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Account Resolution Supervisor Jobs (NOW HIRING)

SERVION INC

Account Resolutions Specialist

New Brighton, MN · On-site

$21.12 - $25.27/hr

Resolution calls for past due mortgage payments. Administration of initial steps involved with Loss ... supervisors, customers, vendors, and any other person or organization with whom interaction is ...

SERVION INC

Account Resolutions Specialist

Saint Paul, MN · On-site

$21.12 - $25.27/hr

Resolution calls for past due mortgage payments. Administration of initial steps involved with Loss ... supervisors, customers, vendors, and any other person or organization with whom interaction is ...

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Account Resolution Supervisor information

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$29.5K

$65.8K

$106K

How much do account resolution supervisor jobs pay per year?

As of Jun 2, 2026, the average yearly pay for account resolution supervisor in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Account Resolution Supervisor, and why are they important?

To thrive as an Account Resolution Supervisor, you need expertise in collections, dispute resolution, and a solid understanding of billing processes, often supported by a bachelor's degree in finance or business. Familiarity with account management software, CRM systems, and compliance regulations like FDCPA is typically required. Exceptional leadership, problem-solving, and communication skills help foster team performance and effective customer interactions. These skills ensure efficient account recovery, regulatory compliance, and a productive work environment.

What are some common challenges faced by an Account Resolution Supervisor, and how can they be addressed?

Account Resolution Supervisors often encounter challenges such as managing high workloads, resolving complex account discrepancies, and ensuring timely follow-up on outstanding balances. Successfully addressing these challenges requires strong organizational skills, effective delegation within the team, and continuous training on updated regulations and procedures. Additionally, fostering open communication with both team members and other departments helps resolve issues more efficiently and maintain a collaborative work environment.

What does an Account Resolution Supervisor do?

An Account Resolution Supervisor oversees a team responsible for resolving outstanding account issues, such as delinquent payments or billing disputes. They ensure that team members follow company policies and compliance regulations while handling customer accounts. Their duties typically include monitoring workflow, training staff, implementing process improvements, and communicating with both customers and internal departments to resolve escalated issues efficiently. The goal is to maximize account recovery and maintain positive customer relationships.

What is the difference between Account Resolution Supervisor vs Credit Analyst?

AspectAccount Resolution SupervisorCredit Analyst
Required CredentialsTypically requires a high school diploma or equivalent; some roles prefer associate or bachelor's degreeUsually requires a bachelor's degree in finance, economics, or related field
Work EnvironmentOffice setting, managing teams, resolving account issuesOffice setting, analyzing credit data, assessing risk
Employer & Industry UsageFinancial institutions, debt collection agencies, credit companiesBanks, lending institutions, credit bureaus
Common Search & ComparisonAccount Resolution Supervisor vs Credit Analyst

The Account Resolution Supervisor focuses on managing teams to resolve customer account issues, often requiring leadership skills and experience in collections or customer service. In contrast, a Credit Analyst primarily assesses creditworthiness and financial data to support lending decisions. While both roles operate within the financial industry and may require similar credentials, their core responsibilities differ significantly, with the supervisor overseeing resolution processes and the analyst focusing on credit risk evaluation.

More about Account Resolution Supervisor jobs
What job categories do people searching Account Resolution Supervisor jobs look for? The top searched job categories for Account Resolution Supervisor jobs are:
Account Resolution Supervisor jobs near you

Accounts Receivable (Medical) Supervisor

IMMEDIATE CARE - NJ Psych Center

Parsippany, NJ • On-site

$54K - $56.16K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

About Us:
ICPC - NJ Psychiatric Centers - is dedicated to providing high-quality patient care. We are seeking an experienced and detail-oriented Accounts Receivable Supervisor to lead our AR, billing, and support staff team, ensure timely collections, and optimize revenue cycle processes.

Position Summary:

The Accounts Receivable Supervisor plays a critical role in managing the accounts receivable department, ensuring timely and accurate billing and collections. The AR Supervisor will oversee daily operations of a team of Accounts Receivable department, monitor performance, and implement strategies to reduce denials and outstanding balances. This role requires a strong understanding of medical billing, payer regulations, and insurance follow-up. \This position also requires strong leadership skills, attention to detail, and the ability to analyze financial data. The ideal candidate will foster a collaborative environment while maintaining high standards of accuracy and efficiency.

Key Responsibilities:

  • Supervise and support AR staff, providing training, guidance, and performance feedback.
  • Monitor AR aging reports and ensure timely follow-up on outstanding claims.
  • Oversee claim submission, payment posting, adjustments, and patient account resolution.
  • Analyze denial trends and implement corrective actions to improve first-pass resolution rates.
  • Collaborate with billing, front desk, and clinical staff to resolve discrepancies.
  • Prepare and present AR performance reports to management.
  • Ensure compliance with HIPAA, payer regulations, and company policies.
  • Assist in process improvements to maximize efficiency and cash flow.

Qualifications

  • Associate or Bachelor’s degree in Healthcare Administration, Business, Accounting, or related field (preferred).
  • 3+ years of experience in medical billing/accounts receivable, with at least 1–2 years in a supervisory or lead role.
  • Strong knowledge of medical insurance, EOBs, CPT/ICD-10 coding, and claim processing.
  • Proficiency with billing software/EMR system 
  • Excellent organizational, analytical, and problem-solving skills.
  • Strong leadership and team-building abilities.
  • Detail-oriented with the ability to meet deadlines in a fast-paced environment.
  • Ability to work independently as well as collaboratively within a team environment. This position is essential for maintaining the financial health of the organization while providing opportunities for professional growth within the finance department.

Job Types: Full-time, Part-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Ability to Commute:

  • Parsippany-Troy Hills, NJ 07054 (Required)

Ability to Relocate:

  • Parsippany-Troy Hills, NJ 07054: Relocate before starting work (Required)

Work Location: In person