ZipRecruiter

Log In

1

Account Resolution Analyst Jobs (NOW HIRING)

EnableComp

Resolution Analyst, Denials (REMOTE)

OR · Remote

The Resolution Analyst is responsible for facilitating payment review recovery efforts for denied and underpaid accounts for assigned clients, thereby increasing the departments revenue. This ...

EnableComp

Resolution Analyst, Denials (REMOTE)

The Resolution Analyst is responsible for facilitating payment review recovery efforts for denied and underpaid accounts for assigned clients, thereby increasing the departments revenue. This ...

previous page

Showing results 41-60

All JobsAccount Resolution Analyst Jobs

Account Resolution Analyst information

See salary details

$21

$22

$24

How much do account resolution analyst jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for account resolution analyst in the United States is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $23.56 per hour, depending on experience, location, and employer.

What is the difference between Account Resolution Analyst vs Credit Analyst?

AspectAccount Resolution AnalystCredit Analyst
Primary FocusResolving customer account issues, disputes, and billing problemsAssessing creditworthiness and analyzing credit data for lending decisions
Required SkillsCustomer service, problem-solving, communicationFinancial analysis, risk assessment, data interpretation
Work EnvironmentCustomer service centers, finance departmentsBanking, financial institutions, lending departments
CertificationsOften none required; some roles may prefer customer service or finance certificationsCFP, CFA, or similar financial certifications may be preferred

While both roles operate within financial services, the Account Resolution Analyst primarily handles customer account issues and disputes, focusing on resolving billing and account problems. In contrast, a Credit Analyst evaluates credit data to determine lending risks. Both roles require strong analytical skills, but their daily tasks and focus areas differ significantly.

What does an account resolution analyst do?

An account resolution analyst reviews and resolves issues related to customer accounts, such as billing discrepancies, account access problems, or disputes. They analyze account data, communicate with customers or internal teams, and use tools like CRM systems to ensure accounts are accurate and compliant with company policies.

What are the key skills and qualifications needed to thrive as an account resolution analyst, and why are they important?

To thrive as an Account Resolution Analyst, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a relevant degree. Familiarity with collections software, ERP systems like SAP or Oracle, and proficiency in Excel are typically required. Outstanding communication, negotiation, and problem-solving skills help build rapport with clients and resolve disputes effectively. These competencies ensure timely resolution of account issues, maintain positive client relationships, and support overall financial health for the organization.

What are some common challenges account resolution analysts face, and how can they effectively address them?

Account Resolution Analysts often encounter challenges such as handling difficult or frustrated customers, managing high volumes of delinquent accounts, and balancing assertiveness with empathy. To address these challenges, it is important to develop strong communication and negotiation skills, stay organized with case management tools, and maintain a thorough understanding of company policies and compliance regulations. Collaborating closely with team members and leveraging available resources can also help analysts resolve accounts more efficiently while maintaining positive customer relationships.

What is an account resolution analyst?

An Account Resolution Analyst is a professional who specializes in reviewing, analyzing, and resolving outstanding account issues, such as overdue payments, billing discrepancies, or other financial concerns for clients or customers. They work closely with internal departments and external parties to investigate account problems, negotiate payment arrangements, and ensure accurate account records. Their goal is to minimize financial risk to the organization by ensuring timely and effective resolution of account discrepancies.
More about Account Resolution Analyst jobs
Who are the top companies hiring for Account Resolution Analyst jobs? The top employers for Account Resolution Analyst jobs are:
What job categories do people searching Account Resolution Analyst jobs look for? The top searched job categories for Account Resolution Analyst jobs are:
What are popular job titles related to Account Resolution Analyst jobs? For Account Resolution Analyst jobs, the most frequently searched job titles are:
Account Resolution Analyst jobs near you
Infographic showing various Account Resolution Analyst job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $47,500 per year, or $22.8 per hour.

Resolution Analyst, Denials (REMOTE)

EnableComp

OR • Remote

Full-time

Re-posted 4 days ago

EnableComp rating

8.7

Company rating: 8.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

44th of 485 rated business services

Job description

EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM™ intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers’ Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024 and is among the top one percent of companies to make the Inc. 5000 list of the fastest-growing private companies in the United States for the last eleven years. 

Position Summary

The Resolution Analyst acts as the liaison between key client contacts and our denials and underpayment appeal process to the appropriate payer.  The Resolution Analyst is responsible for facilitating payment review recovery efforts for denied and underpaid accounts for assigned clients, thereby increasing the departments revenue.  This position is responsible for handling patient health information (PHI) and maintaining extreme privacy and security as it relates to confidential and proprietary information.
Key Responsibilities
  • Review, evaluate, appeal, and follow up on outstanding, denied, underpaid, and other assigned claims using EnableComp’s proprietary software, systems and tools.
  • Use payment documentation provided by payers and medical provider contract information to determine the correct reimbursement.
  • Efficiently review hospital contracts to identify and collect cash payments from insurance companies, ensuring prompt payments of denied and underpaid claims.
  • Research, request, and acquire all pertinent medical records and supporting documentation to create and submit complex underpayment appeals to the appropriate payer, ensuring accurate and timely claim reimbursement.
  • Conduct timely and thorough telephone follow-up with payers to ensure claims with supporting documentation have been received and facilitate resolution of outstanding receivables.
  • Ensures smooth operations and improves customer satisfaction.
  • Other duties as required.
Requirements and Qualifications
  • High School Diploma or GED required.  Associates or Bachelor’s Degree preferred.
  • 5+ years’ experience in healthcare field working in billing or collections.
  • 1+ years’ client facing/customer services experience.
  • Intermediate level understanding of insurance payer/provider claims processing and subsequent data requirements.
  • Equivalent combination of education and experience will be considered.
  • Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook).
  • Intermediate understanding of ICD, HCPCS/CPT coding, and medical terminology.
  • Strong understanding of the revenue cycle process.
  • Full understanding of hospital reimbursement, Intermediate knowledge of Managed Care contracts, Contract Language, and Federal and State requirements.
  • Familiarity with HMO, PPO, IPA, and capitation terms and how these payors process claims.
  • Intermediate understanding of EOB, hospital billing form requirements (UB04), and familiarity with the HCFA 1500 forms.
  • Demonstrate strong ability to review client/payer contracts to identify complex underpayments.
  • Regular and predictable attendance.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Special Considerations and Prerequisites
  • Practices and adheres to EnableComp’s Core Values, Vision and Mission.
  • Proven ability to meet and/or exceed productivity targets and goals.
  • Maintains stable performance under pressure or opposition.  Handles stress in ways to maintain relationships with all stakeholders.
  • Must be a self-starter and able to work independently without direct supervision.
  • Proven written and verbal communication skills.
  • Strong analytical and problem-solving skills.
  • Proven experience working with external clients; strong customer service skills and business acumen.
  • Ability to prioritize and manage multiple competing priorities and projects concurrently.
  • Must be able to remain in stationary position 50% of the time.
  • Occasionally moves about inside the office to access office equipment, etc.
  • Constantly operates a computer and other office equipment such as a copy/scan/print machine, phone and computer.
EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.

EnableComp recruits, develops and retains the industry's top talent.  As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people.  We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies.  If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you.

 Don’t just take our word for it!  Hear what our people are saying:
“I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.” – Revenue Specialist

“I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.” – Supervisor, Operations

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

What EnableComp employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom