Overview As an Analyst Chargeback, you'll play a key role in supporting payment dispute operations by researching, processing, and resolving chargebacks, retrieval requests, and account inquiries.
Overview As an Analyst Chargeback, you'll play a key role in supporting payment dispute operations by researching, processing, and resolving chargebacks, retrieval requests, and account inquiries.
Overview As an Analyst Chargeback, you'll play a key role in supporting payment dispute operations by researching, processing, and resolving chargebacks, retrieval requests, and account inquiries.
Overview As an Analyst Chargeback, you'll play a key role in supporting payment dispute operations by researching, processing, and resolving chargebacks, retrieval requests, and account inquiries.
Payments and Vendor Operations Agent
Las Vegas, NV · On-site
$23/hr
Process and submit chargebacks accurately and within required deadlines. * Maintain detailed documentation and evidence related to payment disputes and fraud investigations. * Conduct audits of ...
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Payments and Vendor Operations Agent
Las Vegas, NV · On-site
$23/hr
Process and submit chargebacks accurately and within required deadlines. * Maintain detailed documentation and evidence related to payment disputes and fraud investigations. * Conduct audits of ...
AR Clerk
$18.25 - $23/hr
Respond to credit card chargebacks and reconciliation of chargeback accounts * Enter revenue adjustments or settlements of outstanding balances * Assist guests/guest with service issues after ...
AR Clerk
$18.25 - $23/hr
Respond to credit card chargebacks and reconciliation of chargeback accounts * Enter revenue adjustments or settlements of outstanding balances * Assist guests/guest with service issues after ...
AR Clerk
Las Vegas, NV · On-site
$18.25 - $23/hr
Respond to credit card chargebacks and reconciliation of chargeback accounts * Enter revenue adjustments or settlements of outstanding balances * Assist guests/guest with service issues after ...
AR Clerk
Las Vegas, NV · On-site
$18.25 - $23/hr
Respond to credit card chargebacks and reconciliation of chargeback accounts * Enter revenue adjustments or settlements of outstanding balances * Assist guests/guest with service issues after ...
Vendor Compliance Coordinator
$21 - $25.50/hr
Analyze, research chargebacks, determine findings to communicate to the client and work with Client Services and the Operations teams to help determine root cause * Reach out to clients and/or ...
Vendor Compliance Coordinator
$21 - $25.50/hr
Analyze, research chargebacks, determine findings to communicate to the client and work with Client Services and the Operations teams to help determine root cause * Reach out to clients and/or ...
Vendor Compliance Coordinator
Henderson, NV · On-site
$21 - $25.50/hr
Analyze, research chargebacks, determine findings to communicate to the client and work with Client Services and the Operations teams to help determine root cause * Reach out to clients and/or ...
Vendor Compliance Coordinator
Henderson, NV · On-site
$21 - $25.50/hr
Analyze, research chargebacks, determine findings to communicate to the client and work with Client Services and the Operations teams to help determine root cause * Reach out to clients and/or ...
Accounts Receivable Specialist
Verdi, NV · On-site
$25/hr
Investigate and resolve payment discrepancies, chargebacks, and billing disputes. * Void credit card transactions for canceled orders when necessary. * Process invoice corrections, including sales ...
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Accounts Receivable Specialist
Verdi, NV · On-site
$25/hr
Investigate and resolve payment discrepancies, chargebacks, and billing disputes. * Void credit card transactions for canceled orders when necessary. * Process invoice corrections, including sales ...
Investigate and resolve payment discrepancies, chargebacks, and billing disputes. * Void credit card transactions for canceled orders when necessary. * Process invoice corrections, including sales ...
Investigate and resolve payment discrepancies, chargebacks, and billing disputes. * Void credit card transactions for canceled orders when necessary. * Process invoice corrections, including sales ...
Independent Freight Broker Agent
Las Vegas, NV · On-site +1
Zero chargebacks for TMS, load boards, or back-office. * 100% Remote Flexibility: Work whenever, wherever, and however you want. * Unlimited Earnings: No caps, tiers, or corporate salary limits on ...
Independent Freight Broker Agent
Las Vegas, NV · On-site +1
Zero chargebacks for TMS, load boards, or back-office. * 100% Remote Flexibility: Work whenever, wherever, and however you want. * Unlimited Earnings: No caps, tiers, or corporate salary limits on ...
Accounting Manager
Laughlin, NV · On-site
... wires, chargebacks and checks • Review and balance bank statements • Research and prepare assigned balance sheet accounts, including making journal entries, assisting in the month end close ...
Accounting Manager
Laughlin, NV · On-site
... wires, chargebacks and checks • Review and balance bank statements • Research and prepare assigned balance sheet accounts, including making journal entries, assisting in the month end close ...
