ZipRecruiter

Log In

1

Chargeback Jobs in Nevada (NOW HIRING)

IGT

Chargeback Analyst - Las Vegas, NV

Las Vegas, NV · On-site

Overview As an Analyst Chargeback, you'll play a key role in supporting payment dispute operations by researching, processing, and resolving chargebacks, retrieval requests, and account inquiries.

Virgin Hotels

AR Clerk

Las Vegas, NV · On-site

$18.25 - $23/hr

Respond to credit card chargebacks and reconciliation of chargeback accounts * Enter revenue adjustments or settlements of outstanding balances * Assist guests/guest with service issues after ...

Virgin Hotels

AR Clerk

Las Vegas, NV · On-site

$18.25 - $23/hr

Respond to credit card chargebacks and reconciliation of chargeback accounts * Enter revenue adjustments or settlements of outstanding balances * Assist guests/guest with service issues after ...

Paysign Inc

Fraud Analyst 1

Henderson, NV · On-site

$20/hr

Collaborate with Investigator and Disputes team members (Openers, Closers, and Chargeback Specialists) on reports of suspicious activity Required Skills/Abilities * Regular attendance and schedule ...

All JobsChargeback JobsChargeback Jobs in Nevada

Chargeback information

What is a chargeback?

A Chargeback job typically involves reviewing and processing disputed transactions on behalf of a company, usually in the financial, banking, or e-commerce sectors. Chargeback specialists investigate claims from customers who request refunds due to fraud, billing errors, or dissatisfaction. They analyze transaction details, gather evidence, and communicate with payment processors or banks to resolve disputes. The role requires strong attention to detail, knowledge of payment processing systems, and compliance with financial regulations. Effective dispute resolution helps minimize financial losses and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive in the chargeback position, and why are they important?

To thrive in a Chargeback role, you need strong analytical skills, attention to detail, and knowledge of payment processing or financial operations, typically supported by experience in banking or e-commerce environments. Familiarity with chargeback management platforms, dispute resolution systems, and payment network regulations (such as Visa and Mastercard rules) is often required. Excellent communication, problem-solving, and organizational skills help you stand out by ensuring effective collaboration with merchants, banks, and customers. These skills are essential for accurately assessing disputes, minimizing financial losses, and maintaining positive professional relationships.

What are the common challenges faced in a chargeback role, and how are they handled?

One common challenge in a Chargeback position is managing a high volume of complex dispute cases within tight deadlines, which requires strong organization and prioritization skills. You may also need to interpret ambiguous documentation and apply evolving payment network rules to resolve claims accurately. Successful chargeback specialists work closely with internal teams such as fraud prevention and customer service, as well as external partners like banks and payment processors, to gather evidence and reach fair outcomes. Over time, this experience can open doors to advanced roles in risk management, compliance, or financial operations.

How to become a chargeback analyst?

To become a chargeback analyst, candidates typically need a high school diploma or equivalent, with some roles preferring a bachelor's degree in finance, accounting, or a related field. Relevant skills include attention to detail, knowledge of payment processing systems, and familiarity with dispute management tools. Gaining experience in fraud prevention, customer service, or financial analysis can also improve job prospects.

What are the most commonly searched types of Chargeback jobs in Nevada?

The most popular types of Chargeback jobs in Nevada are:

What are popular job titles related to Chargeback jobs in Nevada?

For Chargeback jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Chargeback jobs in Nevada look for?

The top searched job categories for Chargeback jobs in Nevada are:

Chargeback jobs near you
Infographic showing various Chargeback job openings in Nevada as of August 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Contract. Highlights an 77% Physical, 7% Hybrid, and 16% Remote job distribution.

Chargeback Analyst - Las Vegas, NV

Las Vegas, NV • On-site

IGT
Manufacturing • 10K+ employees

7.6

Company rating: 7.6 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

249th of 494 rated machine equipment manufacturers

People enjoy working here

Good employer

Recommended by parents

Learn more about IGTexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

IGT, where innovation meets entertainment on a global scale!  From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences-powered by worldclass content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.

Whether it's spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and longterm value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to costumers we serve. If you're ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - www.igt.com.

Overview

As an Analyst Chargeback, you'll play a key role in supporting payment dispute operations by researching, processing, and resolving chargebacks, retrieval requests, and account inquiries. This role is ideal for someone who enjoys investigative work, has strong attention to detail, and thrives in a fast-paced environment where accuracy and customer service are equally important. You'll work cross-functionally to ensure financial disputes are resolved efficiently while maintaining compliance with established procedures and service standards.

Location:Las Vegas (hybrid).

What You'll Do
  • Responsible for verifying and posting details of business transactions, such as funds received and disbursed, and total accounts.
  • Maintains accounting records of chargebacks, retrieval requests, and exception processing.
  • Compiles and sorts documents as they relate to the chargeback and retrieval cycles.
  • Analyzes customer needs when answering questions as they relate to account inquiries and disputes.
  •  Explains available services to customers.
  • Corrects errors and resolves financial disputes as conveyed by cardholders and credit card associations.
  •  Adheres to departmental procedures to meet customer and client needs in an innovative and resourceful manner.
  • Performs other related duties as assigned.
What We're Looking For
  • High school diploma or GED required; Associate degree preferred.
  • 0-2 years of experience in customer service, financial operations, data analysis, or a related office environment.
  • Basic understanding of accounting principles or financial transactions.
  • Strong analytical and problem-solving skills with exceptional attention to detail.
  • Excellent verbal and written communication skills with a customer-focused mindset.
  • Ability to build positive working relationships across multiple teams.
  • Proficiency with Microsoft Office, including Excel, Word, and Outlook.
  • Bilingual skills are a plus.
Keys to Success
  • Maintain a high level of accuracy while handling financial transactions and sensitive customer information.
  • Stay organized and effectively manage multiple priorities in a fast-paced environment.
  • Demonstrate professionalism, integrity, and confidentiality in all interactions.
  • Remain calm and solution-oriented when handling customer disputes or difficult conversations.
  • Adapt quickly to changing priorities, procedures, and business needs.
  • Collaborate effectively with teammates while working independently to resolve issues.
  • Deliver exceptional customer service while adhering to company policies and compliance standards.

#LI-MW1

#LI-Onsite

At IGT, we believe compensation should be as individual as you are, reflecting your skills, experience, background, and location. For this role, the hourly compensation is 18,50 USD, with flexibility to adjust higher or lower based on the full scope of qualifications. We proudly comply with all applicable local pay transparency laws and collective bargaining agreements.

And compensation is just the beginning. Our Total Rewards program is designed to support your success, both professionally and personally, and may include:

Discretionary bonus opportunities

Comprehensive health, dental, and vision coverage

Paid time off and wellness programs

Tuition reimbursement

401(k) with company contributions

Additional benefits including disability coverage and identity protection

IGT is committed to fostering a diverse, equitable, and inclusive workplace that reflects the global communities and customers we serve. We strive to create an environment where all employees feel valued, respected, and empowered.

IGT is an equal opportunity employer. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion or belief, sex, sexual orientation, gender identity, age, national origin, disability, or any other characteristic protected by applicable law. This commitment applies to all employment practices, including recruitment, hiring, promotion, compensation, benefits, training, and termination. 

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

IGT logo

About IGT

Sourced by ZipRecruiter

IGTis a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

London, Greater London, GB

Social media

FacebookTwitter

View All IGT Jobs

What IGT employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply