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Chargeback Analyst Jobs (NOW HIRING)

Morris and Dickson

Chargeback Specialist

Shreveport, LA · On-site

Role Overview As a Chargeback Specialist , you'll be the go-to expert for maintaining accurate ... Analyze data using Excel and other tools * Cross-train on departmental functions and contribute to ...

Morris and Dickson

Chargeback Specialist

Shreveport, LA · On-site

Role Overview As a Chargeback Specialist , you'll be the go-to expert for maintaining accurate ... Analyze data using Excel and other tools * Cross-train on departmental functions and contribute to ...

Ascension

Charge Analyst

Bastrop, TX · Remote

$26.11/hr

Analyze, update, and coordinate charge master activities using clinical and coding expertise to ensure complete compliance and eliminate billing inconsistencies. * Cross-Functional Collaboration:

OhioHealth

Charge Analyst

Columbus, OH · On-site

Day Scheduled Weekly Hours : 40 Department Charge Analysis Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive ...

Ohio Health

Day Scheduled Weekly Hours : 40 Department Charge Analysis Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive ...

Topstep

Manager Chargeback Recovery

Omaha, NE · On-site +1

$100K - $107K/yr

Summary The Manager, Chargeback Recovery owns the end-to-end execution of Topstep's chargeback ... Strong analytical skills and a data-driven work style; proficiency in SQL, Excel, or comparable ...

Upsher-Smith

Sr. Chargeback Coordinator

Maple Grove, MN · On-site

$52K - $70K/yr

Analyze regularly the customer master file to identify and correct duplicates or other records to ... Chargeback function. Education & Experience Requirements * A High School diploma and 5 years of ...

Topstep

Manager Chargeback Recovery

Omaha, NE · On-site

$100K - $107K/yr

Summary The Manager, Chargeback Recovery owns the end-to-end execution of Topstep's chargeback ... Strong analytical skills and a data-driven work style; proficiency in SQL, Excel, or comparable ...

Baptistjax

The Revenue Integrity Charge Reconciliation Analyst is tasked with working with the assigned service lines' Charge Advocates and providing support to the Charge Advocates. The candidate will be ...

Topstep

Manager, Chargeback Recovery

Chicago, IL · On-site +1

$100K - $107K/yr

Summary The Manager, Chargeback Recovery owns the end-to-end execution of Topstep's chargeback ... Strong analytical skills and a data-driven work style; proficiency in SQL, Excel, or comparable ...

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Chargeback Analyst information

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How much do chargeback analyst jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for chargeback analyst in the United States is $29.04, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $34.38 per hour, depending on experience, location, and employer.

What is a chargeback analyst?

A Chargeback Analyst is a financial professional responsible for investigating and resolving chargeback claims, which occur when a customer disputes a transaction with their bank or credit card provider. They analyze transaction records, communicate with merchants and banks, and gather supporting documentation to determine the validity of each claim. Their goal is to minimize financial losses for their organization by ensuring that chargeback cases are handled efficiently and accurately. They also help identify patterns of fraud or errors and recommend process improvements to reduce future chargebacks.

What is the difference between Chargeback Analyst vs Fraud Analyst?

AspectChargeback AnalystFraud Analyst
Required CredentialsBanking certifications, knowledge of payment processingCybersecurity certifications, fraud detection training
Work EnvironmentFinancial institutions, e-commerce companiesBanking, finance, e-commerce, security firms
Employer & Industry UsagePayment processors, banks, merchantsFinancial institutions, online retailers, security agencies
Common Search & ComparisonYesYes

While both roles involve financial security and transaction analysis, a Chargeback Analyst primarily handles disputes related to payment reversals, whereas a Fraud Analyst focuses on detecting and preventing fraudulent activities. The roles often overlap in financial institutions and e-commerce, but each has distinct responsibilities and skill sets.

What are some common challenges faced by chargeback analysts and how can they be addressed?

Chargeback Analysts often encounter challenges such as managing high volumes of dispute cases, keeping up with changing card network regulations, and effectively communicating with both merchants and customers. To address these, it's important to stay organized, leverage chargeback management software, and regularly participate in industry training. Building strong cross-functional relationships with fraud prevention and customer service teams also helps streamline the investigation and resolution process.

