Overview As an Analyst Chargeback, you'll play a key role in supporting payment dispute operations by researching, processing, and resolving chargebacks, retrieval requests, and account inquiries.
Overview As an Analyst Chargeback, you'll play a key role in supporting payment dispute operations by researching, processing, and resolving chargebacks, retrieval requests, and account inquiries.
Overview As an Analyst Chargeback, you'll play a key role in supporting payment dispute operations by researching, processing, and resolving chargebacks, retrieval requests, and account inquiries.
Overview As an Analyst Chargeback, you'll play a key role in supporting payment dispute operations by researching, processing, and resolving chargebacks, retrieval requests, and account inquiries.
Fraud Analyst 1
Henderson, NV · On-site
$20/hr
As part of Paysign's Fraud and Disputes department, the Fraud Analyst is responsible for minimizing ... Collaborate with Investigator and Disputes team members (Openers, Closers, and Chargeback ...
Quick apply
Fraud Analyst 1
Henderson, NV · On-site
$20/hr
As part of Paysign's Fraud and Disputes department, the Fraud Analyst is responsible for minimizing ... Collaborate with Investigator and Disputes team members (Openers, Closers, and Chargeback ...
... analytics, or automation in vendor management * Familiarity with third-party risk management frameworks (TPRM) * Experience with IT financial management, chargeback/showback models * Experience ...
... analytics, or automation in vendor management * Familiarity with third-party risk management frameworks (TPRM) * Experience with IT financial management, chargeback/showback models * Experience ...
MEMBER DISPUTE RESOLUTION SPECIALIST
Reno, NV · On-site
$57.87/hr
... chargeback recovery initiatives. * Review and process Verafin alerts related to various types of ... Strong analytical and reporting skills, including trend identification and data interpretation.
MEMBER DISPUTE RESOLUTION SPECIALIST
Reno, NV · On-site
$57.87/hr
... chargeback recovery initiatives. * Review and process Verafin alerts related to various types of ... Strong analytical and reporting skills, including trend identification and data interpretation.
... chargeback recovery initiatives. * Review and process Verafin alerts related to various types of ... Strong analytical and reporting skills, including trend identification and data interpretation.
... chargeback recovery initiatives. * Review and process Verafin alerts related to various types of ... Strong analytical and reporting skills, including trend identification and data interpretation.
... chargeback recovery initiatives. * Review and process Verafin alerts related to various types of ... Strong analytical and reporting skills, including trend identification and data interpretation.
... chargeback recovery initiatives. * Review and process Verafin alerts related to various types of ... Strong analytical and reporting skills, including trend identification and data interpretation.
MEMBER DISPUTE RESOLUTION SPECIALIST
Carson City, NV · On-site
$57.87/hr
... chargeback recovery initiatives. * Review and process Verafin alerts related to various types of ... Strong analytical and reporting skills, including trend identification and data interpretation.
MEMBER DISPUTE RESOLUTION SPECIALIST
Carson City, NV · On-site
$57.87/hr
... chargeback recovery initiatives. * Review and process Verafin alerts related to various types of ... Strong analytical and reporting skills, including trend identification and data interpretation.
Generate and send unit-level correspondence such as violation notices, chargeback letters, and late ... Confident with data research and analysis * Ability to prioritize and multi-task * Ability to work ...
Generate and send unit-level correspondence such as violation notices, chargeback letters, and late ... Confident with data research and analysis * Ability to prioritize and multi-task * Ability to work ...
Generate and send unit-level correspondence such as violation notices, chargeback letters, and late ... Confident with data research and analysis * Ability to prioritize and multi-task * Ability to work ...
Generate and send unit-level correspondence such as violation notices, chargeback letters, and late ... Confident with data research and analysis * Ability to prioritize and multi-task * Ability to work ...
Chargeback Analyst information
See Nevada salary details
$17.62 - $19.85
3% of jobs
$19.85 - $22.08
5% of jobs
$23.57 is the 25th percentile. Wages below this are outliers.
