GTM Sales
Calgary, AB · Remote
We help companies get high-quality support across roles like executive assistance, admin support ... Educate prospects who may not have considered remote assistants, virtual assistants, offshore ...
GTM Sales
Calgary, AB · Remote
We help companies get high-quality support across roles like executive assistance, admin support ... Educate prospects who may not have considered remote assistants, virtual assistants, offshore ...
We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with ... We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads ...
We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with ... We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads ...
Dell Help Desk Remote information
What is a Dell Help Desk Remote?
A Dell Help Desk Remote job involves providing technical support and customer service for Dell products and services from a remote location, such as your home. Employees in this role assist customers with troubleshooting hardware and software issues, answering product-related questions, and resolving technical problems via phone, chat, or email. This position requires strong communication skills, technical knowledge of Dell products, and the ability to work independently. It's ideal for individuals seeking flexible work arrangements and who excel at problem-solving in a fast-paced environment.
What are the key skills and qualifications needed to thrive as a Dell Help Desk Remote?
To thrive as a Dell Help Desk Remote specialist, you need strong technical troubleshooting skills, knowledge of Dell hardware and software, and typically a degree or certification in IT or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and Dell-specific diagnostic utilities is essential. Excellent communication, patience, and problem-solving abilities help deliver effective support and build trust with end-users. These skills ensure quick resolution of technical issues, high customer satisfaction, and efficient remote support operations.
What are some common challenges faced by Dell Help Desk Remote technicians, and how can they effectively address them?
Dell Help Desk Remote technicians often encounter challenges such as troubleshooting complex hardware or software issues without direct access to the user's device and communicating solutions clearly to users with varying technical skills. To address these challenges, it's important to follow structured troubleshooting protocols, leverage remote diagnostic tools, and maintain clear, patient communication. Collaboration with other IT team members and escalation procedures are also vital for resolving particularly difficult cases efficiently. Continuous learning about Dell products and updates will further enhance problem-solving abilities in this role.
What is the difference between Dell Help Desk Remote vs Technical Support Specialist?
| Aspect | Dell Help Desk Remote | Technical Support Specialist |
|---|---|---|
| Required Credentials | Typically an IT or computer support certification, relevant experience | Often an IT support or related certification, customer service skills |
| Work Environment | Remote, customer-focused, technical troubleshooting | Remote or on-site, technical troubleshooting, customer interaction |
| Employer & Industry Usage | Common in tech companies, hardware/software support roles | Used across various industries, tech support roles in multiple sectors |
The Dell Help Desk Remote and Technical Support Specialist roles both involve remote technical troubleshooting and customer support. While they share similar credentials and work environments, Dell Help Desk Remote is specifically tied to Dell products and services, whereas Technical Support Specialists may support a broader range of hardware and software across industries.
Does Dell Help Desk Remote have work from home?
Dell Help Desk Remote positions typically offer work-from-home opportunities, allowing technicians to provide support remotely using remote desktop tools and communication software. These roles often require a reliable internet connection, specific technical skills, and sometimes certification, with schedules that can be flexible or shift-based depending on the company’s policies.
What are popular job titles related to Dell Help Desk Remote jobs in Alberta?
For Dell Help Desk Remote jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Dell Help Desk Remote jobs in Alberta look for?
The top searched job categories for Dell Help Desk Remote jobs in Alberta are:
What cities in Alberta are hiring for Dell Help Desk Remote jobs?
Cities in Alberta with the most Dell Help Desk Remote job openings:
Job description
Wing Assistant is building the next generation of AI-enabled workforce solutions for growing businesses. We help companies get high-quality support across roles like executive assistance, admin support, customer support, sales support, recruiting support, operations support, and other business functions.
Our growth depends on a steady flow of qualified opportunities, and we are hiring a Go-to-Market Associate to help create them. This person will sit at the front line of our revenue motion: identifying companies with active hiring needs, reaching out with a compelling alternative to traditional hiring, and booking qualified meetings for our sales team.
This is a high-energy, high-ownership role for someone early in their career who wants to learn fast, build real outbound skills, and grow into bigger roles across sales, growth, revenue, or go-to-market strategy over time.
It is a great fit for someone who is competitive, well-organized, motivated by clear targets, and genuinely curious about how AI, remote talent, and global workforce solutions are changing the way companies build teams.
What You'll Do
Generate Qualified Opportunities
- Identify companies actively hiring for roles Wing can support, such as Executive Assistants, Admin Assistants, Customer Support, Sales Support, Recruiting Support, Operations Support, and other business support roles.
