In addition, the Exception Processing Specialist is responsible for performing daily duties in an efficient, accurate, and timely manner. Employee must have a good knowledge of banking operations and ...
In addition, the Exception Processing Specialist is responsible for performing daily duties in an efficient, accurate, and timely manner. Employee must have a good knowledge of banking operations and ...
In addition, the Exception Processing Specialist is responsible for performing daily duties in an efficient, accurate, and timely manner. Employee must have a good knowledge of banking operations and ...
In addition, the Exception Processing Specialist is responsible for performing daily duties in an efficient, accurate, and timely manner. Employee must have a good knowledge of banking operations and ...
SUMMARY The Item Exceptions Processing Specialist supports daily exception processing activities for both consumer and commercial banking operations. This role is responsible for handling ...
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SUMMARY The Item Exceptions Processing Specialist supports daily exception processing activities for both consumer and commercial banking operations. This role is responsible for handling ...
Utilities Exception Processing Associate Manager | Chesapeake, VA | Onsite | 6-Month Contract
Chesapeake, VA · On-site
Sutherland is seeking a Utilities Exception Processing Associate Manager who will be responsible for managing end-to-end utilities exception processing services. The role combines operational ...
Utilities Exception Processing Associate Manager | Chesapeake, VA | Onsite | 6-Month Contract
Chesapeake, VA · On-site
Sutherland is seeking a Utilities Exception Processing Associate Manager who will be responsible for managing end-to-end utilities exception processing services. The role combines operational ...
Exception Item Processor I
Claremore, OK · On-site
Someone responsible for working daily exception items and the ability to make decisions on accounts while adhering to policies and procedures. Someone responsible for delivering excellent customer ...
Exception Item Processor I
Claremore, OK · On-site
Someone responsible for working daily exception items and the ability to make decisions on accounts while adhering to policies and procedures. Someone responsible for delivering excellent customer ...
Exception Item Processor I
$13.50 - $17.50/hr
Someone responsible for working daily exception items and the ability to make decisions on accounts while adhering to policies and procedures. Someone responsible for delivering excellent customer ...
Exception Item Processor I
$13.50 - $17.50/hr
Someone responsible for working daily exception items and the ability to make decisions on accounts while adhering to policies and procedures. Someone responsible for delivering excellent customer ...
Manage utilities exception processing services * Oversee utilities service terminations and transfers including validation, documentation, and final bill reconciliation * Act as primary liaison with ...
Manage utilities exception processing services * Oversee utilities service terminations and transfers including validation, documentation, and final bill reconciliation * Act as primary liaison with ...
Utilities Exception Processing Associate Manager | Chesapeake, VA | Onsite | 6-Month Contract
Chesapeake, VA · On-site
Manage utilities exception processing services * Oversee utilities service terminations and transfers including validation, documentation, and final bill reconciliation * Act as primary liaison with ...
Utilities Exception Processing Associate Manager | Chesapeake, VA | Onsite | 6-Month Contract
Chesapeake, VA · On-site
Manage utilities exception processing services * Oversee utilities service terminations and transfers including validation, documentation, and final bill reconciliation * Act as primary liaison with ...
Exception Item Processor I
Claremore, OK · On-site
$13.50 - $17.50/hr
Someone responsible for working daily exception items and the ability to make decisions on accounts while adhering to policies and procedures. Someone responsible for delivering excellent customer ...
Exception Item Processor I
Claremore, OK · On-site
$13.50 - $17.50/hr
Someone responsible for working daily exception items and the ability to make decisions on accounts while adhering to policies and procedures. Someone responsible for delivering excellent customer ...
... exception processes to better architect the desk for scalability and improved SLAs. • Collaborate with product development team to ensure underwriting guidelines, including proprietary loan ...
... exception processes to better architect the desk for scalability and improved SLAs. • Collaborate with product development team to ensure underwriting guidelines, including proprietary loan ...
Assists in exception processing, including Insurance requirements, updated financial statements, credit reports, rent rolls, and other financial information to maintain the servicing file.
Assists in exception processing, including Insurance requirements, updated financial statements, credit reports, rent rolls, and other financial information to maintain the servicing file.
Exception Management Analyst
San Francisco, CA · On-site
$80K - $130K/yr
From startups to publicly traded companies, Finix processes tens of billions of dollars annually ... The Exception Management Analyst is a critical member of Finix's Finance team and will work closely ...
Exception Management Analyst
San Francisco, CA · On-site
$80K - $130K/yr
From startups to publicly traded companies, Finix processes tens of billions of dollars annually ... The Exception Management Analyst is a critical member of Finix's Finance team and will work closely ...
Exception Specialist
Greenville, SC · On-site
$12.37 - $16.70/hr
The Exception Specialist I position is responsible for the accurate fulfillment and approval ... Participates in the denial and appeal process under supervision. * Assists in conducting ...
Exception Specialist
Greenville, SC · On-site
$12.37 - $16.70/hr
The Exception Specialist I position is responsible for the accurate fulfillment and approval ... Participates in the denial and appeal process under supervision. * Assists in conducting ...
Pega developer - ONLY GC or USC
Saint Louis, MO · On-site
$54.75 - $71.75/hr
Position requires extensive integration of Exception Processing systems and products with several back-end debit processing applications and components. Troubleshoot, resolve, and communicate product ...
Pega developer - ONLY GC or USC
Saint Louis, MO · On-site
$54.75 - $71.75/hr
Position requires extensive integration of Exception Processing systems and products with several back-end debit processing applications and components. Troubleshoot, resolve, and communicate product ...
Exception Line Lead - 2nd Shift
Bolingbrook, IL · On-site
$16.50 - $21/hr
Exception Lane Specialist Lead - 2nd Shift The Warehouse team is seeking an Exception Lane ... Work as part of a team to ensure efficiency when processing orders * Train new and existing team ...
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Exception Line Lead - 2nd Shift
Bolingbrook, IL · On-site
$16.50 - $21/hr
Exception Lane Specialist Lead - 2nd Shift The Warehouse team is seeking an Exception Lane ... Work as part of a team to ensure efficiency when processing orders * Train new and existing team ...
Exception Management Analyst
$80K - $130K/yr
From startups to publicly traded companies, Finix processes tens of billions of dollars annually ... The Exception Management Analyst is a critical member of Finix's Finance team and will work closely ...
Exception Management Analyst
$80K - $130K/yr
From startups to publicly traded companies, Finix processes tens of billions of dollars annually ... The Exception Management Analyst is a critical member of Finix's Finance team and will work closely ...
Billing Coordinator
Columbus, OH · On-site +1
$20 - $25/hr
This role supports the Meter-to-Cash process by reviewing billing exception memos, performing account adjustments, and ensuring compliance with tariff regulations across multiple operating states.
Billing Coordinator
Columbus, OH · On-site +1
$20 - $25/hr
This role supports the Meter-to-Cash process by reviewing billing exception memos, performing account adjustments, and ensuring compliance with tariff regulations across multiple operating states.
Billing Coordinator
Columbus, OH · On-site
$20 - $25/hr
This role supports the Meter-to-Cash process by reviewing billing exception memos, performing account adjustments, and ensuring compliance with tariff regulations across multiple operating states.
Quick apply
Billing Coordinator
Columbus, OH · On-site
$20 - $25/hr
This role supports the Meter-to-Cash process by reviewing billing exception memos, performing account adjustments, and ensuring compliance with tariff regulations across multiple operating states.
Exception Management Analyst
San Francisco, CA · On-site
$80K - $130K/yr
From startups to publicly traded companies, Finix processes tens of billions of dollars annually ... The Exception Management Analyst is a critical member of Finix's Finance team and will work closely ...
Quick apply
Exception Management Analyst
San Francisco, CA · On-site
$80K - $130K/yr
From startups to publicly traded companies, Finix processes tens of billions of dollars annually ... The Exception Management Analyst is a critical member of Finix's Finance team and will work closely ...
Exception
Mettawa, IL · On-site
$24 - $26.50/hr
... payment processing, and collections procedures. • Strong problem-solving ability with experience researching discrepancies and resolving account issues. • Excellent written and verbal ...
Quick apply
Exception
Mettawa, IL · On-site
$24 - $26.50/hr
... payment processing, and collections procedures. • Strong problem-solving ability with experience researching discrepancies and resolving account issues. • Excellent written and verbal ...
Exception Processor information
See salary details
$9.86 - $11.28
1% of jobs
$11.28 - $12.70
1% of jobs
$12.70 - $14.12
6% of jobs
$14.12 - $15.54
14% of jobs
$15.72 is the 25th percentile. Wages below this are outliers.
$15.54 - $16.96
21% of jobs
The median wage is $17.43 / hr.
$16.96 - $18.38
19% of jobs
$18.38 - $19.80
12% of jobs
$19.87 is the 75th percentile. Wages above this are outliers.
$19.80 - $21.22
11% of jobs
$21.22 - $22.64
6% of jobs
$22.64 - $24.06
5% of jobs
$24.06 - $25.48
3% of jobs
$9
$18
$25
How much do exception processor jobs pay per hour?
As of Jun 4, 2026, the average hourly pay for exception processor in the United States is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.19 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an Exception Processor, and why are they important?