$22.08 - $24.30
24% of jobs
$24.30 - $26.53
12% of jobs
The median wage is $28.12 / hr.
$26.53 - $28.75
7% of jobs
$28.75 - $30.98
9% of jobs
$30.98 - $33.20
11% of jobs
$33.91 is the 75th percentile. Wages above this are outliers.
$33.20 - $35.43
12% of jobs
$35.43 - $37.65
10% of jobs
$37.65 - $39.88
4% of jobs
$39.88 - $42.10
3% of jobs
$17
$29
$42
How much do chargeback analyst jobs pay per hour?
As of Aug 26, 2026, the average hourly pay for chargeback analyst in Nevada is $29.58, according to ZipRecruiter salary data. Most workers in this role earn between $23.75 and $35.00 per hour, depending on experience, location, and employer.
What is a chargeback analyst?
A Chargeback Analyst is a financial professional responsible for investigating and resolving chargeback claims, which occur when a customer disputes a transaction with their bank or credit card provider. They analyze transaction records, communicate with merchants and banks, and gather supporting documentation to determine the validity of each claim. Their goal is to minimize financial losses for their organization by ensuring that chargeback cases are handled efficiently and accurately. They also help identify patterns of fraud or errors and recommend process improvements to reduce future chargebacks.
What is a chargeback analyst?
A chargeback analyst is responsible for evaluating disputed credit card transactions. In this job, your duties are to investigate disputes, look for documentation of a purchase, determine whether there was fraud, and validate the chargeback if appropriate. You also work with merchants and card providers to ensure their record-keeping systems are adequate. The qualifications for a career as a chargeback analyst are a bachelor’s degree in finance and up to three years of experience working in the finance industry. Additionally, you need strong communication and problem-solving skills.
What are the key skills and qualifications needed to thrive as a chargeback analyst?
To excel as a Chargeback Analyst, you need a solid understanding of payment processing, financial regulations, and dispute resolution, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, payment gateways, and data analysis tools like Excel is typically required. Attention to detail, problem-solving ability, and strong communication skills help you investigate cases and collaborate with merchants or customers. These skills are crucial for minimizing financial losses and ensuring compliance in a fast-paced financial environment.
What are some common challenges faced by chargeback analysts and how can they be addressed?
Chargeback Analysts often encounter challenges such as managing high volumes of dispute cases, keeping up with changing card network regulations, and effectively communicating with both merchants and customers. To address these, it's important to stay organized, leverage chargeback management software, and regularly participate in industry training. Building strong cross-functional relationships with fraud prevention and customer service teams also helps streamline the investigation and resolution process.
What is the difference between Chargeback Analyst vs Fraud Analyst?
| Aspect | Chargeback Analyst | Fraud Analyst |
|---|---|---|
| Required Credentials | Banking certifications, knowledge of payment processing | Cybersecurity certifications, fraud detection training |
| Work Environment | Financial institutions, e-commerce companies | Banking, finance, e-commerce, security firms |
| Employer & Industry Usage | Payment processors, banks, merchants | Financial institutions, online retailers, security agencies |
| Common Search & Comparison | Yes | Yes |
While both roles involve financial security and transaction analysis, a Chargeback Analyst primarily handles disputes related to payment reversals, whereas a Fraud Analyst focuses on detecting and preventing fraudulent activities. The roles often overlap in financial institutions and e-commerce, but each has distinct responsibilities and skill sets.
How much does a chargeback analyst make?
A chargeback analyst typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires familiarity with payment processing systems and dispute management tools.
More about Chargeback Analyst jobs
What are the most commonly searched types of Chargeback Analyst jobs in Nevada?
The most popular types of Chargeback Analyst jobs in Nevada are:
What are popular job titles related to Chargeback Analyst jobs in Nevada?
For Chargeback Analyst jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Chargeback Analyst jobs in Nevada look for?
The top searched job categories for Chargeback Analyst jobs in Nevada are:
What cities in Nevada are hiring for Chargeback Analyst jobs?
Cities in Nevada with the most Chargeback Analyst job openings:
What are popular job titles related to Chargeback Analyst jobs in NV?
