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Flex Chargeback Analyst Jobs (NOW HIRING)

... Flex, Powered by N, Gross to Net) to advise clients on best practices within the life sciences ... Medicaid Master Data Management Chargebacks Government Pricing Testing Managed Care Contracting ...

Credit Card Disputes & Chargeback's * Asset and Liability Reconciliations including: Pre-Paid ... G&A review and analysis (periodic and quarterly) * Process and record Daily Bank Transfer; ReconNet ...

Corporate Accountant

Richardson, TX · On-site

$60K - $65K/yr

Credit Card Disputes & Chargeback's * Asset and Liability Reconciliations including: Pre-Paid ... G&A review and analysis (periodic and quarterly) * Process and record Daily Bank Transfer; ReconNet ...

Credit Card Disputes & Chargeback's * Asset and Liability Reconciliations including: Pre-Paid ... G&A review and analysis (periodic and quarterly) * Process and record Daily Bank Transfer; ReconNet ...

Business Architect

Myrtle Point, OR · On-site

$57 - $74/hr

Mentor Analysts, Senior Analysts, and Lead Analysts * Participate in the recruiting process as ... chargebacks, purchase-based rebates, utilization-based rebates) * Experience with Model N Flex or ...

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Flex Chargeback Analyst information

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How much do flex chargeback analyst jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for flex chargeback analyst in the United States is $29.04, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $34.38 per hour, depending on experience, location, and employer.

What does a chargeback analyst do?

A chargeback analyst reviews and investigates disputed transactions to determine the validity of chargeback claims. They analyze transaction data, communicate with banks and merchants, and implement strategies to prevent fraud and reduce financial losses, often using specialized software and industry knowledge. The role requires attention to detail and understanding of payment processing systems.

What are the key skills and qualifications needed to thrive as a Flex Chargeback Analyst, and why are they important?

To thrive as a Flex Chargeback Analyst, you need a solid understanding of financial transactions, chargeback processes, and data analysis, often supported by a degree in finance, accounting, or a related field. Familiarity with chargeback management systems, payment processing platforms, and Excel or similar data analysis tools is typically required. Strong attention to detail, analytical thinking, and effective communication skills help you investigate disputes and collaborate across departments. These competencies ensure accurate resolution of chargebacks, protection against fraud, and maintenance of financial integrity for the organization.

What is the difference between Flex Chargeback Analyst vs Credit Analyst?

AspectFlex Chargeback AnalystCredit Analyst
Required CredentialsTypically requires a bachelor's degree in finance, accounting, or related field; certifications like CAC or CFE are a plusUsually requires a bachelor's degree in finance, economics, or business; certifications like CFA or CPA are common
Work EnvironmentWorks in finance or accounting departments, often in corporate or financial services settingsWorks in banking, lending institutions, or financial services
Employer & Industry UsageUsed by companies handling chargebacks, refunds, and dispute resolution in payment processingUsed by banks and lenders to assess creditworthiness and manage credit risk

The Flex Chargeback Analyst focuses on resolving payment disputes and chargebacks, while the Credit Analyst evaluates credit risk for lending decisions. Both roles require financial knowledge and analytical skills but serve different functions within the financial industry.

How much does a chargeback analyst make?

A chargeback analyst typically earns between $40,000 and $70,000 annually, depending on experience, location, and the employer. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries, often with opportunities for bonuses and overtime.

What are Flex Chargeback Analysts?

Flex Chargeback Analysts are professionals who manage and investigate chargeback disputes for companies that use flexible payment or billing systems. They review transaction data, communicate with merchants and customers, and ensure compliance with payment network rules. Their goal is to identify fraudulent or erroneous chargebacks, gather evidence, and help resolve disputes efficiently to minimize financial losses for the company. They often work closely with finance, risk management, and customer service teams. Strong analytical skills and knowledge of payment processing are essential in this role.

What do you need to be a chargeback analyst?

A chargeback analyst typically needs strong analytical skills, attention to detail, and experience with payment processing systems and fraud detection tools. A background in finance, customer service, or related fields is often preferred, along with knowledge of industry regulations and sometimes relevant certifications. Proficiency in data analysis and communication skills are also important for success in this role.

How to become a chargeback analyst?

To become a chargeback analyst, candidates typically need a high school diploma or equivalent, with some roles preferring a bachelor's degree in finance, accounting, or a related field. Relevant skills include attention to detail, knowledge of payment processing systems, and familiarity with dispute management tools. Gaining experience in finance, customer service, or fraud prevention can also improve prospects for this role.

