ZipRecruiter

Log In

1

Credit Resolution Representative Jobs (NOW HIRING)

DeLaval

Credit Representative

Kansas City, MO · On-site

Credit Representative Credit Representative, DeLaval (Kansas City Office, hybrid - 3 days a week ... Negotiate payment commitments and support resolution of outstanding balances * Identify credit ...

Thibaut Inc.

Representative, Credit

Union, NJ · On-site

$26 - $30/hr

The Credit & Collections Representative plays a key role in managing the company's accounts ... Investigate and reconcile accounts, ensuring accuracy and resolution of discrepancies. * Provide ...

DeLaval

Credit Representative

Kansas City, KS · On-site

Credit Representative Credit Representative, DeLaval (Kansas City Office, hybrid - 3 days a week ... Negotiate payment commitments and support resolution of outstanding balances * Identify credit ...

TopRx

Customer Credit Representative

Memphis, TN · On-site

Customer Credit Representative The Customer Credit Representative's goal will be to provide ... resolution of the accounts' receivables. Essential Duties and Responsibilities Include the ...

Altisource

Credit Service Representative

$18 - $20/hr

Credit Service Representative Lenders One is hiring a Credit Service Representative | Customer ... Excellent communication, decision-making, persuasion, and problem-resolution skills * Comfort ...

previous page

Showing results 41-60

All JobsCredit Resolution Representative Jobs

Credit Resolution Representative information

See salary details

$14

$22

$30

How much do credit resolution representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for credit resolution representative in the United States is $22.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a credit resolution representative, and why are they important?

To thrive as a Credit Resolution Representative, strong analytical abilities, attention to detail, and a solid understanding of credit and collections processes are essential, typically supported by a high school diploma or equivalent. Familiarity with CRM software, collections databases, and financial management systems is highly valuable. Excellent negotiation, problem-solving, and interpersonal communication skills help build rapport with clients and resolve disputes effectively. These skills are crucial for minimizing financial risk to the organization while maintaining positive customer relationships.

What are the most common challenges faced by credit resolution representatives, and how can they be addressed?

Credit Resolution Representatives often encounter challenges such as dealing with difficult conversations, understanding complex account histories, and navigating regulatory compliance. To address these, many employers provide comprehensive training in negotiation techniques, customer communication, and relevant financial regulations. Building strong organizational and problem-solving skills is also essential, as is collaborating closely with team members and supervisors to resolve unique account issues. Embracing a solution-oriented mindset and using available resources can help representatives succeed in this dynamic environment.

What does a credit resolution representative do?

A Credit Resolution Representative is responsible for managing and resolving overdue or disputed accounts for a company. Their main tasks include contacting customers to discuss outstanding debts, negotiating payment arrangements, and ensuring compliance with company policies and legal regulations. They also investigate billing discrepancies, update account records, and work closely with other departments to resolve issues. Strong communication and problem-solving skills are essential for this role.

What is the difference between Credit Resolution Representative vs Collections Specialist?

AspectCredit Resolution RepresentativeCollections Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer customer service or finance experienceHigh school diploma or equivalent; experience in collections or customer service often preferred
Work EnvironmentOffice setting, interacting with customers to resolve credit issuesOffice or call center, focusing on recovering overdue payments from customers
Industry UsageFinancial services, banking, credit companiesDebt collection agencies, financial institutions, credit card companies

Both roles involve customer interaction and financial knowledge, but Credit Resolution Representatives focus on resolving credit issues proactively, while Collections Specialists concentrate on recovering overdue payments. Understanding these differences helps job seekers identify the right career path in the credit and collections industry.

What cities are hiring for Credit Resolution Representative jobs? Cities with the most Credit Resolution Representative job openings:
What are popular job titles related to Credit Resolution Representative jobs? For Credit Resolution Representative jobs, the most frequently searched job titles are:
Credit Resolution Representative jobs near you
Infographic showing various Credit Resolution Representative job openings in the United States as of June 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 71% Physical, 1% Hybrid, and 28% Remote job distribution, with an average salary of $46,823 per year, or $22.5 per hour.

Credit Representative

DeLaval

Kansas City, MO • On-site

Full-time

Re-posted 8 days ago

Job description

Credit Representative
Credit Representative, DeLaval
(Kansas City Office, hybrid - 3 days a week - Tuesday, Wednesday, Thursday)
For over 140 years, DeLaval has been driving progress in milk production by innovating solutions for dairy producers around the globe. We are a team of passionate professionals committed to making sustainable food production possible. Working with our dealers across North America, we offer integrated solutions of milking systems, consumables and services to help dairy producers address challenges in animal welfare, food safety, farm profitability, and work efficiency.
At DeLaval, we prioritize our people and their safety. We pride ourselves on our culture of thinking and acting as One DeLaval. We also empower our people to Make Things Happen, and encourage Setting Direction.
Location: Kansas City, Missouri
Department: Finance | Group Finance & IT
About the role
As a Credit Representative, you will play a critical role in supporting the financial health of the business by managing customer accounts and ensuring timely collection of receivables. Acting as a business partner to Commercial, you will help balance strong customer relationships with disciplined credit and collections practices.
What you'll do
  • Manage an assigned portfolio of customer accounts and drive timely collections
  • Execute collection activities including calls, emails, and follow-ups
  • Monitor aging reports and proactively address delinquent accounts
  • Negotiate payment commitments and support resolution of outstanding balances
  • Identify credit risks and escalate concerns
  • Partner with Sales, Customer Service, and Finance to resolve account issues
  • Maintain accurate records and ensure compliance with credit policies

What you'll bring
  • 2-3 years of experience in Accounts Receivable, Credit, Collections, or related field
  • Experience working directly with customers to resolve payment issues
  • Strong communication, negotiation, and analytical skills
  • Ability to manage priorities and work independently
  • Proficiency in Excel and Microsoft Office

Why Join DeLaval?
  • Be part of a global leader in dairy technology and innovation
  • Work in a culture built on collaboration, accountability, and impact
  • Play a key role in shaping the future of sustainable food production
  • Lead with purpose and visibility at the executive level

Education
High school diploma required; Associate's or Bachelor's degree in Finance, Accounting, or related field preferred.
DeLaval is an equal opportunity employer.
Finance

Apply