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Account Resolution Supervisor Jobs (NOW HIRING)

Guidehouse

OR

$38K - $64K/yr

... account resolution * Submits appeals, as appropriate, for all non-clinical denials * Monitors all denials for trends and issues and reports findings to supervisor * Bills or re-bills claims as ...

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$29.5K

$65.8K

$106K

How much do account resolution supervisor jobs pay per year?

As of Jun 3, 2026, the average yearly pay for account resolution supervisor in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Account Resolution Supervisor, and why are they important?

To thrive as an Account Resolution Supervisor, you need expertise in collections, dispute resolution, and a solid understanding of billing processes, often supported by a bachelor's degree in finance or business. Familiarity with account management software, CRM systems, and compliance regulations like FDCPA is typically required. Exceptional leadership, problem-solving, and communication skills help foster team performance and effective customer interactions. These skills ensure efficient account recovery, regulatory compliance, and a productive work environment.

What are some common challenges faced by an Account Resolution Supervisor, and how can they be addressed?

Account Resolution Supervisors often encounter challenges such as managing high workloads, resolving complex account discrepancies, and ensuring timely follow-up on outstanding balances. Successfully addressing these challenges requires strong organizational skills, effective delegation within the team, and continuous training on updated regulations and procedures. Additionally, fostering open communication with both team members and other departments helps resolve issues more efficiently and maintain a collaborative work environment.

What does an Account Resolution Supervisor do?

An Account Resolution Supervisor oversees a team responsible for resolving outstanding account issues, such as delinquent payments or billing disputes. They ensure that team members follow company policies and compliance regulations while handling customer accounts. Their duties typically include monitoring workflow, training staff, implementing process improvements, and communicating with both customers and internal departments to resolve escalated issues efficiently. The goal is to maximize account recovery and maintain positive customer relationships.

What is the difference between Account Resolution Supervisor vs Credit Analyst?

AspectAccount Resolution SupervisorCredit Analyst
Required CredentialsTypically requires a high school diploma or equivalent; some roles prefer associate or bachelor's degreeUsually requires a bachelor's degree in finance, economics, or related field
Work EnvironmentOffice setting, managing teams, resolving account issuesOffice setting, analyzing credit data, assessing risk
Employer & Industry UsageFinancial institutions, debt collection agencies, credit companiesBanks, lending institutions, credit bureaus
Common Search & ComparisonAccount Resolution Supervisor vs Credit Analyst

The Account Resolution Supervisor focuses on managing teams to resolve customer account issues, often requiring leadership skills and experience in collections or customer service. In contrast, a Credit Analyst primarily assesses creditworthiness and financial data to support lending decisions. While both roles operate within the financial industry and may require similar credentials, their core responsibilities differ significantly, with the supervisor overseeing resolution processes and the analyst focusing on credit risk evaluation.

More about Account Resolution Supervisor jobs
What job categories do people searching Account Resolution Supervisor jobs look for? The top searched job categories for Account Resolution Supervisor jobs are:
Account Resolution Supervisor jobs near you

Accounts Resolution Specialist I

Pennsylvania Medicine

Philadelphia, PA • On-site

$14.75 - $20.25/hr

Full-time

Medical

Posted 27 days ago

Job description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Summary:
  • The Account Resolution Specialist I reports to the Supervisor of Billing; primary responsibilities are to facilitate activities necessary to a successful resolution of accounts. This position will work out of assigned work queues handling claim edit work queue resolution as well as follow up work queue denials transferred from Professional Billing Office that require department intervention. Individuals will be responsible for investigating claim denials and underpayments by insurance carriers and appeal for payment or make appropriate adjustment. Exercising good judgement in escalating identified denial trends or root cause of denials to mitigate future denials, expedite the reprocessing of claims and maximize opportunities to enhance front end claim edits to facilitate a first pass resolution.
  • Dermatology Admin - CPUP - 3535 Market Street Philadelphia, PA
  • This is a hybrid position requiring 1 day onsite and 4 days remote/Work from Home

Responsibilities:
  • Responsible for patient account research in relation to working accounts within the claim edit work queue and follow-up work queue
  • Identifying untimely accounts and performing accurate and timely write offs adhering to policy guidelines
  • Responsible for maintaining the highest level of billing standards following current guidelines from Medicare, Medicaid, and other insurance entities.
  • Answering revenue cycle patient inquiries as well as front desk questions regarding patient accounts
  • Meets or exceeds established performance targets (productivity and quality) established by the Supervisor of Billing
Education or Equivalent Experience:
  • H.S. Diploma/GED (Required)
  • 3+ years Working in health care (professional) billing, health insurance or equivalent is required
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

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