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Account Relationship Manager Jobs (NOW HIRING)

Jonas Software

Account Relationship Manager

As an Account Manager, you own the relationship with the retailers already running on WinePOS and WineCommerce: keeping their accounts healthy, spotting where their needs have grown, and selling the ...

Common CENTS Solutions

Account Relationship Manager

As an Account Manager, you own the relationship with the retailers already running on WinePOS and WineCommerce: keeping their accounts healthy, spotting where their needs have grown, and selling the ...

Keystone

Account Relationship Manager

Lebanon, IN

Communicate with Location Manager and Operations daily on account progress, account service and ... business relationships * Excellent organizational skills and ability to work well within strict ...

Keystone

Account Relationship Manager

Frankfort, IN

Communicate with Location Manager and Operations daily on account progress, account service and ... business relationships * Excellent organizational skills and ability to work well within strict ...

Keystone

Account Relationship Manager

Reynolds, IN

Communicate with Location Manager and Operations daily on account progress, account service and ... business relationships * Excellent organizational skills and ability to work well within strict ...

FreshDirect

Key Account Relationship Manager

Bronx, NY · On-site

$80K - $90K/yr

The Key Account Relationship Manager is responsible for managing, retaining, and growing a portfolio of key B2B accounts through proactive relationship management, consultative selling, and ...

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Account Relationship Manager information

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$36K

$75.8K

$248.5K

How much do account relationship manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for account relationship manager in the United States is $75,766.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What does an account relationship manager do?

An Account Relationship Manager is responsible for building and maintaining strong relationships with clients or customers, ensuring their needs are met and their expectations are exceeded. They serve as the main point of contact between the client and the company, addressing concerns, providing solutions, and identifying opportunities to grow the business relationship. Their role often involves managing client accounts, coordinating with internal teams, and working to retain and expand client engagement.

How does an account relationship manager typically collaborate with sales and customer support teams?

Account Relationship Managers play a pivotal role as the liaison between clients and internal teams. They regularly collaborate with sales to identify upsell or cross-sell opportunities, ensuring clients' evolving needs are addressed. Additionally, they work closely with customer support to resolve issues efficiently and maintain high client satisfaction. This cross-functional teamwork helps strengthen long-term business relationships and drives customer retention.

What are the key skills and qualifications needed to thrive as an account relationship manager, and why are they important?

To thrive as an Account Relationship Manager, you need strong client management, sales acumen, and business development experience, often supported by a degree in business or a related field. Familiarity with CRM software such as Salesforce and proficiency in data analysis tools are typically required. Exceptional communication, negotiation, and problem-solving skills set top performers apart in this role. These competencies are crucial for building trust, retaining key clients, and driving revenue growth within competitive markets.

What is the difference between Account Relationship Manager vs Client Services Manager?

AspectAccount Relationship ManagerClient Services Manager
CredentialsRelevant certifications (e.g., CRM certifications), experience in finance or salesCustomer service certifications, experience in client support
Work EnvironmentFinancial institutions, banks, investment firmsCorporate offices, service centers, financial firms
Employer & IndustryFinancial services, banking, investmentFinancial services, banking, corporate sectors
Search & Comparison IntentUnderstanding roles in client management within financeDistinguishing client support roles in financial services

The main difference is that Account Relationship Managers focus on maintaining and growing client accounts, often in financial sectors, while Client Services Managers handle client support and service issues. Both roles require strong communication skills and industry knowledge but serve different functions within client management and support.

Is being an account relationship manager a stressful job?

The role of an account relationship manager can be stressful due to the need to meet client expectations, manage multiple accounts, and handle problem-solving under deadlines. Success in this role often requires strong communication skills, organization, and the ability to adapt to client needs and company goals.
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Account Relationship Manager jobs near you
Infographic showing various Account Relationship Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $75,766 per year, or $36.4 per hour.

Account Relationship Manager

Jonas Software

Remote

Full-time

Medical, Dental, PTO

Posted 26 days ago

Job description


Account Manager, WineSuite
Wine and spirits retailers across the United States run their stores on our software: point of sale, inventory, purchasing, e-commerce, and reporting, all built specifically for their industry. As an Account Manager, you own the relationship with the retailers already running on WinePOS and WineCommerce: keeping their accounts healthy, spotting where their needs have grown, and selling the hardware, software, and features that help their business run better.
This is a relationship-driven B2B sales role for a self-starter who is as comfortable building trust over the phone and emails as they are closing a demo-driven expansion deal. You will report to the VP of Sales and Marketing.
What you'll do
  • Own the relationship. Maintain and grow your book of existing accounts through regular contact schedules and attentive account management, so customers stay happy and stay with us.
  • Know your customers. Keep an in-depth understanding of your clients' needs, industry trends, and the competition, and stay current on every WinePOS and WineCommerce product and technology.
  • Grow the base. Work your accounts in ranked order, uncover opportunities to add hardware or software to their existing systems, and close the sale.
  • Generate leads. Request new leads from your current customers and pass them to outside sales through the CRM lead process.
  • Keep data clean. Collect and update customer information to keep the CRM database accurate and useful.
  • Run compelling expansion demos. Set up and run product demos as needed to educate your book of business.
  • Set up a clean handoff. Capture the core account details the Implementation Team needs to take it from there.

What we're looking for
  • A track record in account management, inside sales, or customer success, ideally with software or SaaS.
  • Strong presentation and negotiating skills, and the ability to explain solutions clearly in both formal and informal settings.
  • Strong organization and time management, with the discipline to work a book of accounts consistently.
  • Excellent written and verbal communication.
  • Results-driven and self-motivated, with genuine integrity and a determination to close.
  • Someone who builds real rapport with all kinds of people and stays composed under pressure.

What will set you apart
  • Experience selling or supporting POS and/or e-commerce solutions.
  • Experience in the wine, spirits, or wider liquor industry.
  • Training in a structured sales methodology such as Sandler, SPIN, MEDDPICC, or Challenger.

Compensation and benefits
  • Account Managers are paid a competitive base salary plus commissions based on monthly sales.
  • Health, Dental, and Supplemental Insurance.
  • Paid time off and vacation.

Work arrangement: Remote-first within the United States or Canada, with occasional on-site presence at our New Jersey office for events and training.
About ICS
For over 40 years, ICS has served the retail beverage alcohol industry as a trusted, scalable solutions provider. Our core product, WinePOS, delivers point of sale, inventory, purchasing, and reporting to wine and liquor retailers across the United States, complemented by WineCommerce for online sales and WinePayments for integrated payments. ICS is an operating unit of Jonas Software.
That focus is your advantage: WinePOS customers run on software built specifically for their business, which means strong loyalty and a warm base of accounts to grow. You get the backing and resources of Jonas Software with the focus of a specialized team, where your results are visible and rewarded.
How to apply
Submit your resume through the application link. We would love to get back to everyone, but we only reach out to the candidates we would like to move forward with. If that is you, we will be in touch.
AI is used to help screen and assess applications for this role. A human always makes the final hiring decision.
Business Unit:
Innovative Computer Solutions Inc
Scheduled Weekly Hours:
40
Number of Openings Available:
1
Worker Type:
Regular
More About Jonas Software:
Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.
Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.
Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.
Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

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