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Account Management Specialist Jobs (NOW HIRING)

Hub Group

Account Management Specialist

Atlanta, GA · On-site

$50K - $55K/yr

The Account Management Specialist acts as the primary day-to-day contact for customers within an assigned customer account group which may include retail, durable goods, automotive, electronic ...

LHH US

Account Management Specialist

Portland, OR

$25 - $30/hr

Account Management Specialist LHH Recruitment Solutions is hiring an Account Management Specialist for our client located in Northeast Portland. This position will be 100% onsite, and a full-time, 3 ...

LHH US

Account Management Specialist

Portland, OR · On-site

$25 - $30/hr

Account Management Specialist LHH Recruitment Solutions is hiring an Account Management Specialist for our client located in Northeast Portland. This position will be 100% onsite, and a full-time, 3 ...

Hub Group

Account Management Specialist

Oak Brook, IL · On-site

$50K/yr

The Account Management Specialist will act as the primary liaison between the company and the customers, meeting customer expectations and working with internal Hub Group Departments to resolve any ...

Hub Group

Account Management Specialist

Saint Louis, MO · On-site

$50K/yr

The Account Management Specialist will act as the primary liaison between the company and the customers, meeting customer expectations and working with internal Hub Group Departments to resolve any ...

Macy's

Account Management Specialist

Manhattan, NY · Hybrid

$81K - $135K/yr

Job Overview The Account Management Specialist serves as the primary relationship manager and thought partner, coordinating the development of strategic advertising plans with clients and internal ...

Macy's

Account Management Specialist

Manhattan, NY · On-site

$81K - $135K/yr

Job Overview The Account Management Specialist serves as the primary relationship manager and thought partner, coordinating the development of strategic advertising plans with clients and internal ...

Hub Group

Account Management Specialist

Saint Louis, MO · On-site

$50K - $55K/yr

Manage assigned customer accounts to ensure they receive the best product at the lowest possible cost; maximize margin, network efficiency and On-Time Performance (OTP). * Communicate with shipper ...

Hub Group

Account Management Specialist

Memphis, TN · On-site

Manage assigned customer accounts to ensure they receive the best product at the lowest possible cost; maximize margin, network efficiency and On-Time Performance (OTP). * Communicate with shipper ...

Hub Group

Account Management Specialist

Saint Louis, MO · On-site

$45K - $50K/yr

Manage assigned customer accounts to ensure they receive the best product at the lowest possible cost; maximize margin, network efficiency and On-Time Performance (OTP). * Communicate with shipper ...

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All JobsAccount Management Specialist Jobs

Account Management Specialist information

See salary details

$28K

$51.4K

$75K

How much do account management specialist jobs pay per year?

As of Jul 28, 2026, the average yearly pay for account management specialist in the United States is $51,436.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $63,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Account Management Specialist, and why are they important?

To thrive as an Account Management Specialist, you need strong client relationship management, problem-solving abilities, and a background in business or related fields, often supported by a bachelor's degree. Familiarity with CRM software such as Salesforce, Microsoft Office Suite, and data analysis tools is typically required. Excellent communication, negotiation, and organizational skills help you stand out by fostering trust and resolving client concerns effectively. These skills ensure client satisfaction, retention, and the growth of business accounts in a competitive market.

What is the difference between Account Management Specialist vs Customer Service Representative?

AspectAccount Management SpecialistCustomer Service Representative
CredentialsTypically requires a bachelor's degree in business, marketing, or related fieldHigh school diploma or equivalent often sufficient
Work EnvironmentCorporate offices, client meetings, account reviewsCall centers, retail, online support channels
Employer & IndustryFinancial services, tech, B2B companiesRetail, telecom, hospitality
Primary FocusManaging client accounts, upselling, retentionHandling customer inquiries, troubleshooting, support

While both roles involve client interaction, an Account Management Specialist focuses on maintaining and growing existing client accounts, often requiring strategic planning and relationship management. In contrast, a Customer Service Representative primarily addresses customer issues and provides support, typically in a more transactional capacity.

What are the most common challenges Account Management Specialists face when balancing multiple client accounts?

