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Account Resolution Supervisor Jobs (NOW HIRING)

AirLife

Dispute Resolution Supervisor

Deerfield, IL · Remote

$65K - $75K/yr

POSITION SUMMARY The Disputes Resolution Supervisor plays a crucial role in managing and resolving ... Identify recurring dispute drivers and partner with operations, customer service, accounts ...

AirLife

Dispute Resolution Supervisor

Grand Rapids, MI · On-site

$65K - $75K/yr

POSITION SUMMARY The Disputes Resolution Supervisor plays a crucial role in managing and resolving ... Identify recurring dispute drivers and partner with operations, customer service, accounts ...

ECMC Group

Account Resolution Specialist

Minneapolis, MN · On-site

$20 - $23/hr

Job Summary Under direct supervision, the Account Resolution Specialist provides default resolution ... Escalates situations outside guidelines to direct supervisor. * Performs other duties as assigned.

WW&R

Account Resolution Specialist

Dublin, OH

$18.29 - $22.04/hr

The Account Resolution Specialist is responsible for locating and contacting businesses and/or ... Calculates payment arrangements and negotiates settlements which may require supervisor/client ...

WW&R

Commercial Account Resolution Specialist

Dublin, OH

$20.33 - $24.78/hr

The Commercial Account Resolution Specialist is responsible for locating and contacting businesses ... Calculates payment arrangements and negotiates settlements which may require supervisor/client ...

WW&R

Legal Account Resolution Specialist

Birmingham, AL

$20.33 - $21.33/hr

Our Legal Account Resolution Specialists/Legal Collectors work in a call center environment within ... Calculates payment arrangements and negotiates settlements which may require supervisor/client ...

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All JobsAccount Resolution Supervisor Jobs

Account Resolution Supervisor information

See salary details

$29.5K

$65.8K

$106K

How much do account resolution supervisor jobs pay per year?

As of Aug 11, 2026, the average yearly pay for account resolution supervisor in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an account resolution supervisor?

To thrive as an Account Resolution Supervisor, you need expertise in collections, dispute resolution, and a solid understanding of billing processes, often supported by a bachelor's degree in finance or business. Familiarity with account management software, CRM systems, and compliance regulations like FDCPA is typically required. Exceptional leadership, problem-solving, and communication skills help foster team performance and effective customer interactions. These skills ensure efficient account recovery, regulatory compliance, and a productive work environment.

What does an account resolution supervisor do?

An Account Resolution Supervisor oversees a team responsible for resolving outstanding account issues, such as delinquent payments or billing disputes. They ensure that team members follow company policies and compliance regulations while handling customer accounts. Their duties typically include monitoring workflow, training staff, implementing process improvements, and communicating with both customers and internal departments to resolve escalated issues efficiently. The goal is to maximize account recovery and maintain positive customer relationships.

What are some common challenges faced by an account resolution supervisor, and how can they be addressed?

Account Resolution Supervisors often encounter challenges such as managing high workloads, resolving complex account discrepancies, and ensuring timely follow-up on outstanding balances. Successfully addressing these challenges requires strong organizational skills, effective delegation within the team, and continuous training on updated regulations and procedures. Additionally, fostering open communication with both team members and other departments helps resolve issues more efficiently and maintain a collaborative work environment.

What is the difference between Account Resolution Supervisor vs Credit Analyst?

AspectAccount Resolution SupervisorCredit Analyst
Required CredentialsTypically requires a high school diploma or equivalent; some roles prefer associate or bachelor's degreeUsually requires a bachelor's degree in finance, economics, or related field
Work EnvironmentOffice setting, managing teams, resolving account issuesOffice setting, analyzing credit data, assessing risk
Employer & Industry UsageFinancial institutions, debt collection agencies, credit companiesBanks, lending institutions, credit bureaus
Common Search & ComparisonAccount Resolution Supervisor vs Credit Analyst

The Account Resolution Supervisor focuses on managing teams to resolve customer account issues, often requiring leadership skills and experience in collections or customer service. In contrast, a Credit Analyst primarily assesses creditworthiness and financial data to support lending decisions. While both roles operate within the financial industry and may require similar credentials, their core responsibilities differ significantly, with the supervisor overseeing resolution processes and the analyst focusing on credit risk evaluation.

