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Weekend It Support Jobs in Alberta (NOW HIRING)

Charter (Canada)

IT Support Analyst

Calgary, AB

$37 - $45/hr

Position Summary We are seeking a skilled and customer-focused IT Support Analyst to provide technical support and maintain the stability, security, and performance of our IT infrastructure. The ...

GAM Technical Services

L1 Support Hero

Calgary, AB

CA$40K - CA$60K/yr

Collaborate closely with other IT support teams to ensure smooth service delivery. Stay current ... Occasional evening or weekend work may be required for critical support or project-related tasks.

BrokerLink

IT User Support I

Calgary, AB

About the role We're looking for an IT User Support I to join our growing team! This is an in-office opportunity and the incumbent must be located in Calgary, AB. What you'll do here: * Respond to ...

PwC

Information Technology Audit Manager

Calgary, AB · On-site

CA$84K - CA$134K/yr

Experienceinadvisingacrossa range of IT areas,suchas ITgovernance, IT service management, IT managementprocesses,vendorandcontractmanagement, ITcapability,assessments, IT support ...

GAM Technical Services

L1 Support Hero

Calgary, AB · On-site

Collaborate closely with other IT support teams to ensure smooth service delivery. Stay current ... Occasional evening or weekend work may be required for critical support or project-related tasks.

SysGen Solutions

IT Solutions Architect

Calgary, AB · Hybrid

Our Dedicated IT Support Model means we build real relationships with clients, not just fix tickets. Guided by our 8 principles of collaboration, innovation, integrity and more, we tackle serious IT ...

WinSport

Director, Information Technology

Calgary, AB · On-site

The Director, Information Technology is a key leadership role where you will have the opportunity to shape WinSport's technology strategy, strengthen infrastructure and cybersecurity, and support the ...

Winsport

Director, Information Technology

Calgary, AB · On-site

$90 - $120/hr

The Director, Information Technology is a key leadership role where you will have the opportunity to shape WinSport's technology strategy, strengthen infrastructure and cybersecurity, and support the ...

Recruitment Partners

Director of IT

Edmonton, AB · On-site

Director of IT Our Edmonton-based Client is searching for a Director of IT who reports directly to ... Ensure the delivery of responsive and effective technical support across internal departments and ...

WCB Alberta

IT Specialist III

Edmonton, AB

CA$110K/yr

Be able to perform as primary support, maintenance, and administration for WCB Enterprise ... As an IT professional you may be contacted outside of regular business hours for response to ...

New

VC3

IT Project Specialist

Calgary, AB

They will provide client on-boarding, technical expertise, and support to projects across a wide ... Work Schedule: normally 8am-5pm, some scheduled work after hours and on weekends * Travel ...

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All JobsIt Support JobsWeekend It Support JobsWeekend It Support Jobs in Alberta

Weekend It Support information

What are Weekend IT Support roles?

Weekend IT Support professionals provide technical assistance and troubleshooting services during weekends when regular IT staff may not be available. Their responsibilities typically include resolving hardware and software issues, responding to user queries, monitoring systems for problems, and ensuring that critical services remain operational outside of standard business hours. These roles are vital for organizations that operate around the clock or need to maintain uptime and security during weekends.

What are the typical responsibilities and challenges faced by Weekend IT Support staff?

Weekend IT Support professionals are primarily responsible for monitoring systems, responding to urgent technical issues, and providing assistance to users during off-peak hours. They often work independently or with a small team, which means they must be comfortable troubleshooting a wide range of hardware and software problems without immediate access to specialized colleagues. A common challenge is managing critical incidents with limited resources, requiring strong problem-solving skills and clear communication to escalate issues when necessary. This role is ideal for those who enjoy autonomy and are proactive in maintaining system reliability outside regular business hours.

What are the key skills and qualifications needed to thrive as a Weekend IT Support professional, and why are they important?

