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Remote It Support Jobs in Edmonton, AB (NOW HIRING)

theITSC

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Sales Representative (Remote)

Edmonton, AB · Remote

CA$60K - CA$75K/yr

Sell high-value enterprise IT support to Fortune 1000 companies, remotely, with uncapped commissions and direct exposure to senior leadership. theITSupportCenter is growing, and we're hiring remote ...

Enbridge

Specialist I, IT Systems

Edmonton, AB · On-site +1

We are seeking a Specialist I, IT Systems to join our Technology & Information Services (TIS ... In this role, you will provide technical expertise and leadership in the development, support, and ...

Aspire IT Systems LLC

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Account Executive - Remote - Canada

Edmonton, AB · Remote

CA$90K - CA$240K/yr

Aspire IT Systems delivers enterprise networking, network security, cloud infrastructure, and AV ... Remote, growth-focused, quota-carrying. Must be authorized to work in Canada without sponsorship.

Cayenta

(Remote) Support Analyst

Edmonton, AB · Remote

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... new technologies and adapting to new ways of working. * Can analyze information from multiple ...

Harris

(Remote) Support Analyst

Edmonton, AB · Remote

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... new technologies and adapting to new ways of working. * Can analyze information from multiple ...

Harris

(Remote) Support Analyst

Edmonton, AB · Remote

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... new technologies and adapting to new ways of working. * Can analyze information from multiple ...

Cayenta

(Remote) Support Analyst

Edmonton, AB · Remote

At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... technology for medium to large utility clients. We provide innovative end-to-end CIS and ERP ...

Cayenta

(Remote) Application Consultant

Edmonton, AB · Remote

... IT transformation for our clients. Our Client Services team has an exciting opportunity for driven ... Provide support to existing and new clients by leading customers through our processes ...

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Edmonton, AB

Remote It Support information

See Edmonton, AB salary details

$25.5K

$66.8K

$141K

How much do remote it support jobs pay per year?

As of Aug 21, 2026, the average yearly pay for remote it support in Edmonton, AB is $66,823.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $79,000.00 per year, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.

What are the most commonly searched types of It Support jobs in Edmonton, AB?

The most popular types of It Support jobs in Edmonton, AB are:

What are popular job titles related to Remote It Support jobs in Edmonton, AB?

For Remote It Support jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Remote It Support jobs in Edmonton, AB look for?

The top searched job categories for Remote It Support jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Remote It Support jobs?

Cities near Edmonton, AB with the most Remote It Support job openings:

Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Edmonton, AB as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $66,823 per year, or $32.1 per hour.

Sales Representative (Remote)

theITSC

Edmonton, AB • Remote

CA$60K - CA$75K/yr

Full-time

PTO

Posted 7 days ago

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Job description

Sell high-value enterprise IT support to Fortune 1000 companies, remotely, with uncapped commissions and direct exposure to senior leadership. theITSupportCenter is growing, and we're hiring remote Sales Representatives to research, reach, and win new corporate clients.


This is a fully remote position.


What you'll do:
Client Account Representatives participate in the entire sales process:

  • Research prospective client companies and build your own target list
  • Reach senior IT executives and decision-makers by phone and email
  • Present the value of theITSupportCenter's premium support platform
  • Book and lead introductory calls that turn prospects into clients
  • Negotiate service agreements and manage ongoing client relationships


Why Apply?

  • Salary, bonus and uncapped potential sales commissions
  • Commitment to developing skills and talent
  • Senior management involvement and support
  • A clear path to grow as you produce
  • Significant earnings potential


What we're looking for:

We welcome candidates from all backgrounds and experience levels. Our successful Sales Representatives demonstrate the following:

  • Organized and detail-oriented
  • Self-disciplined and motivated to chase leads
  • Self-starters with a track record of taking initiative
  • Strong communicators, comfortable talking to executives
  • Resilient through long sales cycles
  • Team players who want to win together


Who We Are:

theITSupportCenter is an industry-leading provider of white-glove technical support for Fortune 1000 companies. Organizations worldwide trust us with their employees' corporate IT, software, and mobile device issues, and our client retention reflects it. We give our team the training and tools to deliver that level of service, and to build real sales careers doing it.


Compensation potential exceeds CAD$65,000. This figure consists of 1) salary, 2) commissions on sales and 3) bonus opportunities. Benefits include paid vacation and paid training.

Company Description

theITSupportCenter is an industry-leading provider of expert technical support for Fortune 1000 companies. Organizations around the world trust theITSupportCenter to provide high-touch, white-glove support for their employees' corporate IT, business software and mobile devices issues. We are committed to delivering superior IT support and giving our team members the tools and training they need to deliver that support to our clients. As a result, our clients report extremely high satisfaction with our platform, allowing us to achieve an unparalleled client retention rate.