- Use job postings, hiring signals, company growth signals, and account research to find strong-fit prospects.
- Research target accounts to understand what they are hiring for, why they may need support, and where Wing could be a strong fit.
- Reach out to prospective customers across email, phone, LinkedIn, and other outbound channels.
- Run focused outbound campaigns around active hiring needs, operational pain points, and alternative workforce solutions.
- Hold early discovery conversations to understand a prospect's hiring needs, pain points, urgency, and openness to remote talent or AI-enabled workforce solutions.
- Communicate what Wing Assistant does and why it matters clearly enough to earn the next meeting.
- Book qualified appointments with companies that have a clear hiring need, relevant business use case, or strong fit for Wing.
Turn Hiring Intent Into Conversations
- Monitor companies that are posting roles Wing can service.
- Understand what the company is likely trying to solve by hiring that role.
- Position Wing as a faster, more flexible, and more scalable alternative to traditional hiring.
- Educate prospects who may not have considered remote assistants, virtual assistants, offshore talent, or AI-enabled workforce support before.
- Create curiosity with founders, executives, operators, HR leaders, recruiting teams, and department heads.
Support the Revenue Team
- Work closely with the sales team to build and protect a healthy, well-qualified pipeline.
- Hand off opportunities cleanly, with the context needed to move conversations forward.
- Share key details from discovery calls, including the role the company is hiring for, their current hiring process, pain points, timing, budget signals, and decision-makers involved.
- Keep activity, notes, and pipeline data accurate and current in our CRM.
Bring the Market Back In
- Feed what you are hearing from prospects back to the Sales, Marketing, and Product teams.
- Help refine messaging and outreach based on what is actually landing with companies.
- Identify patterns in hiring demand, objections, industries, and roles where Wing is resonating.
- Suggest new outbound angles based on job postings, hiring trends, and prospect conversations.
What We're Looking For
Core Requirements
- 1 to 4+ years in sales, appointment setting, cold calling, recruiting, staffing, lead generation, outbound marketing, growth, or a comparable role.
- A real interest in go-to-market strategy, pipeline generation, and B2B growth.
- Proven background in prospecting, cold calling, appointment setting, or high-volume outbound outreach.
- Strong written and verbal communication; you can get to the point and make it compelling.
- Comfort reaching out to companies that may not have considered remote assistants, virtual assistants, offshore talent, or AI-enabled workforce solutions before.
- Strong research skills and the ability to turn hiring signals into relevant outbound messaging.
- Strong organization and the resilience to keep going when a day does not go your way.
- The drive that comes from chasing clear goals, activity metrics, and booked meeting targets.
- The ability to run your own desk while still collaborating well across teams.
- A genuine eagerness to learn the product, the market, and the craft of go-to-market execution quickly.
Nice to Have
- Exposure to staffing companies, recruiting firms, BPOs, outsourcing companies, virtual assistant companies, digital agent companies, or high-ticket professional services organizations.
- Familiarity with CRM and sales engagement tools such as HubSpot, Salesforce, Outreach, Salesloft, Apollo, Instantly, Clay, Close, or LinkedIn Sales Navigator.
- Familiarity with auto dialers, power dialers, cold calling workflows, and high-volume outbound systems.
- Experience prospecting into founders, executives, operations leaders, HR leaders, recruiting teams, customer support leaders, sales leaders, or department heads.
- Awareness of business support workflows such as executive assistance, admin support, sales support, customer support, recruiting coordination, inbox/calendar management, and back-office operations.
$1,200 - $2,500 a month
In addition to base compensation, this role includes performance-based incentives tied to qualified meetings, sales outcomes, and weekly activity targets.
Appointment and Deal Bonuses
- Earn a bonus for every qualified meeting that shows up.
- Earn an additional bonus when a qualified meeting turns into a closed customer.
This means you are rewarded not just for booking activity, but for creating real opportunities that move through the revenue process.
Weekly Competitions
We also run weekly competitions to keep the team competitive, motivated, and focused on the right activity metrics.
- Weekly bonus opportunity for top dial activity.
- Weekly bonus opportunity for top meeting production.
These incentives are designed for people who are driven by targets, enjoy competition, and want direct upside from their effort.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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About Wing Assistant
Sourced by ZipRecruiter
Industry
Online marketplaces
Company size
501 - 1,000 Employees
Headquarters location
Berkeley, CA, US
Year founded
2018