What is a chargeback analyst?

A chargeback analyst is responsible for evaluating disputed credit card transactions. In this job, your duties are to investigate disputes, look for documentation of a purchase, determine whether there was fraud, and validate the chargeback if appropriate. You also work with merchants and card providers to ensure their record-keeping systems are adequate. The qualifications for a career as a chargeback analyst are a bachelor’s degree in finance and up to three years of experience working in the finance industry. Additionally, you need strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a chargeback analyst?

To excel as a Chargeback Analyst, you need a solid understanding of payment processing, financial regulations, and dispute resolution, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, payment gateways, and data analysis tools like Excel is typically required. Attention to detail, problem-solving ability, and strong communication skills help you investigate cases and collaborate with merchants or customers. These skills are crucial for minimizing financial losses and ensuring compliance in a fast-paced financial environment.

How much does a chargeback analyst make?

A chargeback analyst typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires familiarity with payment processing systems and dispute management tools.
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Chargeback Analyst jobs near you
Infographic showing various Chargeback Analyst job openings in the United States as of July 2026, with employment types broken down into 66% Full Time, 4% Part Time, and 30% Contract. Highlights an 61% Physical, 5% Hybrid, and 34% Remote job distribution, with an average salary of $60,411 per year, or $29 per hour.

Chargeback Specialist

Morris and Dickson

Shreveport, LA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

About Us
Morris & Dickson is a leading pharmaceutical distribution company dedicated to serving independent pharmacies with reliability, integrity, and innovation. With over 180 years of experience, we take pride in delivering life-saving medications while upholding the highest compliance and safety standards. Join a dynamic team where your work directly impacts public health and safety.
Role Overview
As a Chargeback Specialist, you'll be the go-to expert for maintaining accurate contract pricing and managing chargebacks. This role is all about precision, organization, and collaboration. You'll work closely with manufacturers, GPOs, and internal teams to ensure customers receive the correct pricing every time.
If you thrive on details, love staying organized, and have a knack for working with data, this is your chance to build a strong foundation in pricing operations and analytics. You don't need to be an Excel wizard yet, but you should have solid skills and a genuine interest in learning more. We'll help you grow!
What You'll Do
  • Maintain and update contract pricing, customer eligibility, renewals, and terminations
  • Spot and resolve pricing or data discrepancies before they become issues
  • Collaborate with manufacturers, internal teams, and GPOs for accurate updates
  • Manage a high volume of chargeback lines with speed and accuracy
  • Build and maintain strong relationships with external partners
  • Analyze data using Excel and other tools
  • Cross-train on departmental functions and contribute to process improvements
What Success Looks Like
  • You consistently deliver reliable, high-quality work
  • You meet or exceed expectations on key performance goals or metrics
  • You collaborate well with others and build strong working relationships
  • You identify and solve problems with a proactive mindset
  • You embody M&D's values in how you show up and support the team
What You'll Need to Succeed
  • Basic proficiency in Excel or Google Sheets (advanced skills a plus)
  • Experience in accounting, auditing or data analysis is helpful but not required
  • College degree preferred, ideally in Finance, Accounting, or a related field
Desired Attributes
  • Strong attention to detail and organizational skills
  • Ability to manage multiple priorities and communicate clearly
  • A proactive, team-oriented mindset and eagerness to learn
  • Clear communication skills and a collaborative mindset
  • Ability to follow structured processes and adapt to change

Comprehensive Benefits
Medical, Dental, and Vision Insurance, HRA, HSA, and FSA reimbursement accounts, Basic & Voluntary Life Insurance, Short & Long-term Disability Insurance, Paid Time Off, Paid Holidays, Fitness Program Reimbursement, Employee Assistance Program and 401K Savings Plan with a company match
Why You'll Love Working with Us
At Morris & Dickson, we are committed to empowering our employees by equipping them with the necessary tools, autonomy, and flexibility to succeed. We foster a collaborative environment where every voice is valued, and each contribution is recognized. Together, we play a vital role in supporting the essential operations of independent pharmacies nationwide.

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