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Exception Processor Jobs (NOW HIRING)

Someone responsible for working daily exception items and the ability to make decisions on accounts while adhering to policies and procedures. Someone responsible for delivering excellent customer ...

Expense Processor

Princeton, NJ · On-site

$60K - $65K/yr

Investigate basic match exception requests and manage to resolution * Escalate complex match exceptions to Senior Expense Processors for resolution Travel & Expense Reimbursements * Review Concur ...

Expense Processor

Princeton, NJ · On-site

$60K - $65K/yr

Investigate basic match exception requests and manage to resolution * Escalate complex match exceptions to Senior Expense Processors for resolution Travel & Expense Reimbursements * Review Concur ...

The Exception Specialist I position is responsible for the accurate fulfillment and approval ... Participates in the denial and appeal process under supervision. * Assists in conducting ...

Pega developer - ONLY GC or USC

Saint Louis, MO · On-site

$54.75 - $71.75/hr

Position requires extensive integration of Exception Processing systems and products with several back-end debit processing applications and components. Troubleshoot, resolve, and communicate product ...

Billing Coordinator

Columbus, OH · On-site +1

$20 - $25/hr

This role supports the Meter-to-Cash process by reviewing billing exception memos, performing account adjustments, and ensuring compliance with tariff regulations across multiple operating states.

Exception Role

Buffalo, NY · On-site

$20 - $23/hr

Responsibilities: • Process non-standard and complex customer transactions with accuracy and timeliness. • Review incoming requests, validate details, and complete order-related updates or ...

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Exception Processor information

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How much do exception processor jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for exception processor in the United States is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.19 per hour, depending on experience, location, and employer.

What are Exception Processors and what do they do?

Exception Processors are professionals who handle and resolve discrepancies or errors—known as 'exceptions'—that occur during business processes, such as financial transactions, data entry, or document processing. Their main role is to investigate the cause of exceptions, correct errors, and ensure that transactions are completed accurately. They often work with various departments to identify issues, implement solutions, and improve workflow efficiency. This position requires attention to detail, problem-solving skills, and familiarity with relevant software systems.

What are some common challenges Exception Processors face, and how can they be addressed?

Exception Processors often encounter challenges such as high volumes of transactions with discrepancies, tight deadlines, and the need for precise attention to detail. Managing multiple exceptions simultaneously while ensuring accuracy can be demanding, especially during peak periods. Staying organized, using workflow management tools, and maintaining clear communication with team members and other departments are effective strategies to overcome these challenges. Regular training and staying updated on company policies also help Exception Processors handle exceptions efficiently and reduce errors.

What are the key skills and qualifications needed to thrive as an Exception Processor, and why are they important?

To thrive as an Exception Processor, you need strong analytical skills, attention to detail, and familiarity with financial or transactional processes, often supported by a high school diploma or equivalent. Proficiency with data entry systems, workflow management software, and banking or payment processing platforms is typically required. Effective problem-solving, time management, and clear communication set exceptional performers apart in this role. These skills are crucial for accurately identifying and resolving transaction discrepancies, ensuring operational efficiency, and minimizing financial risk.

What is the difference between Exception Processor vs Data Entry Clerk?

AspectException ProcessorData Entry Clerk
Required CredentialsHigh school diploma, basic computer skillsHigh school diploma or equivalent, basic computer skills
Work EnvironmentFinancial, healthcare, or insurance officesOffice settings, administrative environments
Employer & Industry UsageFinancial institutions, insurance companies, healthcare providers

Exception Processors focus on reviewing and resolving discrepancies or exceptions in data, often requiring analytical skills. Data Entry Clerks primarily input data into systems, emphasizing speed and accuracy. While both roles involve data handling, Exception Processors handle complex issues, whereas Data Entry Clerks focus on routine data input tasks.

More about Exception Processor jobs
What states have the most Exception Processor jobs? States with the most job openings for Exception Processor jobs include:
Infographic showing various Exception Processor job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 2% Temporary, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $38,088 per year, or $18.3 per hour.

