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Account Resolution Analyst Jobs (NOW HIRING)

BMO Financial

Account Resolution Specialist

Cedar Rapids, IA

$14.25 - $19.75/hr

... the resolution of non-performing and high risk accounts. * Sends out client communications ... Integrates information from multiple sources to enable more efficient processes, enhanced analysis ...

WW&R

Account Resolution Specialist

Dublin, OH · On-site

$18.29 - $22.04/hr

The Account Resolution Specialist is responsible for locating and contacting businesses and/or ... Close visual acuity is needed to read, analyze data, and view a computer terminal for extended ...

Bank of Montreal

Account Resolution Specialist

Cedar Rapids, IA · On-site

$14.25 - $19.50/hr

... the resolution of non-performing and high risk accounts. * Sends out client communications ... Integrates information from multiple sources to enable more efficient processes, enhanced analysis ...

WW&R

Account Resolution Specialist

Dublin, OH

$18.29 - $22.04/hr

The Account Resolution Specialist is responsible for locating and contacting businesses and/or ... Close visual acuity is needed to read, analyze data, and view a computer terminal for extended ...

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Account Resolution Analyst information

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How much do account resolution analyst jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for account resolution analyst in the United States is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $23.56 per hour, depending on experience, location, and employer.

What is the difference between Account Resolution Analyst vs Credit Analyst?

AspectAccount Resolution AnalystCredit Analyst
Primary FocusResolving customer account issues, disputes, and billing problemsAssessing creditworthiness and analyzing credit data for lending decisions
Required SkillsCustomer service, problem-solving, communicationFinancial analysis, risk assessment, data interpretation
Work EnvironmentCustomer service centers, finance departmentsBanking, financial institutions, lending departments
CertificationsOften none required; some roles may prefer customer service or finance certificationsCFP, CFA, or similar financial certifications may be preferred

While both roles operate within financial services, the Account Resolution Analyst primarily handles customer account issues and disputes, focusing on resolving billing and account problems. In contrast, a Credit Analyst evaluates credit data to determine lending risks. Both roles require strong analytical skills, but their daily tasks and focus areas differ significantly.

What are the key skills and qualifications needed to thrive as an Account Resolution Analyst, and why are they important?

To thrive as an Account Resolution Analyst, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a relevant degree. Familiarity with collections software, ERP systems like SAP or Oracle, and proficiency in Excel are typically required. Outstanding communication, negotiation, and problem-solving skills help build rapport with clients and resolve disputes effectively. These competencies ensure timely resolution of account issues, maintain positive client relationships, and support overall financial health for the organization.

What are some common challenges Account Resolution Analysts face, and how can they effectively address them?

Account Resolution Analysts often encounter challenges such as handling difficult or frustrated customers, managing high volumes of delinquent accounts, and balancing assertiveness with empathy. To address these challenges, it is important to develop strong communication and negotiation skills, stay organized with case management tools, and maintain a thorough understanding of company policies and compliance regulations. Collaborating closely with team members and leveraging available resources can also help analysts resolve accounts more efficiently while maintaining positive customer relationships.

What is an Account Resolution Analyst?

An Account Resolution Analyst is a professional who specializes in reviewing, analyzing, and resolving outstanding account issues, such as overdue payments, billing discrepancies, or other financial concerns for clients or customers. They work closely with internal departments and external parties to investigate account problems, negotiate payment arrangements, and ensure accurate account records. Their goal is to minimize financial risk to the organization by ensuring timely and effective resolution of account discrepancies.
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Account Resolution Analyst jobs near you
Infographic showing various Account Resolution Analyst job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $47,500 per year, or $22.8 per hour.

Denials and Resolution Analyst - CCSO - Business Services

Memorial Health System of Southwest Oklahoma

Lawton, OK

Other

Posted 3 days ago

Job description

DEFINITION: 

 

Denials and Resolution Analyst is under the supervision of one of the Business Service Supervisors.  The Denials and Resolution Analyst is responsible for follow-up and monitoring under-payments from Third party payers. Responsible for data collection and analysis regarding specific Provider and/Facility Inquiries, Disputes and/or Appeals.  Develops necessary policies and procedures and oversees quality assurance measures related to Provider and Hospital Disputes.

PREFERRED QUALIFICATIONS :

Must have good organizational skills, reading, writing and proven communication skills.

Proficient in Excel.

Must have 2 years of general medical office experience.

Prefer 2 year of hospital/medical office billing and collections or can demonstrate an understanding of hospital/physician billing and collections.

College degree preferred. 

High School Graduate with excellent organizational skills, ability to work independently and stay on task, 

Ability to learn and understand billing protocol and reimbursement issues, ability to maintain accurate and detailed charts/notes in the company system. 

2 years formal education in business or equivalent experience. 

Must have at least 2 years of a Medical Office/Hospital billing setting.

 
 
 

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