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Account Resolution Analyst Jobs (NOW HIRING)

Orlans Law Group

Account Resolution Analyst

Troy, MI ยท On-site

The position of Account Resolutions Analyst is designed for an individual that has high energy, communications interpersonal skills. In this role you will be responsible for resolving past due ...

Orlans Law Group

Account Resolution Analyst

Troy, MI ยท On-site

The position of Account Resolutions Analyst is designed for an individual that has high energy, communications interpersonal skills. In this role you will be responsible for resolving past due ...

Aon Corporation

Resolution Analyst

Alpharetta, GA ยท Hybrid

The Resolution Analyst is responsible for assisting our client's customers with benefit ... accounts. Aon Integramark is a division under Aon, who is a global leader in risk management ...

Aon Corporation

Resolution Analyst

Alpharetta, GA ยท On-site

The Resolution Analyst is responsible for assisting our client's customers with benefit ... accounts. Aon Integramark is a division under Aon, who is a global leader in risk management ...

Src

Account Resolution Specialist

Dallas, TX

$14.25 - $19.75/hr

Account Resolution Specialist Location: Dallas - Hospital Additional Posting Details: Monday ... Demonstrated ability to analyze payer denials and determine appropriate next steps for resolution ...

United Westlabs

Account Analyst Supervisor

Santa Ana, CA ยท On-site

$65K - $80K/yr

Applicants must be able to work on site at least 50% weekly Position Summary The Account Analyst ... Ensure timely resolution of claim issues and payer disputes. * Identify opportunities to maximize ...

Bank of Montreal

Account Resolution Specialist

Cedar Rapids, IA ยท On-site

$14.25 - $19.50/hr

... the resolution of non-performing and high risk accounts. * Sends out client communications ... Integrates information from multiple sources to enable more efficient processes, enhanced analysis ...

WW&R

Account Resolution Specialist

Dublin, OH

$18.29 - $22.04/hr

The Account Resolution Specialist is responsible for locating and contacting businesses and/or ... Close visual acuity is needed to read, analyze data, and view a computer terminal for extended ...

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Account Resolution Analyst information

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How much do account resolution analyst jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for account resolution analyst in the United States is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $23.56 per hour, depending on experience, location, and employer.

What is the difference between Account Resolution Analyst vs Credit Analyst?

AspectAccount Resolution AnalystCredit Analyst
Primary FocusResolving customer account issues, disputes, and billing problemsAssessing creditworthiness and analyzing credit data for lending decisions
Required SkillsCustomer service, problem-solving, communicationFinancial analysis, risk assessment, data interpretation
Work EnvironmentCustomer service centers, finance departmentsBanking, financial institutions, lending departments
CertificationsOften none required; some roles may prefer customer service or finance certificationsCFP, CFA, or similar financial certifications may be preferred

While both roles operate within financial services, the Account Resolution Analyst primarily handles customer account issues and disputes, focusing on resolving billing and account problems. In contrast, a Credit Analyst evaluates credit data to determine lending risks. Both roles require strong analytical skills, but their daily tasks and focus areas differ significantly.

What are the key skills and qualifications needed to thrive as an Account Resolution Analyst, and why are they important?

To thrive as an Account Resolution Analyst, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a relevant degree. Familiarity with collections software, ERP systems like SAP or Oracle, and proficiency in Excel are typically required. Outstanding communication, negotiation, and problem-solving skills help build rapport with clients and resolve disputes effectively. These competencies ensure timely resolution of account issues, maintain positive client relationships, and support overall financial health for the organization.

What are some common challenges Account Resolution Analysts face, and how can they effectively address them?

Account Resolution Analysts often encounter challenges such as handling difficult or frustrated customers, managing high volumes of delinquent accounts, and balancing assertiveness with empathy. To address these challenges, it is important to develop strong communication and negotiation skills, stay organized with case management tools, and maintain a thorough understanding of company policies and compliance regulations. Collaborating closely with team members and leveraging available resources can also help analysts resolve accounts more efficiently while maintaining positive customer relationships.

What is an Account Resolution Analyst?

An Account Resolution Analyst is a professional who specializes in reviewing, analyzing, and resolving outstanding account issues, such as overdue payments, billing discrepancies, or other financial concerns for clients or customers. They work closely with internal departments and external parties to investigate account problems, negotiate payment arrangements, and ensure accurate account records. Their goal is to minimize financial risk to the organization by ensuring timely and effective resolution of account discrepancies.
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Account Resolution Analyst jobs near you
Infographic showing various Account Resolution Analyst job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,500 per year, or $22.8 per hour.