The Credit Resolution Representative I position is responsible for the refund processing and patient and insurance balances maintained by Mercy.Credit Resolution Representatives I must be able to ...
New
The Credit Resolution Representative I position is responsible for the refund processing and patient and insurance balances maintained by Mercy.Credit Resolution Representatives I must be able to ...
New
The Credit Resolution Representative I position is responsible for the refund processing and patient and insurance balances maintained by Mercy.Credit Resolution Representatives I must be able to ...
The Credit Resolution Representative I position is responsible for the refund processing and patient and insurance balances maintained by Mercy.Credit Resolution Representatives I must be able to ...
... representatives, attorneys, employers, and ECU Health employees) to facilitate the prompt ... resolution of credit balances or requests for refunds. This involves researching insurance benefits ...
... representatives, attorneys, employers, and ECU Health employees) to facilitate the prompt ... resolution of credit balances or requests for refunds. This involves researching insurance benefits ...
Credit Balance Representative
Houma, LA · On-site
$17 - $25/hr
The experienced professional billing credit balance representative will work as a member of our ... proper resolution of credit balances on professional billing accounts. Primary Duties and ...
Credit Balance Representative
Houma, LA · On-site
$17 - $25/hr
The experienced professional billing credit balance representative will work as a member of our ... proper resolution of credit balances on professional billing accounts. Primary Duties and ...
Credit Balance Resolution Specialist Department: Patient Account Services Location: San Antonio, TX (on site) Reports To: Senior Manager, Patient Account Services FLSA Status: Non-exempt Summary of ...
Credit Balance Resolution Specialist Department: Patient Account Services Location: San Antonio, TX (on site) Reports To: Senior Manager, Patient Account Services FLSA Status: Non-exempt Summary of ...
Credit Balance Representative
Birmingham, AL · On-site
$15.03 - $22.55/hr
The experienced professional billing credit balance representative will work as a member of our ... proper resolution of credit balances on professional billing accounts. Primary Duties and ...
Credit Balance Representative
Birmingham, AL · On-site
$15.03 - $22.55/hr
The experienced professional billing credit balance representative will work as a member of our ... proper resolution of credit balances on professional billing accounts. Primary Duties and ...
Credit Balance Representative
TX · Remote
$17 - $25/hr
The experienced professional billing credit balance representative will work as a member of our ... proper resolution of credit balances on professional billing accounts. Primary Duties and ...
Credit Balance Representative
TX · Remote
$17 - $25/hr
The experienced professional billing credit balance representative will work as a member of our ... proper resolution of credit balances on professional billing accounts. Primary Duties and ...
Credit Balance Representative
Houma, LA · On-site
$17 - $25/hr
The experienced professional billing credit balance representative will work as a member of our ... proper resolution of credit balances on professional billing accounts. Primary Duties and ...
Credit Balance Representative
Houma, LA · On-site
$17 - $25/hr
The experienced professional billing credit balance representative will work as a member of our ... proper resolution of credit balances on professional billing accounts. Primary Duties and ...
Credit Balance Representative
TX · Remote
$17 - $25/hr
The experienced professional billing credit balance representative will work as a member of our ... proper resolution of credit balances on professional billing accounts. Primary Duties and ...
Credit Balance Representative
TX · Remote
$17 - $25/hr
The experienced professional billing credit balance representative will work as a member of our ... proper resolution of credit balances on professional billing accounts. Primary Duties and ...
As a Credit and Adjustment Representative, you will play a critical role in delivering an ... resolution, or 2+ years of experience working in a finance role * Knowledge of distribution ...
As a Credit and Adjustment Representative, you will play a critical role in delivering an ... resolution, or 2+ years of experience working in a finance role * Knowledge of distribution ...
Account Resolution Representative
$14.25 - $19.50/hr
Job Summary The Account Resolution Representative is responsible for obtaining fiscal resolution of ... Investigates credit balances to include research of EOB's and verification of accurate contractual ...
