ZipRecruiter

Log In

2

Entry Level It Support Jobs in Edmonton, AB (NOW HIRING)

Scandinavian Building Services

IT Analyst

Edmonton, AB · On-site

Work closely with the IT team & MSP to ensure that all users receive appropriate service and support, escalating as required * Escalate any concerns or issues with service providers as required

New

FLINT Corp.

IT Business Analyst

Sherwood Park, AB

As an IT Business Analyst, you will be embedded within FLINT's business operations, working across ... Support solution delivery by collaborating with technology teams to scope, prototype, test, and ...

Wajax

IT Help Desk Intern

Edmonton, AB

Provides phone and in-person support to local and remote site end users on a variety of issues ... Adheres to IT Services Policies, Procedures and Guidelines * Supports organisational change * Other ...

New

Wajax

IT Help Desk Intern

Acheson, AB

Provides phone and in-person support to local and remote site end users on a variety of issues ... Adheres to IT Services Policies, Procedures and Guidelines * Supports organisational change * Other ...

New

MSP Hire, Inc.

MSP Technician

Edmonton, AB · On-site

Project implementation and client-facing IT support Why MSPs? Working for an MSP means variety, challenge, and growth. Instead of being limited to one environment, you'll gain exposure to multiple ...

theITSC

Be Seen First

Sales Representative (Remote)

Edmonton, AB · Remote

CA$60K - CA$75K/yr

Sell high-value enterprise IT support to Fortune 1000 companies, remotely, with uncapped commissions and direct exposure to senior leadership. theITSupportCenter is growing, and we're hiring remote ...

New

Alt-Tech

Tier 1 Technician

Sherwood Park, AB · On-site

CA$50K/yr

... Managed IT Services, Cyber Security, AI, and Automation proudly serving Alberta businesses for 20 years. We specialize in the security, design, installation, and support of computer systems and ...

New

Edmonton Global

Operations Coordinator

Edmonton, AB · Hybrid

Provide basic support for workplace technology needs, help with meeting room readiness, and submit or coordinate IT support tickets where escalation is needed. * Monitor office spaces for cleanliness ...

next page

Showing results 1-20

All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Edmonton, AB

Entry Level It Support information

See Edmonton, AB salary details

$9

$16

$25

How much do entry level it support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level it support in Edmonton, AB is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What are the most commonly searched types of It Support jobs in Edmonton, AB?

The most popular types of It Support jobs in Edmonton, AB are:

What job categories do people searching Entry Level It Support jobs in Edmonton, AB look for?

The top searched job categories for Entry Level It Support jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Entry Level It Support jobs?

Cities near Edmonton, AB with the most Entry Level It Support job openings:

Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Edmonton, AB as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,837 per year, or $16.7 per hour.

IT Support Manager (NOC Code: 20012)

SUMMIT SUPPORT SERVICES INC.

Spruce Grove, AB • On-site

CA$75K - CA$92K/yr

Full-time

Re-posted 8 days ago

Job description

Summit Support Services Inc. is seeking a skilled and experienced IT Support Manager to join our dynamic team. The ideal candidate will have significant experience in the healthcare industry and a strong background in IT support, troubleshooting, and cybersecurity.

Key Responsibilities:

•

Manage the IT support team and oversee daily operations to ensure timely and efficient support delivery.

•

Install, modify, and make minor repairs to computer hardware and software systems

•

Develop and implement IT policies and procedures to enhance service delivery and security.

•

Install software and necessary applications for workflow and train users on new software through various tutorial channels.

•

Maintain system functionality by testing computer components and ensuring network uptime.

•

Lead troubleshooting efforts for complex IT issues to minimize downtime and ensure consistent service availability.

•

Coordinate and collaborate with other departments to support their IT requirements and enhance overall operational efficiency.

•

Oversee cybersecurity strategies to safeguard company data and IT assets.

Qualifications:

•

Minimum of 2 years of experience in the healthcare industry.

•

At least 2 years of experience in a leadership role.

•

Minimum of 3 years of experience in IT Support Services, focusing on troubleshooting and cybersecurity.

•

Strong understanding and experience with IT cybersecurity practices.

•

Excellent communication and leadership skills.

Job Type: Full Time, Permanent

Salary: $75000 to $92,000 Annual / 35 hours per Week

Start Date: As soon as possible

Language: English

Minimum Education: Bachelor’s/ Postgraduate degree in Information Computer Science, Management, or a related field.

•

No phone calls, please! We will contact suitable applicants who meet our criteria.

•

Anyone who can legally work in Canada can apply for this job.

How to Apply:

Interested candidates should submit their resume and cover letter to info@summitss.ca. Applications will be accepted until [application deadline].

Join Summit Support Services Inc. and contribute to our mission of elevating the standard of home care by providing compassionate, personalized, and expertly delivered services to individuals and families in need. We are committed to enhancing our clients' quality of life, promoting independence, and fostering a sense of security and well-being. Through dedicated care and unwavering support, we aim to make a positive impact on the lives of those we serve, ensuring they experience comfort, dignity, and the highest level of care in the comfort of their own homes.

Company Description

At Summit Support Service Inc, we are dedicated to raising the bar in home care services by delivering compassionate, personalized, and expertly executed care to individuals and families requiring assistance. Our mission is deeply rooted in enhancing our clients' quality of life by promoting independence and instilling a sense of security and well-being. Our unwavering support aims to make a significant positive impact on the lives of those we serve, ensuring comfort, dignity, and the highest standard of care within the familiar setting of their homes.

Our vision is to establish ourselves as the leading provider of home care services, renowned for exceptional quality, unwavering compassion, and a steadfast commitment to personalized care plans. At Summit Support Service Inc, we aspire to create a nurturing community where individuals are supported to thrive, irrespective of their age or condition. Envisioning a future where every client feels valued, understood, and empowered to lead a fulfilling and meaningful life at home, we are committed to innovation and excellence, constantly setting new benchmarks in the home care industry.

We promise to deliver our home care services with integrity, transparency, and the highest ethical standards. Treating every client with respect, dignity, and empathy is non-negotiable for us. Our caregivers are carefully selected for their expertise, compassion, and dedication to delivering outstanding care. We ensure that each client receives a personalized care plan tailored specifically to their unique needs, allowing them to live comfortably and independently at home. With Summit Support Service Inc, you can have confidence that your loved one is receiving care from capable and caring hands.