Exception Item Processor I

rcb

Claremore, OK • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday


Job description

At RCB Bank, we believe that every role within our organization plays a critical part in delivering exceptional service to our customers and communities. The jobs we offer reflect our commitment to building strong, meaningful relationships and maintaining the highest standards of integrity, professionalism, and customer care. We are dedicated to fostering a culture where every team member understands their purpose and impact on our mission to serve the financial needs of our customers while contributing to the economic vitality of the communities we call home.

RCB Bank is committed to creating an outstanding experience for our customers in every single interaction, and we desire to differentiate RCB Bank from the competition through exceptional standards of service. All employees, whether in person, on the phone, through email, or online are expected to conduct themselves with the utmost level of professionalism and customer service while adhering to the RCB Bank standards of service: Integrity, Reputation, Professional, Empowered, Welcome, Ownership, Action, Responsive, Relational, and Excel.

 

What we’re looking for: Someone responsible for working daily exception items and the ability to make decisions on accounts while adhering to policies and procedures. Someone responsible for delivering excellent customer service while professionally assisting customers and providing support to branch personnel to help resolve customer needs. 

What would make you a great fit:

  • You can maintain confidentiality.
  • You possess excellent phone etiquette.
  • You have excellent attention to detail and can follow procedures and analyze/solve basic and complex problems with accuracy.
  • You care about your community and have a desire to be involved.

 

What you’ll do:

  • Perform routine clerical tasks using basic research and problem solving.
  • Work with reports daily to solve account transactions in a timely manner with accuracy.  
  • Sort and route return documents from RCB Bank customers and the Federal Reserve.
  • Research, document and resolve credit reporting disputes received from various channels within specified deadlines.
  • Research, review, and document legal documents.

 

What you must have:

  • High school diploma or GED

What might set you apart:

  • Previous banking experience
  • Previous customer service experience

What you get: A fun, challenging work environment with an emphasis on family, community, and technology. RCB Bank is also committed to ensuring the health and general wellbeing of all employees by providing a wide variety of competitive benefit programs that help you achieve the best fit for your family’s needs, including the following (subject to eligibility):

  • Medical Plan
  • Prescription Drug Plan
  • Teladoc™
  • Dental Plan
  • Vision Plan
  • Flexible Spending Accounts (Healthcare & Dependent Care)
  • Life and AD&D Insurance
  • Disability Plans
  • Life Assistance Plan (EAP)
  • Multiple Supplemental Plans
  • Sick Leave
  • Paid Federal Holidays
  • Vacation and PTO
  • 401(k)
  • ESOP

What you can expect: Individuals in this position must be able to perform essential functions and physical demands within these documented working conditions with or without reasonable accommodation:

This position is in an office environment within a climate-controlled facility that can be high-traffic during peak service times. There is frequent use of the telephone, computer and other office equipment associated with this position. Individuals in this position are typically seated at their personal desk for most of the day.

The individual responsible for this role must be able to perform job functions with general supervision and work effectively as a member of a team and independently. The individual must be capable of working harmoniously with diverse personalities of co-workers, staff and customers. This position requires regular and reliable attendance and the ability to work varying hours.

 

What you might want to know about RCB Bank:

RCB Bank has been a responsible employer since 1936, standing firm on moral and ethical principles as a bank and as an employer while fulfilling our commitment to excellence. Operating with values such as integrity, respect, sincerity, and honor, RCB Bank is an equal opportunity employer, striving to hire employees who meet high standards of character, education and occupational qualifications. 

Our employees are living, working, volunteering, and giving back in the communities we serve—they are the reason our customers love banking with us! To be an RCB Bank employee is to identify the needs of our customers and our communities and to build relationships that create opportunities to meet those needs. Without the dedication of our caring, principled leaders and employees, RCB Bank could not serve as a responsible citizen of the communities we serve or provide high-quality customer service. RCB Bank is dedicated to building Relationships, contributing to our Communities, and embracing our Boldness!

RCB Bank was established in Claremore, OK, and has since grown to over $4.1 billion in total assets and over 750 employees. Our branch network covers more than 60 locations across Oklahoma and Kansas. The purpose of RCB Bank is to meet the financial needs of our communities, its businesses, and its customers. RCB Bank is a progressive bank with a commitment to each of the communities we are in, which is why so many people say, "That’s my bank!"