2

Remote It Support Jobs in Edmonton, AB (NOW HIRING)

Specialist I, IT Systems

Edmonton, AB · On-site +1

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

We are seeking a Specialist I, IT Systems to join our Technology & Information Services (TIS ... In this role, you will provide technical expertise and leadership in the development, support, and ...

Be Seen First

Account Executive - Remote - Canada

Edmonton, AB · Remote

CA$90K - CA$240K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Aspire IT Systems delivers enterprise networking, network security, cloud infrastructure, and AV ... Remote, growth-focused, quota-carrying. Must be authorized to work in Canada without sponsorship.

Tier 2 Technical Analyst

Edmonton, AB · On-site +1

$27 - $32/hr

You have a minimum of 1 year of experience providing remote or deskside IT support at the Tier 2 level or above. * You have hands-on experience administrating and troubleshooting Windows 10/11 ...

(Remote) Support Analyst

Edmonton, AB · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... technology for medium to large utility clients. We provide innovative end-to-end CIS and ERP ...

(Remote) Application Consultant

Edmonton, AB · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... IT transformation for our clients. Our Client Services team has an exciting opportunity for driven ... Provide support to existing and new clients by leading customers through our processes ...

Senior Recruiter - REMOTE

Edmonton, AB · Remote

  • Medical

  • Dental

  • PTO

Experience working in a recruitment agency * IT / Software Development / Technical permanent ... Flexible hours * 100% Remote working If this opportunity sounds like something that fits your ...

Senior Recruiter - REMOTE

Edmonton, AB · Remote

  • Medical

  • Dental

  • PTO

Experience working in a recruitment agency * IT / Software Development / Technical permanent ... Flexible hours * 100% Remote working If this opportunity sounds like something that fits your ...

next page

Showing results 1-20

Remote It Support information

See Edmonton, AB salary details

$25.5K

$66.8K

$141K

How much do remote it support jobs pay per year?

As of Aug 14, 2026, the average yearly pay for remote it support in Edmonton, AB is $66,823.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $79,000.00 per year, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are the most commonly searched types of It Support jobs in Edmonton, AB?

The most popular types of It Support jobs in Edmonton, AB are:

What are popular job titles related to Remote It Support jobs in Edmonton, AB?

For Remote It Support jobs in Edmonton, AB, the most frequently searched job titles are:

What cities near Edmonton, AB are hiring for Remote It Support jobs?

Cities near Edmonton, AB with the most Remote It Support job openings:

Infographic showing various Remote It Support job openings in Edmonton, AB as of August 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $66,823 per year, or $32.1 per hour.

Specialist I, IT Systems

Enbridge

Edmonton, AB • On-site, Remote

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 7 days ago


Enbridge rating

8.4

Company rating: 8.4 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

20th of 53 rated energy and utility


Job description

Posting End Date:

August 20, 2026

Employee Type:

Regular-Full time

Union/Non:

This is a non-union position

At Enbridge, we are committed to delivering safe, reliable energy while driving innovation and operational excellence across our business. We are seeking a Specialist I, IT Systems to join our Technology & Information Services (TIS) Software Product Development Team. In this role, you will provide technical expertise and leadership in the development, support, and continuous improvement of Liquids Pipeline business applications. Working alongside a highly experienced team, you will help deliver technology solutions that create value for our business partners while supporting the evolution of critical systems and processes.

If you are passionate about software development, problem solving, and driving business outcomes through technology, we'd love to hear from you. Apply today for this exciting opportunity with Enbridge.

What You Will Do:

  • Design, develop, test, and implement technical solutions that support Liquids Pipeline business applications and operational objectives.

  • Provide technical leadership, mentorship, and coaching to team members while fostering a collaborative and empowered work environment.

  • Translate business requirements into detailed technical specifications, use cases, and fit-for-purpose solutions within an Agile delivery framework.

  • Lead analysis, troubleshooting, and resolution of complex application, software, and data-related issues while serving as an escalation point for critical incidents.

  • Partner with Business Analysts, developers, and cross-functional IT teams to deliver high-quality solutions and resolve complex technical challenges.

  • Contribute to continuous service improvement initiatives through documentation, process enhancements, and adoption of best practices.

  • Identify opportunities to improve business effectiveness through innovative technologies, application enhancements, and modern development approaches.

Who You Are:

  • University Degree or diploma in Computer Science, Computer Engineering, Information Technology, or a related technical discipline.

  • 6+ years of full-stack software development experience with a strong understanding of software design, development, and support practices.

  • Experience working in Agile and/or DevOps environments, including automated testing, source control tools (GitHub), and modern software delivery practices.

  • Knowledge of cloud and data technologies, including Azure services, PaaS platforms, data migration, transformation, and integration concepts.

  • Understanding of application security principles, including secure integrations, Key Vault, and private endpoint technologies.

  • Strong analytical, problem-solving, and communication skills with the ability to manage competing priorities and deliver results.

  • Proven ability to build relationships, collaborate effectively across teams, and provide informal leadership, coaching, and technical guidance.

Preferred:

  • 3+ years of team leadership or technical lead experience.

  • Experience with Azure Kubernetes Services, Azure Networking/Firewall, Azure Container Apps, Azure SQL, and NoSQL technologies.

  • Oil and Gas industry experience, including familiarity with nominations processes and pipeline data concepts.

Working Conditions:

  • Office environment.

  • Dynamic and fast-paced workload supporting multiple priorities, projects, and operational initiatives.

Benefits:

  • A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.

  • A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.

  • Valuable retirement savings plans, including a savings plan with company stock as an investment option.

  • Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.

  • An Employee and Family Assistance Program.

  • A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.

  • Enbridge's FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, or have flexible start and end times. Role requirements determine your eligibility for each option.

At Enbridge, we are dedicated to our core value of Inclusion.We are proud to bean Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law.Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com.

Information For Applicants:

  • Applications can be submitted via our online recruiting system only.

  • We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.

  • Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com


What Enbridge employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom