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Desktop Support Manager Jobs in Calgary, AB (NOW HIRING)

Support and maintain end-user environments including laptops, desktops, mobile devices, and peripherals. * Participate in ticket triage, backlog management, and continuous improvement of support ...

Support and maintain end-user environments including laptops, desktops, mobile devices, and peripherals. * Participate in ticket triage, backlog management, and continuous improvement of support ...

Support and maintain end-user environments including laptops, desktops, mobile devices, and peripherals. * Participate in ticket triage, backlog management, and continuous improvement of support ...

... Location Manager with coordinating and conducting quarterly safety meetings * Supports Service ... Ability use standard desktop applications such as Microsoft Office and internet functions

Support revenue generation through high-volume, fast-cycle sellingor supportingKey Account Managers ... and desktop computers. We design and manufacture solutions used by the largest tech companies ...

... and desktop computers. We design and manufacture solutions used by the largest tech companies ... Support ongoing supplier relationship and performance management, ensuring suppliers meet ...

Provide hands-on support during testing, including monitoring equipment, collecting data ... Manage test samples, laboratory supplies, equipment accessories, and safety materials to maintain ...

... and desktop computers. We design and manufacture solutions used by the largest tech companies ... Key responsibilities include organizing sales order demands, supporting forecast planning, managing ...

Support response to RFI's related to pipeline systems. * Develop, manage, and implement project ... Ability to evaluate and address constructability concerns from desktop information. * Familiarity ...

Showing results 21-40

Desktop Support Manager information

See Calgary, AB salary details

$44K

$88.4K

$143K

How much do desktop support manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for desktop support manager in Calgary, AB is $88,375.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $113,000.00 per year, depending on experience, location, and employer.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

Is desktop support a good entry level job?

Desktop support is often considered an entry-level role in IT, suitable for individuals with basic technical skills and knowledge of operating systems, hardware, and troubleshooting. It provides foundational experience in customer service, problem-solving, and technical tools, which can lead to more advanced IT positions. Certifications like CompTIA A+ can enhance job prospects for entry-level candidates.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
What are the most commonly searched types of Desktop Support jobs in Calgary, AB? The most popular types of Desktop Support jobs in Calgary, AB are:
What are popular job titles related to Desktop Support Manager jobs in Calgary, AB? For Desktop Support Manager jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Desktop Support Manager jobs in Calgary, AB look for? The top searched job categories for Desktop Support Manager jobs in Calgary, AB are:
Infographic showing various Desktop Support Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $88,375 per year, or $42.5 per hour.

Java Software Development Lead

Halliburton

Calgary, AB • On-site

Full-time

Re-posted 3 days ago


Halliburton rating

7.1

Company rating: 7.1 out of 10

Based on 134 frontline employees who took The Breakroom Quiz

350th of 446 rated engineering


Job description

We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.

Overview

We are looking to recruit an experienced Software Development Team Lead.  Reporting to the Delivery Manager and working closely with the Product Owner, you will be responsible for leading a team of software developers and testers to develop one or more of our suites of applications in a multi-year roadmap.

Job Duties
  • Lead the team to deliver new products, features, and hotfixes iteratively using an Agile methodology working with the Product Owner, Scrum Master, Developers, and QAs
  • Working with the architects and other developers, provide technical input to the Product Owner.
  • Act as first point of escalation to ensure impediments are removed and team maintains development velocity and achieves committed sprint goals.
  • Communicate and escalate issues in a clear and timely manner
  • Team management including day to day and career development for team members
  • This is a hands-on role and will be expected to take an active part in development work
  • Maintain an up-to-date knowledge of existing and emerging technologies relevant to the role
  • Mentoring team developers on architectural and development best practices
  • Maintain the stability, performance and reliability of a large commercial thick client desktop application
  • Working with a large code base and multiple distributed development teams
Continued:
  • Soft skills in building team cohesion by fostering:
    • Interpersonal Attraction: Members like and feel comfortable with each other.
    • Task Commitment: Shared dedication to achieving the team's goals.
    • Group Identity: A sense of belonging and shared values.
    • Mutual Support: Willingness to help and provide constructive feedback.
    • Shared Accountability: Taking responsibility for collective outcomes.
    • Strong Communication: Encourage open dialogue and feedback.
    • Clear Goals: Ensure everyone understands and commits to the shared purpose.
    • Recognition of Contributions: Value each member's unique skills and efforts.
    • Trust: Create opportunities for members to connect and rely on each other.
    • Conflict Resolution: Address disputes constructively.
Qualifications
  • BS or MS degree in computer science, Geoscience, Applied Mathematics, or a related engineering discipline.
  • Candidate should have a strong background in mathematics, especially spatial mathematics (2D and 3D geometry) and calculus.
  • 14+ years of experience in Software development of complex applications.  Excellent understanding of design principles and considerations, best practice
  • Experience developing large commercial thick client desktop applications
  • Team Lead experience applying Agile Development and Delivery methodology
  • Java development experience including RESTful APIs, microservices, unit testing, Eclipse RCP/SWT
  • Cloud and SaaS Development experience: Azure and/or AWS, Docker, Kubernetes, etc.
  • Experience with CI/CD pipeline tools and technologies such as:  GitLab, GitHub
  • Excellent analytical, communication, and problem-solving skills
  • Self-Starter with an aptitude to learn new technologies quickly
Desirable Attributes
  • Understanding of Machine Learning technologies (Python, TensorFlow etc.)
  • Experience in Geology and Geophysics domains especially Oil and Gas
  • Undergraduate degree in Software Engineering, Computer Science or equivalent
  • Agile Scrum certification
  • Experience in working with multiple distributed development teams

Candidates having qualifications that exceed the minimum job requirements will receive consideration for higher level roles given (1) their experience, (2) additional job requirements, and/or (3) business needs. Depending on education, experience, and skill level, a variety of job opportunities might be available, including Senior Technical Advisor Software Development

Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Location

700 9th Ave SW Suite 2000, Calgary, Alberta, T2P 3V4, Canada 

Job Details

Requisition Number: 207763 
Experience Level: Experienced Hire
Job Family: Engineering/Science/Technology
Product Service Line: Landmark Software & Services 
Full Time / Part Time: Full Time

Additional Locations for this position: 

Compensation Information
Compensation is competitive and commensurate with experience.


What Halliburton employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Halliburton

Sourced by ZipRecruiter

Halliburton, headquartered in Houston, TX, US, is a world-renowned corporation in the oilfield services industry. Established in 1919, the company has made significant inroads in the energy sector, playing a pivotal role in oil and gas explorations across the globe. One can visit their official website, halliburton.com, to learn more about their business operations, products, and services. Halliburton specializes in a broad spectrum of services including locating hydrocarbons, managing geological data, drilling and formation evaluation, well construction and completion, and optimizing production throughout the life of the field. Halliburton’s mission is to maximize the value of oil and gas assets.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Houston, TX, US