More about Account Resolution Supervisor jobs
What job categories do people searching Account Resolution Supervisor jobs look for? The top searched job categories for Account Resolution Supervisor jobs are:
Account Resolution Supervisor jobs near you
Infographic showing various Account Resolution Supervisor job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Account Resolution Specialist

Emergency Medical Services Authority

Oklahoma City, OK

$13.75 - $19/hr

Full-time

Re-posted 13 days ago

Job description

Minimum Qualifications

    • Minimum GED or High School Diploma
    • Minimum 2 years’ experience in a hospital or physician’s office working patient accounts or insurance workflows.
    • Working knowledge of medical billing and medical terminology
    • Knowledge of Health Insurance Portability and Accountability Act (HIPAA)
    • Excellent time management skills with attention to detail.
    • Ability to work independently and with a group and maintain good working relationships.
    • Must possess a valid driver’s license.

Must be able to successfully pass a background check and drug screen to the satisfaction of the organization.

Essential Functions of the Position

  • Conduct self in a professional manner that reflects the mission, vision, and values of EMSA.
  • Account resolution duties, to include contacting payers or identified responsible parties for claim status & resolution.
  • Monitoring and documentation of claim status, requesting necessary information, submitting appeals and accurate documentation of accounts.
  • Post denials and take appropriate actions to achieve account resolution, including submitting appeals.
  • Apply adjustments as needed based on correspondence received.
  • Review and research credit balances for account resolution.
  • Process correspondence related to patient accounts accurately.
  • Appropriately document patient accounts to reflect all updated and necessary information, including updated demographic or payer information.
  • Maintain set quality and quantity productivity standards.
  • Understands revenue cycle key performance indicators and works to achieve the KPIs of the team.
  • Maintain knowledge of current industry standards and organizational practices and work in a manner that supports a patient centered, team focused, and fiscally responsible organization.
  • Communicates with other team members and leaders on identified trends and process improvement opportunities.
  • Adhere to all organizational policies and work with the highest level of integrity.
  • Adhere to and enforce all safety standards and organizational policies.

Punctuality and regular, predictable, reliable, consistent attendance is essential. Other essential functions include professionalism, the ability to communicate effectively (verbally and in writing), maintaining confidentiality, exercising sound judgment, being adaptable and flexible, following safety and compliance protocols, being accountable, complying with the Code of Conduct, organizational policies, procedures, practices, and expectations, and performing the core duties of the position either with or without a reasonable accommodation.

Other Functions of the Position

Performs other job-related duties, functions, tasks and responsibilities as assigned, which may vary based on evolving organizational needs and priorities. These responsibilities are not considered essential functions of the position and may be modified or reassigned to accommodate individuals with disabilities, in accordance with the Americans with Disabilities Act (ADA) as amended.

Knowledge, Skills, Abilities, and Other Characteristics

  • Proficient with Microsoft Office Suite
  • Self-driven attitude with ability to meet organizational
  • Ability to work independently and with a group and maintain good working

    Supervisory Responsibilities

    • This position does not have supervisory or management responsibilities of other employees.

    Physical Demands

    • Hearing and talking to interpret job functions are frequently required and frequent visual ability to judge distance and space and clarity up to 20 ft.
    • Occasionally may need to lift pull or pull objects up to 25 lbs. in all directions.

    Work Environment

    • Work is generally performed in an office setting sitting at a desk for prolonged periods with frequent repeating motions that may include wrists, hands, and fingers.
    • Limited exposure to external environmental conditions, such as heat, cold, rain, snow and ice.

    Apply