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Exceptions Analyst Jobs (NOW HIRING)

EXCEPTIONS ANALYST Department: Synergy Location: Hybrid (In-office Tuesday, Wednesday, and Thursday) Wage: $15.75 + Performance bonus Overview The purpose of an Exceptions Specialist is to look into ...

EXCEPTIONS ANALYST Department: Synergy Location: Hybrid (In-office Tuesday, Wednesday, and Thursday) Wage: $15.75 + Performance bonus Overview The purpose of an Exceptions Specialist is to look into ...

Capturis - Exceptions Invoice Analyst

Mandan, ND · Hybrid

$44K - $59K/yr

Invoice Analyst When you join Capturis , you're joining a team that's been rooted in Mandan, ND for more than 25 years. As part of the Conservice family, the nation's leading utility management ...

Capturis - Exceptions Invoice Analyst

Logan, UT · On-site

$41K - $55K/yr

Invoice Analyst When you join Capturis , you're joining a team that's been rooted in Mandan, ND for more than 25 years. As part of the Conservice family, the nation's leading utility management ...

Monday - Friday | Full-Time Position Summary The Healthcare Revenue Integrity Analyst is responsible for reviewing, analyzing, and resolving billing edits, charge review exceptions, and revenue cycle ...

Accounts Payable Analyst

Houston, TX · On-site

$21.38 - $24.75/hr

Investigate payment exceptions and determine root causes of processing errors. * Partner with ... Utilize SAP and Excel to analyze transaction data, identify trends, and support process ...

Posted today

The ideal candidate demonstrates consistent problem-solving judgement, strong analytical skills, and an eagerness and willingness to constantly improve. The Inventory Exceptions Specialist will work ...

... exceptions. Analyze and document current disposition business processes to identify root cause of error that prevent dispositions from updating properly to the Criminal History Repository. Update ...

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Exceptions Analyst information

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$35.5K

$99.2K

$127K

How much do exceptions analyst jobs pay per year?

As of Sep 13, 2026, the average yearly pay for exceptions analyst in the United States is $99,157.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,000.00 and $126,500.00 per year, depending on experience, location, and employer.

What does an exceptions analyst do?

An Exceptions Analyst is responsible for identifying, analyzing, and resolving discrepancies or anomalies in financial transactions, data processing, or operational workflows. They investigate exceptions, determine root causes, and collaborate with internal teams to implement corrective actions. Their goal is to minimize errors, maintain compliance, and improve efficiency within an organization’s financial or operational processes. Strong analytical skills, attention to detail, and proficiency in relevant software are essential for this role.

What are the key skills and qualifications needed to thrive as an exceptions analyst?

To excel as an Exceptions Analyst, you should have strong analytical skills, keen attention to detail, and a background in finance, business administration, or a related field. Familiarity with transaction processing systems, Microsoft Excel, and specialized workflow management software—such as SAP, Oracle, or banking platforms—is often required. Outstanding problem-solving abilities, effective communication, and strong organizational skills help distinguish top performers in this position. These skills are essential for accurately identifying, investigating, and resolving discrepancies to maintain smooth business operations and compliance.

What are some common challenges faced by exceptions analysts and how are they addressed?

Exceptions Analysts often encounter complex financial or operational discrepancies that require prompt investigation and resolution, which can be challenging when working with large volumes of data and tight deadlines. Collaboration with cross-functional teams—including operations, IT, and compliance—is often necessary to trace root causes and implement corrective actions. Successful analysts develop strong organizational habits, leverage advanced reporting tools, and stay proactive in communicating with stakeholders to efficiently resolve issues. Employers typically provide structured training and ongoing support to help new team members adapt to these challenges. Over time, mastering these processes can open up opportunities for advancement into senior analyst or supervisory roles.

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What are popular job titles related to Exceptions Analyst jobs?

For Exceptions Analyst jobs, the most frequently searched job titles are:

Infographic showing various Exceptions Analyst job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 88% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 80% Physical, 7% Hybrid, and 13% Remote job distribution, with an average salary of $99,157 per year, or $47.7 per hour.

Exceptions Analyst

Logan, UT • On-site

Conservice
Utilities • 1 - 5K employees

Full-time

Posted 10 days ago


Conservice rating

7.2

Company rating: 7.2 out of 10

Based on 60 frontline employees who took The Breakroom Quiz


Job description

EXCEPTIONS ANALYST
Department: Synergy
Location: Hybrid (In-office Tuesday, Wednesday, and Thursday)
Wage: $15.75 + Performance bonus
Overview
The purpose of an Exceptions Specialist is to look into abnormalities that appear on our client's bills. As a Utility Expert you will learn to decipher when meter reads and other information on the bills seems to be out of the ordinary. You will be a part of a team that has the potential to make a big impact on our clients. For example, in 2022 we were able to save our clients a combined total of $2,381,327.63!!!
Responsibilities
As an Exceptions Specialist, you will:
  • Research and resolve anomalies in utility provider bills.
  • Communicate with utility providers and clients through email and on the phone.
  • Determine the best course of action to resolve issues and contacting the necessary party.
  • Detect inefficient processes and find innovative solutions
  • Medium phone usage-outbound calls with providers and clients, 25% of your day.

Qualifications
  • Attention to detail
  • Ability to explain complex ideas, both verbally and written, using clear, professional language
  • Ability to prioritize time well and push yourself to consistently achieve higher goals
  • Problem-solving skills - ability to independently use the resources and tools provided to you
  • Comfortable using a computer, Google Drive, and Excel
  • Committed to quickly learning and adapting to new computer software
  • Ability to meet deadlines

As an Exceptions Specialist, you will also be eligible for performance-based bonuses.
Education & Experiences
  • High School diploma or equivalent

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