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Entry Level It Support Jobs in Edmonton, AB (NOW HIRING)

Edmonton Global

Operations Coordinator

Edmonton, AB · Hybrid

Provide basic support for workplace technology needs, help with meeting room readiness, and submit or coordinate IT support tickets where escalation is needed. * Monitor office spaces for cleanliness ...

Paylidify Canada

Be Seen First

Entry Level Sales Representative

Edmonton, AB · On-site

CA$4.0K - CA$8.0K/mo

Develop your career in sales with mentorship and support from the sales leadership team ... Please visit www.paylidify.com for further information on products and services.

EPCOR

Information Management Coordinator

Edmonton, AB · On-site

CA$41.52/hr

As an Information Management Coordinator, you will help ensure your team has the right information ... process may use technology assisted tools, including artificial intelligence, to support ...

Alberta Health Services

Project Coordinator II

Edmonton, AB · On-site

CA$34.10 - CA$46.03/hr

... IT projects. In the role of a project coordinator, you will be joining the Clinical Services Projects team supporting Connect Care and other exciting initiatives that will transform the delivery of ...

Cayenta

(Remote) Support Analyst

Edmonton, AB · Remote

As a Support Analyst, you'll investigate complex application issues, collaborate with teammates ... new technologies and adapting to new ways of working. * Can analyze information from multiple ...

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Showing results 21-40

All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Edmonton, AB

Entry Level It Support information

See Edmonton, AB salary details

$9

$16

$25

How much do entry level it support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level it support in Edmonton, AB is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $19.23 per hour, depending on experience, location, and employer.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Edmonton, AB?

The most popular types of It Support jobs in Edmonton, AB are:

What are popular job titles related to Entry Level It Support jobs in Edmonton, AB?

For Entry Level It Support jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Entry Level It Support jobs in Edmonton, AB look for?

The top searched job categories for Entry Level It Support jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Entry Level It Support jobs?

Cities near Edmonton, AB with the most Entry Level It Support job openings:

Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Edmonton, AB as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 74% In-person, 5% Hybrid, and 21% Remote job distribution, with an average salary of $34,837 per year, or $16.7 per hour.

Technology Analyst Student

PCL Construction

Edmonton, AB

Full-time

Posted 3 days ago

New

PCL Construction rating

7.2

Company rating: 7.2 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

The future you want is within reach. Let's build it together.

At PCL, we build the places where life happens and find camaraderie in the process. We’re a community of builders committed to building better communities. That’s why we’re always looking ahead, and not just to the next project or what’s next in our industry.

We’re also looking at what’s next for you and how we can help you build a career you’re proud of. As a student at PCL, you will get the opportunity for challenging work assignments in a supportive work environment which promotes personal and professional growth.

We are seeking an Technology Analyst Student in Edmonton, Alberta, that is available for 8 months starting in January, 2027. As an Technology Analyst Student you will contribute to our team by:

Responsibilities
  • Assists in provisioning, monitoring, and maintaining mission-critical cloud infrastructure
  • Remediate incident escalations from customers, vendors, and other Business Technology teams
  • Assists in the development and maintaining of policies and governance in our cloud infrastructure
  • Assists with Research and Development initiatives and participate in Proof-of-Concepts
  • Maintaining accurate and up-to-date system documentation
  • Supports the team in providing business process, application requirements definition, and documentation for a given project
  • Performs other duties and responsibilities as assigned
What you will bring to the role:
  • Currently enrolled in a management information systems program, an information technology or computer engineering program, or an operations management program
  • Always on top of the latest technology trends
  • Strong analytical, troubleshooting, and problem-solving skills
  • Ability to share knowledge and work in a strong team-oriented environment
  • Ability to work in a fast-paced environment and adapt to change
  • Excellent communication skills, both verbal and written
  • Strong work ethic and emphasis on attention to details
  • Knowledge of PowerShell and scripting best practices is an asset
  • Ability & willingness to learn programming or scripting languages, such as PowerShell or .NET, to accomplish the completion of one or more automation tasks
  • Knowledge of Microsoft Azure and Microsoft 365 is an asset

Next Step:

  • Please note that candidates who have been selected to move forward to the next stage of the recruitment process will receive an email to complete a short online video interview.

PCL is an innovative, employee-owned company comprised of people who find passion in their profession and take pride in doing great work every day. Our work powers the infrastructure and utilities that are essential to daily life and our projects are the scene of vacations, careers, education and healing. We are consistently ranked among the best companies to work for because we are committed to supporting and developing our teams. 

The PCL Companies celebrate diversity and are proud to be an equal opportunity employer. We are committed to creating equitable opportunities and an inclusive environment for all employees and applicants. We make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.

Should you require an accommodation during the application process, please contact us at careers@pcl.com with the position and location you are interested in.

Together, we can build success and a better future. Let’s get started!

Company: PCL Constructors Inc.

Primary Location: Edmonton, Alberta (Corporate)

Job Title: Technology Analyst Student

Requisition ID: 14052

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