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Flex Chargeback Analyst Jobs (NOW HIRING)

Flex

Fraud Risk Management Lead

Flex is building the AI-native private bank for business owners . We're re-architecting the entire ... Dispute, chargeback & recovery: own the analytical view of dispute resolution patterns; identify ...

Flex

Fraud Risk Management Lead

Concord, NC · Remote

Flex is building the AI-native private bank for business owners . We're re-architecting the entire ... Dispute, chargeback & recovery: own the analytical view of dispute resolution patterns; identify ...

Nalley Consulting

Procurement Analyst - Mid

Miami, FL · On-site

Document all chargeback activities in the centralized license and services ledger to support ... Flex time * Company-paid short-term disability, long-term disability, and life insurance. Powered ...

Nalley Consulting

Procurement Manager - Mid

Doral, FL · On-site

Document all chargeback activities in the centralized license and services ledger to support ... Strong negotiation and financial analysis skills are required to optimize procurement decisions.

Nalley Consulting

Procurement Manager - Mid

Miami, FL · On-site

Document all chargeback activities in the centralized license and services ledger to support ... Strong negotiation and financial analysis skills are required to optimize procurement decisions.

IQVIA

Engagement Mgr

New Providence, NJ

... Flex, Powered by N, Gross to Net) to advise clients on best practices within the life sciences ... Medicaid Master Data Management Chargebacks Government Pricing Testing Managed Care Contracting ...

bestway

Corporate Accountant

Richardson, TX · On-site

$60K - $65K/yr

Credit Card Disputes & Chargeback's * Asset and Liability Reconciliations including: Pre-Paid ... G&A review and analysis (periodic and quarterly) * Process and record Daily Bank Transfer; ReconNet ...

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Flex Chargeback Analyst information

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$17

$29

$41

How much do flex chargeback analyst jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for flex chargeback analyst in the United States is $29.04, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $34.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Flex Chargeback Analyst, and why are they important?

To thrive as a Flex Chargeback Analyst, you need a solid understanding of financial transactions, chargeback processes, and data analysis, often supported by a degree in finance, accounting, or a related field. Familiarity with chargeback management systems, payment processing platforms, and Excel or similar data analysis tools is typically required. Strong attention to detail, analytical thinking, and effective communication skills help you investigate disputes and collaborate across departments. These competencies ensure accurate resolution of chargebacks, protection against fraud, and maintenance of financial integrity for the organization.

What is the difference between Flex Chargeback Analyst vs Credit Analyst?

AspectFlex Chargeback AnalystCredit Analyst
Required CredentialsTypically requires a bachelor's degree in finance, accounting, or related field; certifications like CAC or CFE are a plusUsually requires a bachelor's degree in finance, economics, or business; certifications like CFA or CPA are common
Work EnvironmentWorks in finance or accounting departments, often in corporate or financial services settingsWorks in banking, lending institutions, or financial services
Employer & Industry UsageUsed by companies handling chargebacks, refunds, and dispute resolution in payment processingUsed by banks and lenders to assess creditworthiness and manage credit risk

The Flex Chargeback Analyst focuses on resolving payment disputes and chargebacks, while the Credit Analyst evaluates credit risk for lending decisions. Both roles require financial knowledge and analytical skills but serve different functions within the financial industry.

What are Flex Chargeback Analysts?

Flex Chargeback Analysts are professionals who manage and investigate chargeback disputes for companies that use flexible payment or billing systems. They review transaction data, communicate with merchants and customers, and ensure compliance with payment network rules. Their goal is to identify fraudulent or erroneous chargebacks, gather evidence, and help resolve disputes efficiently to minimize financial losses for the company. They often work closely with finance, risk management, and customer service teams. Strong analytical skills and knowledge of payment processing are essential in this role.

What are some common challenges faced by Flex Chargeback Analysts, and how can they be addressed?

Flex Chargeback Analysts often encounter challenges such as managing high volumes of chargeback cases within tight deadlines and dealing with incomplete or unclear transaction information. Staying organized, leveraging automation tools, and maintaining clear communication with internal teams and external partners can help address these issues. Additionally, staying updated on industry regulations and best practices ensures accurate dispute resolutions and helps prevent future chargebacks. Collaboration with customer service and finance departments is also key to gathering necessary documentation and streamlining the process.
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Flex Chargeback Analyst jobs near you
Infographic showing various Flex Chargeback Analyst job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 81% Physical, 8% Hybrid, and 11% Remote job distribution, with an average salary of $60,411 per year, or $29 per hour.
Model N (Revenue Management / Pricing & Contracting)

Model N (Revenue Management / Pricing & Contracting)

Apex 2000

Pittsburgh, PA

Other

Posted 10 days ago

Job description

This aligns with AMS/support models typically used in Life Sciences programs (Run & Maintain, SLA-driven operations, continuous improvement)

Key Responsibilities1. Application Support & Maintenance
  • Provide L2/L3 support for Model N modules (Pricing, Rebates, Contracts, Chargebacks).
  • Analyze, triage, and resolve incidents, service requests, and defects within SLA timelines.
  • Perform root cause analysis (RCA) and implement preventive fixes.
  • Manage batch jobs, data issues, and interface failures.
2. Techno-Functional Analysis
  • Understand business processes (Commercial Ops, Pricing, Contracting, GTN).
  • Translate business requirements into functional and technical specifications.
  • Perform configuration, data validation, and impact analysis for enhancements.
  • Work with offshore/onshore teams for resolution and delivery.
3. Stakeholder & Vendor Collaboration
  • Act as liaison between business users, IT teams, and Model N/vendor teams.
  • Facilitate requirement discussions, defect triage calls, and release planning.
  • Ensure alignment with business priorities and compliance needs.
4. Data & Reporting
  • Support data reconciliation, validation, and reporting in Model N.
  • Work on SQL queries, data fixes, and reporting tools (Power BI/Spotfire if needed).
  • Assist with financial metrics such as rebates, chargebacks, and contract performance.
5. Release & Change Management
  • Participate in release cycles, testing (SIT/UAT), and deployment activities.
  • Support regression testing and automation efforts.
  • Maintain documentation, knowledge base, SOPs.
6. Compliance & Life Sciences Context
  • Ensure adherence to regulatory and compliance standards (e.g., GxP, SOX where applicable).
  • Support audit readiness and documentation for validated systems.
  • Work within controlled environments involving commercial/pharma operations.
Required Skills & ExperienceExperience
  • 10 years of IT experience in Life Sciences / Pharma domain
  • Hands-on experience in Model N (Revenue Management, Flex, or similar)
  • Experience in Application Support / AMS model
Functional Skills
  • Strong understanding of:
    • Pricing & Contracting
    • Rebates / Chargebacks
    • Gross-to-Net (GTN) processes
  • Knowledge of pharma commercial operations
Technical Skills
  • Interface & integration understanding (ETL, APIs)
  • Tools: Jira, ServiceNow, ALM for incident/change tracking
Soft Skills
  • Strong communication and client-facing skills
  • Ability to work in global delivery model (onsite offshore coordination)
  • Problem-solving mindset with attention to detail

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