calgary, AB · On-site

As an Installation Support Tech, you will provide technical support at any of our brick and mortar, mobile, or on-site locations. Core Duties * Prepare orders * Stock shelves with various six boxes ...

Canacre

Senior Wildlife Biologist

Calgary, AB · On-site

... support projects in various jurisdiction across the country. The Senior Wildlife Biologist will primarily be responsible for completing desktop reviews, providing regulatory guidance, overseeing ...

GAM Technical Services

L1 Support Hero

Calgary, AB

CA$40K - CA$60K/yr

Position Overview We're looking for an enthusiastic L1 Support Hero to join our Service Delivery team as the first line of defense for IT support. As a key member of our front-line team, you'll ...

GAM Technical Services

L1 Support Hero

Calgary, AB · On-site

CA$40K - CA$60K/yr

Position Overview We're looking for an enthusiastic L1 Support Hero to join our Service Delivery team as the first line of defense for IT support. As a key member of our front-line team, you'll ...

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All JobsDesktop Support JobsDesktop Support Jobs in Calgary, AB

Desktop Support information

See Calgary, AB salary details

$12

$24

$33

How much do desktop support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for desktop support in Calgary, AB is $24.23, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $26.44 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Calgary, AB? The most popular types of Desktop Support jobs in Calgary, AB are:
What are popular job titles related to Desktop Support jobs in Calgary, AB? For Desktop Support jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Calgary, AB look for? The top searched job categories for Desktop Support jobs in Calgary, AB are:
What cities near Calgary, AB are hiring for Desktop Support jobs? Cities near Calgary, AB with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Calgary, AB as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $50,400 per year, or $24.2 per hour.

Senior Software Engineer, Windows/Desktop Applications - Calgary, Canada

Speechify

Calgary, AB

Full-time

Re-posted 15 days ago

Job description

Mission

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading - PDFs, books, Google Docs, news articles, websites - into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting - Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies

What You'll Do
  • Lead the design, architecture, and development of native Windows desktop applications using Windows App SDK, WinUI (or related UI frameworks), C#, XAML, and - when needed - C++.
  • Define and enforce best-practices for Windows desktop development across the codebase: code architecture, performance, memory usage, responsive UI, cross-version compatibility (Windows 10/11+), and maintainability.
  • Drive accessibility efforts: integrate and validate support for accessibility APIs (e.g. Microsoft UI Automation or other relevant Windows accessibility frameworks), ensure UI controls, focus management, keyboard navigation, screen-reader support, and usability for users with disabilities.
  • Collaborate closely with product designers, UX researchers, QA, and other stakeholders to shape feature planning, UI/UX architecture, and long-term roadmap for the Windows platform.
  • Take ownership of full lifecycle of features: conception design implementation testing release maintenance. Ensure quality, reliability, and consistency across releases.
  • Identify, diagnose, and resolve complex bugs, performance bottlenecks, memory leaks, rendering issues, or compatibility problems - and propose robust architectural or design solutions.
 
An ideal candidate should have

Required:

  • 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML - and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
  • Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
  • Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
  • Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
  • Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
  • Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
  • Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
  • A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

  • Experience with writing automated tests for UI - unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
  • Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
  • Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
  • Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
  • Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
  • Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

  • A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
  • A collaborative, flat-structure engineering culture - you are not just a coder, but a builder and a decision-maker.
  • Opportunities to lead - mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
  • Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
  • A purpose-driven mission: building software that's reliable, accessible, and user-centered - making a real difference for people.                  

Think you're a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don't forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Apply