Cashier - HRC Las Vegas Strip
$11.25 - $15.25/hr
Assisting with chargebacks * Change runs * Balancing the safe ( 3x per day) * Cashing out Box Office, Live, and Banquet employees (if applicable) * Doing "paid ins" and "paid outs" for employees
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Cashier - HRC Las Vegas Strip
$11.25 - $15.25/hr
Assisting with chargebacks * Change runs * Balancing the safe ( 3x per day) * Cashing out Box Office, Live, and Banquet employees (if applicable) * Doing "paid ins" and "paid outs" for employees
Operations/Service Manager
$22.60 - $30.15/hr
Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory. * Act as the Manager on ...
Operations/Service Manager
$22.60 - $30.15/hr
Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory. * Act as the Manager on ...
Operation Manager
Reno, NV · On-site
Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory. * Act as the Manager on ...
Operation Manager
Reno, NV · On-site
Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory. * Act as the Manager on ...
Logistics Coordinator
Henderson, NV · On-site
$21 - $25.50/hr
Resolving gaps in training to minimize routing errors and chargebacks. * Create and maintains TMS portal credentials * Update and maintain retailer routing guide * Maintain Recap reports/manifests to ...
Logistics Coordinator
Henderson, NV · On-site
$21 - $25.50/hr
Resolving gaps in training to minimize routing errors and chargebacks. * Create and maintains TMS portal credentials * Update and maintain retailer routing guide * Maintain Recap reports/manifests to ...
Logistics Coordinator
$21 - $25.50/hr
Resolving gaps in training to minimize routing errors and chargebacks. * Create and maintains TMS portal credentials * Update and maintain retailer routing guide * Maintain Recap reports/manifests to ...
Logistics Coordinator
$21 - $25.50/hr
Resolving gaps in training to minimize routing errors and chargebacks. * Create and maintains TMS portal credentials * Update and maintain retailer routing guide * Maintain Recap reports/manifests to ...
Store Manager Trainee
North Las Vegas, NV · On-site
$75K - $94K/yr
Partner with Assistant Store Manager, Operations to review receiving, transfers, debits/damages, returns-to-vendor (RTV's), and chargeback paperwork to ensure accuracy of inventory. * Act as Manager ...
Store Manager Trainee
North Las Vegas, NV · On-site
$75K - $94K/yr
Partner with Assistant Store Manager, Operations to review receiving, transfers, debits/damages, returns-to-vendor (RTV's), and chargeback paperwork to ensure accuracy of inventory. * Act as Manager ...
Assistant Manager
Carson City, NV · On-site
$17/hr
... hotel chargebacks · Maintain and respond to hotel Tripadvisor reviews · Research and resolve hotel Customer Care cases · Responsible for ensuring cash on hand and change for front desk is ...
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Assistant Manager
Carson City, NV · On-site
$17/hr
... hotel chargebacks · Maintain and respond to hotel Tripadvisor reviews · Research and resolve hotel Customer Care cases · Responsible for ensuring cash on hand and change for front desk is ...
Assistant Manager
Carson City, NV · On-site
$17/hr
... hotel chargebacks · Maintain and respond to hotel Tripadvisor reviews · Research and resolve hotel Customer Care cases · Responsible for ensuring cash on hand and change for front desk is ...
Quick apply
Assistant Manager
Carson City, NV · On-site
$17/hr
... hotel chargebacks · Maintain and respond to hotel Tripadvisor reviews · Research and resolve hotel Customer Care cases · Responsible for ensuring cash on hand and change for front desk is ...
Store Manager Trainee
Las Vegas, NV · On-site
$75K - $94K/yr
Partner with Assistant Store Manager, Operations to review receiving, transfers, debits/damages, returns-to-vendor (RTV's), and chargeback paperwork to ensure accuracy of inventory. * Act as Manager ...
Store Manager Trainee
Las Vegas, NV · On-site
$75K - $94K/yr
Partner with Assistant Store Manager, Operations to review receiving, transfers, debits/damages, returns-to-vendor (RTV's), and chargeback paperwork to ensure accuracy of inventory. * Act as Manager ...
Chargeback information
What is a Chargeback job?
A Chargeback job typically involves reviewing and processing disputed transactions on behalf of a company, usually in the financial, banking, or e-commerce sectors. Chargeback specialists investigate claims from customers who request refunds due to fraud, billing errors, or dissatisfaction. They analyze transaction details, gather evidence, and communicate with payment processors or banks to resolve disputes. The role requires strong attention to detail, knowledge of payment processing systems, and compliance with financial regulations. Effective dispute resolution helps minimize financial losses and maintain customer satisfaction.
What are the common challenges faced in a Chargeback role, and how are they handled?
One common challenge in a Chargeback position is managing a high volume of complex dispute cases within tight deadlines, which requires strong organization and prioritization skills. You may also need to interpret ambiguous documentation and apply evolving payment network rules to resolve claims accurately. Successful chargeback specialists work closely with internal teams such as fraud prevention and customer service, as well as external partners like banks and payment processors, to gather evidence and reach fair outcomes. Over time, this experience can open doors to advanced roles in risk management, compliance, or financial operations.
What are the key skills and qualifications needed to thrive in the Chargeback position, and why are they important?
To thrive in a Chargeback role, you need strong analytical skills, attention to detail, and knowledge of payment processing or financial operations, typically supported by experience in banking or e-commerce environments. Familiarity with chargeback management platforms, dispute resolution systems, and payment network regulations (such as Visa and Mastercard rules) is often required. Excellent communication, problem-solving, and organizational skills help you stand out by ensuring effective collaboration with merchants, banks, and customers. These skills are essential for accurately assessing disputes, minimizing financial losses, and maintaining positive professional relationships.
What are the most commonly searched types of Chargeback jobs in Nevada? The most popular types of Chargeback jobs in Nevada are:
What are popular job titles related to Chargeback jobs in Nevada? For Chargeback jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Chargeback jobs in Nevada look for? The top searched job categories for Chargeback jobs in Nevada are:
Other
Medical, Dental, Vision, Retirement, PTO
Posted 12 days ago
IGT rating
7.5
Based on 51 frontline employees who took The Breakroom Quiz
264th of 486 rated machine equipment manufacturers
Job description
IGT, where innovation meets entertainment on a global scale! From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences-powered by worldclass content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.
Whether it's spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and longterm value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to costumers we serve. If you're ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - www.igt.com.
Overview
As an Analyst Chargeback, you'll play a key role in supporting payment dispute operations by researching, processing, and resolving chargebacks, retrieval requests, and account inquiries. This role is ideal for someone who enjoys investigative work, has strong attention to detail, and thrives in a fast-paced environment where accuracy and customer service are equally important. You'll work cross-functionally to ensure financial disputes are resolved efficiently while maintaining compliance with established procedures and service standards.
Location:Las Vegas (hybrid).
What You'll Do
- Responsible for verifying and posting details of business transactions, such as funds received and disbursed, and total accounts.
- Maintains accounting records of chargebacks, retrieval requests, and exception processing.
- Compiles and sorts documents as they relate to the chargeback and retrieval cycles.
- Analyzes customer needs when answering questions as they relate to account inquiries and disputes.
- Explains available services to customers.
- Corrects errors and resolves financial disputes as conveyed by cardholders and credit card associations.
- Adheres to departmental procedures to meet customer and client needs in an innovative and resourceful manner.
- Performs other related duties as assigned.
What We're Looking For
- High school diploma or GED required; Associate degree preferred.
- 0-2 years of experience in customer service, financial operations, data analysis, or a related office environment.
- Basic understanding of accounting principles or financial transactions.
- Strong analytical and problem-solving skills with exceptional attention to detail.
- Excellent verbal and written communication skills with a customer-focused mindset.
- Ability to build positive working relationships across multiple teams.
- Proficiency with Microsoft Office, including Excel, Word, and Outlook.
- Bilingual skills are a plus.
Keys to Success
- Maintain a high level of accuracy while handling financial transactions and sensitive customer information.
- Stay organized and effectively manage multiple priorities in a fast-paced environment.
- Demonstrate professionalism, integrity, and confidentiality in all interactions.
- Remain calm and solution-oriented when handling customer disputes or difficult conversations.
- Adapt quickly to changing priorities, procedures, and business needs.
- Collaborate effectively with teammates while working independently to resolve issues.
- Deliver exceptional customer service while adhering to company policies and compliance standards.
#LI-MW1
#LI-Onsite
At IGT, we believe compensation should be as individual as you are, reflecting your skills, experience, background, and location. For this role, the hourly compensation is 18,50 USD, with flexibility to adjust higher or lower based on the full scope of qualifications. We proudly comply with all applicable local pay transparency laws and collective bargaining agreements.
And compensation is just the beginning. Our Total Rewards program is designed to support your success, both professionally and personally, and may include:
Discretionary bonus opportunities
Comprehensive health, dental, and vision coverage
Paid time off and wellness programs
Tuition reimbursement
401(k) with company contributions
Additional benefits including disability coverage and identity protection
IGT is committed to fostering a diverse, equitable, and inclusive workplace that reflects the global communities and customers we serve. We strive to create an environment where all employees feel valued, respected, and empowered.
IGT is an equal opportunity employer. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion or belief, sex, sexual orientation, gender identity, age, national origin, disability, or any other characteristic protected by applicable law. This commitment applies to all employment practices, including recruitment, hiring, promotion, compensation, benefits, training, and termination.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
About IGT
Sourced by ZipRecruiter
IGTis a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility.
Industry
Manufacturing
Company size
10,000+ Employees
Headquarters location
London, Greater London, GB