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Chargeback Analyst Jobs in Minnesota (NOW HIRING)

Nordic Ware

Staff Accountant

Minneapolis, MN

$57K - $75K/yr

Financial Analysis: * Collaborate with department leaders to provide financial insights and ... File claims to dispute or inquire on customer deductions, chargebacks or invoice payments. * Review ...

Nordic Ware

Staff Accountant

Saint Louis Park, MN · On-site

$65K - $90K/yr

Financial Analysis: * Collaborate with department leaders to provide financial insights and ... File claims to dispute or inquire on customer deductions, chargebacks or invoice payments. * Review ...

Graco

Cash Application Coordinator

Anoka, MN

Create chargebacks for unauthorized customer deductions or approving write-offsin accordance ... Strong analytical and problem-solving skills with the ability to make sound decisions. * Effective ...

New

Graco, Inc.

Cash Application Coordinator

Anoka, MN · On-site

It also involves handling chargebacks and writing off unauthorized deductions to customer accounts ... Strong analytical and problem-solving skills with the ability to make sound decisions. * Effective ...

New

THOMSON REUTERS

Principal Engineer

Eagan, MN · Hybrid

Analyze and tune LLM usage for cost efficiency: Partner with AI/ML and platform teams to right-size ... Build and maintain dashboards, showback/chargeback reporting, and forecasting models that give the ...

Thomson Reuters

Principal Engineer

Eagan, MN · On-site

Analyze and tune LLM usage for cost efficiency: Partner with AI/ML and platform teams to right-size ... Build and maintain dashboards, showback/chargeback reporting, and forecasting models that give the ...

Deloitte

M&A Data Analytics Manager

Minneapolis, MN · On-site

... analyzing, validating, and normalizing transactional, commercial, and operational data (e.g ... rebate and chargeback data, inventory, pipeline, and customer/channel data) to develop and test ...

W3Global Inc.

Property Management Accountant

Edina, MN

$50K - $65K/yr

The ideal candidate is highly organized, analytical, and comfortable working independently while ... Process bills, receipts, chargebacks, credits, and NSF transactions. * Monitor bank statements and ...

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Chargeback Analyst information

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$16

$28

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How much do chargeback analyst jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for chargeback analyst in Minnesota is $28.45, according to ZipRecruiter salary data. Most workers in this role earn between $22.84 and $33.65 per hour, depending on experience, location, and employer.

What is a chargeback analyst?

A Chargeback Analyst is a financial professional responsible for investigating and resolving chargeback claims, which occur when a customer disputes a transaction with their bank or credit card provider. They analyze transaction records, communicate with merchants and banks, and gather supporting documentation to determine the validity of each claim. Their goal is to minimize financial losses for their organization by ensuring that chargeback cases are handled efficiently and accurately. They also help identify patterns of fraud or errors and recommend process improvements to reduce future chargebacks.

What is the difference between Chargeback Analyst vs Fraud Analyst?

AspectChargeback AnalystFraud Analyst
Required CredentialsBanking certifications, knowledge of payment processingCybersecurity certifications, fraud detection training
Work EnvironmentFinancial institutions, e-commerce companiesBanking, finance, e-commerce, security firms
Employer & Industry UsagePayment processors, banks, merchantsFinancial institutions, online retailers, security agencies
Common Search & ComparisonYesYes

While both roles involve financial security and transaction analysis, a Chargeback Analyst primarily handles disputes related to payment reversals, whereas a Fraud Analyst focuses on detecting and preventing fraudulent activities. The roles often overlap in financial institutions and e-commerce, but each has distinct responsibilities and skill sets.

What are some common challenges faced by chargeback analysts and how can they be addressed?

Chargeback Analysts often encounter challenges such as managing high volumes of dispute cases, keeping up with changing card network regulations, and effectively communicating with both merchants and customers. To address these, it's important to stay organized, leverage chargeback management software, and regularly participate in industry training. Building strong cross-functional relationships with fraud prevention and customer service teams also helps streamline the investigation and resolution process.

What is a chargeback analyst?

A chargeback analyst is responsible for evaluating disputed credit card transactions. In this job, your duties are to investigate disputes, look for documentation of a purchase, determine whether there was fraud, and validate the chargeback if appropriate. You also work with merchants and card providers to ensure their record-keeping systems are adequate. The qualifications for a career as a chargeback analyst are a bachelor’s degree in finance and up to three years of experience working in the finance industry. Additionally, you need strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a chargeback analyst?

