1

Desktop Support Manager Jobs in Calgary, AB (NOW HIRING)

... and desktop computers. We design and manufacture solutions used by the largest tech companies ... This position supports remote work from locations in Canada. Responsibilities * Own the development ...

... ability to support projects in various jurisdiction across the country. The Senior Wildlife ... management plans, and desktop constraints analysis. * Provide mitigation and best management ...

Our Dedicated IT Support Model ® means we build real relationships with clients, not just fix ... Top Managed Services Provider by Channel Futures (Last 4 consecutive years) * Cloud Tango's Top ...

Our Dedicated IT Support Model means we build real relationships with clients, not just fix tickets ... Top Managed Services Provider by Channel Futures (Last 4 consecutive years) * Cloud Tango's Top ...

... Location Manager with coordinating and conducting quarterly safety meetings * Supports Service ... Ability use standard desktop applications such as Microsoft Office and internet functions

Support revenue generation through high-volume, fast-cycle sellingor supportingKey Account Managers ... and desktop computers. We design and manufacture solutions used by the largest tech companies ...

Showing results 21-40

Desktop Support Manager information

See Calgary, AB salary details

$44K

$88.4K

$143K

How much do desktop support manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for desktop support manager in Calgary, AB is $88,375.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $113,000.00 per year, depending on experience, location, and employer.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It typically requires basic knowledge of operating systems, networking, and common tools, and can serve as a stepping stone to more advanced IT positions.

What are the most commonly searched types of Desktop Support jobs in Calgary, AB?

The most popular types of Desktop Support jobs in Calgary, AB are:

What are popular job titles related to Desktop Support Manager jobs in Calgary, AB?

For Desktop Support Manager jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Desktop Support Manager jobs in Calgary, AB look for?

The top searched job categories for Desktop Support Manager jobs in Calgary, AB are:

Infographic showing various Desktop Support Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $88,375 per year, or $42.5 per hour.

Engineering Manager - Technical Coolant Systems

Ecolab

Calgary, AB • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 1 hour ago


Ecolab rating

7.5

Company rating: 7.5 out of 10

Based on 211 frontline employees who took The Breakroom Quiz

57th of 102 rated chemical manufacturers


Job description

Engineering Manager - Technical Coolant Systems

ABOUT COOLIT SYSTEMS INC.

Founded in Calgary, Alberta in 2001, CoolIT Systems is the leading Direct Liquid Cooling technology provider for data centers, supercomputers, and desktop computers. We design and manufacture solutions used by the largest tech companies globally.

Recognized as one of "The Americas' Fastest Growing Companies 2023" by Financial Times and honored with the Deloitte Fast 50 Clean Technology award in 2022, as well as the Deloitte Fast 500 distinction in both 2021 and 2022, CoolIT's rapid growth is capturing global attention.

As demand for generative AI, high performance computing and cloud solutions rapidly expands, there has never been a more exciting time to join our team.

WHAT YOU'LL DO:

Role:

We are seeking an Engineering Manager to lead our TCS (Technical Coolant Systems) team. This team is accountable for end-to-end mechanical design and engineering execution of facility / data hall side liquid cooling infrastructure packages, including headers, spools, valve trains, filtration, buffer/expansion, drip trays, sensor systems, leak detection integration, and install readiness, serving hyperscale data centers and high-performance computing systems.

The successful candidate will oversee technical design ownership across awarded TCS programs, drive design maturity through reviews and sign-off, ensure required documentation is created, released, and complete, and coordinate external engineering support when specialized skills or tools are needed. They will create and optimize engineering processes, foster cross-functional collaboration, and drive both innovation and execution excellence while ensuring adherence to project timelines.

Responsibilities:

  • Oversee the mechanical design and engineering execution of Technical Coolant System infrastructure packages, ensuring designs meet product development processes and project schedules.
  • Lead and develop the TCS engineering organization including Technical Leads, Mechanical Engineers, Designers, BIM resources, and external engineering partners.
  • Provide technical guidance to the team in performing thermal analysis, heat transfer simulations, stress analysis, root cause investigations, and materials selection for liquid-cooled solutions.
  • Lead design reviews and sign-off, driving design maturity and ensuring engineering documentation is created, released, and complete across awarded TCS programs.
  • Manage the team's workload, prioritize tasks, and delegate effectively, while also focusing on building the team's technical knowledge, supporting career growth, and managing performance.
  • Develop, refine, and implement engineering processes to improve efficiency, quality, and reliability.
  • Coach, train, and guide team members to strengthen technical expertise, support career growth, and build future leaders within the organization.
  • Drive a culture of technical excellence, innovation, autonomy, and accountability.
  • Create and manage plans for department budgets, the growth of the team, and project execution roadmaps.
  • Work closely with business development, professional services, manufacturing, supply chain, quality, and program management teams to ensure seamless integration of designs.
  • Collaborate and build strong working relationships with key industry partners and critical component vendors to promote a culture of continuous improvement and the adoption of best-in-class technology.
  • Participate in internal company-wide efforts with other departments focused on continuous improvement, process development, and the adoption of advanced technology.

Basic Qualifications:

  • Bachelor's degree in Mechanical Engineering or similar Engineering disciplines.
  • Minimum of +10 years of relevant experience in related/adjacent industries.
  • Demonstratable experience in TCS architecture, hydronic piping systems, valve trains, filtration, expansion systems, leak detection integration, BIM coordination, and installation-ready design packages.
  • Direct experience with designing and performing stress analysis of mechanical structures, mounts, and piping assemblies.
  • Experience delivering large-scale infrastructure, industrial process systems, HVAC hydronic systems, district energy systems, or liquid cooling systems

Preferred Qualifications:

  • A Master's degree in the relevant thermal or fluid dynamics field.
  • Experience with deployment, installation & commissioning of facility piping systems.
  • Possess P.Eng designation and in good order.

Skills:

  • Leadership skills with the ability to manage and develop a team.
  • Strong organizational skills.
  • Effective time management skills.
  • Impactful collaboration and relationship-building skills.
  • Ability to oversee the design of complex mechanical components and assemblies.
  • Capacity to manage team workload, prioritize, and delegate tasks.
  • Aptitude for building strong relationships with external partners.
  • Proven ability to create and manage departmental plans and budgets.
  • Capability to engage in cross-departmental initiatives.

WHY COOLIT?

We strive to be an employer of choice and as such we believe in rewarding our employees with career and development opportunities that will maintain and strengthen our culture while aligning our vision and values.

Benefits

We are a company that is full of vibrant, innovative people who love what we do. Our comprehensive benefits package includes:

  • Vacation and flex days, and paid company-wide shutdown during the holiday season.
  • Comprehensive benefits including Dental, Drugs, Optical, Paramedical and Health Spending. These costs are covered by CoolIT and are enacted from your first day.
  • Dress for your day - in a casual yet professional environment.
  • Retention rewards like "The Big Coffee Break" that reward tenure with additional vacation time and a monetary bonus.
  • Employee ownership program.

We thank every candidate in advance, however, only those selected for an interview will be contacted.

Successful candidates for this position will be required to undergo background checks including criminal records check and education.


What Ecolab employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Ecolab logo

About Ecolab

Sourced by ZipRecruiter

Ecolab is a global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Saint Paul, MN, US

Year founded

1923