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Chargeback Analyst Jobs (NOW HIRING)

MM International

Chargeback Analyst

Draper, UT · On-site

$27/hr

Chargeback Analyst Location: Draper, UT 84020 (Hybrid - Onsite Mon/Tue/Thu, Remote Wed/Fri. Transitioning to fully remote in September.) Duration: 6+ Months Pay Rate: $27/hr on W2 Key Skills:

Globalchannelmanagement

Chargeback Analyst

Draper, UT · On-site

$26 - $27/hr

Chargeback Analyst requires: * Chargeback, Merchant Dispute, Incoming Dispute, Issuing Chargeback, Outgoing Dispute, Salesforce, Zendesk, QuickBase, Excel, Google Sheets, Smart Sheets * At least 2 ...

Coloplast

Chargeback Analyst

Minneapolis, MN · On-site

$51K - $75K/yr

The Chargeback Analyst is responsible for managing indirect sales submissions process (chargebacks/tracings) for key Coloplast distributors, developing key internal and external partnerships ...

Comfort Medical

Chargeback Analyst

Minneapolis, MN · On-site

$51K - $75K/yr

The Chargeback Analyst is responsible for managing indirect sales submissions process (chargebacks/tracings) for key Coloplast distributors, developing key internal and external partnerships ...

Rainbow Shops

Chargeback Analyst

Brooklyn, NY · On-site

$21 - $25/hr

<< Back to jobs list Chargeback Analyst - Brooklyn, NY Credit Card Chargeback Clerk/Expense Report Auditor Founded in 1935, Rainbow USA Inc. is a women's and children's specialty retailer based in ...

BCI Brands

AR Chargeback Analyst

Manhattan, NY · On-site

$75 - $85/hr

As a key liaison between customers, internal teams, and external partners, the AR Chargeback Analyst will play a critical role in safeguarding revenue, improving compliance, and driving process ...

Deluxe Corporation

Chargeback Analyst II

Fort Worth, TX · On-site

The Chargeback Specialist II will work all card brands (Amex/Visa/MC & Discover, Pin Debit) and ... Analyze information to make sound decisions based on the card brands rules and regulations Benefits ...

BCI Brands

AR Chargeback Analyst

New York, NY · On-site

$26.25 - $33.25/hr

As a key liaison between customers, internal teams, and external partners, the AR Chargeback Analyst will play a critical role in safeguarding revenue, improving compliance, and driving process ...

Deluxe Corporation

Chargeback Analyst II

Fort Worth, TX · On-site

The Chargeback Specialist II will work all card brands (Amex/Visa/MC & Discover, Pin Debit) and ... Analyze information to make sound decisions based on the card brands rules and regulations Benefits ...

BCI Brands

AR Chargeback Analyst

New York, NY

$26.25 - $33.25/hr

As a key liaison between customers, internal teams, and external partners, the AR Chargeback Analyst will play a critical role in safeguarding revenue, improving compliance, and driving process ...

Deluxe

Chargeback Analyst II

Fort Worth, TX · On-site

The Chargeback Specialist II will work all card brands (Amex/Visa/MC & Discover, Pin Debit) and ... Analyze information to make sound decisions based on the card brands rules and regulations Benefits ...

BCI Brands

AR Chargeback Analyst

New York, NY · On-site

$26.25 - $33.25/hr

As a key liaison between customers, internal teams, and external partners, the AR Chargeback Analyst will play a critical role in safeguarding revenue, improving compliance, and driving process ...

ttg Talent Solutions

Chargebacks Analyst

Miami, FL · Hybrid

$80K - $90K/yr

Chargebacks Analyst Location: Hybrid (4 days in-office, 1 days remote) Schedule: Monday - Friday ... This role will manage pharmaceutical chargeback activities, including validation, reconciliation ...

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How much do chargeback analyst jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for chargeback analyst in the United States is $29.04, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $34.38 per hour, depending on experience, location, and employer.

What is a chargeback analyst?

A Chargeback Analyst is a financial professional responsible for investigating and resolving chargeback claims, which occur when a customer disputes a transaction with their bank or credit card provider. They analyze transaction records, communicate with merchants and banks, and gather supporting documentation to determine the validity of each claim. Their goal is to minimize financial losses for their organization by ensuring that chargeback cases are handled efficiently and accurately. They also help identify patterns of fraud or errors and recommend process improvements to reduce future chargebacks.

What is a chargeback analyst?

A chargeback analyst is responsible for evaluating disputed credit card transactions. In this job, your duties are to investigate disputes, look for documentation of a purchase, determine whether there was fraud, and validate the chargeback if appropriate. You also work with merchants and card providers to ensure their record-keeping systems are adequate. The qualifications for a career as a chargeback analyst are a bachelor’s degree in finance and up to three years of experience working in the finance industry. Additionally, you need strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a chargeback analyst?