To thrive as a Weekend IT Support professional, you need a solid understanding of computer systems, troubleshooting, and networking concepts, usually backed by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and common operating systems is essential for diagnosing and resolving technical issues efficiently. Strong communication, patience, and problem-solving skills help you support end-users and remain effective during high-pressure or off-hours situations. These competencies ensure minimal downtime, reliable support coverage, and positive user experiences during critical weekend operations.

What is the difference between Weekend It Support vs Weekend Network Technician?

AspectWeekend It SupportWeekend Network Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA Network+, Cisco CCNA (often preferred)
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, hardware setup, on-site repairs
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise network providers
Common Search IntentSupport roles, troubleshooting, customer serviceNetwork setup, maintenance, hardware repair

Weekend It Support and Weekend Network Technician roles share overlapping skills like troubleshooting and certifications such as CompTIA A+ and Network+. However, It Support focuses more on end-user support and remote troubleshooting, while Network Technicians specialize in network infrastructure and hardware. Both roles are vital in IT but serve different operational needs during weekend shifts.

What are the most commonly searched types of It Support jobs in Alberta? The most popular types of It Support jobs in Alberta are:
What are popular job titles related to Weekend It Support jobs in Alberta? For Weekend It Support jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Weekend It Support jobs in Alberta look for? The top searched job categories for Weekend It Support jobs in Alberta are:
What cities in Alberta are hiring for Weekend It Support jobs? Cities in Alberta with the most Weekend It Support job openings:
Weekend It Support jobs near you
Infographic showing various Weekend It Support job openings in Alberta as of July 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.
IT Support Analyst

IT Support Analyst

Charter (Canada)

Calgary, AB

$37 - $45/hr

Contractor

Posted 5 days ago

Job description

Charter is an awardwinning Canadian IT Solutions and Managed Services Provider founded in 1997. With offices across Canada, Charter delivers innovative IT solutions, managed services, project delivery, consulting, and staff augmentation expertise to organizations nationwide. Our mission is to align people, processes, and technologies to help clients enhance communication, optimize performance, and modernize their operations. Using business architecture methodology and humancentered design, we guide clients through successful digital transformations, uncover new opportunities, and accelerate growth.


Position Summary

We are seeking a skilled and customer-focused IT Support Analyst to provide technical support and maintain the stability, security, and performance of our IT infrastructure. The successful candidate will be responsible for troubleshooting and supporting end-user devices, desktop and laptop computers, Microsoft 365 services, network infrastructure, virtualization platforms, and security appliances. This role requires strong technical expertise, excellent problem-solving skills, and a commitment to delivering exceptional customer service.


Key Responsibilities


  • Provide Tier 1 and Tier 2 technical support for desktops, laptops, mobile devices, printers, and business applications.
  • Troubleshoot hardware, software, operating system, network connectivity, and Microsoft 365 issues.
  • Administer and support Microsoft 365, including Exchange Online, Teams, SharePoint, OneDrive, and Entra ID.
  • Manage user accounts, permissions, licensing, and access requests.
  • Support and troubleshoot Juniper network infrastructure, including switches, routers, wireless networks, VPNs, and VLANs.
  • Administer and maintain Hyper-V virtual environments, virtual machines, backups, and disaster recovery processes.
  • Support Palo Alto firewalls, VPNs, security policies, and vulnerability remediation activities.
  • Perform system maintenance, patch management, monitoring, and IT asset lifecycle management.
  • Document incidents, resolutions, and technical procedures while escalating complex issues as required.


Qualifications

  • Diploma or degree in Information Technology, Computer Science, or a related field.
  • 3+ years of experience in IT support, help desk, or infrastructure support.
  • Hands-on experience with Windows environments, Microsoft 365, Hyper-V, Juniper networking, and Palo Alto firewalls.
  • Knowledge of Active Directory, Microsoft Entra ID, TCP/IP, DNS, DHCP, VPNs, and VLANs.
  • Strong troubleshooting, analytical, organizational, and customer service skills.
  • Excellent verbal and written communication skills with the ability to manage multiple priorities.



Apply