Account Resolution Representative
$14.25 - $19.50/hr
Job Summary The Account Resolution Representative is responsible for obtaining fiscal resolution of ... Investigates credit balances to include research of EOB's and verification of accurate contractual ...
PURPOSE OF THIS POSITION The Credit Balance Representative analyzes posted transactions to ... Documents all patient accounts activities concisely, including future steps needed for resolution.
PURPOSE OF THIS POSITION The Credit Balance Representative analyzes posted transactions to ... Documents all patient accounts activities concisely, including future steps needed for resolution.
Account Resolution Representative
West Allis, WI · On-site
$14.25 - $19.50/hr
Job Summary The Account Resolution Representative is responsible for obtaining fiscal resolution of ... Investigates credit balances to include research of EOB's and verification of accurate contractual ...
Account Resolution Representative
West Allis, WI · On-site
$14.25 - $19.50/hr
Job Summary The Account Resolution Representative is responsible for obtaining fiscal resolution of ... Investigates credit balances to include research of EOB's and verification of accurate contractual ...
Card Dispute Representative
Lone Tree, CO · On-site
$22.49 - $28.11/hr
We're Canvas Credit Union We're passionate about transforming financial services. Our members ... Act as a liaison with Card Processor vendors regarding Card Dispute resolution and chargebacks.
Card Dispute Representative
Lone Tree, CO · On-site
$22.49 - $28.11/hr
We're Canvas Credit Union We're passionate about transforming financial services. Our members ... Act as a liaison with Card Processor vendors regarding Card Dispute resolution and chargebacks.
Card Dispute Representative
Houston, TX · On-site
Serve as the credit union's primary specialist for card-related fraud, disputes, and risk ... Performance Measurements: * 100% compliance with Regulation E provisional and final resolution ...
Card Dispute Representative
Houston, TX · On-site
Serve as the credit union's primary specialist for card-related fraud, disputes, and risk ... Performance Measurements: * 100% compliance with Regulation E provisional and final resolution ...
PURPOSE OF THIS POSITION The Credit Balance Representative analyzes posted transactions to ... Documents all patient accounts activities concisely, including future steps needed for resolution.
PURPOSE OF THIS POSITION The Credit Balance Representative analyzes posted transactions to ... Documents all patient accounts activities concisely, including future steps needed for resolution.
Serve as the credit union's primary specialist for card-related fraud, disputes, and risk ... Performance Measurements: * 100% compliance with Regulation E provisional and final resolution ...
Serve as the credit union's primary specialist for card-related fraud, disputes, and risk ... Performance Measurements: * 100% compliance with Regulation E provisional and final resolution ...
PURPOSE OF THIS POSITION The Credit Balance Representative analyzes posted transactions to ... Documents all patient accounts activities concisely, including future steps needed for resolution.
PURPOSE OF THIS POSITION The Credit Balance Representative analyzes posted transactions to ... Documents all patient accounts activities concisely, including future steps needed for resolution.
Serve as the credit union's primary specialist for card-related fraud, disputes, and risk ... Performance Measurements: * 100% compliance with Regulation E provisional and final resolution ...
Quick apply
Serve as the credit union's primary specialist for card-related fraud, disputes, and risk ... Performance Measurements: * 100% compliance with Regulation E provisional and final resolution ...
PURPOSE OF THIS POSITION The Credit Balance Representative analyzes posted transactions to ... Documents all patient accounts activities concisely, including future steps needed for resolution.
PURPOSE OF THIS POSITION The Credit Balance Representative analyzes posted transactions to ... Documents all patient accounts activities concisely, including future steps needed for resolution.
Credit Resolution Representative information
See salary details
$14.42 - $15.87
6% of jobs
$15.87 - $17.31
16% of jobs
$17.59 is the 25th percentile. Wages below this are outliers.
$17.31 - $18.75
14% of jobs
The median wage is $20.09 / hr.
$18.75 - $20.19
15% of jobs
$20.19 - $21.63
20% of jobs
$22 is the 75th percentile. Wages above this are outliers.
