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Chargeback Jobs in Minnesota (NOW HIRING)

Upsher-Smith

Sr. Chargeback Coordinator

Maple Grove, MN · On-site

$52K - $70K/yr

General Summary The Sr. Chargeback Coordinator has primary responsibility for chargeback processing and reviewing of claims to determine if proper credit was given or denied. This position is also ...

Upsher-Smith

Sr. Chargeback Coordinator

Maple Grove, MN

$52K - $70K/yr

General Summary The Sr. Chargeback Coordinator has primary responsibility for chargeback processing and reviewing of claims to determine if proper credit was given or denied. This position is also ...

Nordic Ware

Staff Accountant

Saint Louis Park, MN · On-site

$65K - $90K/yr

File claims to dispute or inquire on customer deductions, chargebacks or invoice payments. * Review Credit Holds to ensure accurate and timely decisions for customer orders within guidelines.

Nordic Ware

Staff Accountant

Minneapolis, MN

$57K - $75K/yr

File claims to dispute or inquire on customer deductions, chargebacks or invoice payments. * Review Credit Holds to ensure accurate and timely decisions for customer orders within guidelines.

Bora Pharmaceuticals

Legal Counsel

Maple Grove, MN · On-site

Market access agreements (rebate, chargeback, payer contracting) * Promotional services (agencies, speakers bureaus, MSL collaboration boundaries) * CDAs and the management of USL and 3rd Party ...

Bora Pharmaceuticals

Legal Counsel

Maple Grove, MN

Market access agreements (rebate, chargeback, payer contracting) * Promotional services (agencies, speakers bureaus, MSL collaboration boundaries) * CDAs and the management of USL and 3rd Party ...

Lancesoft

Engineer

Minneapolis, MN · On-site

$75.75 - $94.69/hr

Remote Engineer - Inventory Valuation, Pricing and Chargebacks (Finance) Purpose: Build of Stock Ledger 2.0, Warehouse Cost Adjustments (WCA) Outcome: Required Inventory Valuation functionality is ...

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How much do chargeback jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for chargeback in Minnesota is $20.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $25.91 per hour, depending on experience, location, and employer.

What is a Chargeback job?

A Chargeback job typically involves reviewing and processing disputed transactions on behalf of a company, usually in the financial, banking, or e-commerce sectors. Chargeback specialists investigate claims from customers who request refunds due to fraud, billing errors, or dissatisfaction. They analyze transaction details, gather evidence, and communicate with payment processors or banks to resolve disputes. The role requires strong attention to detail, knowledge of payment processing systems, and compliance with financial regulations. Effective dispute resolution helps minimize financial losses and maintain customer satisfaction.

What are the common challenges faced in a Chargeback role, and how are they handled?

One common challenge in a Chargeback position is managing a high volume of complex dispute cases within tight deadlines, which requires strong organization and prioritization skills. You may also need to interpret ambiguous documentation and apply evolving payment network rules to resolve claims accurately. Successful chargeback specialists work closely with internal teams such as fraud prevention and customer service, as well as external partners like banks and payment processors, to gather evidence and reach fair outcomes. Over time, this experience can open doors to advanced roles in risk management, compliance, or financial operations.

What are the key skills and qualifications needed to thrive in the Chargeback position, and why are they important?

To thrive in a Chargeback role, you need strong analytical skills, attention to detail, and knowledge of payment processing or financial operations, typically supported by experience in banking or e-commerce environments. Familiarity with chargeback management platforms, dispute resolution systems, and payment network regulations (such as Visa and Mastercard rules) is often required. Excellent communication, problem-solving, and organizational skills help you stand out by ensuring effective collaboration with merchants, banks, and customers. These skills are essential for accurately assessing disputes, minimizing financial losses, and maintaining positive professional relationships.

