Support early identification and mitigation of product and process risks across ... and desktop computers. We design and manufacture solutions used by the largest tech companies ...
Support early identification and mitigation of product and process risks across ... and desktop computers. We design and manufacture solutions used by the largest tech companies ...
NPI Project Manager Team Lead
Calgary, AB · On-site
Support company continuous improvement projectsas needed * Measure and report project status ... and desktop computers. We design and manufacture solutions used by the largest tech companies ...
NPI Project Manager Team Lead
Calgary, AB · On-site
Support company continuous improvement projectsas needed * Measure and report project status ... and desktop computers. We design and manufacture solutions used by the largest tech companies ...
... and desktop computers. We design and manufacture solutions used by the largest tech companies ... Produce supporting mechanical documentation such as P&IDs,piping routingdrawings, and interface ...
... and desktop computers. We design and manufacture solutions used by the largest tech companies ... Produce supporting mechanical documentation such as P&IDs,piping routingdrawings, and interface ...
Automation Technologist
Calgary, AB · On-site
Install, commission, and support automated manufacturing and test equipment. * Assistin the ... and desktop computers. We design and manufacture solutions used by the largest tech companies ...
Automation Technologist
Calgary, AB · On-site
Install, commission, and support automated manufacturing and test equipment. * Assistin the ... and desktop computers. We design and manufacture solutions used by the largest tech companies ...
Strategic Sourcing Specialist
Calgary, AB · On-site
... and desktop computers. We design and manufacture solutions used by the largest tech companies ... Support ongoing supplier relationship and performance management, ensuring suppliers meet ...
Strategic Sourcing Specialist
Calgary, AB · On-site
... and desktop computers. We design and manufacture solutions used by the largest tech companies ... Support ongoing supplier relationship and performance management, ensuring suppliers meet ...
Design, develop, test, maintain, and improve software components that support intelligent product ... Develop reusable, readable, testable, scalable, and efficient code across desktop, backend, and ...
Design, develop, test, maintain, and improve software components that support intelligent product ... Develop reusable, readable, testable, scalable, and efficient code across desktop, backend, and ...
Support safe execution of complex and critical lifts, including subsea and offshore operations ... Conduct both desktop & site lifting equipment inspections, audits, and technical assessments ...
Quick apply
Support safe execution of complex and critical lifts, including subsea and offshore operations ... Conduct both desktop & site lifting equipment inspections, audits, and technical assessments ...
Design, develop, test, maintain, and improve software components that support intelligent product ... Develop reusable, readable, testable, scalable, and efficient code across desktop, backend, and ...
Quick apply
Design, develop, test, maintain, and improve software components that support intelligent product ... Develop reusable, readable, testable, scalable, and efficient code across desktop, backend, and ...
Support safe execution of complex and critical lifts, including subsea and offshore operations ... Conduct both desktop & site lifting equipment inspections, audits, and technical assessments ...
Quick apply
Support safe execution of complex and critical lifts, including subsea and offshore operations ... Conduct both desktop & site lifting equipment inspections, audits, and technical assessments ...
Design, develop, test, maintain, and improve software components that support intelligent product ... Develop reusable, readable, testable, scalable, and efficient code across desktop, backend, and ...
Quick apply
Design, develop, test, maintain, and improve software components that support intelligent product ... Develop reusable, readable, testable, scalable, and efficient code across desktop, backend, and ...
... and desktop computers. We design and manufacture solutions used by the largest tech companies ... Key responsibilities include organizing sales order demands, supporting forecast planning, managing ...
... and desktop computers. We design and manufacture solutions used by the largest tech companies ... Key responsibilities include organizing sales order demands, supporting forecast planning, managing ...
Photo Lab Specialist
Calgary, AB · On-site
... basic desktop applications (Word, Excel, and Outlook or equivalent). You will also have the ... Employee Family Assistance Program (Free confidential counseling and support) * Employee ...
Quick apply
Photo Lab Specialist
Calgary, AB · On-site
... basic desktop applications (Word, Excel, and Outlook or equivalent). You will also have the ... Employee Family Assistance Program (Free confidential counseling and support) * Employee ...
... and desktop computers. We design and manufacture solutions used by the largest tech companies ... Coach, train, and guide team members to strengthen technical expertise, support career growth, and ...
