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Exception Processor Jobs (NOW HIRING)

Description The Exception Processing Specialist is responsible for the timely and accurate resolution of deposit account exceptions and non-routine transactions in accordance with established bank ...

The Exception Processing Specialist is responsible for the timely and accurate resolution of deposit account exceptions and non-routine transactions in accordance with established bank police and ...

Exception Item Processor I

Claremore, OK · On-site

$13.50 - $17.50/hr

Someone responsible for working daily exception items and the ability to make decisions on accounts while adhering to policies and procedures. Someone responsible for delivering excellent customer ...

Someone responsible for working daily exception items and the ability to make decisions on accounts while adhering to policies and procedures. Someone responsible for delivering excellent customer ...

Exception Item Processor I

Claremore, OK · On-site

$13.50 - $17.50/hr

Someone responsible for working daily exception items and the ability to make decisions on accounts while adhering to policies and procedures. Someone responsible for delivering excellent customer ...

As a member of the team, you will be responsible for accurately generating workflows for all benefit units and managing many standard and exception processes. In this role you will support all other ...

As a member of the team, you will be responsible for accurately generating workflows for all benefit units and managing many standard and exception processes. In this role you will support all other ...

The Exception Specialist I position is responsible for the accurate fulfillment and approval ... Participates in the denial and appeal process under supervision. * Assists in conducting ...

Pega developer - ONLY GC or USC

Saint Louis, MO

$54.75 - $71.75/hr

Position requires extensive integration of Exception Processing systems and products with several back-end debit processing applications and components. Troubleshoot, resolve, and communicate product ...

Admin - Special Exception Our client, an automotive company, is looking for an Admin - Special ... The candidate will analyze financial systems and operational processes to identify gaps ...

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Exception Processor information

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How much do exception processor jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for exception processor in the United States is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.19 per hour, depending on experience, location, and employer.

What are Exception Processors and what do they do?

Exception Processors are professionals who handle and resolve discrepancies or errors—known as 'exceptions'—that occur during business processes, such as financial transactions, data entry, or document processing. Their main role is to investigate the cause of exceptions, correct errors, and ensure that transactions are completed accurately. They often work with various departments to identify issues, implement solutions, and improve workflow efficiency. This position requires attention to detail, problem-solving skills, and familiarity with relevant software systems.

What are some common challenges Exception Processors face, and how can they be addressed?

Exception Processors often encounter challenges such as high volumes of transactions with discrepancies, tight deadlines, and the need for precise attention to detail. Managing multiple exceptions simultaneously while ensuring accuracy can be demanding, especially during peak periods. Staying organized, using workflow management tools, and maintaining clear communication with team members and other departments are effective strategies to overcome these challenges. Regular training and staying updated on company policies also help Exception Processors handle exceptions efficiently and reduce errors.

What are the key skills and qualifications needed to thrive as an Exception Processor, and why are they important?

To thrive as an Exception Processor, you need strong analytical skills, attention to detail, and familiarity with financial or transactional processes, often supported by a high school diploma or equivalent. Proficiency with data entry systems, workflow management software, and banking or payment processing platforms is typically required. Effective problem-solving, time management, and clear communication set exceptional performers apart in this role. These skills are crucial for accurately identifying and resolving transaction discrepancies, ensuring operational efficiency, and minimizing financial risk.

What is the difference between Exception Processor vs Data Entry Clerk?

AspectException ProcessorData Entry Clerk
Required CredentialsHigh school diploma, basic computer skillsHigh school diploma or equivalent, basic computer skills
Work EnvironmentFinancial, healthcare, or insurance officesOffice settings, administrative environments
Employer & Industry UsageFinancial institutions, insurance companies, healthcare providers

Exception Processors focus on reviewing and resolving discrepancies or exceptions in data, often requiring analytical skills. Data Entry Clerks primarily input data into systems, emphasizing speed and accuracy. While both roles involve data handling, Exception Processors handle complex issues, whereas Data Entry Clerks focus on routine data input tasks.

More about Exception Processor jobs
What states have the most Exception Processor jobs? States with the most job openings for Exception Processor jobs include:
Infographic showing various Exception Processor job openings in the United States as of June 2026, with employment types broken down into 82% Full Time, 10% Part Time, 2% Temporary, and 6% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $38,088 per year, or $18.3 per hour.
Exception Processing Specialist

Exception Processing Specialist

City Bank

Lubbock, TX • On-site

Other

This job post has expired 2 days ago. Applications are no longer accepted.


Job description

Description

The Exception Processing Specialist is responsible for the timely and accurate resolution of deposit account exceptions and non-routine transactions in accordance with established bank police and procedures. This role performs routine to moderately complex exception processing tasks and applies guidelines to decision-making.

Essential Duties:

1. Unposted DDA and GL items - review and resolve items based on account status, officer input, and bank policy.

2. NSF items - review and resolve items based on account balance, officer input, and bank policy.

3. Chargebacks - process items received from the Federal Reserve or identified internally.

4. Positive Pay exceptions - return checks marked for return or left undecided by the customer.

5. Manual Returns - process any returns that are requested from city banks various departments

6. Move approved ACH credit items to the customer's requested account promptly.

7. Monitor and submit all incoming and outgoing large item return notifications through the Federal Reserve

8. Process debit card adjustments as needed.

9. Process and close customer accounts.

10. Prepare and mail off customer hold statements and third-party Statements.

11. Apply monthly service charges to Small Business and Commercial accounts.

12. Maintain Account Analysis services for qualified business customers.

13. Issue account refunds

14. Review and act upon daily Synergy reports.

15. Provide internal and external customer service support by phone or in person.

16. Maintain accurate documentation and ensure compliance with all internal policies and regulatory requirements.

17. Support other Deposit Operations functions as needed.

18. Represent the bank in a professional, courteous manner at all times.

19. Provide prompt, accurate, and efficient support to internal and external customers.

20. Maintain a clean and professional work area.

21. Participate in training sessions and stay updated on departmental procedures

22. Provide support across other Deposit Operations functions as needed.

23. Perform additional duties as assigned by management.

Equal Opportunity Employer/Veterans/Disabled


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About City Bank

Sourced by ZipRecruiter

We come to work each day with a purpose that guides all our interactions. And, we truly value our three Fs - Faith, Family, Fun. Purpose: To use the power of relationships to help people succeed and live better Mission: We will build lasting relationships by delivering financial solutions with unrivaled customer service…one customer at a time. Vision: Our greatest achievement is when we help our stakeholders succeed – resulting in growth, profitability, and longevity for all.

Industry

Finance and insurance

Company size

501 - 1,000 Employees

Headquarters location

Lubbock, TX, US

Year founded

1941

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