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Chargeback Analyst Jobs (NOW HIRING)

MM International

Chargeback Analyst

Draper, UT · On-site

$27/hr

Chargeback Analyst Location: Draper, UT 84020 (Hybrid - Onsite Mon/Tue/Thu, Remote Wed/Fri. Transitioning to fully remote in September.) Duration: 6+ Months Pay Rate: $27/hr on W2 Key Skills:

Globalchannelmanagement

Chargeback Analyst

Draper, UT · On-site

$26 - $27/hr

Chargeback Analyst requires: * Chargeback, Merchant Dispute, Incoming Dispute, Issuing Chargeback, Outgoing Dispute, Salesforce, Zendesk, QuickBase, Excel, Google Sheets, Smart Sheets * At least 2 ...

Coloplast

Chargeback Analyst

Minneapolis, MN · On-site

$51K - $75K/yr

The Chargeback Analyst is responsible for managing indirect sales submissions process (chargebacks/tracings) for key Coloplast distributors, developing key internal and external partnerships ...

Coloplast

Chargeback Analyst

Minneapolis, MN · On-site

$51K - $75K/yr

The Chargeback Analyst is responsible for managing indirect sales submissions process (chargebacks/tracings) for key Coloplast distributors, developing key internal and external partnerships ...

Comfort Medical

Chargeback Analyst

Minneapolis, MN · On-site

$51K - $75K/yr

The Chargeback Analyst is responsible for managing indirect sales submissions process (chargebacks/tracings) for key Coloplast distributors, developing key internal and external partnerships ...

BCI Brands

Wholesale Chargeback Analyst

New York, NY · On-site

As a key liaison between customers, internal teams, and external partners, the AR Chargeback Analyst will play a critical role in safeguarding revenue, improving compliance, and driving process ...

BCI Brands

Wholesale Chargeback Analyst

New York, NY · On-site

As a key liaison between customers, internal teams, and external partners, the AR Chargeback Analyst will play a critical role in safeguarding revenue, improving compliance, and driving process ...

BCI Brands

Wholesale Chargeback Analyst

New York, NY · On-site

As a key liaison between customers, internal teams, and external partners, the AR Chargeback Analyst will play a critical role in safeguarding revenue, improving compliance, and driving process ...

Tory Burch LLC

Chargeback Analyst

Mcdonough, GA · On-site

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials ...

Vince

AR Chargeback Analyst

Manhattan, NY · On-site

$55K - $65K/yr

The AR Chargeback Analyst is responsible for analyzing, disputing, and resolving customer chargebacks, deductions, and compliance violations from wholesale accounts. This role partners closely with ...

Tory Burch

Chargeback Analyst

Mcdonough, GA

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials ...

Berkeley Research Group

Analyst, Chargeback

$115K - $130K/yr

We are seeking a Chargeback Analyst to join our Payment Operations team. This role plays a critical part in overseeing and optimizing the chargeback adjudication process. The ideal candidate will ...

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Chargeback Analyst information

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How much do chargeback analyst jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for chargeback analyst in the United States is $29.04, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $34.38 per hour, depending on experience, location, and employer.

What is a chargeback analyst?

A Chargeback Analyst is a financial professional responsible for investigating and resolving chargeback claims, which occur when a customer disputes a transaction with their bank or credit card provider. They analyze transaction records, communicate with merchants and banks, and gather supporting documentation to determine the validity of each claim. Their goal is to minimize financial losses for their organization by ensuring that chargeback cases are handled efficiently and accurately. They also help identify patterns of fraud or errors and recommend process improvements to reduce future chargebacks.

What is a chargeback analyst?

A chargeback analyst is responsible for evaluating disputed credit card transactions. In this job, your duties are to investigate disputes, look for documentation of a purchase, determine whether there was fraud, and validate the chargeback if appropriate. You also work with merchants and card providers to ensure their record-keeping systems are adequate. The qualifications for a career as a chargeback analyst are a bachelor’s degree in finance and up to three years of experience working in the finance industry. Additionally, you need strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a chargeback analyst?

To excel as a Chargeback Analyst, you need a solid understanding of payment processing, financial regulations, and dispute resolution, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, payment gateways, and data analysis tools like Excel is typically required. Attention to detail, problem-solving ability, and strong communication skills help you investigate cases and collaborate with merchants or customers. These skills are crucial for minimizing financial losses and ensuring compliance in a fast-paced financial environment.

What are some common challenges faced by chargeback analysts and how can they be addressed?

Chargeback Analysts often encounter challenges such as managing high volumes of dispute cases, keeping up with changing card network regulations, and effectively communicating with both merchants and customers. To address these, it's important to stay organized, leverage chargeback management software, and regularly participate in industry training. Building strong cross-functional relationships with fraud prevention and customer service teams also helps streamline the investigation and resolution process.

What is the difference between Chargeback Analyst vs Fraud Analyst?

AspectChargeback AnalystFraud Analyst
Required CredentialsBanking certifications, knowledge of payment processingCybersecurity certifications, fraud detection training
Work EnvironmentFinancial institutions, e-commerce companiesBanking, finance, e-commerce, security firms
Employer & Industry UsagePayment processors, banks, merchantsFinancial institutions, online retailers, security agencies
Common Search & ComparisonYesYes

While both roles involve financial security and transaction analysis, a Chargeback Analyst primarily handles disputes related to payment reversals, whereas a Fraud Analyst focuses on detecting and preventing fraudulent activities. The roles often overlap in financial institutions and e-commerce, but each has distinct responsibilities and skill sets.

How much does a chargeback analyst make?

A chargeback analyst typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires familiarity with payment processing systems and dispute management tools.
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Chargeback Analyst jobs near you
Infographic showing various Chargeback Analyst job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 89% Full Time, 6% Part Time, and 4% Contract. Highlights an 79% Physical, 7% Hybrid, and 14% Remote job distribution, with an average salary of $60,411 per year, or $29 per hour.

Chargeback Analyst

Draper, UT • On-site

MM International
See more jobs at MM Internationalexternal

$27/hr

Contractor

Re-posted 24 days ago

Job description

Position: Chargeback Analyst
Location: Draper, UT 84020 (Hybrid – Onsite Mon/Tue/Thu, Remote Wed/Fri. Transitioning to fully remote in September.)
Duration: 6+ Months
Pay Rate: $27/hr on W2

Key Skills:

  • Chargeback & Merchant Disputes
  • Incoming & Outgoing Disputes
  • Payment Card Risk Management
  • Salesforce, Zendesk, QuickBase
  • Excel, Google Sheets, Smart Sheets
  • Customer Service & Investigation

Requirements:

  • 2+ years of chargeback/payment card risk management experience
  • 2+ years of customer service experience
  • Strong analytical and investigative skills
  • Excellent communication and attention to detail
  • Ability to work independently in a fast-paced environment

Interview Process:

  • 2 rounds of 1:1 video interviews (Hiring Manager & Senior Dispute Analyst)