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Account Resolution Supervisor Jobs (NOW HIRING)

SERVION INC

Account Resolutions Specialist

Saint Paul, MN · On-site

$21.12 - $25.27/hr

Resolution calls for past due mortgage payments. Administration of initial steps involved with Loss ... supervisors, customers, vendors, and any other person or organization with whom interaction is ...

Aqua Finance

Resolution Specialist

Research borrower's accounts, documents, etc. against the complaints received * Write a clear summary of the problem and resolution * 2nd level support for team for supervisor calls, coaching, and ...

wicor

Accounts Receivable Supervisor

Urbana, OH

... account resolution, and cash application processes. * Supervise and support the AR team, including ... Prior experience supervising or leading a small team preferred. * Strong understanding of AR ...

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Account Resolution Supervisor information

See salary details

$29.5K

$65.8K

$106K

How much do account resolution supervisor jobs pay per year?

As of Jun 30, 2026, the average yearly pay for account resolution supervisor in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Account Resolution Supervisor, and why are they important?

To thrive as an Account Resolution Supervisor, you need expertise in collections, dispute resolution, and a solid understanding of billing processes, often supported by a bachelor's degree in finance or business. Familiarity with account management software, CRM systems, and compliance regulations like FDCPA is typically required. Exceptional leadership, problem-solving, and communication skills help foster team performance and effective customer interactions. These skills ensure efficient account recovery, regulatory compliance, and a productive work environment.

What does an Account Resolution Supervisor do?

An Account Resolution Supervisor oversees a team responsible for resolving outstanding account issues, such as delinquent payments or billing disputes. They ensure that team members follow company policies and compliance regulations while handling customer accounts. Their duties typically include monitoring workflow, training staff, implementing process improvements, and communicating with both customers and internal departments to resolve escalated issues efficiently. The goal is to maximize account recovery and maintain positive customer relationships.

What are some common challenges faced by an Account Resolution Supervisor, and how can they be addressed?

Account Resolution Supervisors often encounter challenges such as managing high workloads, resolving complex account discrepancies, and ensuring timely follow-up on outstanding balances. Successfully addressing these challenges requires strong organizational skills, effective delegation within the team, and continuous training on updated regulations and procedures. Additionally, fostering open communication with both team members and other departments helps resolve issues more efficiently and maintain a collaborative work environment.

What is the difference between Account Resolution Supervisor vs Credit Analyst?

AspectAccount Resolution SupervisorCredit Analyst
Required CredentialsTypically requires a high school diploma or equivalent; some roles prefer associate or bachelor's degreeUsually requires a bachelor's degree in finance, economics, or related field
Work EnvironmentOffice setting, managing teams, resolving account issuesOffice setting, analyzing credit data, assessing risk
Employer & Industry UsageFinancial institutions, debt collection agencies, credit companiesBanks, lending institutions, credit bureaus
Common Search & ComparisonAccount Resolution Supervisor vs Credit Analyst

The Account Resolution Supervisor focuses on managing teams to resolve customer account issues, often requiring leadership skills and experience in collections or customer service. In contrast, a Credit Analyst primarily assesses creditworthiness and financial data to support lending decisions. While both roles operate within the financial industry and may require similar credentials, their core responsibilities differ significantly, with the supervisor overseeing resolution processes and the analyst focusing on credit risk evaluation.

More about Account Resolution Supervisor jobs
What job categories do people searching Account Resolution Supervisor jobs look for? The top searched job categories for Account Resolution Supervisor jobs are:
Account Resolution Supervisor jobs near you
Infographic showing various Account Resolution Supervisor job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 84% Full Time, 10% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Patient Account Specialist I

Stillwater Medical

Stillwater, OK • On-site

$15 - $19/hr

Full-time

Medical

Posted 13 days ago

Key responsibilities

  • Post, bill, and resolve insurance and patient accounts receivable accurately and timely as assigned.

  • Respond appropriately to patient and customer inquiries regarding accounts.

  • Communicate with payers, hospital departments, clinics, and patients to resolve accounts receivable issues.

Job description

Key attributes we need in this role:
  • Positive attitude - always willing to lend a hand when needed
  • Top notch customer service skills
  • Flexible team player, who is committed and accountable
  • Familiarity of medical billing practices, EOBs, etc.
  • Basic knowledge of medical terminology
  • Active listener, with good communication skills, who can problem solve and think outside the box

Why choose Stillwater Medical?
  • Competitive wage
  • Excellent benefits
  • Modern Healthcare's Best Places to Work - since 2012

Details:
  • Weekdays 8:00am-5:00pm
  • Full-time, 40 hours per week
  • **Hybrid Remote Position** in Stillwater

Epic experience preferred
JOB SUMMARY:
Responsible for accurate and timely posting, billing, and account resolution of insurance and patient accounts receivable as assigned to contribute to the success of the Central Business Office (CBO) objectives. Analyzes and takes appropriate action steps according to SMC protocols. Responds appropriately to patient and other customer inquiries. Demonstrates the ability to accurately resolve charge, payment, insurance and patient accounts receivable issues with minimal assistance or supervision by team lead. Contributes to CBO team projects. Achieves required payer knowledge and coordinates appropriately with payers, hospital departments, clinics, and patients to resolve patient and insurance accounts receivable issues. Strives to achieve targeted benchmarks and exceed collection goals for prompt account resolution. Communicates timely and appropriately with CBO leadership team to identify and resolve payer and/or claim submission issues. Performs assigned duties independently with minimal guidance from supervisor or team lead.
QUALIFICATIONS:
  • High School Graduate or equivalent and some college preferred.
  • Experience working in medical office and/or hospital billing environment preferred.
  • Ability to perform basic mathematical tasks.
  • Knowledge of insurance claims processing and insurance benefits preferred.
  • Understands the purpose of CPT, HCPCS, ICD-10, and Revenue Codes preferred.
  • Knowledge of UB-04 and/or CMS 1500 claims and electronic claims submission preferred.
  • Demonstrates effective analytical, oral, and written communication skill.
  • Understand the ethics of confidentiality and healthcare compliance.
  • Average computer and data entry skills as required in the healthcare industry.
  • Ability to use Microsoft Office applications effectively (i.e., Excel, Word, Outlook).
  • Strong organizational skills and the ability to manage multiple assignments daily.

PHYSICAL REQUIREMENTS:
  • Able to sit and maintain work focus for extended periods of time.
  • Able to meet necessary meeting, training, and work schedules.
  • Must have adequate perception of sounds or adequate hearing with corrections.
  • Adequate vision, or correctable with glasses/contacts, to prepare reports and read written materials.
  • Able to speak clearly and distinctly with staff, physicians, patients, and families.
  • Able to hear, or adequate hearing with corrections, to converse with others on the phone.
  • Demonstrates the ability to make decisions and accomplish tasks in a high work volume environment to meet the necessary goals and deadlines.
  • Possess motor skills and coordination to effectively use computers and office equipment.

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