What are the most commonly searched types of Chargeback jobs in Minnesota? The most popular types of Chargeback jobs in Minnesota are:
What are popular job titles related to Chargeback jobs in Minnesota? For Chargeback jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Chargeback jobs in Minnesota look for? The top searched job categories for Chargeback jobs in Minnesota are:
What cities in Minnesota are hiring for Chargeback jobs? Cities in Minnesota with the most Chargeback job openings:
Chargeback jobs near you
Infographic showing various Chargeback job openings in Minnesota as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $43,172 per year, or $20.8 per hour.
Sr. Chargeback Coordinator

Sr. Chargeback Coordinator

Upsher-Smith

Maple Grove, MN • On-site

$52K - $70K/yr

Full-time

Posted 7 days ago

Job description

About Upsher Smith
At Upsher-Smith, we strive to improve the health and lives of patients by manufacturing and marketing brand and generic pharmaceutical products across multiple therapeutic areas. Our work is always backed by our attentive level of service, strong industry relationships and dedication to uninterrupted supply.
General Summary
The Sr. Chargeback Coordinator has primary responsibility for chargeback processing and reviewing of claims to determine if proper credit was given or denied. This position is also responsible for verifying contract eligibility and for maintaining the accuracy of the customer membership master file. The Sr. Chargeback Coordinator has frequent verbal and written communication with wholesalers regarding pricing and membership issues. This communication is critical to the accurate processing of chargebacks. This position analyzes and audits all chargebacks, and resubmissions to ensure proper credit is given or denied.
Essential Duties
  • Maintain all protocols of Customer Master creation and maintenance to ensure consistent approach to the creation of the record including naming convention rules and class of trade assignment.
  • Manage an accurate membership list for all contracts. This requires monitoring email, fax and appropriate website for any changes to memberships.
  • Oversee the SAP contract relationship so members can access current and active contracts.
  • Resolve and correct contract discrepancies in a timely manner, within a 3-5 day window. Partner with Commercial Pricing Administrator and National Sales to resolve chargeback resubmissions or situations involving members to determine proper handling procedures and ensuring proper credit is given or denied based on eligibility.
  • Partner with Commercial Pricing Administrator, Accounts Receivable and trading partners to reconcile timely chargeback claims and collections on accounts working to reconcile open deductions and/or payment variances
  • Administer all aspects of the chargeback processing system at Upsher-Smith through daily verification of chargeback data and processing of chargeback claims and audits.
  • Review and process chargebacks received via EDI and hard copy, issuing credit within two days of receipts.
  • Analyze regularly the customer master file to identify and correct duplicates or other records to be blocked or deleted.
  • Responsible for the maintenance and validation of PHS/340B eligible entities to ensure compliance with governmental regulations.
  • Prepare Ad Hoc trend analysis and reporting to identify and visualize trends associated with claim submissions and dollar impact. Communicate insights to Contract Team and Finance
  • Review contracts prepared by Commercial Pricing Administrator for accuracy prior to sending to Wholesalers.
  • Run reports for rebates and queries to ensure debits go out.
  • Possess in depth knowledge of business operation systems, workflows and downstream impacts proactively partnering with SAP team to identify and implement process improvements and automation.
  • Communicate regularly with wholesalers, GPO's and other contract customers providing information and resolving problems over the telephone or in written communication.
  • Collaborate on cross functional projects and special assignments, acting as a subject matter expert and department liaison, including support of all audit and government audit inquires related to the Chargeback function.

Education & Experience Requirements
  • A High School diploma and 5 years of related experience; with a minimum of 2 years' experience in chargeback and/or contract administration.
  • Pharmaceutical industry experience strongly preferred.
  • SAP knowledge a plus.
  • Excellent written and verbal communication skills and ability to craft documentation required.
  • Strong interpersonal skills via direct communication and indirect via email.
  • Typing skills (45-50- wpm) and knowledge of Microsoft Office.

Compensation Range
$52,000 - $70,000
Upsher-Smith Laboratories, LLC is committed to providing equal employment opportunity to all applicants and employees according to all applicable equal opportunity and affirmative action laws, directives and regulations of federal, state and local governing bodies and agencies. In keeping with this commitment, Upsher-Smith Laboratories, LLC will recruit, hire, train and promote persons in all job titles, without regard to race, color, creed, religion, sex (including factors related to pregnancy or child birth), national origin, age, marital status, familial status, disability, sexual orientation, gender identity status with regard to public assistance, employment status, local human rights commission activity, status as a protected veteran, genetic information, atypical hereditary cellular or blood trait, or any other protected category.

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