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Contract It Support Jobs in Alberta (NOW HIRING)

SysGen Solutions

IT Support Technician

Calgary, AB · On-site

IT Support Technician SysGen Solutions Groupis a fast-growing, award-winning company that believes building the best experience for our employees and clients is whatmakes a company great. We are a ...

GAM Technical Services

L1 Support Hero

Calgary, AB

CA$40K - CA$60K/yr

Collaborate closely with other IT support teams to ensure smooth service delivery. Stay current ... with new technologies, IT tools, and industry best practices to continually improve service quality.

GAM Technical Services

L1 Support Hero

Calgary, AB · On-site

CA$40K - CA$60K/yr

Collaborate closely with other IT support teams to ensure smooth service delivery. * Stay current ... with new technologies, IT tools, and industry best practices to continually improve service quality.

GAM Technical Services

L1 Support Hero

Edmonton, AB · On-site

CA$45K - CA$60K/yr

Collaborate closely with other IT support teams to ensure smooth service delivery. * Stay current ... with new technologies, IT tools, and industry best practices to continually improve service quality.

Alberta Health Services

IT Analyst II

Calgary, AB · On-site

CA$42.12 - CA$56.86/hr

You'll play a key role in supporting and enhancing technologies that enable healthcare teams across the province to access, manage, and share diagnostic information effectively, helping to improve ...

PwC

Information Technology Audit Manager

Calgary, AB

CA$84K - CA$134K/yr

Experienceinadvisingacrossa range of IT areas,suchas ITgovernance, IT service management, IT managementprocesses,vendorandcontractmanagement, ITcapability,assessments, IT support ...

SysGen Solutions Group

IT Administrator

Calgary, AB · On-site

Our Dedicated IT Support Model ® means we build real relationships with clients, not just fix tickets. Guided by our 8 principles of collaboration, innovation, integrity and more, we tackle serious ...

SysGen Solutions

IT Administrator

Calgary, AB · Hybrid

Our Dedicated IT Support Model means we build real relationships with clients, not just fix tickets. Guided by our 8 principles of collaboration, innovation, integrity and more, we tackle serious IT ...

Alberta Health Services

IT Analyst II

Calgary, AB · Hybrid

CA$42.12 - CA$56.86/hr

As an IT Analyst II, you will support and administer critical data systems that power enterprise reporting and analytics. You will work closely with end users, clinicians, service delivery teams, and ...

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All JobsContract It Support JobsContract It Support Jobs in Alberta

Contract It Support information

What is a contract IT support?

A Contract IT Support professional is an information technology specialist hired on a temporary or project basis to assist organizations with their IT needs. Their responsibilities often include troubleshooting technical issues, setting up hardware and software, maintaining networks, and ensuring the smooth operation of computer systems. Unlike permanent staff, contract IT support workers are typically engaged for a specific duration, project, or to cover peak periods. This flexibility allows companies to access specialized skills as needed without long-term commitments. Contract IT support roles can be found in various industries and may involve both onsite and remote work.

What are the key skills and qualifications needed to thrive as a contract IT support?

To thrive as a Contract IT Support, you need a strong understanding of computer hardware, software troubleshooting, networking, and commonly a degree or certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and standard office and security software is typically required. Excellent problem-solving, communication, and customer service skills help you resolve issues efficiently and build trust with clients. These skills are critical for minimizing downtime, ensuring smooth operations, and delivering high-quality technical support in dynamic business environments.

What are some common challenges faced by contract IT support, and how can they be addressed?

Contract IT Support professionals often encounter challenges such as adapting quickly to new systems, processes, and company cultures, since they may work with multiple clients or move between organizations. Building rapport and trust with permanent staff while understanding each client's unique technical environment is essential. To address these challenges, contract IT support workers should proactively communicate, document their work clearly, and stay up to date with the latest software and troubleshooting techniques. Flexibility and strong problem-solving skills also help ensure smooth transitions and successful project outcomes.

What is the difference between Contract It Support vs Help Desk Technician?

AspectContract It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+ (often required)CompTIA A+, HDI-SCA (common but not mandatory)
Work EnvironmentContract-based, often on-site or remote, project-focusedHelp desk, support center, remote or on-site
Employer & Industry UsageIT service providers, consulting firms, companies hiring temporary supportCorporate IT departments, MSPs, tech support centers
Search & Comparison IntentLooking for short-term or project-based IT support rolesSeeking entry-level or ongoing technical support roles

Contract It Support roles typically involve short-term, project-based work with specific client needs, often requiring relevant certifications. Help Desk Technicians usually provide ongoing support within a company's IT department or support center, focusing on troubleshooting and customer service. Both roles require similar certifications but differ mainly in employment type and work setting.