To excel as a Chargeback Analyst, you need a solid understanding of payment processing, financial regulations, and dispute resolution, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, payment gateways, and data analysis tools like Excel is typically required. Attention to detail, problem-solving ability, and strong communication skills help you investigate cases and collaborate with merchants or customers. These skills are crucial for minimizing financial losses and ensuring compliance in a fast-paced financial environment.

How much does a chargeback analyst make?

A chargeback analyst typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires familiarity with payment processing systems and dispute management tools.
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Chargeback Analyst jobs near you
Infographic showing various Chargeback Analyst job openings in Minnesota as of August 2026, with employment types broken down into 84% Full Time, and 16% Contract. Highlights an 88% In-person, 8% Hybrid, and 4% Remote job distribution, with an average salary of $59,168 per year, or $28.4 per hour.

Principal Business Systems Analyst

UnitedHealth Group

Eden Prairie, MN • On-site

Full-time

Retirement

Posted 17 days ago

UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

188th of 887 rated healthcare providers

Job description

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together.
Join our dynamic technology team as a Principal Business Systems Analyst, where you will bridge the gap between large-scale mainframe system architecture, storage, application development, finance, and IT leadership. In this role, you will analyze physical and logical z Platform environments, manage complex processing requirements, and translate system data into actionable financial results. Using enterprise-approved AI tools and modern analytical methods, you will design and deploy innovative solutions to automate tasks, streamline technical workflows, and support critical business processes. If you are passionate about system-level technical analysis, financial data integrity, and integrating advanced automated tools to modernize enterprise systems, we want you on our team!
Primary Responsibilities:
  • Design, develop, and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI
  • Use enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement
  • Evaluate emerging trends to inform solution design and strategic innovation
  • Successfully communicate and collaborate with z System Technical, Storage, and Application teams, as well as Finance, Procurement, and IT Leadership
  • Analyze and report on physical and logical z Platform environments, tracking processors, DASD, and processing patterns to translate technical requirements into financial chargeback results
  • Provide financial data needed for Cost-Benefit Analyses (CBAs), Proof of Concepts (POCs), and Charge Back reporting
  • Validate system billing reports (including IBM, Broadcom, CA, and BMC) and perform thorough SCRT processing checks to identify and resolve anomalies
  • Develop and manage z System APIs with a deep understanding of mainframe Db2 database structures and interactions with CICS and ODM
  • Maintain distributed computing elements including ASPNet applications and support PLM processes on x86 servers
  • Drive software inventory reporting, TADz answers, security platform compliance (RACF), and decommission reports for applications

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Bachelor's degree or equivalent work experience (equivalent to 4 additional years of technology experience in lieu of a degree)
  • 15+ years of experience working in a large-scale (90,000+ MIPS) mainframe environment
  • 15+ years of experience with z Platform systems, including physical processing environment, DASD, logical components (CPUs, LPAR definitions, APIs), and CICS/Db2/OS system components
  • 15+ years of experience with mainframe storage processing, billing processes (IBM, Broadcom, CA, or BMC), and SCRT reporting/analysis
  • 15+ years of experience with mainframe technical tools, including TADz, Mainframe SAS, JCL, TSO, OPC/TWS, and Db2 programming/internals
  • Demonstrated proficiency using AI productivity tools, large language models (LLMs), or digital assistants (such as Microsoft 365 Copilot) to analyze data, draft communications, and summarize technical meetings
  • Experience with distributed computing, including maintaining ASPNet applications and supporting PLM processes on x86 servers

Preferred Qualifications:
  • Undergraduate degree in Computer Science, Information Technology, Finance, or a related field
  • 10+ years of experience in a 90,000+ MIPS environment working with large enterprise processor configurations and DASD processing patterns
  • Experience developing z System APIs with a thorough understanding of Db2 table structures and interactions with CICS and ODM
  • Experience supporting z Platform dashboards and the centralization of technical data efforts
  • Deep expertise in enterprise mainframe chargeback processes, including modifying automation based on SMF data requirements and managing proprietary or internal Charge Back databases
  • Knowledge of software configuration management, specifically utilizing Endevor processes
  • Proven ability to translate technical z Platform requirements into actionable financial results and perform data validation prior to submission to Finance

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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