To excel as a Chargeback Analyst, you need a solid understanding of payment processing, financial regulations, and dispute resolution, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, payment gateways, and data analysis tools like Excel is typically required. Attention to detail, problem-solving ability, and strong communication skills help you investigate cases and collaborate with merchants or customers. These skills are crucial for minimizing financial losses and ensuring compliance in a fast-paced financial environment.

What are some common challenges faced by chargeback analysts and how can they be addressed?

Chargeback Analysts often encounter challenges such as managing high volumes of dispute cases, keeping up with changing card network regulations, and effectively communicating with both merchants and customers. To address these, it's important to stay organized, leverage chargeback management software, and regularly participate in industry training. Building strong cross-functional relationships with fraud prevention and customer service teams also helps streamline the investigation and resolution process.

What is the difference between Chargeback Analyst vs Fraud Analyst?

AspectChargeback AnalystFraud Analyst
Required CredentialsBanking certifications, knowledge of payment processingCybersecurity certifications, fraud detection training
Work EnvironmentFinancial institutions, e-commerce companiesBanking, finance, e-commerce, security firms
Employer & Industry UsagePayment processors, banks, merchantsFinancial institutions, online retailers, security agencies
Common Search & ComparisonYesYes

While both roles involve financial security and transaction analysis, a Chargeback Analyst primarily handles disputes related to payment reversals, whereas a Fraud Analyst focuses on detecting and preventing fraudulent activities. The roles often overlap in financial institutions and e-commerce, but each has distinct responsibilities and skill sets.

How much does a chargeback analyst make?

A chargeback analyst typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires familiarity with payment processing systems and dispute management tools.
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Chargeback Analyst jobs near you
Infographic showing various Chargeback Analyst job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 80% Physical, 8% Hybrid, and 12% Remote job distribution, with an average salary of $60,411 per year, or $29 per hour.

Chargeback Analyst

Saint Petersburg, FL • On-site

Lenmar Consulting Inc
501 - 1,000 employees
Learn more about Lenmar Consulting Incexternal

$20/hr

Other

Posted 5 days ago

Job description

Chargeback Analyst

Contract - 4 months

St. Petersburg, FL - Remote 100%

Rate: $20/hr w2 no benefits


Job Brief:

The Chargeback Analyst I - Temp is responsible for processing incoming fraud and/or non-fraud cardholder dispute cases.

Primary duties include researching and resolving cardholder claims of fraud and/or error, processing of Chargebacks and funds recovery while complying with card association and regulatory guidelines and timeframes. Chargeback Analyst I is also responsible for mitigating loss, maintaining a high level of productivity and accuracy while providing the highest level of service to cardholders and credit unions. Responsibilities:

Review, research and initiate the resolution of dispute inquiries from cardholders, credit unions and internal teams.

Analyze cardholder fraud/dispute information and/or documentation received. Apply appropriate case actions within card association, regulatory and departmental guidelines. Actions include case set-up, fraud reporting and cardholder adjustments where applicable. Process Chargebacks and funds recovery within card association rules and timeframes. Analyze and interpret merchant responses for appropriate next steps, including Arbitration and Compliance. Manage dispute case through applicable cycles up to and including final resolution.

Maintain accurate case files including documentation and case notations while ensuring timely actions throughout. Generate cardholder letters/correspondence as needed to ensure compliance with regulatory and card association requirements. Pay attention to details in all actions to mitigate financial losses. Interpret changes to dispute resolution rules as mandated by card associations. Keep informed on product enhancements, system changes, and compliance issues. Service inbound/outbound cardholder and credit union calls or inquiries related to dispute cases received. Monitor and trouble shoot daily workflow and make recommendations to management based upon volumes and trends. Regular and reliable attendance is essential. Perform other duties as assigned.

Requirements:

High School Diploma or GED required.

Associates Degree in a related field or equivalent combination of education and/or experience preferred

One (1) year customer service experience required.

Minimum one (1) year working in payments preferred.

General knowledge of card Brand (Visa, Client, Client, Discover etc.) processing preferred.

Ability to work both independently and in a team environment.

Ability to communicate effectively in both verbal and written formats and give presentations utilizing various audio visual support aids.

Excellent reading comprehension and problem-solving skills needed with attention to detail.

Excellent organizational, time management and quantitative skills with the ability to handle multiple activities simultaneously and within a fast-paced environment.

Ability to exercise discretion and good judgment in making decisions.

Proficiency in word processing and spreadsheet computer software applications.

Ability to maintain confidentiality of materials handled.

Ability to be flexible and work under high pressure in a complex environment.

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