Account Management Specialists often juggle multiple client relationships, each with unique needs and expectations. The main challenge is prioritizing tasks and staying organized to ensure timely responses and deliverables for all clients. It’s important to proactively communicate and set clear expectations with clients to avoid misunderstandings, while also collaborating closely with internal teams like sales and support. Effective time management, attention to detail, and strong interpersonal skills are essential to succeed in this fast-paced environment.

What are Account Management Specialists?

Account Management Specialists are professionals who serve as the primary point of contact between a company and its clients. They help manage client accounts, address their concerns, and ensure customer satisfaction by understanding client needs and coordinating with other departments to deliver solutions. Their responsibilities often include maintaining long-term relationships, upselling or cross-selling products or services, and resolving any issues that arise. This role is crucial for building client loyalty and supporting business growth.
More about Account Management Specialist jobs
Who are the top companies hiring for Account Management Specialist jobs? The top employers for Account Management Specialist jobs are:
What states have the most Account Management Specialist jobs? States with the most job openings for Account Management Specialist jobs include:
What job categories do people searching Account Management Specialist jobs look for? The top searched job categories for Account Management Specialist jobs are:
What are popular job titles related to Account Management Specialist jobs? For Account Management Specialist jobs, the most frequently searched job titles are:
Account Management Specialist jobs near you
Infographic showing various Account Management Specialist job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $51,436 per year, or $24.7 per hour.
Account Management Specialist

Account Management Specialist

Hub Group, Inc

Atlanta, GA

$50K - $55K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 20 days ago

Hub Group rating

5.8

Company rating: 5.8 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

328th of 358 rated logistics

Job description

The Account Management Specialist acts as the primary day-to-day contact for customers within an assigned customer account group which may include retail, durable goods, automotive, electronic commerce providers, etc. The Account Management Specialist will act as the primary liaison between the company and the customers, meeting customer expectations and working with internal Hub Group Departments to resolve any issues for the customer. Once the on-boarding of these customers has occurred, the Account Management Specialist will monitor and report order acceptance, order maintenance and accessorial management by the use of various Hub Group transportation management systems. The Account Management Specialist reports to the Manager, Account Management.

Essential Job Functions:

  • Develop a proactive relationship with the assigned customer accounts by resolution of issues and concerns in a timely manner and provide innovative solutions
  • Determine which accessorial charges can be billed and follow company process to successful conclusion, minimizing disputes, assisting in collections and working with Account Managers on solutions to reduce accessorial charges
  • Manage, monitor and report order acceptance, order maintenance and accessorial management by email, phone and use of various Hub Group transportation management systems
  • Offer alternative transportation solutions as necessary by analyzing internal and external account metrics
  • Manage assigned customer accounts to ensure they receive the best product at the lowest possible cost; maximize margin, network efficiency and On-Time Performance (OTP)
  • Communicate with shipper and consignee contacts regarding exception notification and problem resolution
  • Maximize Hub profitability and reduce customer cost exposure by working with Operations to properly manage assets such as container pools
  • Maintain quality service by monitoring standards; advising supervisor of potential problems. Work with Manager, Account Management and Operations Group to address and resolve single load concerns in a timely manner
  • Duties, responsibilities and activities may be assigned or changed from time to time

Minimum Qualifications:

  • Bachelor's degree in business, logistics, supply chain, or management preferred
  • Experience in the transportation industry preferred
  • Experience with EDI processes, Web Tender Portals, fax and other applicable forms of electronic communication preferred
  • Proficiency with Microsoft Office applications, with emphasis on Outlook, Excel, Word
  • Highly effective communication, both verbal and written
  • Attention to detail, organizational skills, and customer focused
  • Ability to work weekend rotation when scheduled

Salary: up to $50,000 - $55,000 / year base salary + bonus eligibility

This is an estimated range based on the circumstances at the time of posting, however, may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand

Benefits

We offer a comprehensive benefits plan including:

  • Medical
  • Dental 
  • Vision
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Life & AD&D Insurance
  • Disability
  • Paid Time Off
  • Paid Holidays

BEWARE OF FRAUD!

Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group's name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind

  • Hub Group will never solicit money or credit card information in connection with a Hub Group job application.
  • Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail.
  • Hub Group job postings are posted on our career site: https://www.hubgroup.com/careers

Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers' needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers' supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com.

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