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Credit Resolution Representative Jobs (NOW HIRING)

hsfcu

Credit Resolution Professional

Honolulu, HI · On-site

$43K - $60K/yr

Together with the Credit Resolution team, you will represent our values of Always Right By You as a primary driver of the credit union's public image. Minimum Qualifications * This is an entry level ...

Compass Tech International

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Card Services Representative

Torrance, CA · On-site

$31/hr

... credits, Regulation E correspondence, and bond claims. · Applying and adhering to Visa dispute and ... Important Skills: · Fraud investigation and transaction dispute resolution. · Knowledge of Visa ...

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How much do credit resolution representative jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for credit resolution representative in the United States is $22.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.12 per hour, depending on experience, location, and employer.

How much do credit representatives make in the US?

Credit resolution representatives in the US typically earn an average salary ranging from $35,000 to $55,000 per year, depending on experience, location, and employer. Some roles may offer additional bonuses or commissions based on performance, and strong communication and negotiation skills are often required.

What does a credit resolution specialist do?

A credit resolution specialist reviews and manages customer accounts to resolve credit issues, such as disputes or delinquencies. They communicate with clients and creditors, analyze credit reports, and develop repayment or resolution plans, often using credit reporting tools and maintaining detailed records.

What are the key skills and qualifications needed to thrive as a Credit Resolution Representative, and why are they important?

To thrive as a Credit Resolution Representative, strong analytical abilities, attention to detail, and a solid understanding of credit and collections processes are essential, typically supported by a high school diploma or equivalent. Familiarity with CRM software, collections databases, and financial management systems is highly valuable. Excellent negotiation, problem-solving, and interpersonal communication skills help build rapport with clients and resolve disputes effectively. These skills are crucial for minimizing financial risk to the organization while maintaining positive customer relationships.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, surgeons, corporate executives, or successful entrepreneurs. These positions often require advanced skills, significant experience, or ownership of a business, and may involve variable income based on performance or contracts.

What are the most common challenges faced by Credit Resolution Representatives, and how can they be addressed?

Credit Resolution Representatives often encounter challenges such as dealing with difficult conversations, understanding complex account histories, and navigating regulatory compliance. To address these, many employers provide comprehensive training in negotiation techniques, customer communication, and relevant financial regulations. Building strong organizational and problem-solving skills is also essential, as is collaborating closely with team members and supervisors to resolve unique account issues. Embracing a solution-oriented mindset and using available resources can help representatives succeed in this dynamic environment.

What does a Credit Resolution Representative do?

A Credit Resolution Representative is responsible for managing and resolving overdue or disputed accounts for a company. Their main tasks include contacting customers to discuss outstanding debts, negotiating payment arrangements, and ensuring compliance with company policies and legal regulations. They also investigate billing discrepancies, update account records, and work closely with other departments to resolve issues. Strong communication and problem-solving skills are essential for this role.

What does a credit representative do?

A credit resolution representative manages customer accounts to resolve credit issues, negotiate payment plans, and improve credit standing. They review credit reports, communicate with clients and creditors, and often use credit reporting tools to facilitate resolution processes. Strong communication skills and knowledge of credit laws are essential for this role.

What is the difference between Credit Resolution Representative vs Collections Specialist?

AspectCredit Resolution RepresentativeCollections Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer customer service or finance experienceHigh school diploma or equivalent; experience in collections or customer service often preferred
Work EnvironmentOffice setting, interacting with customers to resolve credit issuesOffice or call center, focusing on recovering overdue payments from customers
Industry UsageFinancial services, banking, credit companiesDebt collection agencies, financial institutions, credit card companies

Both roles involve customer interaction and financial knowledge, but Credit Resolution Representatives focus on resolving credit issues proactively, while Collections Specialists concentrate on recovering overdue payments. Understanding these differences helps job seekers identify the right career path in the credit and collections industry.

What cities are hiring for Credit Resolution Representative jobs? Cities with the most Credit Resolution Representative job openings:
What are popular job titles related to Credit Resolution Representative jobs? For Credit Resolution Representative jobs, the most frequently searched job titles are:
Credit Resolution Representative jobs near you
Credit Resolution Representative I - FT Remote

Credit Resolution Representative I - FT Remote

Mercy

Remote

Other

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Mercy rating

6.4

Company rating: 6.4 out of 10

Based on 204 frontline employees who took The Breakroom Quiz

636th of 877 rated healthcare providers

Job description

Find your calling at Mercy!
The Credit Resolution Representative I position is responsible for the refund processing and patient and insurance balances maintained by Mercy.Credit Resolution Representatives I must be able to accurately and efficiently process a high volume of credit transactions across all lines of service. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.
Position Details:
Minimum Required Qualifications
Education: HS Degree or Equivalent
Preferred Experience:
Prior Revenue Cycle
Healthcare billing or insurance
Other Skills and Knowledge:
Basic Microsoft Excel and Word knowledge
Computer and keyboarding skills
Communication and customer service skills
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

What Mercy employees say

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About Mercy

Sourced by ZipRecruiter

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Chesterfield, MO, US

Year founded

1827

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