... and desktop computers. We design and manufacture solutions used by the largest tech companies ... Coach, train, and guide team members to strengthen technical expertise, support career growth, and ...
Provide support during audits andassistin resolving any discrepancies. WHO YOU ARE: Basic ... and desktop computers. We design and manufacture solutions used by the largest tech companies ...
Provide support during audits andassistin resolving any discrepancies. WHO YOU ARE: Basic ... and desktop computers. We design and manufacture solutions used by the largest tech companies ...
The Territory Manager supports the commercialization of EnviroMix mixing and biological process ... Weekly use of salesforce.com through desktop and mobile devices to input, track and mine account ...
The Territory Manager supports the commercialization of EnviroMix mixing and biological process ... Weekly use of salesforce.com through desktop and mobile devices to input, track and mine account ...
Mechanical Engineer, EIT
Calgary, AB · On-site
You will support the full product lifecycle-from concept through production-while collaborating ... and desktop computers. We design and manufacture solutions used by the largest tech companies ...
Mechanical Engineer, EIT
Calgary, AB · On-site
You will support the full product lifecycle-from concept through production-while collaborating ... and desktop computers. We design and manufacture solutions used by the largest tech companies ...
Mentor and support Project Managers in applying best practices, risk management, andcommunication ... and desktop computers. We design and manufacture solutions used by the largest tech companies ...
Mentor and support Project Managers in applying best practices, risk management, andcommunication ... and desktop computers. We design and manufacture solutions used by the largest tech companies ...
Participate in regular Kaizen activities for "continuous improvement" and support 5S+ initiatives ... and desktop computers. We design and manufacture solutions used by the largest tech companies ...
Participate in regular Kaizen activities for "continuous improvement" and support 5S+ initiatives ... and desktop computers. We design and manufacture solutions used by the largest tech companies ...
TruckServe Coordinator
Calgary, AB · Hybrid
CA$69K - CA$98K/yr
Proficiency in MS Office and related desktop tools (Outlook, Excel, Word, PowerPoint, Project ... and supported. It's The Holman Way. Holman is a proud equal opportunities employer and we are ...
TruckServe Coordinator
Calgary, AB · Hybrid
CA$69K - CA$98K/yr
Proficiency in MS Office and related desktop tools (Outlook, Excel, Word, PowerPoint, Project ... and supported. It's The Holman Way. Holman is a proud equal opportunities employer and we are ...
Sr AI Solutions Engineer - Microsoft Copilot / Power Platform (6 Month Contract)
Calgary, AB · On-site
Provide targeted advisory and support for AI-adjacent Power Platform and Azure integration workflows, including Power Automate cloud/desktop flows, Dataverse, Power Apps, Azure Logic Apps, app ...
Sr AI Solutions Engineer - Microsoft Copilot / Power Platform (6 Month Contract)
Calgary, AB · On-site
Provide targeted advisory and support for AI-adjacent Power Platform and Azure integration workflows, including Power Automate cloud/desktop flows, Dataverse, Power Apps, Azure Logic Apps, app ...
Desktop Support information
See Calgary, AB salary details
$12.26 - $14.18
1% of jobs
$14.18 - $16.11
5% of jobs
$16.11 - $18.03
9% of jobs
$19.86 is the 25th percentile. Wages below this are outliers.
$18.03 - $19.95
11% of jobs
$19.95 - $21.88
16% of jobs
The median wage is $22.90 / hr.
$21.88 - $23.80
16% of jobs
$25.56 is the 75th percentile. Wages above this are outliers.
$23.80 - $25.72
19% of jobs
$25.72 - $27.64
10% of jobs
$27.64 - $29.57
6% of jobs
$29.57 - $31.49
5% of jobs
$31.49 - $33.41
2% of jobs
$12
$24
$33
How much do desktop support jobs pay per hour?
What are some common challenges faced by desktop support professionals, and how can they be overcome?
What is a desktop support?
A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.
What is the career path for desktop support?
What is the work of desktop support?
What is the difference between Desktop Support vs Help Desk Technician?
| Aspect | Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, ITIL |
| Work Environment | On-site, hands-on troubleshooting | Remote or on-site, customer support |
| Primary Responsibilities | Fixing hardware/software issues, maintaining desktops | Responding to user inquiries, ticket management |
| Industry Usage | IT support teams, corporate environments | Help desks, IT service providers |
While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.
