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Chargeback Analyst Jobs (NOW HIRING)

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Chargeback and Abuse Risk Analyst

Omaha, NE · On-site +1

$80K - $90K/yr

The Chargeback and Abuse Risk Analyst is an independent decision-maker and subject matter expert on card disputes and payment abuse. The primary work of this role is judgment. Classifying abuse ...

New

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Chargeback and Abuse Risk Analyst

Omaha, NE · On-site

$80K - $90K/yr

The Chargeback and Abuse Risk Analyst is an independent decision-maker and subject matter expert on card disputes and payment abuse. The primary work of this role is judgment. Classifying abuse ...

Topstep

Chargeback and Abuse Risk Analyst

Chicago, IL · On-site

$80K - $90K/yr

The Chargeback and Abuse Risk Analyst is an independent decision-maker and subject matter expert on card disputes and payment abuse. The primary work of this role is judgment. Classifying abuse ...

Topstep

Chargeback and Abuse Risk Analyst

Chicago, IL · On-site +1

$80K - $90K/yr

The Chargeback and Abuse Risk Analyst is an independent decision-maker and subject matter expert on card disputes and payment abuse. The primary work of this role is judgment. Classifying abuse ...

CFS

Deductions Analyst

Cortlandt Manor, NY · Hybrid

The Deductions Analyst will manage and process chargeback claims from distributors, maintain accurate pricing and eligibility data for all distribution customers and shipping locations, and ensure ...

CFS

Deductions Analyst

Cortlandt Manor, NY · Hybrid

The Deductions Analyst will manage and process chargeback claims from distributors, maintain accurate pricing and eligibility data for all distribution customers and shipping locations, and ensure ...

Connect America

Chargeback Specialist

Bala Cynwyd, PA · On-site

$18 - $22/hr

Gather and analyze transaction data and documentation to build compelling dispute cases ... Maintain accurate records of all chargeback activity and reconciliation efforts. * Stay up-to-date ...

Morris and Dickson

Chargeback Specialist

Shreveport, LA · On-site

Role Overview As a Chargeback Specialist , you'll be the go-to expert for maintaining accurate ... Analyze data using Excel, text files, or access databases. * Work collaboratively with team members ...

millenniumsoft

Contract Execution Analyst

Franklin Lakes, NJ · On-site

$70K - $84K/yr

Contract Execution Analyst Location : Franklin Lakes, NJ Duration : 12 Months Contract Total Hours ... Resolve chargeback errors for contract specific error types, including membership error types for ...

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Chargeback Analyst information

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$17

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How much do chargeback analyst jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for chargeback analyst in the United States is $29.04, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $34.38 per hour, depending on experience, location, and employer.

What Is a Chargeback Analyst?

A chargeback analyst is responsible for evaluating disputed credit card transactions. In this job, your duties are to investigate disputes, look for documentation of a purchase, determine whether there was fraud, and validate the chargeback if appropriate. You also work with merchants and card providers to ensure their record-keeping systems are adequate. The qualifications for a career as a chargeback analyst are a bachelor’s degree in finance and up to three years of experience working in the finance industry. Additionally, you need strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Chargeback Analyst, and why are they important?

To excel as a Chargeback Analyst, you need a solid understanding of payment processing, financial regulations, and dispute resolution, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, payment gateways, and data analysis tools like Excel is typically required. Attention to detail, problem-solving ability, and strong communication skills help you investigate cases and collaborate with merchants or customers. These skills are crucial for minimizing financial losses and ensuring compliance in a fast-paced financial environment.

What are some common challenges faced by Chargeback Analysts and how can they be addressed?

Chargeback Analysts often encounter challenges such as managing high volumes of dispute cases, keeping up with changing card network regulations, and effectively communicating with both merchants and customers. To address these, it's important to stay organized, leverage chargeback management software, and regularly participate in industry training. Building strong cross-functional relationships with fraud prevention and customer service teams also helps streamline the investigation and resolution process.

What is the difference between Chargeback Analyst vs Fraud Analyst?