What are some common challenges faced by Flex Chargeback Analysts, and how can they be addressed?

Flex Chargeback Analysts often encounter challenges such as managing high volumes of chargeback cases within tight deadlines and dealing with incomplete or unclear transaction information. Staying organized, leveraging automation tools, and maintaining clear communication with internal teams and external partners can help address these issues. Additionally, staying updated on industry regulations and best practices ensures accurate dispute resolutions and helps prevent future chargebacks. Collaboration with customer service and finance departments is also key to gathering necessary documentation and streamlining the process.
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Engagement Mgr - Global Pricing and Contracting

Engagement Mgr - Global Pricing and Contracting

IQVIA, Inc.

New Providence, NJ • On-site

Full-time

Re-posted 11 days ago


IQVIA rating

8.1

Company rating: 8.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

56th of 210 rated it services


Job description

Job Overview
During project assignments, works closely with Principal/Engagement Manager, serving as a key contributor to client engagements, with a focus on client satisfaction and delivery quality.
Considered to be a Subject Matter Expert (SME) within one or more specific functional or technical workstreams (e.g., Medicaid, Master Data Management, Chargebacks, Government Pricing, Testing, Managed Care Contracting, Commercial Contracting, Integration Development, Report Development, Historical Data Conversion, Direct / Indirect Sales, etc.) and demonstrates their knowledge and experience on both client engagements as well as on internal initiatives (trainings, development programs, industry updates and advancements, etc.) where their guidance and input is sought after.
Leverages experience with the Software design lifecycle (SDLC) and revenue management software systems (Flex, Powered by N, Gross to Net) to advise clients on best practices within the life sciences industry and capable of navigating and troubleshooting application issues with little to no oversight.
Often leads client-facing presentations, requirement gathering workshops, and prepares and conducts streamlined training sessions. May oversee one or more resources within a workstream, providing guidance and managing team deliverables along with successful completion of owned assignments.
Responsibilities
• Serves as primary owner of one or more project areas or workstreams, focusing on client satisfaction and delivery quality.
• Leads workstreams / projects to ensure efficient and quality deliverables.
• Serves as lead solutions-based expert applying consultative problem-solving skills.
• On a small-to-mid scale project, acts as Overall Lead, or Functional/Technical Workstream Lead (e.g., Purchase Based Contracts, Utilization Based Contracts, Master Data Management, Integrations, Test Lead, etc.).
• On a large-scale project, act as sub-Workstream Lead (e.g., Workstream Test Lead, Contract Modeling Lead, Cutover Lead).
• Supports engagement timelines to ensure practice targets are achieved.
• Provides advice and leadership to clients to deliver solutions and provide value.
• Participates in proposal development and delivery.
• Represents IQVIA positively through strong performance and professional interactions, including participation in Thought Leadership activities (expertise requests, conference attendance, writing blogs and white papers).
• Manages one or more resources and provides guidance and support for junior team members during client engagements.
• Provides mentorship for one or more junior resources outside of client engagements and provides valuable input to program leadership.
Qualifications
• Bachelor's Degree Req
• Master's Degree (MBA) Pref, PMP certification a plus
• 4-7 years of experience in the pharmaceutical/healthcare/life sciences or consulting industry
• Expertise in at least one or more of (but not limited to) the following, along with knowledge of others in this list:
• Medicaid
• Master Data Management
• Chargebacks
• Government Pricing
• Testing
• Managed Care Contracting
• Commercial Contracting
• Integration Development
• Report Development
• Historical Data Conversion
• Direct / Indirect Sales
• Exemplary client-facing delivery skills with the ability to lead workshops, identify pain points, troubleshoot issues and determine solutions.
• Has broad knowledge of the pharmaceutical/healthcare/life sciences industry
• Works willingly and effectively with others in and across the organization to accomplish team goals.
• Knowledge and understanding of one or more key workstreams within pricing and contracting.
• Experience with revenue management software systems (Flex, Powered by N, Gross to Net) and best practices, related to one or more functional areas.
• Demonstrates strategic thinking and advanced analytical skills.
• Excellent interpersonal skills including valuing the opinions of others and encouraging of knowledge sharing.
• Able to self-manage and prioritize tasks as well as oversee the deliverables of other team members.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role, when annualized, is $102,200.00 - $284,700.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

What IQVIA employees say

Pay

Benefits

Hours and flexibility

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About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US