What does a desktop support professional do?

Full-time
Medical, Dental, Vision, PTO
Posted 11 days ago
Ecolab rating
7.5
Based on 209 frontline employees who took The Breakroom Quiz
57th of 100 rated chemical manufacturers
Job description
WHAT YOU'LL DO:
Role:
We are seeking a talented Senior Advance Quality Engineer to join our Product Quality team, responsible for ensuring product quality during the development and launch phases. This role requires an experienced quality professional with a strong background in product development processes and manufacturing, along with solid structured problem-solving skills and attention to detail. Ideally, this individual has previous experience with pumping, hydraulic, electromechanical or related products. This position reports directly to the Advanced Quality Manager.
Responsibilities:
- Drivequality planningactivitiesacross all phases of New Product Introduction (NPI), ensuring robustdesign and manufacturing processes from concept through production launch.
- Lead APQP deliverables (DFMEA, PFMEA, Control Plans, Process Validation) and coordinate PPAP execution to ensure production readiness.
- Conduct design reviews (CAD models, specifications, engineering changes (ECNs)) toidentifyand mitigate product quality risks.
- Support early identification and mitigation of product and process risks across thedevelopmentlifecycle.
- Lead product launch quality activities, ensuring production readiness and stability.
- Lead root cause analysis and implement effective correctiveand preventive actions using structured problem-solving methodologies (e.g., 8D).
WHO YOU ARE:
Basic Qualifications:
- Master's orBachelor's Degree in Mechanical Engineeringora relatedfield.
- Strong understanding of fluid dynamics, heat transfer, and electromechanical systems.
- 5+ years of experience in Quality Engineering or Quality Assurance within a manufacturing environment, including1+ years in a senior or lead role.
- Must be legally eligible to work in Canada without company sponsorship.
Preferred Qualifications:
- Experience with APQP tools (e.g., PPAP, PFMEA, Control Plans, MSA).
- Hands-on involvement in new products and process validation.
- ISO 9001 Internal Auditor certification.
- Lean Six Sigma Green Belt and/or Certified Quality Engineer (CQE).
- Registered or eligible for registration with APEGA or ASET is considered an asset.
Skills:
- Strong systems-level technical thinking across product and process domains.
- Strong project management abilities
- Excellentcross-functionalcollaboration.
- Clear and effective communication (verbal and written).
- Structured risk identification and mitigation.
- High ownership, accountability, and execution discipline.
WHY COOLIT?
We strive to be an employer of choice and as such we believe in rewarding our employees with career and development opportunities that will maintain and strengthen our culture while aligning to our vision and values.
Benefits
We are a company that is full of vibrant, innovative people who love what we do. Our comprehensive benefits package includes:
- Vacation and flex days, and paid company-wide shutdown during the holiday season.
- Comprehensive benefits including Dental, Drugs, Optical, Paramedical and Health Spending. These costs are covered by CoolIT and are enacted from your first day.
- Dress for your day - in a casual yet professional environment.
- Retention rewards like "The Big Coffee Break" that reward tenure with additional vacation time and a monetary bonus.
- Company-funded RRSP contributions to support your long-term financial goals.
We thank every candidate in advance, however, only those selected for an interview will be contacted.
Successful candidates for this position will be required to undergo background checks including criminal records check and education.
ABOUT COOLIT SYSTEMS INC.
Founded in Calgary, Alberta in 2001, CoolIT Systems is the leading Direct Liquid Cooling technology provider for data centers, supercomputers, and desktop computers. We design and manufacture solutions used by the largest tech companies globally.
Recognized as one of "The Americas' Fastest Growing Companies 2023" by Financial Times and honored with the Deloitte Fast 50 Clean Technology award in 2022, as well as the Deloitte Fast 500 distinction in both 2021 and 2022, CoolIT's rapid growth is capturing global attention.
As demand for generative AI, high performance computing and cloud solutions rapidly expands, there has never been a more exciting time to join our team.
About Ecolab
Sourced by ZipRecruiter
Ecolab is a global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life.
Industry
Manufacturing
Company size
10,000+ Employees
Headquarters location
Saint Paul, MN, US
Year founded
1923