$21.63 - $23.08
15% of jobs
$23.08 - $24.52
7% of jobs
$24.52 - $25.96
3% of jobs
$25.96 - $27.40
1% of jobs
$27.40 - $28.85
1% of jobs
$28.85 - $30.29
1% of jobs
$14
$22
$30
How much do credit resolution representative jobs pay per hour?
As of Aug 31, 2026, the average hourly pay for credit resolution representative in the United States is $22.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.12 per hour, depending on experience, location, and employer.
What does a credit resolution representative do?
A Credit Resolution Representative is responsible for managing and resolving overdue or disputed accounts for a company. Their main tasks include contacting customers to discuss outstanding debts, negotiating payment arrangements, and ensuring compliance with company policies and legal regulations. They also investigate billing discrepancies, update account records, and work closely with other departments to resolve issues. Strong communication and problem-solving skills are essential for this role.
What are the key skills and qualifications needed to thrive as a credit resolution representative, and why are they important?
To thrive as a Credit Resolution Representative, strong analytical abilities, attention to detail, and a solid understanding of credit and collections processes are essential, typically supported by a high school diploma or equivalent. Familiarity with CRM software, collections databases, and financial management systems is highly valuable. Excellent negotiation, problem-solving, and interpersonal communication skills help build rapport with clients and resolve disputes effectively. These skills are crucial for minimizing financial risk to the organization while maintaining positive customer relationships.
What are the most common challenges faced by credit resolution representatives, and how can they be addressed?
Credit Resolution Representatives often encounter challenges such as dealing with difficult conversations, understanding complex account histories, and navigating regulatory compliance. To address these, many employers provide comprehensive training in negotiation techniques, customer communication, and relevant financial regulations. Building strong organizational and problem-solving skills is also essential, as is collaborating closely with team members and supervisors to resolve unique account issues. Embracing a solution-oriented mindset and using available resources can help representatives succeed in this dynamic environment.
What is the difference between Credit Resolution Representative vs Collections Specialist?
| Aspect | Credit Resolution Representative | Collections Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may prefer customer service or finance experience | High school diploma or equivalent; experience in collections or customer service often preferred |
| Work Environment | Office setting, interacting with customers to resolve credit issues | Office or call center, focusing on recovering overdue payments from customers |
| Industry Usage | Financial services, banking, credit companies | Debt collection agencies, financial institutions, credit card companies |
Both roles involve customer interaction and financial knowledge, but Credit Resolution Representatives focus on resolving credit issues proactively, while Collections Specialists concentrate on recovering overdue payments. Understanding these differences helps job seekers identify the right career path in the credit and collections industry.
What cities are hiring for Credit Resolution Representative jobs?
Cities with the most Credit Resolution Representative job openings:
What are popular job titles related to Credit Resolution Representative jobs?
For Credit Resolution Representative jobs, the most frequently searched job titles are:
Credit Resolution Representative I - FT Remote
Remote
Mercy •
Health Care and Social Assistance • 10K+ employees10,000+ employees
6.5
Based on 209 frontline employees who took The Breakroom Quiz
611th of 895 rated healthcare providers
People enjoy working here
Recommended by students
Recommended by parents
Respectful managers
Good training
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 3 days ago
New
Job description
Find your calling at Mercy!The Credit Resolution Representative I position is responsible for the refund processing and patient and insurance balances maintained by Mercy.Credit Resolution Representatives I must be able to accurately and efficiently process a high volume of credit transactions across all lines of service. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.Position Details:
Minimum Required Qualifications
Education: HS Degree or Equivalent
Preferred Experience:
Prior Revenue Cycle
Healthcare billing or insurance
Other Skills and Knowledge:
Basic Microsoft Excel and Word knowledge
Computer and keyboarding skills
Communication and customer service skills
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
About Mercy
Sourced by ZipRecruiter
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Chesterfield, MO, US
Year founded
1827
