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Remote It Support Jobs in Alberta (NOW HIRING)

Enerflex Ltd.

Manager, IT Security

Calgary, AB · On-site +1

Optimize security platforms (SIEM, EDR, firewalls, identity, remote access), ensuring they are ... Advance risk and compliance by developing standards, support policies, conducting risk assessments ...

Enbridge

Specialist I, IT Systems

Edmonton, AB · On-site +1

We are seeking a Specialist I, IT Systems to join our Technology & Information Services (TIS ... In this role, you will provide technical expertise and leadership in the development, support, and ...

Harris

(Remote) Support Analyst

Calgary, AB · Remote

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... new technologies and adapting to new ways of working. * Can analyze information from multiple ...

New

Harris

(Remote) Support Analyst

Calgary, AB · Remote

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... new technologies and adapting to new ways of working. * Can analyze information from multiple ...

New

Cayenta

(Remote) Support Analyst

Calgary, AB · Remote

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... new technologies and adapting to new ways of working. * Can analyze information from multiple ...

Cayenta

(Remote) Support Analyst

Edmonton, AB · Remote

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... new technologies and adapting to new ways of working. * Can analyze information from multiple ...

Harris

(Remote) Support Analyst

Edmonton, AB · Remote

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... new technologies and adapting to new ways of working. * Can analyze information from multiple ...

New

Cayenta

(Remote) Support Analyst

Calgary, AB · Remote

At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... technology for medium to large utility clients. We provide innovative end-to-end CIS and ERP ...

Harris

(Remote) Support Analyst

Edmonton, AB · Remote

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... new technologies and adapting to new ways of working. * Can analyze information from multiple ...

New

Cayenta

(Remote) Support Analyst

Edmonton, AB · Remote

At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... technology for medium to large utility clients. We provide innovative end-to-end CIS and ERP ...

Cayenta

(Remote) Application Consultant

Edmonton, AB · Remote

... IT transformation for our clients. Our Client Services team has an exciting opportunity for driven ... Provide support to existing and new clients by leading customers through our processes ...

Cayenta

(Remote) Application Consultant

Calgary, AB · Remote

... IT transformation for our clients. Our Client Services team has an exciting opportunity for driven ... Provide support to existing and new clients by leading customers through our processes ...

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Remote It Support information

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are the most commonly searched types of It Support jobs in Alberta?

The most popular types of It Support jobs in Alberta are:

What are popular job titles related to Remote It Support jobs in Alberta?

For Remote It Support jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Remote It Support jobs in Alberta look for?

The top searched job categories for Remote It Support jobs in Alberta are:

What cities in Alberta are hiring for Remote It Support jobs?

Cities in Alberta with the most Remote It Support job openings:

Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Alberta as of August 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 100% Remote job distribution.

Manager, IT Security

Enerflex Ltd.

Calgary, AB • On-site, Remote

Full-time

Re-posted 21 days ago

Job description

Summary

This is an opportunity for a practical, hands-on cybersecurity leader to make a visible impact across a global technology environment. As Manager, IT Security, you will lead a capable team, strengthen security practices, and help protect critical IT, OT, cloud, identity, data, and AI-enabled environments. The role offers meaningful ownership, broad exposure, and the ability to balance strategy with hands-on execution in a complex, evolving security environment.

This position will be located at our 4700 47 Street SE Calgary, AB location.

Responsibilities and Duties
  • Lead security operations including detection, incident response, vulnerability management and endpoint protection.
  • Optimize security platforms (SIEM, EDR, firewalls, identity, remote access), ensuring they are configured, maintained and effective.
  • Strengthen enterprise security across infrastructure, cloud and Microsoft 365 focusing on identity, privileged access, MFA and data protection.
  • Enable secure OT and AI adoption by providing guidance on segmentation, monitoring, data handling and third-party risk.
  • Advance risk and compliance by developing standards, support policies, conducting risk assessments, supporting audits and track remediation.
  • Mentor the security team and collaborate with IT, business leaders and vendors, to embed security into all initiatives.
Qualifications

Required Qualifications:

  • Degree or technical diploma in IT, cybersecurity, computer science, or a related field, with 8+ years of progressive cybersecurity or IT security experience.
  • Experience leading cybersecurity professionals, technical teams, or security service providers while remaining engaged in technical decision-making.
  • Strong experience in incident response, threat detection, vulnerability management, endpoint protection, log analysis, monitoring, and enterprise security tools.
  • Practical knowledge of network, cloud, Microsoft 365, identity, privileged access, conditional access, remote access, encryption, data protection, OT security, and AI security considerations.
  • Experience with cybersecurity governance, risk management, audits, control frameworks, and standards such as NIST, ISO 27001, CIS Controls, SOX, or PCI.

Preferred Qualifications:

  • Relevant security certification such as CISSP, CISM, GIAC, CRISC, CCSP, or equivalent.
  • Experience with SOX, executive risk reporting, OT security frameworks, SCADA or ICS environments, IEC 62443, AI governance, or responsible AI practices.
 About Us:

Transforming Energy for a Sustainable Future. Enerflex is a premier integrated global provider of energy infrastructure solutions, covering gas processing, compression, power generation, refrigeration, cryogenic, energy transition, and water solutions. We proudly employ more than 5,000 highly skilled employees across over 25 countries worldwide.
Enerflex places its core Values of Integrity, Commitment, Creativity, and Success into action across all aspects of the business. Our innovation, strong commitment to safety, and superior service to our customers positions us as the optimal partner to meet the needs of the dynamic energy industry.
We foster a culture of ensuring our employees have the tools to do their jobs right, but to also thrive in their roles. We pride ourselves in our competitive wages, extensive rewards programs, celebration of successes of individuals and teams, and are committed to ensuring Enerflex remains a safe and inclusive space for all.

What Enerflex Offers You:

  • Values Based Organization
  • Competitive Compensation
  • Safety Focused Culture
  • Incentive Programs
  • Professional Development Opportunities
  • Collaborative in office work environment, supportive team members

Enerflex is an Equal Opportunity Employer

Enerflex grants equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, genetic information, mental or physical disability, or any other characteristic protected by applicable federal, state, or local law.  Equal employment opportunities are provided in recruitment, hiring, promotions, wages, benefits, and other terms, conditions, and privileges of employment.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, tasks, duties, knowledge, skills, and abilities required.

Please visit our website at www.enerflex.com for more information.

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