For Chargeback Analyst jobs in NV, the most frequently searched job titles are:
Chargeback Analyst - Las Vegas, NV
Las Vegas, NV • On-site
IGT •
Manufacturing • 10K+ employees10,000+ employees
7.6
Based on 52 frontline employees who took The Breakroom Quiz
249th of 495 rated machine equipment manufacturers
People enjoy working here
Good employer
Recommended by parents
Respectful managers
Uninterrupted breaks
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 8 days ago
Job description
IGT, where innovation meets entertainment on a global scale! From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences-powered by worldclass content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.
Whether it's spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and longterm value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to costumers we serve. If you're ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - www.igt.com.
Overview
As an Analyst Chargeback, you'll play a key role in supporting payment dispute operations by researching, processing, and resolving chargebacks, retrieval requests, and account inquiries. This role is ideal for someone who enjoys investigative work, has strong attention to detail, and thrives in a fast-paced environment where accuracy and customer service are equally important. You'll work cross-functionally to ensure financial disputes are resolved efficiently while maintaining compliance with established procedures and service standards.
Location:Las Vegas (hybrid).
What You'll Do
- Responsible for verifying and posting details of business transactions, such as funds received and disbursed, and total accounts.
- Maintains accounting records of chargebacks, retrieval requests, and exception processing.
- Compiles and sorts documents as they relate to the chargeback and retrieval cycles.
- Analyzes customer needs when answering questions as they relate to account inquiries and disputes.
- Explains available services to customers.
- Corrects errors and resolves financial disputes as conveyed by cardholders and credit card associations.
- Adheres to departmental procedures to meet customer and client needs in an innovative and resourceful manner.
- Performs other related duties as assigned.
What We're Looking For
- High school diploma or GED required; Associate degree preferred.
- 0-2 years of experience in customer service, financial operations, data analysis, or a related office environment.
- Basic understanding of accounting principles or financial transactions.
- Strong analytical and problem-solving skills with exceptional attention to detail.
- Excellent verbal and written communication skills with a customer-focused mindset.
- Ability to build positive working relationships across multiple teams.
- Proficiency with Microsoft Office, including Excel, Word, and Outlook.
- Bilingual skills are a plus.
Keys to Success
- Maintain a high level of accuracy while handling financial transactions and sensitive customer information.
- Stay organized and effectively manage multiple priorities in a fast-paced environment.
- Demonstrate professionalism, integrity, and confidentiality in all interactions.
- Remain calm and solution-oriented when handling customer disputes or difficult conversations.
- Adapt quickly to changing priorities, procedures, and business needs.
- Collaborate effectively with teammates while working independently to resolve issues.
- Deliver exceptional customer service while adhering to company policies and compliance standards.
#LI-MW1
#LI-Onsite
At IGT, we believe compensation should be as individual as you are, reflecting your skills, experience, background, and location. For this role, the hourly compensation is 18,50 USD, with flexibility to adjust higher or lower based on the full scope of qualifications. We proudly comply with all applicable local pay transparency laws and collective bargaining agreements.
And compensation is just the beginning. Our Total Rewards program is designed to support your success, both professionally and personally, and may include:
Discretionary bonus opportunities
Comprehensive health, dental, and vision coverage
Paid time off and wellness programs
Tuition reimbursement
401(k) with company contributions
Additional benefits including disability coverage and identity protection
IGT is committed to fostering a diverse, equitable, and inclusive workplace that reflects the global communities and customers we serve. We strive to create an environment where all employees feel valued, respected, and empowered.
IGT is an equal opportunity employer. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion or belief, sex, sexual orientation, gender identity, age, national origin, disability, or any other characteristic protected by applicable law. This commitment applies to all employment practices, including recruitment, hiring, promotion, compensation, benefits, training, and termination.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
About IGT
Sourced by ZipRecruiter
IGTis a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility.
Industry
Manufacturing
Company size
10,000+ Employees
Headquarters location
London, Greater London, GB
