1

Contract Desktop Support Jobs in Calgary, AB (NOW HIRING)

Participate in regular Kaizen activities for "continuous improvement" and support 5S+ initiatives ... and desktop computers. We design and manufacture solutions used by the largest tech companies ...

... and desktop computers. We design and manufacture solutions used by the largest tech companies ... support supplier scorecards, cost ofpoor performance, and cost recovery activities. * Contract ...

... and desktop computers. We design and manufacture solutions used by the largest tech companies ... This position supports remote work from locations in Canada. Responsibilities * Own the development ...

... with contract design teams,assistengineers in detailed design work, and contribute to product ... Support fabrication and assembly of prototypes for new and existing products * Conduct hands-on ...

... with contract design teams,assistengineers in detailed design work, and contribute to product ... Support fabrication and assembly of prototypes for new and existing products * Conduct hands-on ...

The Territory Manager supports the commercialization of EnviroMix mixing and biological process ... contract negotiation. Weekly use of salesforce.com through desktop and mobile devices to input ...

THIS IS A CONTRACT ROLE WITH AN END DATE. RESPONSIBILITIES Contributes to the analysis of business ... requirements baseline Supports impact analysis on changes to requirement(s) through project ...

Contract Desktop Support information

What is a contract desktop support specialist?

A Contract Desktop Support specialist is an IT professional hired on a temporary or project basis to provide technical assistance to users within an organization. Their main responsibilities include installing, troubleshooting, and maintaining computer hardware, software, and peripheral devices. They resolve user issues either remotely or onsite, ensuring minimal disruption to business operations. These specialists may also assist with system upgrades, network connectivity, and security protocols as needed. As contract workers, they are typically employed for a set period or for specific projects rather than as full-time permanent staff.

What are the key skills and qualifications needed to thrive as a contract desktop support specialist, and why are they important?

To thrive as a Contract Desktop Support specialist, you need solid knowledge of hardware troubleshooting, operating systems, and network fundamentals, often backed by a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote support tools, ticketing systems, and software deployment platforms is typically required. Strong customer service, problem-solving abilities, and effective communication skills help you resolve issues efficiently and build trust with end-users. These skills ensure minimized downtime, high user satisfaction, and smooth daily operations in diverse organizational environments.

What are some common challenges faced by contract desktop support professionals, and how can they best address them?

Contract Desktop Support professionals often encounter challenges such as quickly adapting to new IT environments, managing diverse hardware and software setups, and balancing multiple support requests. Success in this role requires strong troubleshooting skills, effective time management, and excellent communication to clearly explain technical issues to users. Building rapport with full-time staff and proactively familiarizing yourself with the organization's systems can help contract professionals integrate smoothly and provide high-quality support.

What is the difference between Contract Desktop Support vs Help Desk Technician?

AspectContract Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentContract-based, on-site or remote, client sitesHelp desk, call centers, remote support
Employer & IndustryIT service providers, consulting firmsCorporate IT departments, MSPs
Common Search IntentContract Desktop Support vs Help Desk Technician

Contract Desktop Support and Help Desk Technician roles often overlap in certifications and work environments, but Contract Desktop Support typically involves short-term contracts providing on-site or remote technical assistance directly to clients. Help Desk Technicians usually work within a company's internal IT team, focusing on remote support and troubleshooting. Both roles require similar skills but differ mainly in employment type and scope of work.

What are the most commonly searched types of Desktop Support jobs in Calgary, AB?

The most popular types of Desktop Support jobs in Calgary, AB are:

What are popular job titles related to Contract Desktop Support jobs in Calgary, AB?

For Contract Desktop Support jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Contract Desktop Support jobs in Calgary, AB look for?

The top searched job categories for Contract Desktop Support jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Contract Desktop Support jobs?

Cities near Calgary, AB with the most Contract Desktop Support job openings:

Enterprise Services Technician

Insight Enterprises

Calgary, AB • On-site

Contractor

Medical, Retirement

Re-posted 12 days ago


Insight Enterprises rating

8.2

Company rating: 8.2 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

57th of 226 rated it services


Job description

Requisition Number: 105473 Deskside Services Technician Duration: 6 month Contract Must haves: A+ certification or equivalent, and a full class 5 drivers license (no GDL) Location: This role is fully onsite in our Calgary, Alberta office. Now is the time to bring your expertise to a W2 role for a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand. You will be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready.

As a Deskside Services Technician - with Insight, you will be responsible for the troubleshooting, repair, installing of peripherals, and instrumentation devices or hardware, as well as providing technical assistance and training to system users. What to Expect We are legendary for taking care of our teammates. We want our teammates to enjoy a diverse and meaningful experience in the workplace, knowing that what you do makes a difference.

Insight provides access to an engaging selection of 11 Teammate Resource Groups (TRGs) available to all teammates, further enhancing our commitment to fostering a sense of belonging. Temporary teammates can also expect medical benefits, which includes sick time after 90 days and access to our retirement plans. As a Deskside Services Technician - you will get to: Troubleshoot and triage the Enterprise or Desktop Systems in conjunction with Operations.

Work with Citrix, Virtual Desktop, thin clients and provide advanced troubleshooting on Windows operating systems. Assemble, configure, and troubleshoot computers and peripherals at an advanced level Install operating systems and properly approved and licensed software Be AmbITious: In this opportunity, it's not just about what you do today but also about where you can go tomorrow. As a Deskside Services Technician - W2 at Insight, you have the potential for advancement within our organization; not just vertically but horizontally as well.

Bringing your passion, dedication, and collaborative spirit to Insight will not only allow you to elevate your existing skills but also acquire new ones through enriching experiences and opportunities. We are looking for a Deskside Services Technician - with: IT related Certificate or Diploma from a recognized post-secondary institution 2-5 years troubleshooting related experience and/or IT customer service experience in an enterprise environment Strong communication, organizational, customer service and problem-solving skills Must possess A+ certification Insight at a Glance Received 35+ industry and partner awards in the past year $9.2 billion in revenue #20on Fortune's World'sBest Workplaces list 14,000+ engaged teammates $1.4M+ total charitable contributions in 2023 by Insight globally We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results

As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. Posting Notes: Calgary || Alberta (CA-AB) || Canada (CA) || IT Infrastructure & Support || None || CA - Calgary, AB ||


What Insight Enterprises employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom