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Credit Resolution Representative Jobs (NOW HIRING)

D&H

Credit Services Representative

Clearwater, FL · Hybrid

Credit Services Representative This is a hybrid role that can be based in either Harrisburg, PA or ... Responsible for the collection of invoices, chargebacks and the resolution of customer issues.

AgWest Farm Credit

Relationship Manager

Twin Falls, ID · On-site

$89K - $142K/yr

We are in search of a Relationship Manager I, II, or III to join our Credit Resolution department ... Represent and communicate the values, purpose, and mission of AgWest to employees, customers, the ...

AgWest Farm Credit

Relationship Manager

Twin Falls, ID · On-site +1

$89K - $142K/yr

We are in search of a Relationship Manager I, II, or III to join our Credit Resolution department ... Represent and communicate the values, purpose, and mission of AgWest to employees, customers, the ...

Altisource

Credit Service Representative

$18 - $20/hr

Lenders One is seeking a Credit Service Representative who will be responsible for conducting ... Excellent communication, decision making, persuasion and problem resolution skills. * Experience ...

Altisource

Credit Service Representative

$14/hr

Lenders One is seeking a Credit Service Representative who will be responsible for conducting ... Excellent communication, decision making, persuasion and problem resolution skills. * Experience ...

Altisource

$18 - $20/hr

Lenders One is seeking a Credit Service Representative who will be responsible for conducting ... Excellent communication, decision making, persuasion and problem resolution skills. * Experience ...

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How much do credit resolution representative jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for credit resolution representative in the United States is $22.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.12 per hour, depending on experience, location, and employer.

How much do credit representatives make in the US?

Credit resolution representatives in the US typically earn an average salary ranging from $35,000 to $55,000 per year, depending on experience, location, and employer. Some roles may offer additional bonuses or commissions based on performance, and strong communication and negotiation skills are often required.

What does a credit resolution specialist do?

A credit resolution specialist reviews and manages customer accounts to resolve credit issues, such as disputes or delinquencies. They communicate with clients and creditors, analyze credit reports, and develop repayment or resolution plans, often using credit reporting tools and maintaining detailed records.

What are the key skills and qualifications needed to thrive as a Credit Resolution Representative, and why are they important?

To thrive as a Credit Resolution Representative, strong analytical abilities, attention to detail, and a solid understanding of credit and collections processes are essential, typically supported by a high school diploma or equivalent. Familiarity with CRM software, collections databases, and financial management systems is highly valuable. Excellent negotiation, problem-solving, and interpersonal communication skills help build rapport with clients and resolve disputes effectively. These skills are crucial for minimizing financial risk to the organization while maintaining positive customer relationships.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, surgeons, corporate executives, or successful entrepreneurs. These positions often require advanced skills, significant experience, or ownership of a business, and may involve variable income based on performance or contracts.

What are the most common challenges faced by Credit Resolution Representatives, and how can they be addressed?

Credit Resolution Representatives often encounter challenges such as dealing with difficult conversations, understanding complex account histories, and navigating regulatory compliance. To address these, many employers provide comprehensive training in negotiation techniques, customer communication, and relevant financial regulations. Building strong organizational and problem-solving skills is also essential, as is collaborating closely with team members and supervisors to resolve unique account issues. Embracing a solution-oriented mindset and using available resources can help representatives succeed in this dynamic environment.

What does a Credit Resolution Representative do?

A Credit Resolution Representative is responsible for managing and resolving overdue or disputed accounts for a company. Their main tasks include contacting customers to discuss outstanding debts, negotiating payment arrangements, and ensuring compliance with company policies and legal regulations. They also investigate billing discrepancies, update account records, and work closely with other departments to resolve issues. Strong communication and problem-solving skills are essential for this role.

What does a credit representative do?

A credit resolution representative manages customer accounts to resolve credit issues, negotiate payment plans, and improve credit standing. They review credit reports, communicate with clients and creditors, and often use credit reporting tools to facilitate resolution processes. Strong communication skills and knowledge of credit laws are essential for this role.

What is the difference between Credit Resolution Representative vs Collections Specialist?

AspectCredit Resolution RepresentativeCollections Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer customer service or finance experienceHigh school diploma or equivalent; experience in collections or customer service often preferred
Work EnvironmentOffice setting, interacting with customers to resolve credit issuesOffice or call center, focusing on recovering overdue payments from customers
Industry UsageFinancial services, banking, credit companiesDebt collection agencies, financial institutions, credit card companies

Both roles involve customer interaction and financial knowledge, but Credit Resolution Representatives focus on resolving credit issues proactively, while Collections Specialists concentrate on recovering overdue payments. Understanding these differences helps job seekers identify the right career path in the credit and collections industry.

What cities are hiring for Credit Resolution Representative jobs? Cities with the most Credit Resolution Representative job openings:
What are popular job titles related to Credit Resolution Representative jobs? For Credit Resolution Representative jobs, the most frequently searched job titles are:
Credit Resolution Representative jobs near you
Credit Services Representative

Credit Services Representative

D&H

Clearwater, FL • Hybrid

Other

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Credit Services Representative

This is a hybrid role that can be based in either Harrisburg, PA or Tampa, FL.

Working Hours: 8:30am-5:00pm EST

D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients they serve across the SMB and Consumer markets.

  • We are empowered by our employee Co-Owners who provide the industry's best service, and we promote a collaborative culture.
  • We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more!
  • As a D&H Co-Owner you receive numerous discounts on services.
  • We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.

Summary

Responsible for the credit/collection maintenance of a prescribed territory of customer receivables.   Required to manage the territory within prescribed goals and with a high degree of efficiency and professionalism.  Responsible for the collection of invoices, chargebacks and the resolution of customer issues.  Responsible for the review and approval of orders all within the bounds of D&H Credit policy and individual goals and parameters.

Responsibilities

  • Maintain assigned portfolio of customer accounts within parameters of company policy related to open balance, aging, order approval and issue resolution.
  • Order review and approval within company policy and in a timely manner.
  • Collection of past due invoices within company parameters. 
  • Resolve all non-research related issues for customers.
  • Determine root cause of issues to prevent recurrence and assist in customer strategies to reduce issues ongoing.
  • Ability to work with large volumes of data and with a high degree of accuracy and attention to detail.
  • Strong analytical and collection skills.
  • Excellent organization and problem solving skills.
  • High degree of expertise in several discrete software applications required.
  • Must be able to communicate to co-workers and customers in a professional and positive manner.
  • Must adhere to company policies, including attendance.

Requirements

       High School or Associates Degree with emphasis on business or accounting or commensurate experience required.  Four year degree in business preferred.

 EOE

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