To thrive as an Exception Processor, you need strong analytical skills, attention to detail, and familiarity with financial or transactional processes, often supported by a high school diploma or equivalent. Proficiency with data entry systems, workflow management software, and banking or payment processing platforms is typically required. Effective problem-solving, time management, and clear communication set exceptional performers apart in this role. These skills are crucial for accurately identifying and resolving transaction discrepancies, ensuring operational efficiency, and minimizing financial risk.
What are some common challenges Exception Processors face, and how can they be addressed?
Exception Processors often encounter challenges such as high volumes of transactions with discrepancies, tight deadlines, and the need for precise attention to detail. Managing multiple exceptions simultaneously while ensuring accuracy can be demanding, especially during peak periods. Staying organized, using workflow management tools, and maintaining clear communication with team members and other departments are effective strategies to overcome these challenges. Regular training and staying updated on company policies also help Exception Processors handle exceptions efficiently and reduce errors.
What are Exception Processors and what do they do?
Exception Processors are professionals who handle and resolve discrepancies or errors—known as 'exceptions'—that occur during business processes, such as financial transactions, data entry, or document processing. Their main role is to investigate the cause of exceptions, correct errors, and ensure that transactions are completed accurately. They often work with various departments to identify issues, implement solutions, and improve workflow efficiency. This position requires attention to detail, problem-solving skills, and familiarity with relevant software systems.
What is the difference between Exception Processor vs Data Entry Clerk?
| Aspect | Exception Processor | Data Entry Clerk |
|---|---|---|
| Required Credentials | High school diploma, basic computer skills | High school diploma or equivalent, basic computer skills |
| Work Environment | Financial, healthcare, or insurance offices | Office settings, administrative environments |
| Employer & Industry Usage | Financial institutions, insurance companies, healthcare providers |
Exception Processors focus on reviewing and resolving discrepancies or exceptions in data, often requiring analytical skills. Data Entry Clerks primarily input data into systems, emphasizing speed and accuracy. While both roles involve data handling, Exception Processors handle complex issues, whereas Data Entry Clerks focus on routine data input tasks.
More about Exception Processor jobs
What states have the most Exception Processor jobs? States with the most job openings for Exception Processor jobs include:
What job categories do people searching Exception Processor jobs look for? The top searched job categories for Exception Processor jobs are:
Job description
Employee must be responsible for researching and resolving deposit account exceptions and non-routine transactions. In addition, the Exception Processing Specialist is responsible for performing daily duties in an efficient, accurate, and timely manner. Employee must have a good knowledge of banking operations and be able to handle multiple tasks within an allotted time. Provide internal and external customer service in person or by phone. Must have a positive attitude and provide suggestions to improve working conditions.
Essential Duties
- Represent the bank in a professional, courteous manner at all times.
- Provide prompt, accurate, and efficient support to internal and external customers.
- Maintain a clean and professional work area.
- Participate in training sessions and stay updated on departmental procedures.
- Unposted DDA and GL items - review and resolve items based on account status, officer input, and bank policy.
- NSF items - review and resolve items based on account balance, officer input, and bank policy.
- Chargebacks - process items received from the Federal Reserve or identified internally.
- Positive Pay exceptions - review and correct any checks discrepancies; return checks marked for return or left undecided by the customer.
- Manual Returns - process any returns that are requested from city banks various departments
- Enter missing General Ledger descriptions accurately
- Move approved ACH credit items to the customer's requested account promptly.
- Monitor and submit all incoming and outgoing large item return notifications through the Federal Reserve
- Process debit card adjustments as needed.
- Process and close customer accounts.
- Prepare and mail off customer hold statements and DDM Statements.
- Apply monthly service charges to Small Business and Commercial accounts.
- Maintain Account Analysis services for qualified business customers.
- Issue account refunds
- Review and process all third party Verification of Deposit Systems
- Review and act upon daily Synergy reports.
- Review and Process all third Party product orders this includes: Reich & Tang and IntraFi Products
- Reconcile third-party off-balance sheet products.
- Provide support across other Deposit Operations functions as needed.
- Perform additional duties as assigned by management.
Equal Opportunity Employer/Veterans/Disabled
About City Bank
Sourced by ZipRecruiter
We come to work each day with a purpose that guides all our interactions. And, we truly value our three Fs - Faith, Family, Fun. Purpose: To use the power of relationships to help people succeed and live better Mission: We will build lasting relationships by delivering financial solutions with unrivaled customer service…one customer at a time. Vision: Our greatest achievement is when we help our stakeholders succeed – resulting in growth, profitability, and longevity for all.
Industry
Finance and insurance
Company size
501 - 1,000 Employees
Headquarters location
Lubbock, TX, US
Year founded
1941