AspectChargeback AnalystFraud Analyst
Required CredentialsBanking certifications, knowledge of payment processingCybersecurity certifications, fraud detection training
Work EnvironmentFinancial institutions, e-commerce companiesBanking, finance, e-commerce, security firms
Employer & Industry UsagePayment processors, banks, merchantsFinancial institutions, online retailers, security agencies
Common Search & ComparisonYesYes

While both roles involve financial security and transaction analysis, a Chargeback Analyst primarily handles disputes related to payment reversals, whereas a Fraud Analyst focuses on detecting and preventing fraudulent activities. The roles often overlap in financial institutions and e-commerce, but each has distinct responsibilities and skill sets.

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Chargeback Analyst jobs near you
Infographic showing various Chargeback Analyst job openings in the United States as of May 2026, with employment types broken down into 4% Locum Tenens, 2% As Needed, 13% Full Time, 80% Part Time, and 1% Nights. Highlights an 84% Physical, 8% Hybrid, and 8% Remote job distribution, with an average salary of $60,411 per year, or $29 per hour.
Fraud & Chargeback Analyst

Fraud & Chargeback Analyst

Michael Kors

East Rutherford, NJ • On-site

Full-time

Retirement, PTO

Posted 3 days ago

Michael Kors rating

6.9

Company rating: 6.9 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

20th of 102 rated fashion retailers

Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

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Who You Are:

The Fraud & Chargeback Analyst plays a crucial role in maintaining the integrity of financial transactions and protecting the assets of our organization against fraudulent activities. You must be detail-oriented, analytical, and proactive in identifying potential threats and vulnerabilities. You will perform various fraud and chargeback-related operational tasks. These will include identifying issues, gathering information, formulating data-driven decisions, producing actionable analysis, and driving to resolution.

What You'll Do:

  • Monitor and react to Fraud system tools, reports, and alerts. Research into records and transactions and investigate cases of payment fraud based on information from fraud detection.
  • Identify, analyze, and interpret trends or patterns in data. Ensure the quality, accuracy, and completeness of data and alerting processes.
  • Perform daily fraud and chargeback related transactional activities.
  • Identify and detect suspicious orders by interpreting large, complex, sensitive data using advanced systems and methodologies.
  • Provide evidence to contest buyer payment disputes on behalf of the organization across various payment platforms.
  • Perform linkage across multiple transactional sources.
  • Act as a critical team member during investigations, through data gathering, analysis, and reporting.
  • Analyze E-commerce performance to investigate and interpret data from websites to increase approvals/accepted orders, reduce fraud and false positives.
  • Monitor and reporting key metrics and figures, transforming data into operational insights.
  • Collaborate with other departments to implement fraud prevention strategies and identify areas for improvement.

You'll Need to Have:

  • 4-year degree in relevant field
  • Minimum of 2+ years of e-commerce fraud prevention and detection, chargeback, data analysis (Financial / Business Operations), or Revenue Assurance
  • Proficiency in data analysis and the use of data automation tools
  • Proficiency in Microsoft Excel
  • Knowledge of MS-Office Suite (Word, PowerPoint, Visio, and Access)

We'd Love to See:

  • Knowledge of SQL
  • Experience with data visualization tools (Tableau, PowerBI, etc.)

MK Perks:

  • Generous Paid Time Off & Holiday Calendar
  • Summer Fridays
  • Internal Mobility Across Brands
  • Cross-brand Discount
  • Exclusive Employee Sales
  • Fav 5 Cards (MK Discount for friends and family)
  • 401k Match
  • Paid Parental Leave
  • Thrive Wellness Program
  • Commuter Benefits
  • Gym Discounts

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The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.

In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.

Compensation Range:

70,000.00 - 80,000.00 USD

What Michael Kors employees say

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About Michael Kors

Sourced by ZipRecruiter

Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready to wear. His namesake company, established in 1981, currently produces a range of products through his Michael Kors and MICHAEL Michael Kors labels, including accessories, footwear, watches, jewelry, men's and women's ready to wear, and a full line of fragrance products. Operating at the luxury, lifestyle and outlet levels combined with a strong e-commerce business, Michael Kors stores are operated in some of the most prestigious cities in the world, including New York, Beverly Hills, Chicago, London, Milan, Paris, Munich, Istanbul, Dubai, Seoul, Tokyo and Hong Kong. We currently employ 14,000 people around the world.

Industry

Apparel and accessories stores

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1981

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