What are the most commonly searched types of It Support jobs in Alberta?

The most popular types of It Support jobs in Alberta are:

What are popular job titles related to Contract It Support jobs in Alberta?

For Contract It Support jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Contract It Support jobs in Alberta look for?

The top searched job categories for Contract It Support jobs in Alberta are:

What cities in Alberta are hiring for Contract It Support jobs?

Cities in Alberta with the most Contract It Support job openings:

Contract It Support jobs near you
Infographic showing various Contract It Support job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

IT Support Specialist

Calgary, AB • On-site

Tech-Wood Building Components Ltd.
See more jobs at Tech-Wood Building Components Ltd.external

Full-time

PTO

Posted 14 days ago

Job description

Tech-Wood is growing, and we need YOU!

Who We Are

Since 1998, Tech-Wood Building Components Ltd. has been a trusted provider of Engineered Wood Products, Roof Trusses, Wall Panels, and Building Materials to Calgary and surrounding areas.

We proudly operate out of two manufacturing facilities ten minutes apart - one off Peigan Trail and the other right off Glenmore Trail, serving our customers with integrity, teamwork, and a drive for excellence.

At Tech-Wood, we believe success comes from working together. We're a collaborative and forward-thinking team that values hard work, innovation, and having a bit of fun along the way. Our people are at the heart of everything we do, and we're looking for someone who shares that same passion for excellence and teamwork.

Your Role: IT Support Specialist


As Tech-Wood's IT Support Specialist, you'll be the first call when technology needs a helping hand. You'll support employees across both Tech-Wood locations by troubleshooting issues, managing equipment, and ensuring our technology is reliable, secure, and ready to support our growing business.

This role is about more than fixing computers, it's about creating a great employee experience through technology. You'll help improve systems, support new initiatives, and work closely with every department to keep Tech-Wood connected and moving forward.

What You'll Do:

  • Provide day-to-day IT support to employees across both Tech-Wood locations.
  • Troubleshoot hardware, software, Microsoft 365, network, printing, phone, and mobile device issues.
  • Set up, deploy, maintain, and replace computers, laptops, and other IT equipment.
  • Support employee onboarding, role changes, offboarding, and user account management.
  • Support end-user access and connectivity for our PG team while working alongside the IT Lead on broader technology initiatives.
  • Assist with network administration, cybersecurity initiatives, system maintenance, and backup testing.
  • Maintain accurate IT documentation, asset inventories, and support procedures.
  • Identify opportunities to improve IT processes, user experience, and operational efficiency.
  • Support technology projects and system implementations alongside the IT Lead.
  • Participate in a compensated after-hours and on-call rotation once fully trained.

What You Bring:

  • 2-4 years of IT support experience in a business, manufacturing, industrial, or multi-site environment.
  • Strong troubleshooting and problem-solving skills with a customer-first mindset.
  • Experience supporting Windows devices, Microsoft 365, Active Directory, and common business technologies.
  • Excellent communication skills with the ability to explain technical concepts in a simple, approachable way.
  • Strong organizational skills with the ability to prioritize multiple requests in a fast-paced environment.
  • A willingness to learn, adapt, and continuously improve.
  • Experience with networking, cybersecurity, Microsoft environments, or Cisco Meraki is considered an asset.
  • Relevant IT certifications (CompTIA, Microsoft, etc.) are considered an asset.

Additional Requirements:

  • Valid Class 5 driver's license and the ability to travel between our Tech-Wood locations.
  • Ability to participate in a compensated after-hours and on-call rotation.
  • Successful police background check.
  • Comfortable working in both office and production environments, including exposure to noise, dust, lifting IT equipment, and wearing PPE when required.

What We Bring:

  • Competitive compensation and bonus opportunities
  • Group benefits
  • HSA Allowance
  • Paid vacation time
  • Free on-site parking
  • Company team-building events
  • Ongoing learning and development opportunities
  • A fast-paced, collaborative environment where people support each other and take pride in their work
  • A team that is invested in YOU - professionally and personally

Please note: Tech-Wood's locations are not accessible by public transit. Candidates must have reliable transportation.

Apply